I always look forward to picking out new frames with Donna and Kaylie. They are honest about what…read morelooks good on me and what doesn't, and they are very knowledgeable with all of their products. I don't wear contacts, so investing in high quality frames and lenses is a priority for me. When I compare glasses from other retailers with my glasses from Riverside Optical (formerly Eyes on the Landing), the difference is clear. If you're looking for high quality - unique glasses, great customer service, and a local family business to support, I highly suggest you go to Riverside Optical in Renton. To Donna and Kaylie: You both are awesome! I'll see you next year!

WOW. Since moving…read moreto Seattle 2 months ago, I've been extremely fortunate to find some great local businesses (many through Yelp). Although this place wasn't a Yelp discovery, it's far and away THE BEST find of all since my move here. First impressions: incredibly up-to-date, plentiful selection of frames; beautiful, light, roomy store layout; and the most knowledgeable, personable, genuinely helpful staff I've ever encountered in an optometrist's office. This place is heavy on attention to detail - from the display of frames to signage to the beverage offerings for patients to the spotless, modern restroom to the exam itself. The moment you approach from the outside, it's obvious that nothing has been overlooked in the layouts or displays. Abundant natural light makes the place absolutely ideal to try on frames, and the staff honestly knows all of their products inside and out. This is the Apple Store of optometry. Dr. Lawson is simultaneously warm, engaging, professional, fun, erudite, practical, empathetic, thorough, and sentient of patient needs. Donna and Christian were completely focused on taking care of every aspect of my first visit. Christian was not just versed on the vast frame collection, he had a natural eye for suggesting which frames would look just right on me. Had I been left unattended, I would have spent 30 minutes narrowing down to the 2 perfect frames he produced for me in less than 5. Donna spent a great deal of time ensuring my paperwork for my vision insurance was exactly as I needed it, and did so while making me feel like a long-time neighbor who'd stopped in to borrow a cup of flour. From the greeting-sans-pressure on entrance through the huge smile on my face as I left, seamless interactions with all of the staff demonstrated impeccable team service all around. Getting an eye exam and contact lens fitting felt more like a spa appointment. Hit the mall for get-what-you-pay-for, quickly processed, mediocre optical errands. Eyes on the Landing is for those of us who seriously care about our vision, want to spend the time to examine every option available today, and be well cared for by a staff who cater to our kind. I've been to more optometry boutiques, stores, mall locations, kiosks, and offices than I care to admit, but for the first time ever, I feel as if I've ARRIVED. If I ever leave Seattle, I will fly here just to get my exams, contacts, and glasses. Period.

I had a good experience with my new optometrist. The doctor was meticulous and actually discovered…read moreearly signs of glaucoma in my right eye--something my previous optometrist never mentioned. I really appreciated how patient he was, taking the time to answer all my questions and explain everything in detail. The office was easy to get into, and they accept VSP insurance, which is a huge plus. Scheduling was a breeze, and the front desk staff was really responsive. They have reserved parking spots behind the building for patients, which is always nice. Overall, I'm impressed with the care I received here and will make this my go-to eye doctor. new glasses came in about 2 weeks after my visit

I've been coming here for well over 10 years & am thrilled that my vision care is in the hands of…read morethese knowledgeable and thorough professionals. The staff are exemplary from front desk and assistants to interns and medical associates. Dr. Hoang in particular is thorough and instructional, always trying to work within the confines of insurance. I so much appreciate this clinic!!

I've never gone to a 'mall' optometrist before, and I was leery. However this clinic is on my…read moreinsurances' PPO list, so I gave them a try. THE ROSES: Very clean! Pleasant staff. I was downright astonished by the large amount of 'state of the art' equipment used to measure the eyes. They are particularly handy in eliminating much of the time-consuming and tedious 'Which looks better; this - or this?' questioning. Dr. Hwahn seems thorough, and is good about taking time to share what he sees (via video) with his patients. THE THORNS: None apparent. WHY ONLY FOUR STARS THEN? Dr. Hwahn was very quick, but was he too quick? I'll wait and see if the Rx I got for my new glasses proves to be OK. If everything works out, I'll be upgrading this to a 5-star review. THE VERDICT: Well-equipped and efficient, SEC seems like a good place to go for basic eye care needs. Recommend.

Love Dr. Hwahn and his crew, especially Kari!!!…read more I've been to this establishment for yrs, moved multiple state lines and still come back here to get my eyes check. I love that Kari remember who I am by name, super sweet and friendly AND efficiently get me taken care off. Dr. Hwahn is great! He's friendly, professional, great bedside manner ...what more do you want in a Doc?

Went to fix my glasses pads. Walked out with new ones, and no money out the wallet. I very much…read morerecommend this business.

Last year, I moved back to Seattle and needed to find a new optometrist so I selected Belltown…read moreVision as it's close to my office. As someone who has been wearing glasses since the 3rd grade and contacts since the 5th, I'm no stranger to optometrist visits and have been to quite a few different doctors over the past nearly 20 years. My first concern was during the check-up in which I could barely see any of the showed slides (A or B? 1 or 2?) clearly, and felt they didn't have much distinction between one another. I've never experienced this before and didn't feel much confidence with the process. Afterwards, the doctor told me something along the lines of "Well, I don't know whether I should trust you or not" - maybe jokingly? but was weird to say in general. He set my prescription as 3.75 when I've been steadily 4.25 for quite some time. His explanation was that I might have been overcorrected in the past, which might have been fine had I felt I could even see anything during the exam. I'd also been prescribed 4.25 by more than 1 doctor in the past. I also expressed concern that I might have dry eye as my eyes would feel burning/dry sensations almost every day. He told me that he didn't like when patients WebMD'd themselves and that I probably didn't have dry eye, but that it was most likely my contact lens solution. I told him this happened even when I wasn't wearing contacts to which he responded, "Oh okay, you probably have dry eye then." For the week following, the prescribed contacts were very obviously not doing it for me and things were blurry. I came back for a follow-up and asked him to re-do the prescription. He didn't seem very happy to do so and during the check-up even told me that there was "a difference between something being sharper and darker". I'm definitely not a doctor, but if the patient says they can see something clearer then.. ? He ended up putting me back at my original prescription. Recently got a call from the receptionist to schedule my annual check-up, which is what reminded me to write this review from my experience last year; needless to say, I won't be re-scheduling.

I've been going to get my eyes checked with Dr. Lum for years. I'm surprised I haven't posted my…read morereview yet. I'm normally good at food reviews. I guess when it comes to healthcare I forget to check in or post a review. I'm doing so now because after years of seeing Dr. Lum I have had nothing but exceptional service. The gals I've dealt with in the past were amazing. They knew I only liked certain styles of frames so they would contact me and let me know when they have any crazy ones that most normal people won't get. After Covid our insurance changed, and a couple years ago my husband got laid off so we had cobra insurance, and I had to go wherever I could go to. They were fine and everything, but to be honest after I compare two different optometrist/optometry clinics, Dr. Lum has always given the best service to me and my husband. Since I usually like certain brands or styles that most optometry clinics don't carry, I purchase my frames elsewhere, and Dr. Lums office will send them to their lab they trust, and I always get what I ask for, and love my glasses. Since both myself and my husband retired early we had to get Apple healthcare/VSP via Medicaid. The best part is Dr. Lums office takes our Medicaid insurance, including the medical portion of my diabetes eye check up. The only thing I have to pay out of pocket is for my lenses. Which I'm fine with just to have the glasses I want. I've loved working with the front desk gals in the past, but now that Dr. Lums wife Wendy is helping out her husband in the office, it's nice to get to know her. Basically a family business. My last check up Dr. Lum joked around to say...she's the boss hahaha. That's awesome! He said he's not planning on retiring early like I did. So that means we get to have great service for a while. I'll post all the glasses they did for me.

Dr. Lum did great. He did full assessment and not in a hurry. His voiced is so relaxed that you…read morecan feel he a good doctor that kids will not be afraid to him. Very professional

08/27/24 Update:…read more We've been back about 3-4x now since my 1st review and I've noticed a huge difference in customer service! My son has been coming every week for his contact lens training and they even know him by his 1st name now. The front desk personnel are friendly and accommodating and Dr. Wong is amazing as usual. She's very warm and great with kids! As long as customer service continues to be good like what we've been experiencing the past month, I highly recommend this place for your eye care needs! Location is great as well, lots of restaurants close by.

I've been working with Dr. Wong for many years and so far it's been great. She is soft spoken and…read moreseems to always take care of me. In the past they had different staff and my experience once wasn't the most pleasant but overall this is a great place. The office is clean and the staff are nice, I've been working with Shanna lately and it's been smooth. There is parking and the building is on the main floor to the left. You do have to ring a doorbell to be let in. Feels more secure. Thank you.

Very poor customer service. I called to reschedule and told them I could take any other time -- I…read morewasn't cancelling at all. Their policy is a same-day cancellation fee, and nothing was ever said about reschedules, but they refused to move my appointment and charged me the fee regardless. The staff member was rude throughout and hung up on me mid-conversation. Charging a cancellation fee to someone who is actively trying to rebook is not a policy, it's just a penalty.

Dr Bird and the team there are really good to work with…read more We have been going there for over 15 years for our yearly eye exam. Have bought some really cool glasses there from time to time. Though like most quality retail optometrist, the frames are a bit expensive, but the glass they use has been outstanding and they have been really good at making glasses for me that are for a specific purpose and focus range. Last progressive lenses were really nice compared to some of the more budget shops out there. Well worth it.

I'm so grateful to have found Seewell Eyecare. I look for quality and for my precious eyes I have…read morefound a doctor who has a passion for eye care. Dr Kristin Jacobs is a keeper. I am very pleased with my results and plan on staying as a customer.

Response to Dr. Kristin. Please don't tell me that your office didn't know my insurance if I sent…read moreyour office a copy of my insurance and ask them to call them in advance before my appointment and they told me it will be covered. As well as You told me during our appointment that you will refund me for this visit because your office charged me even before you see me. I have no problem to pay for my appointment I just don't like lies. Your office has a lot of negative reviews with same issues as mine. By the way your front desk staff is very rude as well.