I have had an occasion to have Mr. Watson diagnose and repair my centuries ol Vienna Wall Clock…read more Needed adjustment of the hands. I called and spoke with Mr. Watson and on the phone he offered to help me fix the problem I described to him. I told him that I would feel more comfortable if he would do the repair as I wanted to be sure it would be done correctly. We made an appointment. Went to his shop. He was on time, courteous, professional. He has parts for every imaginable clock, twenty eight years of experience, and a friendly personality. He repaired my clock in a matter of 20 minutes and I would highly recommend anyone with a need for a professional clock repair service to call Mr. Watson. John Roberts

Owners Lloyd & Rose came to our home and fully restored both our Howard Miller Grandfather Clock as…read morewell as our Black Forrest Cuckoo Clock, repairing and returning both to their original working order glory! They arrived early and went right to work, both entirely skilled and professional, very pleasant people with great senses of humor as well. Labor and repair fees were up front, fair, and reasonable. Highest customer satisfaction and recommendation for "Time Standing Still", A+++. Thank you Rose & Lloyd! Dan Falzon

I brought in my Seiko watch band to be adjusted. Service was quick and accommodating. Walk-ins are…read morewelcomed.

The ladies who work here are so kind, sweet and genuine. They never try to sell you anything you…read moredon't want and work tirelessly to find something you love. I wanted to find a band to compliment my engagement ring, and mind you, I'm very picky, I know what I want. We spent a few sessions looking for what I wanted, they sent some stuff over from another store and also brainstormed with their other employees. At the end, they weren't able to find something I wanted, which was fine, but I appreciated all their research in it. Terry and her team are amazing. I ended up resizing my ring here. It was very affordable and they were able to do it in a few hours.

the hands down best place to consign. Sharons knowledge of art. Jewelry and antiques is extensive…read more She knows where to sell anything

Bought two beautiful leather modern recliners for a very fair price. We are beyond thrilled, they…read moreare perfect!

Very friendly service, helpful insight on jewelry repair. I felt safe leaving my heirloom jewelry…read morethere. Will definitely continue to use them for all my jewelry repair

I took an old vintage Hamilton doctor's watch I paid $2k for in there for a repair. When I got it…read moreback it still didn't work. I took it in a 2nd time but again it wasn't working properly. Finally I sent it to LA to a Hamilton specialist for the repair. I wasted over $200. They should have admitted they couldn't repair it. Very disappointed in their work and I think they owe me in good faith a refund.

I received a custom order silver ring I'd purchased. I did not size my finger correctly due to my…read moreown over-approximation of my abilities, I thought it was much larger. Some people say this is common for men, hehe....I digress. I investigated online for how feasible and financially palatable a feat of this magnitude might be. The results provided by Google were optimistic, as they usually are these days due to the AI backed search engine....they know what we want. Possibility, hope, reasonable customer service. Due to my location during my sleuthing; I was directed by my hopeful companion, Google, to the jewelry store in my immediate proximity. Four minute drive...hell yeah brother...I'm in the truck and on my way. Seemingly assured of my abilities (again) that the first option, despite negative reviews, was gonna be a sure-fire no casualties mission. But lo, there was collateral damage, there was a crushing of childlike joy, obliteration of ego...folks....I'm talking casualties. I entered the scene of the crime, sunglasses on, ridiculously large ring in hand, likely sweaty due to palpable anticipation. The scene....a jeweler....the crime....murdering newfound internet given expectations revolving the reworking of fashionable metal....the victim....an idiot....me. A woman greeted me, gruffly, I explained what had to be done as I set the ring upon the countertop. Retrieving it for a closer look, she said, "I can't do it." I, visibly crushed, asked whether she knew anyone in the area that might be able to handle the scope of work. Her reply......."No one......" Seeing that I would receive no assistance here (damn you Google), a quick-step heel turn maneuver was successfully accomplished, and I retreated out the door after a brisk, "Then I suppose we are done here." She mumbled something about her tool being too small and not being able to cut through the thick band, but I was already gone. Sunglasses still on face....pretty cool.... Returning back to my sanctuary I was reeling from this massive blow to my world. I took the initiative once again; of petitioning the big G for an answer. It gave me one, and like from the heavens, I heard the trumpets call.......and they tooted out in capital font.....GOLD RUSH JEWELERS.... Not wanting to potentially waste valuable fossil fuels I employ to power my steel steed, dubbed The Vessel. I elected to type an electronic letter to this magnificent empire that ruled the north bay with a golden fist. It was not a grand communication, and I had no envoy to send but the current of the interwebs to word of this quest. Almost immediately, a mysterious figure who identified himself as Rick, answered from the nether. He told me that this could indeed be possible, but that I must send him photos of it in order that he gather a more complete understanding of just how thick this silver band was. Once his eyes set upon them, he advised me that one of his stalwart metal magicians nearby must be consulted posthaste. Unfortunately, the hour was late, and the shadows had gone, replacing the world with darkness as opposed to light. Their Rohnert Park location was closed....it was 9 o'clock....completely reasonable. I showed up, precisely at the time that Sir Rick passed to me, in order to encounter his wizard before the mobs showed up to plead that his miracles be worked on their own accessories. A very kind woman named Kat assisted me, and upon having me try on several ring measurements, we found one that suited my fit best. She did warn me that it may be difficult and may not come out perfect. Then she floated into the back with my ring, after a brief conversation with an unknown voice, the Conjurer Steven emerged. The conversation was fruitful, Steven said he would attempt it and do his best. He said that there was a possibility the transformation would destroy the ring. I said it was no use to me in its present shape, and that I would sign whatever needed to release liability over them. They let me know that it could take close to a week before it was attempted, but that it could end up being tended to quicker. The undertaking was still plausible, and with happy faces, we all went about our day. I saddled up the truck again and gallivanted off to work. Difficult first few hours of the shift, but then my cellular telephone device shattered my concentration. An unknown number was calling, I let it go to voicemail, I like to screen my calls. Spam....but wait Steven left me a voicemail. The job was done and I was free to retrieve the ring at any time. The work day ended and I sped off into the north, not using the freeway due to the peasantry clogging vital arteries. I'm a backroads kind of dude, never see me coming. Too many words to post. Great experience though from all staff, Kat and Steven are amazing.

I have been coming here to get my jewelry resized for the past 2 years and I leave in AWE…read moreevery-time!! The turn around is extremely fast and they offer very reasonable pricing!! Thank you so much for being so welcoming!

Great prices and organized sales. The most recent sale I felt so taken care of as someone who also…read morelives on a small road that's hard to access with lots of cars because they had shuttles ready for customers. Very pleased and will keep coming back.

I have been to many sales held by this company and the owners have always been so helpful and…read moreattentive to details. if you ever have a chance to go to one of their sales, do not miss it. I went to the sale last weekend on a very narrow road with many driveways. There was a helpful young man ensuring folks didn't park on the narrow road and let me know the organizers had a shuttle running for those of us unable to make the walk to the sale. This house was packed with so many wonderful items! They were organized and displayed beautifully. I bought too much and did use the shuttle to haul my treasures back to my car. While I was inside the sale I heard a woman was upset about the efforts to reduce traffic. Another woman, who claimed to live in the street, was saying that she appreciated the efforts made to keep nonresidents off the narrow drive.