I have a branded diamond engagement ring and anniversary ring. Several diamonds in the halo were…read morechipped on my engagement ring (I promise to never garden with my rings on again), and my rings were looking pretty banged up. I wanted to be sure that what was replaced matched what was in the ring. Enter ER Sawyer Jewelers, which is a Hearts on Fire certified repair center. They repaired my rings, and gosh they look better than they have in a long time. I'm so thankful that they are restored and looking amazing. I am also grateful that I have found ER Sawyer and know that there's a place not too far from me that can repair my rings in the future if needed. Lynn was a gem! Thank you Lynn!

I came here with some gold earrings, a bracelet, and diamond earrings. They were pretty busy, so…read moremake sure you don't lose your spot in line because they don't have a number system or anything. I waited about 20 minutes before it was my turn. I showed what I had, and the person who was helping me was very professional and honest. He told me I should hold off on my diamond earrings since I could get a better deal somewhere else than here, and he gave me the price for the rest of my jewelry. The process was very fast, and I left with extra cash than I thought I would! I highly recommend this business!

Based on the great reviews here on Yelp, I brought in one ring to be re-sized and another ring that…read morehad a decorative part in the center of it broken off and lost. Greg Darcy was very patient in helping me decide how to replace the broken part of that one ring and did a great job in re-sizing the other ring. He was also honest with me about the broken ring. I thought it was solid silver but he told me it was silverplated brass. Thanks to him, I now have two rings that I can wear again. I highly recommend consulting with him for all of your jewelry needs!

I've had dealings with many, many jewelers, but my recent experience with Greg Darcy tops them all!…read moreI contacted him because I needed his help with a flawed wedding ring setting; three separate diamonds had fallen out in a 12-month period so I knew there was something wrong. He confirmed my suspicions and suggested an alternative setting. Here's the best part: I had brought in a bag of random loose diamonds with me that I had been accumulating over the last several years. In addition to the stones already in my original (flawed) wedding band, he was able to sell/trade all of these diamonds in order to provide me with TWO identical wedding bands! And, he did so at an unheard of low price! The rings are spectacular! If that wasn't enough, as a bonus he took a diamond necklace of mine that had been sitting in my jewelry box (unworn) for 2 decades and transformed it into a stunning set of diamond hoop earrings! He is amazing and loves to give new life to old and forgotten jewelry. You can be sure I'll be going through my jewelry box again to see what other magic he can perform! I'm so impressed with his professional but personal customer service. Greg is such a nice person and I 100% recommend him for all your jewelry needs!

Terry is Terrrrry-fic! He got me and my fiancé great deals on our rings which we picked out…read moreourselves. He is knowledgeable, friendly, kind, and just excellent to transact with. Months later he serviced our rings (cleaning) and they both came out sparkling like they just got made that day. Would 100% recommend this place, and Terry!

There is a reason why this business gets an all star ratings and is in the top tier…read more This store came highly recommended by a client of mine. I randomly walked in off the street and they accepted me on a busy Saturday afternoon with open arms. The helped me with my grandmother's rings I inherited after she passed away. I chose not to sell them but instead have them sized to fit me. They took their time explaining my options and helping me with the best fit. They made me feel at ease and didn't rush me through the process. I brought all of her old paperwork from Meyer's jewelers from 37 years ago and the owner Terry was familiar with the people who sold my grandmother her rings back in the 80s. It was like something out of the time vault and the connection was made. The best part of all, they're super pet friendly and my big Belgian Malinois was invited inside where he was loved on by the owners and staff. I highly recommend Olde Towne Jewelers.

THE BEST all around jewelry resource! I had been told that my 25 year old sapphire sapphire…read moreengagement ring could never be restored without recutting to remove minor nicks and scratches. Well BVJ took it in hand and polished and buffed and did whatever and I have an absolutely brand new looking ring!! Many happy repairs and purchases! Highest recommendation!!!!!

My late wife Dolly died 6 years ago, leaving me with the "Eternity" band with 15 diamonds I bought…read moreher decades ago. I suggested to my fiancé who was lifelong friends with Dolly that we sell it to buy nice wedding bands for our wedding. She suggested instead that we use the diamonds in our rings, thus keeping her in our hearts going forward. Ty and Bennett Valley Jewelers did a beautiful job creating our new rings with those diamonds. They are gorgeous, as well as lifelong reminders that "Though lovers be lost love shall not." (Thomas) We could not be happier with the results and cannot recommend Bennett Valley Jewelers more emphatically - beautiful work and a pleasure to work with!

Absolutely love this vintage jeweler in Windsor. We made a couple of purchases. So happy with them!…read moreTruly beautiful craftsmanship. I picked up a gorgeous opal that fit perfectly and I knew it was meant for me, and a really nice silver chain for my son. Brenden and the entire crew are incredibly helpful and knowledgeable. They are friendly, professional, and actually take the time to give you their full attention. You can tell they care about what they do. They also specialize in custom rings and use precision technology, which is really impressive if you are looking for something one of a kind. Honestly, it was hard to leave because there was so much beautiful jewelry to look at. Highly recommend stopping in if you appreciate vintage pieces and great service.

I went there yesterday as my watch band was broken, Brendan said he had a perfect replacement and…read morehe also installed it which took time but he did not charge me for installing it. He also cleaned my wedding ring and told me it might need repairing in the near future. Great experience and I recommend going here. They have a wonderful selection of Jewelry and watches. In the past I purchased a Citizen Eco Watch at a great price!

I had my wedding ring designed over 3 visits with Dan Trudeau following recommendations from…read morefriends and family and I still cannot believe how smooth everything went! I was not sure what I was getting myself into or what I even wanted, but knew it would be non traditional and unique. He spent time looking at my inspiration pics and "pulled me out of the ether," regarding what was and was not feasible. Was able to use a diamond from each of my grandmothers' wedding rings. He was transparent about the cost throughout, provided education on different jewels with thoughtfulness around important specifics I would not know to ask about; ease of cleaning, shades of gold, size of my hand, finger webbing, how settings and light will impact my choices, factors that influence longevity and maintenance. He was mindful to not insert his opinion outside of the structural capacity of my ideas, despite my requests. He searched and found different stones for me to see in person, much faster than I imagined was possible. At The final appt before the ring was built, he created wax version of the ring. I was initially concerned due to size/bulkiness, though he walked me through the details of how it would look differently upon completion which put me at ease. The ring was created with subtle details that he learned through our appointments about me; he specifically balanced diamonds on the band to support straight alignment in relation to my specific finger webbing (with only measuring my ring size and eyeballing my hand), "you can go rock climbing in this thing." Overall, this was a special experience I shared with my mother and finance in my home town. I will return for cleanings and highly recommend this place. My mother also had multiple items resized and repaired with prompt and beautiful results. The entire staff was kind and personable. They engaged intermittently along the way with their past personal and professional experience with different stones, designs, jewelers... After our first visit, I was just not sure if I was on the right track in part due to my severe indecisiveness, but all visits after that confirmed this was the right place to be and I am in love with the result. My fiancé was also pleased and appreciated the level of involvement that was asked of him, lol.

I recently sold several gold items here, including a 14k hunter case pocket watch…read more During the evaluation, the items were taken out of view and I was not shown individual weights or a clear breakdown of how the value was determined. The watch, which had multiple gold components including an inner cover, was discussed but ultimately folded into the overall estimate without being separately accounted for. The explanation given for its lower value focused on a "broken crystal," which does not materially affect the scrap value of a gold case, where weight and karat are the primary factors. I was paid approximately $400 for the watch. Without seeing weights or a transparent calculation, I've since found it difficult to reconcile that figure with what a multi-component 14k gold case would reasonably represent. I would strongly recommend that anyone selling gold ask to see weights and a clear breakdown before agreeing to a final price.

Walked in needing to have the bracelet of a new Omega Speedmaster I had purchased sized to fit my…read morewrist. Immediately struck up a conversation about the guy at the counter's Rolex datejust. He was able to resize it super quickly, showed me how to use my micro adjustment bracelet, and measured the lug width so I could put new bracelets on. I believe the guy was named Ivan, was definitely satisfied and although I'll probably just modify the links myself in the future in the event you do need a battery replaced or a watch band resized I would strongly recommend these guys (and I'm a pretty critical person usually).

Mixed reviews. I have been in three times…read more The first time, they fixed a clock for me. The work was well done, within reason, with one exception, they did not put the face back on straight but that was easily fixed. The second time, I went to get a watch battery. I did not want to wait for Sear's. They fixed it quickly and for (a little less) money than Sear's charges. When I went in last weekend to get a watchband, they wanted TWICE (no kidding) the price that Sears was charging for similar bands. The band was marked $65. He offered to sell it to me for $50 and made it sound like a deal. I went to Sears the next day (they were closed that night) and got a just as good band for $28.

My family has been going to Byron the Jeweler for well over a decade. My mom first told me about…read morehim, and I've since spent thousands of dollars there myself. We've always liked supporting a small, family run business, and his daughter has consistently been kind and helpful. Unfortunately, our recent experience was really disappointing. My mom tried to order a bracelet for my one year old, but she was never told there would be a $40 shipping fee. The first bracelet arrived damaged, and the replacement wasn't the quality she expected, so she decided not to buy it. Byron became upset and started yelling at her, which left her shocked and hurt, especially after being such a loyal customer for so many years. A few months later, I went back to see if things had smoothed over, but Byron stood by his reaction and never offered any apology. After so many years of loyalty, it's sad to feel so dismissed. We've always made an effort to support local businesses, but after this experience, we won't be returning.

Byron is the most honest jeweler I've ever met. If only they were all like him! His customer…read moreservice is awesome too! I'm so glad I met him. I tell everyone I know about his quality expertise in the jewelry business. If you ever have any jewelry questions or you want to buy jewelry I really recommend going to him! If I could give 10 Stars I would have!