Pearle Vision - Tukwila

I can't say enough good things about Dr. Botelho and his amazing team. From the moment I walked in,…read moreI felt like I was in caring, capable hands. I came in with an unexpected and painful eye issue, and they got me in right away without stress. Dr. Botelho was so kind and attentive. He took the time to really understand what was going on, explained everything clearly, and gave me exactly what I needed to start healing: the right prescription Ophthalmic Suspension drops and Muro 128 ointment. I felt better quickly, and honestly, I was just so relieved to be taken seriously and treated with such compassion. What really impressed me was how thoughtful he was about long-term care. He asked really specific questions to get to the root of the issue and encouraged me to come in with any concerns or questions so he could help as much as possible. He even followed up with my local doctor and helped set up the next appointment to make sure nothing slipped through the cracks. Dr. Botelho doesn't just treat you - he truly looks out for you. It's clear he loves what he does and genuinely wants the best for his patients. I'm so thankful to have found him, and I wouldn't hesitate to recommend him to anyone looking for a doctor who really cares.

Doctor Kory is excellent- great staff- very knowledgeable about the insurance business and how to…read morehandle the process

Emilio Pucci display

Lafont

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Visionworks

3.3(11 reviews)

0.5 mi

Dr. Singh was such a wonderful person helping and friendly. Also great customer service my mom…read morereally struggled trying to understand her prescription but she broke down every little detail

The doctors are great, but the rest of the staff show little care for your vision. That's when they…read morebother to show up. Often the store will be closed during posted open hours, with no one inside.

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Costco Optical

3.4(21 reviews)

They corrected a bad prescription I had previously and went above and beyond to help get my…read moreprescription to me in Alaska.

JADE IS INCREDIBLY RUDE!!!!!! We are never returning solely because of Jade from the Optical…read moreDepartment. She is unhelpful and pushes her opinion on you. We were unsatisfied with the glasses made and instead of helping us.. she kept talking over us, telling us it was fine. JADE NEEDS COACHING. I would not recommend visiting this location. Go to any other Costco location for help. DO NOT have JADE help you. If you must go here, ask for any other technician for help.

LasikPlus

4.0(74 reviews)

2.1 mi

I have to commend their customer service as an ongoing service. Even six months after my procedure…read moreand several trips back to the facility to make sure everything was healing fine, they continue to provide courtesy calls asking if the eyes were still feeling well. I did start feeling some discomfort in the repaired eye about seven months later and took them up on their offer for another complimentary check up. The doctors were again friendly and patient as they examined and determined that night dryness was causing the discomfort. They told me what ointment to purchase and how to apply it. One month later, that discomfort is gone. Again, they could have done the lasik, taken my money and said, "sayonara." But they instead continued to follow up with ongoing concern for my eye health and recovery. You don't experience customer service like that from many businesses these days. Triple thumbs up for my renewed 20/20 vision and the ongoing support this facility continues to show. Thanks again!

Best decision I ever made, best thing i did for myself in 2026 after wearing glasses for over 30…read moreyears, recovery was quick.

Dr. Eugene Iwanyk M.D.

We Love our patients! LasikPlus Seattle

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Dr. Mark Walker M.D.

Ken Hwahn, OD - Southcenter Eye Clinic

3.3(10 reviews)

0.5 mi

I've never gone to a 'mall' optometrist before, and I was leery. However this clinic is on my…read moreinsurances' PPO list, so I gave them a try. THE ROSES: Very clean! Pleasant staff. I was downright astonished by the large amount of 'state of the art' equipment used to measure the eyes. They are particularly handy in eliminating much of the time-consuming and tedious 'Which looks better; this - or this?' questioning. Dr. Hwahn seems thorough, and is good about taking time to share what he sees (via video) with his patients. THE THORNS: None apparent. WHY ONLY FOUR STARS THEN? Dr. Hwahn was very quick, but was he too quick? I'll wait and see if the Rx I got for my new glasses proves to be OK. If everything works out, I'll be upgrading this to a 5-star review. THE VERDICT: Well-equipped and efficient, SEC seems like a good place to go for basic eye care needs. Recommend.

Love Dr. Hwahn and his crew, especially Kari!!!…read more I've been to this establishment for yrs, moved multiple state lines and still come back here to get my eyes check. I love that Kari remember who I am by name, super sweet and friendly AND efficiently get me taken care off. Dr. Hwahn is great! He's friendly, professional, great bedside manner ...what more do you want in a Doc?

LensCrafters

2.8(104 reviews)

Great service for simple glass repairs. Went in for nose pad to be changed on glasses not bought…read morefrom there. Their service was still as the same as when buying glasses from them. Thank you Nikk!!i

The Dr and staff were fine for my exam. I was promised that they could have my glasses to me in no…read moremore than 7 to 10 days, despite my strong prescription. It has now been three weeks, and they still cannot tell me when I will get my glasses or why the delay. "It's a problem at the lab." What problem,specifically? Everyone I have talked to says they are very sorry, but none are willing or able to make it right. I don't want apologies, I want the glasses I need. Customer service here is absolute trash. First and last time at a Lenscrafters

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Simmons James C OD Jr

5.0(2 reviews)

James and his entire staff are great to work with. Very professional and courteous…read more Dr. Simmons is exceptionally thorough, and you can tell that he really likes take the time to explain technical aspects of your eyes, and does so in a down to earth way. There are two things I found particularly great: 1. They have an instrument to test peripheral vision, which I have never seen before. 2. Dr. Simmons takes photos of my retinas each visit and compares them to the previous year's photos, which is an awesome way to spot any abnormalities early. Fantastic! ...I have my eyes and teeth covered now...if I could only find a good GP.

When I told the front desk staff I'd like an appointment sooner rather than later, they offered me…read morean appointment that someone had just canceled. Dr. Simmons was friendly and competent. My eyesight had changed significantly from my last eye appointment elsewhere (despite my previous eye doctor saying it hadn't changed-whole other story). This office has the latest technology in terms of equipment, which made me feel even more confident in the diagnosis. When selecting my glasses there were many styles, brands and price points to choose from. The Optician who helped me select my frames was honest, yet respectful about her opinion. I now have a fashionable and functional pair of new glasses that compliment my face and I enjoy wearing. My glasses arrived within a week and are perfect. It was a great experience from start to finish!

Vision Plus of Tukwila

3.6(12 reviews)

It was a great visit today. The Doctor was great and Staff too. I didn't have to wait long.read more

I was their new customer who went for an eye exam earlier this year. I went there in person last…read moremonth to make a second order of six pack contacts lenses because I was almost running out. I don't know her name but she's one of the optometrists that took my order and said they'll call within five days once the order is ready. BAM! Three weeks later of no hear. I checked junk text messages and nothing. I happen to be Deaf who cannot take voice messages. That's rather upsetting and they're losing my business once I pick it up today. They're the second eye clinic to lose a client/customer like myself.

Rayban

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An evidence of her note at the bottom and I wrote LIAR! on the receipt of my order weeks ago.

America's Best Contacts & Eyeglasses

2.1(138 reviews)

0.1 mi

Awesome place! Been getting glasses and glasses for my kids here for YEARS! Great eye doctors and…read moregreat staff! Shannon and Yadira have been amazing. Jason helped me today and I'm excited to get my 2 pairs of glasses . Prescription Ray Ban sunglasses have been awesome! Great people and great service!

Spent over $800 on Glasses.. Had problems with Fitting and adjustments.. Went to Federal Way WA…read moreStore to ask if I could get help The Person at counter said.. NOPE nothing we can do.. I ask If i just thew away $800 dollars on NEW Glasses.. He just said "Too Bad" nothing we can do Very disappointed.. expected a little help to get proper fit Did not realize the warranty was 30 seconds or 30 ft out the door after payment

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2 reviews that are not currently recommended

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Marche T.

6 years ago

At first I wasn't having a great experience, until Wendy went "Above and Beyond" to make sure I left a happy customer. There was another lady that helped me one of the ten visits I had, she was great also. The last time we came it was to get my husband a pair of glasses. She was so personable. We connected, she made us laugh, omg she made me laugh. These ladies turned a stressful situation with the insurance company a life long partnership. I recommend a significant raise for both! You ladies rock! read more

Mathew W.

2 years ago

these guys have two brain cells and they are both fighting for second. Like tire tits on a bull..

Pearle Vision - Tukwila - optometrists - Updated September 2026

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I had a very poor customer service experience with Visionworks in Renton when trying to confirm…read morebasic insurance information. I called to ask a straightforward question about whether my EyeMed insurance would be accepted for a contact lens exam. The staff member who answered seemed dismissive and uninterested in helping, and I was told I would need to wait around three hours for a callback without any clear effort to assist or clarify my question in the moment. When I did receive the callback, the interaction still felt unprofessional and rushed. The tone made it feel like my questions were an inconvenience rather than a normal part of customer service. I was simply trying to confirm coverage and pricing, but the experience left me without clear answers and with a negative impression of the office. I understand that clinics can be busy, especially during opening hours, but basic professionalism and courtesy should still be maintained when speaking with patients and potential customers. Unfortunately, that was not my experience here.

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They corrected a bad prescription I had previously and went above and beyond to help get my…read moreprescription to me in Alaska.

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08/27/24 Update:…read more We've been back about 3-4x now since my 1st review and I've noticed a huge difference in customer service! My son has been coming every week for his contact lens training and they even know him by his 1st name now. The front desk personnel are friendly and accommodating and Dr. Wong is amazing as usual. She's very warm and great with kids! As long as customer service continues to be good like what we've been experiencing the past month, I highly recommend this place for your eye care needs! Location is great as well, lots of restaurants close by.

I've been working with Dr. Wong for many years and so far it's been great. She is soft spoken and…read moreseems to always take care of me. In the past they had different staff and my experience once wasn't the most pleasant but overall this is a great place. The office is clean and the staff are nice, I've been working with Shanna lately and it's been smooth. There is parking and the building is on the main floor to the left. You do have to ring a doorbell to be let in. Feels more secure. Thank you.

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6/18/2026: Kent Eye Clinic is awesome! Dr. Shri Yelgar is very knowledgeable, professional and very…read moreeasy to talk to. He listens and explains things so you understand. He's friendly and really cares about your eyes. Excellent Optometrist and the staff are excellent also. Great experience and great eye clinic!

The optometrist/clinical side of Kent Eye Clinic was stellar. This review is specifically about the…read moreoptical shop that sells the glasses. I received only a very slight prescription change in one eye and decided to buy a pair of pink frames from their optical shop instead of my usual Warby Parker. My husband bought glasses as well. At our second appointment, his glasses were fine, but mine were extremely blurry. I told Serena Diaz something was wrong. She took my new glasses and my old pair into the back, then returned and assured me she had checked them and the prescription was "spot on." I trusted that and spent the next three days with a blinding headache trying to adjust. Eventually I tried putting the glasses on upside down -- and suddenly I could see perfectly. The lenses had been installed in the wrong eyes. Even after explaining this, I had to schedule a third appointment rather than simply dropping them off. Another employee corrected the lenses, but the process left visible notches/cuts in them because the frames are rimless along the bottom. That required a fourth appointment. Serena told me remaking them would use my one-time warranty, even though the damage resulted from their mistake. She specifically asked whether I wanted just the lenses or the entire pair remade. I said the entire pair, because the frames no longer fit correctly after being taken apart. She also gave me the option to keep the defective pair while I waited. At my fifth appointment, Serena Diaz told me she only had replacement lenses and asked where my original frames were. When I questioned why I needed to return the glasses, she yelled across the waiting room: "THAT'S WHAT A WARRANTY IS! OTHERWISE YOU'D HAVE TWO PERFECTLY GOOD PAIRS OF GLASSES FOR FREE." Except I did not have two perfectly good pairs. I had one pair their shop had assembled incorrectly and then damaged while fixing. I returned 15 minutes later with the frames and was then told by a shop worker that the replacement frames Serena Diaz said would be available were actually not in stock and had to be ordered. Two days later, I was called to schedule my sixth appointment but they wouldn't have openings for a week. By then, more than a month had passed, so before leaving for vacation I ordered another pair from Warby Parker. Those arrived perfectly made in five days without rush shipping. At my sixth appointment, I finally received the remade glasses -- again from another employee, because Serena Diaz did not come out or speak with me. So after six appointments, more than a month, lenses installed in the wrong eyes, damaged lenses, my warranty being used to correct their mistake, contradictory information, and being yelled at in the waiting room, I finally received the glasses I originally paid for and now I don't even want to wear them because I feel so gross and scammed by the whole situation. The optometrist was excellent. I would absolutely not purchase glasses from the optical shop again.

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Don't go here. Ridiculously expensive after searching other methods. I went here once when I had…read moreinsurance for my job and didn't think much of it. They kept sending me messages about doing another eye appointment (takes like 20 minutes) and I told them I no longer had vision insurance with my job. The quote was over $300 not including the contacts or anything. Called around and this money-hungry business (not trying to help people just cash in as much as possible) is charging WAY more for an exam than literally any other Optometrist out there. Not even close. I decided to do an eye exam online and it was $79.99 INCLUDING 6 months of contacts. If you don't have insurance....definitely don't give your business to them. If you do have insurance...don't give your business to them because you know they are just using and abusing the system. Go to Costco or literally ANYWHERE else besides here.

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