Self Pay I first…read morechose Doctors Urgent Care because of its consistent five-star reviews. Each visit has been efficient, with wait times usually around 20 to 30 minutes or less. In today's horrific healthcare environment, prompt service and being treated with respect is scarce, which makes experiences and businesses like this stand out. I have now seen several of the rotating Physician Assistants and Nurse Practitioners, and every one of them has been warm, friendly, professional, and easy to talk to. I don't know how many they have on staff but they seem to have enough to serve everybody who comes in and very promptly as well. Overall bedside manner is warm, friendly, and genuinely interested in helping you. I never feel rushed through an appointment. My most recent visit involved what I believed was an ear infection, but it turned out to be more of an ear pH imbalance and irritation issue rather than anything severe. It is the kind of condition that can often be treated with simple over-the-counter remedies, yet it still helps to have a qualified medical provider evaluate it properly and point you in the right direction. Obviously, urgent care does not replace having a primary care physician. However, if you have no health insurance, very often you do not have a primary care physician either. That is the reality for millions of people who are unemployed, between jobs, self-employed, or simply not earning enough to absorb the monthly cost of a health plan. In the age of AI and economic disruption, more people are slipping through the cracks of healthcare than many care to admit. I do not currently make enough money to comfortably carry a monthly insurance plan, and I am not old enough for the next chapter of life, which is the Medicare age. Until then, clinics like Doctors Urgent Care provide an important bridge with reasonable self-pay pricing and accessible care. In a healthcare system wrought with obsessively high insurance costs and pharmaceutical companies earning billions each year while many Americans struggle to afford the basic necessities of life... this business is genuinely helping to fill an important gap for many people, which is why those five-star reviews continue.

excellent service, from the staff and doctor, reasonable price, clean place , even you don't have…read moreinsurance they are taking care of you. thank to all Happy Holidays

My husband nearly died TWICE of prostate cancer. He has been stuck with needles more than anyone…read moreever wants. The first time we went to this location, as much as he hates to get his blood drawn, he was shocked at how quick and painless the phlebotomist was. When we went the second time, the same gal performed the blood draw and he said the same thing; it was as smooth and painless as he has ever had before so I got her name. Her name is Ebonette. We REQUEST her. We have been a couple times more since and she isn't always available, so these times a gal named Sabrina was just as smooth. We are SOOOOO grateful for these gals as they are SOOO professional. They are efficient at getting everyone seen as quickly and happily as possible. We have been there when it's slow and when it's busy and these ladies always keep a beautiful attitude and smile for everyone. They are beautiful women inside and OUT! We need MORE of this kind of customer support~ ESPECIALLY with customer service waining so badly just about everywhere we go these days. Keep it up ladies!!!!! WE APPRECIATE YOU!!!

dirty place rude receptionist…read morefew seats to wait the person who collected my blood didn t know where to place the samples after collect and placed on the arm of my chair

I have been to this location several times to give blood to the vampires. This location used to…read morehave afternoon hours on Saturdays so that is why I made my lab appointments here. There are not many Quest locations in Ocala and with a full time job and having to fast, choosing a location that works with my schedule is always fun. I only visited here maybe 3 times because they no longer provide weekend appointments or there are limited times on the weekend that do not work for me. Every time I have visited, the processes went smoothly. I did not wait long each time and each phlebotomist was professional. The phlebotomists are always friendly and are great engaging in conversation, which I love because it distracts me. Getting blood every three months is a huge pain in the ass so its nice when they make it as pleasant as possible. This location was clean, neat, sterilized, and well stocked.

This particular location is the closest to my family so anytime labs are needed we always come…read morehere. It has definitely evolved over the years. At one point pre covid there was a human being to check you in, now it's all automated with kiosks. The rooms inside are spacious & every worker is friendly & kind & ridiculously speedy at their jobs. Highly recommend!

Probably the best experience I've ever had in any LabCorp. The women working were all incredibly…read morefriendly. patient and compassionate and never seemed annoyed with all my questions. Special THANK YOU to ANDREA for taking her time and talking me through, knowing I have a terrible needle phobia.

Lab corp needs more staff. If you are a walk in expect to wait 2 hours. If you have an…read moreappointment expect to wait also. Staff are professional bit obviously understaffed.

the staff is rude. I had an order to take my 1 year old here when the lady looked at the sheet…read morethey told me my doctor didn't order a hemoglobin test an asked me what test I wanted to do today. I asked didn't a cbc test have hemoglobin. she didn't know she had to Google it. We go to do the test she can't find my babies vein and keeps pricking him as he's screaming. I start crying and another staff member comes in and starts giving me an attitude and threatening to call the cops when I tell her what is going on. This location needs to be reported. The staff is not knowledgeable and is extremely rude.

When I arrived I found the office was closed and had to use their mobile unit which was outside in…read more90 degree heat. Then once I was in and had my blood drawn I was informed they couldn't complete everything my Doctor order. They were unable to take a urine sample at that location and they gave me a container to take home and drop off at another Quest location. When I arrived home I found there weren't any orders included in the bag. So I tried to call and only got a voice mail telling me to go to the Web page Not happy already, I do not drive and had to have my wife take the sample to the closet QUEST, and after arriving she was told she needed to check in. WHAT A BUNCH OF CRAP. First of all I should have been informed the location I made the appointment at was basically closed do to remodeling and recommend another location Then they didn't enclose Dr order for sample Worst was making us make multiple trips and couldn't just take sample and say sorry for the inconvenience but instead make my wife find a place to park and come in, then insist she needs to sign in.. Worst part is I am handicapped and can not drive nor climb stairs. I do believe either one of us, my wife nor myself will ever use Quest ever again William J Cunningham

Worst care and longest wait!!! Awful experience everybody was leaving. I told them I have been…read morewaiting and they told me that are a business and I need to wait and sorry they forgot me.

I was a little concerned to get my labs done here after reading the negative reviews…read more My experience was great. The waiting room was very clean with more than enough seating and there was a lady that welcomed me when I came in. She also cleaned the Kiosk after every person used them and was very helpful with instructions on how to sign in. My technician, Stacy was gentle taking my labs and was just so kind. Stacy deserves to be recognized for her quality work. Not that I like having my labs done because it usually hurts a lot but not with Stacy. In the future, I will definitely look forward to the outstanding care and service this office gives their patients.

EXCELLENT lab that does a wide range of testing, with care and a gentle hand. I elected to choose…read morethis small lab over the others for my pre-employment drug testing. I missed the crowds, and the respiratory risks that are rampant right now. Very clean, efficient, and knowledgeable. The lab is associated with an independent pharmacy of old-times with DME products, attentive staff, and a professional, courteous pharmacist eager to answer questions and support patients. 5-stars!

From the owner: ARCpoint Labs of Ocala is one of the nation's leaders in drug testing, alcohol screening, DNA &…read moreclinical lab testing, corporate wellness programs, and employment/background screening. We are among the fastest-growing Third Party Providers in the drug testing industry. Providing the most comprehensive menu of screening services and employment solutions, ARCpoint Labs utilizes the latest technological trends and improvements in the lab testing industry to ensure you have the results you need. We offer a variety of tests to include, but limited to: Drug Testing, Alcohol Testing, Clinical Testing, Wellness Testing, Infidelity Testing, Paternity DNA Testing, Relationship DNA Testing and Background Screenings.

Poor office staff, will not call you to set up appointments. I've called twice now and the say they…read morehaven't received my Dr order but it has been sent twice. Now I find out their fax machine is broken and they can't received the orders, BUT THEY NEVER TOLD ME THAT! I got that information from my Dr office when they tried to send it the second time. So I lost a week and four phone call.

Every time I've come here has been pleasant. Always quick to get you in and out. All around has…read morebeen a great experience.