Any time you need to go to an emergency vet, it's a stressful experience. But everyone at The Village Vets is warm, compassionate, and helpful. From the call I made before bringing my cat in to the thorough take home instructions I received, it felt like everyone on duty was on my team to help me get my baby feeling better!! I went in thinking my cat had suddenly ripped her nail out and it turned out she had a full infection, which the doctor caught and is treating. I'm a neurotic pet owner, and the vet answered all my questions with a smile and overall made a midnight hang out at the ER about as pleasant as it could be. I feel like I have all the tools at home to make sure she heals correctly (if I can get her to keep the cone on!). They were very up front about cost, and it's a price I'd gladly pay again for the level of care we received. read more

The Village Vets - Veterinarians Near Me - Decatur, Georgia

Wow - I am extremely thankful I brought Opal here after she ate an entire piece of dark chocolate cake. They moved FAST. They were extremely kind and happy to explain everything to me. We were in an out in about 30 minutes total. I also have to note how clean the facility was and how reasonably priced they were especially for being a dedicated emergency vet. If your pet is having an emergency I highly recommend this practice. I would give more than 5 stars if I could. read more

The Village Vets - Veterinarians Near Me - Decatur, Georgia

My dog had been run over by a car he had 4 open wound on his back, one on head , wound on bleeding on ear, toenail broke off on one off . He was still walking but confused, so I brought him into Village vet EMERGENCY. They saw he walking so they let us sit in the waiting area for 2 hours. Then a guy came to take him to TO GET TEMPERATURE and the dog grouled at him, the guy left afraid so we sat 30 min. They took us to a room to sat after SITTING 30 min he gave us a large CONE collar to apply around dog neck. They said other patients were before us. Then 30 min. the guy came in took the dog to the dog to the back for exam. : 30 min. later dr. told us they had to sedate, shave dog which we refused. when we finished we was not given discharge instructions for dog care. In an ER Every animal that comes in. should be assessed. Have protective gear muzzles for dogs large or small. PET OWNERS SHOULD NOT HAVE TO WAIT 3hrs to be examined especially when no one else is in the waiting room. EVERY ANIMAL DOES NOT ACT THE SAME IN AN EMERGENCY. It is not the job of the nice receptionist to say what is wrong with my. Dog. That office needs to be reoriented in how to run an ANIMAL ER. The receptionist were NICE AND DID their job well.everyone should be sent home with discharge instructions. WE LOVE OUR ANIMALS AND WE WANT THEM TO GET THE BEST CARE. THATS WHY WE BRING THEM TO YOU ER FOR CARE. YES I AM UPSET AND ANGRY BECAUSE MY DOG COULD HAVE DIED IN THAT EMERGENCY ROOM AND NOW I HAVE NO DISCHARGE INSTRUCTIONS FOR HOME CARE FOR LMY DOG . Also NEED MORE THAN 1 DOCTOR IN ANIMAL ER read more

This isn't your ordinary review about the care a pet receives at the vet--it's about the care I, the owner, received during a very stressful emergency. I rushed into The Village Vet after unknowingly giving my dog some blue cheese, which I later found out is toxic to dogs. He became extremely sick, experiencing vomiting, diarrhea, and obvious discomfort, and I wanted to make sure he was okay. When I arrived, I was also in an extreme amount of pain myself. While several people noticed that I wasn't doing well, it was J, the nighttime office personnel, who stepped in to help. She thoughtfully brought me a heating pad to ease the extraordinary pain I was experiencing. That small but incredibly meaningful gesture showed true compassion--not just for my dog, but for me as well. J's kindness, attention to detail, and willingness to step in when I needed it most is something I will never forget. I am deeply grateful for her care that night. The Village Vet may be known for caring for pets, but in my experience, it was J's compassion toward the owner that stood out most. Thank you, J!!! read more

After the huge disappointment of my visit to your emergency room in September, I was surprised to see a "Discharge Instructions" letter by mail. The poor cat I brought in received no medical attention from "Dr. Hines" - I'm not even confident she looked at her, as she lay there with what an Xray from another Emergency Room showed to be a ruptured intestinal wall. I came in for a second opinion, to the place I once trusted implicitly. I don't believe this dr. even looked at her wound or touched her, as I sat waiting for a couple of hours. The first question I was asked by the doctor, when she finally came to the room, was "why are you here." The assistant came out when I arrived much earlier, after I paid my $175 walk-in fee, and wrote down all of the answers to those questions, which include why I came there. This dr. told me she had not seen the Xrays yet and someone was contacting Blue Pearl to send them. I emailed them 2 hours earlier to er@decaturanimaler.vet, and the reception desk confirmed they were received! She then looked at an Xray on my iphone and immediately determined she needed surgery. She then left, and another lady came in to give me the sky-high estimate of surgery. Of Course I wasn't going to leave her with someone who seemed so detached, distracted, and/or Half-there. If I ever desperately need an emergency vet again, I will make sure one of the other doctors are there, because dr. hines was Not Helpful and did not offer trust. I left there feeling very sad for this poor sweet cat, for traumatizing her Yet Again by bringing here there and not just letting her rest after the trauma she suffered. Terrible Night, for me and for the poor sweet cat. read more

Dr. Morgan's staff saved our night. Brought my dog here due to nonstop Whimpering. At first it seemed like they didn't care much, but they're just a very calm team. That helped me not freak out as well. After they brought her to the back, she came back all brand new. Urinalysis was done in a timely manner, and payment was reasonable. Would I recommend? Yes Would I come back? In an emergency, I wouldn't mind making them the first choice. read more

Brought my dog in for chocolate ingestion at the recommendation of our normal vet. Of course it was super dark chocolate so I was in a pretty good panic. Front desk staff was super nice and understanding of my tears. Told me I would wait 5 min, it was about that when I was brought to an exam room. A Vet tech saw me almost immediately to explain the process- they'd induce vomiting then go from there. Took her back, and then about 15 min later brought her back and I got to see the vomit (definitely chocolate). They were so nice and informative. Then told me they'd call poison control for a recommendation on the amount of chocolate and treatment, and after they get that info the doc would see us. Then came a long wait because Poison Control had them on hold. The doctor came in every 30 min to update us and never made us feel neglected. They let our pup hang as well, and let my husband in when he arrived to the room. When they finally got an answer they came in right away with treatment options, which included an outpatient option. Felt like they gave us all the info and the price isn't too bad for the immediacy and good service. Recommend this place for emergency needs. read more

The Village Vets - Our little chocolate lover waiting for results - Veterinarians Near Me - Decatur, Georgia

If I could give half a star, I would. I took my teacup Yorkie to this clinic in the middle of the night because he was dying of hypoglycemia. They put him on fluids and administered medicine to raise his blood sugar. To even begin treatment, we had to pay a $770 deposit. After a wait, a vet finally came in and listed a long list of tests and treatments they claimed he needed to find out what might be wrong with him--even though the vet had already agreed with my suspicion of hypoglycemia. When I asked for a cost estimate, she left to get a total. A different person returned and told us the cost would be between $3,200 and $5,200, depending on how much we could afford, for a 24-hour stay. They anticipated he would need to stay multiple days. Since this had happened when he was a puppy, and he had only needed fluids and dextrose to stabilize, I told them I couldn't afford this amount. The staff member went back to speak with the vet, and they managed to lower the cost to $2,300. I explained that if I had the money, I would pay anything to save my dog. Her reply was, "Yeah, everyone would." I then asked if the $770 I had already paid would cover the initial medication I knew he needed and explained this was already a financial stretch. She left to calculate what had already been done for him, though I doubted much had been administered since my dog had experienced the same issue before and only needed basic fluids and medication. When we confirmed that we couldn't pay more than the $770 we'd already paid, she left, disconnected him from the fluids we had paid for, and brought him back to us, saying, "Good luck." Upon checkout, we were told aftercare instructions would be emailed to us, but we never received anything. If they had actually provided the necessary fluids and blood sugar medication--which I believe $770 should have covered--my dog might not have died 20 minutes after leaving. They offered no payment plan or care credit. All this to say: if you can find care anywhere else, I'd recommend doing so. This clinic clearly cares more about money than the animals they treat. read more

TLDR: I'm so grateful for Dr. Hines and staff!! I would definitely recommend taking your pet here when you're in a pinch. I brought my cat in around 8:45 pm because she ate a long strip of packaging-- I called and they advised to bring her in immediately. I only waited about 10 minutes before they were able to take her back. At first I was a bit unnerved because the front desk staff, although helpful, didn't seem overly concerned and when someone came back to grab my cat, they didn't ask her name or details of what happened. They took her to the back and asked me to wait, then when they came to escort me to the back room, I thought my cat would be in the room, but she wasn't. They sat me in the tiny individual waiting room and said the doctor would be in soon. I still wasn't sure where they took my cat. I wasn't very impressed with this piece (and no one directed me back to the lobby once done, and I got lost in the process), but the care itself was fantastic. With that being said, Dr. Hines was super great and explained the options to me-- long story short, they were able to induce vomiting quite quickly so we didn't have to do surgery. One of the staff did let me know prior that vomiting isn't usually successful, so I wasn't hopeful. But I was in and out within an hour and my cat was in good spirits once home. Plus the bill wasn't too expensive, which was a plus! Super grateful how quickly and efficiently they were able to take care of my cat. read more

I had thought they were different but not so. I was in ICU on deaths door and at that time my dog got critically sick. A friend went to his Vet,ACV to have him stabilized until I could get home and take him to Village Vets in Decatur where I had gone for years. I am still being treated at home but cannot get too stressed and weak. He is my heart so I called them. Told them what I said above. There response was we can see him in 3 days but their Emergency office in Avondale Estates allows walk-ins. I took him and walked in shaking and feeling sick. one person had me sit down and got me water. Then this woman comes out moving like she was carrying weights. She looks at his file. I repeated the above and then said they were full. She showed no concern for me or my dog. They could try to fit me in as an emergency but charge me more. Think about it. All full but can see me for more money. Money over patient. Give me a break. They showed no concern over him. Never using them again. read more

The vets I've actually seen here are great, but the entire experience is terrible. I waited over three hours to see a vet on Saturday, and finally just opted to leave and go to Blue Pearl, which has more than one vet working on weekends. Before I opted to go, I asked how much longer the wait might be; I was told it was due to a shift change (...for three hours?) and that "the vet has arrived now" (was the vet not there before?). While all this was happening, someone else emerged from one of the exam rooms because she was worried she'd been forgotten, as she'd been back there for 2.5 hours and at the office itself for over five. The front desk staff was impersonal and dismissive, which is rough when you're already worrying over a sick dog. The waiting room itself is uncomfortable to wait in for thirty minutes, nevermind many hours. If I ever had a pet in a true life-or-death emergency situation, I would go straight to Blue Pearl and skip this place entirely. It's farther away and costlier, but they actually have people working there. read more

Went there to have my dog treated for cough and gave meds and she got better. Cost was fine.

0 stars. Had a very traumatic experience with my dog for the first time. He was bit by a dog at a park. My vet was closed but referred me to this place as I'm very familiar with the area and live in Decatur. The lady that answered the phone on Sunday, Feb 2nd at 3:45pm was beyond rude. She even hung up on me after I let her know she was being rude. I do not recommend this place. The staff is clearly unprofessional and couldn't care less about this line of work. read more

Took our dog here due to a bad insect bite and allergic reaction. Sat here for four hours with no update. NOT A SINGLE ONE. When my husband asked the woman at the front to help us get an update on our dog's health and wellness after four hours, she didn't answer the question and told him there were lots of pets and that they'd "get to him when they did." Obviously an unacceptable answer. Most times this place is ok. This time - a garbage experience. Don't come here for emergencies on the weekend. read more

My daughter took her dog in for an emergency visit due to a gnarly cough he suddenly developed. She called the front desk, as instructed, when she arrived, and she was told the symptoms suggested kennel cough, so she was required to stay in the car. She asked the woman on the phone how this would all work, and the woman was rude, impatient, and without a shred of compassion. She actually hung up on my daughter! When she was finally called into a room, she waited AN HOUR AND A HALF without even seeing a doctor. She was scared, concerned, and not at all confident in the care she anticipated receiving, but that care never came and she finally just took her dog and left! And Ms Compassionate at the front desk simply said "okay". No apology, no letting her know they were there if he got worse...just "whatever." My daughter kept her dog comfy and followed basic at home treatments, and she made an appointment online to take him in first thing the next morning to her vet. The staff had said they were "very busy" but she never saw another patient. And, even if they were, they could have afforded her the common courtesy of checking in on her and her dog to let her know they CARED, made sure he was comfortable and not suffering, and would be with her as soon as possible. The treatment she received--or lack thereof--was nothing short of dismissive and disgusting. If you ever require compassionate emergency treatment of your furry family member, find another emergency vet...ANY other! read more

The first time I used Village Vets was several years ago because I had an emergency on Thanksgiving night. It was a good experience and they kept me on their mailing list so I found myself calling them yesterday when my dog experienced extreme back spasms. Over the course of the night, I dialed them 3 times and each time spoke with a different person who was very courteous, patient and informative. One person in particular talked me through what I needed to do so I ultimately didn't even have to come in at all. I was able to stop the spasms and get my dog to his primary vet today. Some of the things the reps talked with me about: - reiterated the wait time that I would be faced with due to both dog and cat traumas that came in ahead of my call. Wait would be like 3 hours. - asked what kind of medication my dog was on which ultimately led to us finding a solution to get through the night - cost for the visit, which was actually very reasonable. - explained the difference between their locations ( I didn't realize this only handled emergencies) - gave me the number for poison control as at first I suspected my dog had ingested something. My dog is 17 so this isn't my first rodeo with vet emergencies and I believe Village Vets handled mine well. read more

We brought our 6 yr old Boxer in for emergency treatment for wounds to his ears post a fight with his 3 yr old brother. Greeted by pleasant receptionists. Paid upfront $150.00 examination fee and rest would be charged post agreement on treatment plan before leaving. Dr. Franco was the treating Veterinarian who discussed procedure for examination and cost of treatment. Was able to have options for treatment plan to lower cost. Veterinary Tech Nicole was very professional and pleasant who handled Brando. Treatment plan executed and meds given to continue care at home. To date, Brando is healing and we are satisfied with the plan of treatment and care. I was impressed by the allowed input I was able to have in managing Brando's treatment plan. This is a practice that should continue Dr. Franco Thank you! The Oliver's and Brando read more

The Village Vets - Brando ear wounds. The wounds are healing post this photo with the antibiotic and Silver Sulfadiazine Cream applications as ordered. - Veterinarians Near Me - Decatur, Georgia

Twice now over a couple of years we've been flippantly turned away with a very sick animal. I completely understand being understaffed, but let's at least try empathy. Not "Maybe try the other clinic x miles away" read more

Not happy with the service I've received here at all. Inconsistent and unprofessional. I wanted to bring my new kitten here after my friend referred me. I called and scheduled the appointment, and they asked about the referral. After that I got no follow up emails or calls from them. Turns out they had put my cats information under my friends account and not mine, so she was getting all of the notifications and not me. The appointment I made was for my cat to get her rabies shot. I told them how old she was and what her birthday is. When I got there, they informed me that she was too young for a rabies shot so I would have to come back in a few weeks -- why wouldn't they tell me that over the phone before I drove there? When I did bring her back I also wanted her nails cut. They said that she was too agitated and that she scratched one of the technicians so they decided not to do it. I'm shocked that a vet would be turned off by a scratch from a kitten... I brought her back a few weeks later and they said the same thing, and that I should try sedating her before the appointment. SHOCKED that three licensed and trained vets would need a 5 lb kitten to be sedated in order to cut her nails. Moral of the story is ive driven there three times for no reason and no results. Would never recommend read more

Took my dog here because she was having involuntary jerks on her legs and come to find out it was from drinking toilet bowl cleaner. Came here at 930pm.. had to prepay for the visit. And was told to wait in the car. Wasn't seen until almost midnight. When I showed videos to the tech and the vet they were both very dismissive because her legs weren't having jerks at that time. They told me that she is fine now and that if I have further concerns I can call poison control. What was the point of going to the vet if they were going to tell me to call poison control? . I wanted to be like well before y'all made me prepay $100+ for the vet why the fuck didn't anyone tell me to call poison control first? I told 2 different people why we were there to be be evaluated by a vet. She even said poison control could tell you if she needs to come back for treatment or if she needs to be hospitalized Didn't even draw labs. Just shaved her paw and felt it. HORRIBLE vet experience that I hope nobody else has to experience read more

My wife and I have been to village vets before and received good service. Twice actually once in the middle of the night during Covid and another on a Saturday afternoon. Unfortunately Thursday morning around 1 am changed that. My dog was having trouble breathing and I called to see how long the wait would be. The young lady said "I have to refer you." "To St. Francis, the address is 625 Dekalb Industrial Way." She hung up My dog died. That's the experience. That's the review. read more

Brought in a choking puppy. They decided it was low risk and have now left us waiting in an exam room for four hours. No updates or explanations. Never again. I understand triage for more serious cases, and it was (of course) a weekend. But radio silence for four hours? Insulting and scary business model. read more

I took my two Saint Bernards to Village Vets in Decatur for the past 10 years, since they were 8 weeks old. It has gone down hill so bad the past 3-4 years it should not be licensed! My 10 year old Saint Bernard went in on thanksgiving with a questionable blocked bowels l and he was limping on his front leg . We were in the exam room for over 6 hours before being seen in the ER. My dog had been put on an antinflammatory by VIllage Vets a few months before for his limping and leg pain. He had also lost 15 lbs that they did not seem concerned about. After finally being seen in the ER he ended up staying two nights as they tried to figure out his bowel blockage. Surgery was a possibly, but they were able to get his bowels moving without surgery. When we picked him up he was brought to the lobby limping and covered in feces head to toe. My daughter picked him up and she did not want to leave with him covered in feces and matted tail. They vet tech became defensive and angry when she asked to speak to the vet about the condition of our St. Bernard. She was told he could stay another night and they would clean him up. Our bill at that point was already 2500 dollars. The vet she spoke to actually agreed that he should have been cleaned up before being discharged but he could not do anything about it. I asked my daughter what they said about his limping and leg pain and she was told we needed to make another appt or bring him back in to the ER for another visit. Needless to say after all that I was not taking him back to Village Vet. The next day I took him to a new vet in East Atlanta and they diagnosed him with bone cancer (osteo sarcoma) in his front leg within 30 minutes of seeing him. He lived another 3 weeks. Karen Britain Bush read more

Avoid this place. My husband was told to wait 45 minutes for the doctor to arrive, so he could be first in line. When the doctor arrived an hour and a half later, they treated a bunch of other people first. After several hours and several hundred dollars, they "fitted" my dog with a cone that was much too large and she ate holes in her leg the following day. And they have been contacting me to pay the bill he already paid. Get it together!! read more

ER care was easy and low stress given the circumstances. Last night, my small dog ingested a bunch of unsweetened chocolate while my back was turned. We took her to the ER. The petite young lady at the desk with reddish hair was very helpful and efficient. We were in and out in less than 2 hours. Thank you so much Village Vets! This ER care and the VV in Lilburn/Stone Mountain are tops! read more

I cannot express my gratitude enough for this place. My best friend Astro stopped eating regularly and was experiencing appetite loss which really had my nervous. I was advised to take him to an emergency vet! The Village Vets were a bit of a drive (24 min) but my local vets weren't rated highly on google or Yelp. Now to the experience! It was sensational! Without boring you, they worked with me in regards to my cats anxiety with staying in a car, they spent many moments on the phone calmly explaining the situation and explaining in detail all possibilities and if they couldn't answer my question, they got a technician on the line. The doctor called me during the exam and was fantastic. Highly, highly recommend to all. As someone who's had a HORRIBLE experience at another prominent vet(check my reviews), I can't say how much I love this experience! PS: Astro came home after two hours and is now eating to his heart is content! read more

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Please please read reviews for this place everywhere! Warning! Warning! Read Google reviews as well. This place doesn't care about animals, they only care about money. I wouldn't be surprised if they skin your puppies to make a fur coat. read more

My scheduled my appointment for September 4th at 3:00 p.m. I showed up 10 minutes earlier and by 3:40 the only service I had received was three paws poorly snipped they left me in room another 15 minutes and did not give shots or give diagnosis on injured Paw only show concern after I had loaded dog into car and was leaving parking lot I did have good experiences here but at this point in time if this is how the business is ran I would not recommend read more

The late night crew did an outstanding job. I would not have my best friend without their expertise and professionalism. Other 24 HR clinics in my local area (Columbus) recommended that I just observe my dog who ate some plastic that he wasn't suppose to and tried to charge me for their Advice. Village Pets immediately examined my buddy and took into action. I will absolutely drive the two hours again in case of any extreme medical emergency. To the Staff and Doctors thank you so much! Continue the great work. read more

The Village Vets - The destroyer of toys - Veterinarians Near Me - Decatur, Georgia

After a three hours wait and $700, they told me that the puppy I had with me needed a different specialist.

If you can go to another vet, please do. You will wait extremely long waits. This may be understandable if it is an emergency, but not a follow up appointment. Actually they don't make appointments at all, but a promise that your follow up visit won't be long. I'm reality, you will wait at least 2 hours for a follow vaccination. When the tech comes out, he tells you to walk over to him and turn your dog around so he can grab him. There was no hello, validated my name or my dogs name and no personal touch. The most unprofessional and displeasing part about this experience, is the front desk staff. Extremely rude, asks the same questions 3 times because she did not like your answer and hangs up on you. I will never come back to such an unprofessional place where there is no compassion for your pet, your time or your experience. read more

Be careful. Our family had a small Xolo (hairless dog), and we took her to the Village Vets for all of her appointments. Even though our dog had no hair, she was prescribed Simparica Trio (heartworm, flea, and tick medicine). After about 9 months on the medication, she started having seizures. The vet immediately took her off of it. Then she was prescribed Keppra for the seizures. At the Village Vets office in Avondale, she threw up after being given vaccines at her last appointment in June. The medication that she had to take 3x daily, Keppra, is hard on the kidneys, and she just passed away from renal failure TODAY. Our family of 5 is heartbroken. Our dog was only 3 years old. The lack of critical thinking involved is infuriating. Our small hairless dog did not need such intense chemicals. I have filed a complaint with the FDA over Simparica Trio. I'm an artist and a teacher. I like to only put uplifting things in the world. My only hope for this post is for people to think about the side effects of these chemicals. Our dog would still be a part of our family if we never subjected her to the chemicals that she was prescribed from Village Vets. read more

If your pet is experiencing an emergency and The Village Vets is the nearest, quickest option, go for it. But you couldn't pay me to take my pets here for normal checkups and routine vet care. The place is outrageously expensive and why does a vet's office have valet parking? I rolled my eyes so hard when I saw that implemented. I had one particular experience that put me off of them after a string of what I viewed as so-so instances. My elderly dog is skittish around strangers and in particular does not like men. The vet that day was a man so I asked if he had a vet tech or assistant who was not a man who could hold my dog and do whatever needed to be done to her physically. I also asked them to muzzle her if it would keep everyone safe. He then proceeded to come right at her and back her into a corner until she snapped at him. His whole attitude was so condescending like I had no idea what my own dog's behaviors were like and he was some miracle vet that could handle her with no issues. After she snapped, he pretty quickly got a female assistant to take over and it was smooth sailing from there, thank goodness. I will say the one positive experience I've had at The Village Vets was when my husband had to make the tough decision to have our elderly cat euthanized. We only went to The Village Vets because it was close and she was fading fast. They were very understanding and gentle about the whole process. read more

I had a good experience with the vet herself, she gets 5 stars, but the rest of the experience was a 1 star affair, bringing it to an average of 3 stars. We have two dogs, no real health problems. Moved to Atlanta, got them established with a vet for their regular check ups and vaccinations. At first I thought this whole sitting in the parking lot waiting for (not being hyperbolic here) over an hour with the engine running and the dogs panting was an outlier, but it is absolutely the standard here. I came to pick one up after a dental cleaning, had a call saying she was ready, waited over an hour. I tried to bring them in for a tech visit (you can't make appointments for these) for a weigh-in and nail trim, sat in the parking lot waiting for someone to answer the phone to even come out to get the dogs for over half an hour, and when there was still no answer, the dogs and I decided we don't like waiting in the hot car on hold, so we're going to try the vet services somewhere else. read more

My dog started having seizures late at night. This was the only place I could go. They charged me almost $2000 and told me that would include a 24 hour visit. I received a call about 12 to 14 saying my dog was ready to go. Once there And they brought him into the room. He had had another seizure. Instead of keeping him for the remaining time, they told me it would be an additional thousand dollars for them to keep him after had already paid the previous amount. They returned my dog to me a condition that was worse than when I left him this was yesterday . He died today. I wouldn't recommend your pet depending on. They are only about money. Rip mamba read more

All I can say is Dr. Neil saved ,my dog ,Havoc's life. Havoc was brought in for being lethargic and not eating. He was vomiting and dehydrated . The staff took Havoc back right away and everything was explained which made it easy to make a sound decision . Havoc needed surgery for swallowing a sock. Dr. Neil did an excellent job and havoc healed quickly with no problems. They love what they do there! The surgery was reasonable priced . I love this place Jaylyn and Veronica Williams read more

The Village Vets - Healed and Happy - Veterinarians Near Me - Decatur, Georgia

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Absolutely Amazing!! My Dog ran through the woods and came back with a long scare and bleeding. I was so upset and didn't know what to do! I called his vet but they didn't do emergency services. So I found The Village Vets online and took the trek from Conyers to have him seen! The service was superb!!! They first calmed me by assuring me he wasn't attacked by any other animal, but had scrapped against a pointy, sharp tree branch. That was a relief. They cleaned him up and put staples in to keep the wound closed. They gave 2 prescriptions and we were on our way. I think he felt as relieved as I did!! I would definitely recommend them for any of your needs, especially emergencies. The location in Decatur is 24 hours and dependable! read more

How does an emergency vet practice have only one doctor on duty on the weekend? Insanely poor planning and scheduling. I've been a client of this practice since 2003 and I'm so frustrated and disappointed. They only have one emergency hospital and it should be adequately staffed. Update: After paying $105 and waiting over two hours I was told it would be another 3-4 hours before my pet, who is actively bleeding, can be seen by a vet. Update 2: just spent 11 minutes on the phone, after being called at 9:30 PM, having a vet from the practice argue with me about my experiences in their office and tell me that their other vets are pregnant and that that should change my opinion on how they're doing things and how short staffed they are. His attitude did not help, and in fact solidified my decision to take my animals elsewhere. I answered the phone because I thought they were calling about my animal, but no, they were calling me about this review and never asked how he was doing. DO NOT EVER BRING YOUR ANIMAL HERE. THEY HAVE LOST ME AS A CUSTOMER AFTER 2 DECADES. read more

I've come here twice and both times we waited for hours without being seen. I'm sure they provide great care, but it seems like they only have one vet working at a time so actually getting care for your pet is unlikely. I would never recommend this place because of their insane wait times and short staffing issues that don't seem to get resolved. They constantly turn people away and send to other emergency clinics, so save yourself the trip and go somewhere else to begin with. read more

My dog ate poison and I called The Village vets nearby to let them know I was coming. We waited 10 minutes to check in then 1 hour for a tech to say they immediately induce vomiting. It had been 5 hours since she ate it I asked if it wa an emergency why did we wait an hour with an empty waiting room. They made up a story. I am done with this place read more