Any time you need to go to an emergency vet, it's a stressful experience. But everyone at The…read moreVillage Vets is warm, compassionate, and helpful. From the call I made before bringing my cat in to the thorough take home instructions I received, it felt like everyone on duty was on my team to help me get my baby feeling better!! I went in thinking my cat had suddenly ripped her nail out and it turned out she had a full infection, which the doctor caught and is treating. I'm a neurotic pet owner, and the vet answered all my questions with a smile and overall made a midnight hang out at the ER about as pleasant as it could be. I feel like I have all the tools at home to make sure she heals correctly (if I can get her to keep the cone on!). They were very up front about cost, and it's a price I'd gladly pay again for the level of care we received.

Wow - I am extremely thankful I brought Opal here after she ate an entire piece of dark chocolate…read morecake. They moved FAST. They were extremely kind and happy to explain everything to me. We were in an out in about 30 minutes total. I also have to note how clean the facility was and how reasonably priced they were especially for being a dedicated emergency vet. If your pet is having an emergency I highly recommend this practice. I would give more than 5 stars if I could.

We are so happy that we switched to Clairmont Animal, such a great, efficient, and friendly…read moreexperience. Our Lab had to have ACL surgery, and Dr. Smith was amazing. He is extremely experienced, explained everything clearly, and participated in all follow ups. Great experience. Double thumbs up.

Love these folks. Been bringing our pets here for years. Everyone here is always very nice,…read moreunderstanding and patient. They don't overcharge and are very reasonable in terms of treatment options. If you have one of these around you to use as your vet I highly recommend!

I don't have anything against the staff but recently recognized that this company shifted its…read morebranding from being known as Thrive Affordable Pet Care to just simply Thrive Pet Care. Whichever marketing firm they went to has failed them as has their leadership. Had I known about others in the area focused on KEEPING PETS WITH THEIR PEOPLE I wouldn't have spent $300 unnecessarily. PLUS, they clearly don't care about customers given their collective lack of response on these types of social media pages wrt their business. Go somewhere that pays attention to your needs.

This place used to be decent, staff is very kind. But it sucks when they don't feel confident in…read moretheir abilities and send you to their Sister facilities- that mishandle the animals resulting in painful deaths (my animal is not the only pet harmed) at their Sister facility Saint Frances. I cannot recommend this place.

I love Dr. Starnes! I've been taking my pets to her for years and was excited when she moved her…read morepractice to Decatur. She has always provided outstanding care with empathy and kindness. I can't recommend her and her staff enough. Everyone who works with her is wonderful. My cats are comfortable there and my dog loves it. (Please note, the clinic's name is the same, but new vets took over the practice a couple of years ago. They renovated and brought in a number of new staff. I would take reviews prior to 2024 with a grain of salt. The vets are different now and I've worked with them for over twelve years at another practice. I drove 45 minutes to see them before and am happy they moved closer to my home in Decatur.)

My dog had Addison's disease. I gave her Zycortal injections getting the drug from Allivet and…read moresyringes from the vet. This vet sold me oral med syringes rather than injection syringes. As a result, my dog died.

Constantly have issues with the staff these days after years of going to Village Vets without any…read moreissues since it the ER was the only game in town. I trusted Dr. Irish with my dogs after the ER split away from the daily practice side, but I don't appreciate the back and forth I have had to deal with from the majority of the staff at Avondale Village Vets. I may try out the E Ponce location here in Decatur since we live the here in Decatur. The Village Vets are now owned by separate owners under the same management group but def not the same, the treatment we get at the Village Vets ER is always amazing, unfortunately I can not say the same about Avondale location since we no longer feel welcome there . We have heard a lot of wonderful things about Clairmont Veterinary over the years, so we may be looking for a new home. Hoping we have some luck on Ponce before we give up for good!

We took our 3 month old puppy for a check up and his 16 weeks vaccinations. Everyone was so…read moreprofessional and friendly. Our puppy was treated so well that he was very happy and comfortable. Highly recommend this vet.

We adore the folks at North DeKalb Veterinary. Dr Lloyd has…read morelong been known as the cat whisperer. I saw why at my first visit in 2022, when he was able to efficiently and accurately diagnose a chronic case that stumped three other Vets. They are now our first call when we realize we have a foster cat with a potentially medically complicated or confusing case. Doctor Lloyd has been able to help us get answers and better understand treatment options for medical multiple foster kitties for us over the last few years - from an older kitten who kept getting high fevers and bizarre symptoms, a young cat that showed signs of feline hyperesthesia, a tiny kitten who turned out to have a rare congenital cardiac condition (both are adults and doing great!), our own sweet but very skittish cat who needed complicated dental surgery, and a geriatric sweetheart with a laundry list of medical issues who found himself on an EU list at a rural shelter, Dr Lloyd helped us understand what to look out for with his conditions and what to balance in his treatment plan for best quality of life during his hospice foster time with us. They have always taken the time not only to explain any findings or recommendations and answer questions, but to make sure the cat had the best possible experience during the exam with the least amount of stress. The bedside manner grabbed my attention before they'd even had a chance to show the medical brilliance. I felt bad at first booking my resident cats for an appointment bc it seemed greedy to use that sort of amazing diagnostic and treatment planning ability to just give a routine check up and vaccines, but I'm so, so, so glad we did Eternal gratitude to these folks, especially Dr. Lloyd.

Always caring, always understanding --- Dr. Lloyd listens and is known as the "cat whisperer" to…read morethose of us with patients under his care. On top of their great care, they're also practical and thorough, providing sound advice without over-medicating or over-prescribing. He manages cats so well, their anxiety is incredibly lower under Dr. Lloyd that our previous vets. Can't say enough good things; if you're on the fence, give N. Dekalb vet your business... you won't be sorry!

Such a scamming place! Be very careful here. They pushed vaccines my puppy didn't need and tried to…read moreextend his vaccine schedule to make me come in more often, which increased costs. They also performed additional exams without my consent. I did my own research and confirmed he had already completed his series, but they still tried to schedule more boosters. Pet parents deserve transparency -- this clinic did not provide it. I must add that they are super friendly & will show your animal an abundance of love but at the cost of your wallet.

We own 2 homes miles apart and therefore have 2 vets that previously saw our pets. After recently…read moremoving to downtown Atlanta we needed to find a local vet we can trust. After searching the local vets we decided upon EA Animal Clinic and we are very happy. Our other 2 vets did not see a problem that our 7 year old pug was having and misdiagnosed her (they have been good vets so this is not a blemish on them) so we brought her here and they immediately found the issues. Unfortunately they had to refer us to another facility for a procedure but we feel very comfortable with this vet and staff and will continue to come to them with all of our pets. The staff is very caring, courteous, professional and obviously want the best for their furry clients. 100% recommend.

I was only able to visit here a handful of times…read more When I initially went I was told I would be able to see the vet ( it's small they only have two doctors) I wanted but initially it would be the other vet. The staff, front desk and vet techs were pleasant and helpful.

Very poor customer service from the receptionist on Monday February 19th. I called as a new client…read morewith a few questions and the receptionist was audibly annoyed that I had a question for the doctor and tried several times to just push me off to another vet without asking the doctor the 1 question. I've never encountered a bad veterinarian in Atlanta only poor support staff who don't realize they work at a hospital not a restaurant where they are taking reservations. I'm sure the doctor here is incredibly good as they were recommended but your support staff needs training and some professionalism. From reading at least 10 reviews so far about rude receptionist and unfriendly atmosphere

After 16 wonderful years, the health of our dog , Jett started to decline. It got to the point…read morewhere he could no longer get up on his own. Seeing him like this was completely devastating. I brought him in to the emergency room for an examination and the doctor said that it was very unlikely that his health would improve. I was heartbroken and a complete mess. The staff was very kind to me. After deciding on euthanization, a staff member discussed the different options of cremation. I decided on a private cremation. I decided to stay with Jett while he was euthanized. The process was surprisingly peaceful. The room they placed us in was clean and calming. I was able to stay as long as I needed to. About 2 weeks later, they called to let me know that Jett's urn was ready for pickup. In addition to a beautiful urn, I also received a paw print and certificate of cremation. They even included a pamphlet on dealing with grief. Jett brought my family so much joy over the past 16 years and I'll miss him dearly. I am truly grateful for the staff at St. Vincent for showing genuine concern during my grief and assisting Jett with passing away peacefully.

On 11/11/25, we brought our dog Latte to the ER for the third time, and once again there was…read moreabsolutely no urgency, compassion, or real medical care. He sat in the back for over 3 1/2 hours with no fluids, no meds, and no update. The tech was nonchalant when I expressed concern, and Dr. Peters brushed everything off--suggesting Latte may have "eaten an acorn or turmeric," completely ignoring his two-year oncology history and the $20K+ of treatment we've done at this hospital. We also learned that day that our amazing oncologist Dr. Mobley was gone -- and it shows. The doctor who replaced her, Dr. Callahan, has shown zero interest in communicating. Every attempt to reach him was met with pushback. How are we expected to keep spending thousands at a hospital where we can't even speak to the specialist responsible for our dog's care? Thank you to Cassandra, the only tech who actually gave Latte fluids and medication, and to Desha, who listened to my concerns. Meanwhile, the office manager never followed up. Then, without my consent, Latte's oncology appointment was canceled. When I called about an estimate later that week, they hung up on me. And this wasn't an isolated issue. Since 11/13, I contacted St. Francis over four different times trying to reach their oncology team and the office manager about Latte's condition, the lack of urgency, and the negligence we experienced during not one but two ER visits. I was dismissed repeatedly. I was told they were "busy and short staffed," placed on hold, and when the call disconnected, they never called back. My inquiries were never passed along to the people in charge. I called again on 12/2, after Latte had passed away, and was told the office manager had been "informed" and would contact me. It is now 12/4. Still nothing. The most heartbreaking part? St. Francis's ER doctor told us Latte was probably just experiencing stomach discomfort from an acorn. In reality, Latte was already in kidney failure. The oncologist who reviewed his bloodwork never told us that -- he only said some values were elevated and recommended a low-fat diet and an internal medicine follow-up. I physically went in the next day and booked that appointment myself because no one at this place was taking initiative. One week later, at Thrive, we were finally told the truth: Latte was in kidney failure. Two days later, he was gone. When Latte fell critically ill, we were so exhausted and traumatized by St. Francis's neglect that we had to rush him to a completely new ER -- VEG. They were the exact opposite of St. Francis: quick, compassionate, responsive, and they let us speak with the doctor before we arrived. As soon as we walked in, they rushed Latte into triage and immediately began treatment. They treated it like an emergency -- something St. Francis has never done. When Latte passed, VEG didn't even charge us for the ER visit. They sent us a card signed by the entire staff with condolences. Dogwood contacted us with kind words. Dr. Clark, an oncologist from Dogwood, personally called and spoke to us in detail for 30 minutes about Latte and offered sincere condolences. Meanwhile... St. Francis Oncology has not reached out at all. I even called them to inform them Latte had passed when I canceled his internal medicine appointment -- and still, nothing. After $20,000+ in oncology visits, surgeries, chemo, and thousands more in ER visits, they couldn't even make one phone call. All of the people who ever cared have left, and now I understand why. We've brought three dogs to St. Francis since 2022. We have lost two under their care, partially due to negligence. We will never subject our last dog or any future pets to their unprofessional, unethical, profit-driven system again. Please, I am warning you: DO NOT take your pet here. Nothing is an emergency to them. Their turnover is alarming. Their empathy is gone. Their priorities are money, not your pet. Your pets deserve better. Blue Pearl, VEG, Dogwood -- literally anywhere else but St. Francis.

Dearborn has done it again! they not only came to the rescue for my dog Hank a few months back…read more(thank you Dr Celiy) but they also came to the rescue this morning for my Cat Rosemary! she snuck out and got into a cat fight, I called and Dr Asher was such a hero! They had me bring her in for a squeeze in, Dr Asher came out and communicated a clear path of treatment- they took her back and quickly discovered she had puncture wounds, they suggested a simple treatment and bypassed unnecessary testing and we were in and out in less than an hour LITERALLY INCREDIBLE!! I was tearing up in the lobby at how quickly and smoothly Dr. Asher handled things and I'm just So grateful for the gentle staff, shout out to Jeanette for helping us with the appointment and communication with the doctor so we were able to be seen on such short notice, a blessing I do not take lightly ! This place is a real safe place for your pets and I'm just so grateful we found it for our little family :)

I've been bringing my pets here since 2019. I can't say enough wonderful things about the doctors,…read morestaff and reception. They provide great care at a reasonable cost, they are transparent about services and expenses, and they really care about their clients. I called in the morning, panicked about my 11-year-old cocker spaniel, and they arranged a same-day appointment. I also received an estimate for a follow-up procedure within an hour. I wouldn't take my furbabies anywhere else! They truly care about pets -- and their parents!