Wonderful experience for my CT Heart scan. From initial scheduling to check in to the test itself…read more Everyone was awesome. Highly recommend!!

I have been to this place many different times & I always have great feeling about the staff…read more Especially, the technicians handle professionally. I wish I remember all the technicians I dealt with but just name of few are Darcy, Elizabeth, Caitlin & Tiffany. It seemed Tiffany took time to make sure not to miss anything... Made me feel really comfortable! Thanks to everyone!

Place was an absolute waste of time. Completely unprofessional. I had a two week appointment after…read morea Doctor referral, and arrived on time at the Litchfield facility. After I get to the examination apparatus I'm told they don't have the proper equipment and I have to go somewhere else. Basically that's it. The so called specialists told me to go to the front desk. I was so disgusted and unimpressed I just returned to my Doctor to let him know. I also let my insurance company know, just in case they try to put in a claim.

Stood in line before cut off time for X-rays made it in time - stayed in line over 20min because 2…read morepeople in front of me took a long time. And then got turned away because it was already 10min past their cut off time. Such a waste of time. Don't say you take "walk ins" for x-rays until 4 (like it says in the website by the way) and then turn people away. No regard for people who work full time and are trying to get things done at 3:30.

Convenient that you can check in and fill out paperwork online. However waiting 2 hours with an…read moreappointment is insane. Waited an hour for initial seen and then waited another hour to receive a simple test result.

"Friendly and fast service on a Sunday night. The office was clean, and the staff was knowledgeable…read moreand efficient. The NPC who helped me was excellent--clearly very experienced. She not only asked all the right questions but also explained everything in a way that was easy to understand. Great experience overall!"

Absolutely horrible customer service , they are rude , the way they speak to people it's absolutely…read moredisgusting and unacceptable. If they hate being in this industry they need to find another job Patty the ultrasound tech it's the worst . Someone needs to do something in regards how they speak to people .

The front office staff and technicians are phenomenal. I don't suggest messing with calling in. I…read morehad several issues with the number, including whether it went to a central location. The MRIs, the x-rays, and the technicians who handle both are professional and courteous. They explain what's going on and how the testing will proceed. Unfortunately, the doctor who read my MRI scan, I believe, is the dumbest in Arizona. Not sure how this radiologist observed an organ in my body and documented that there were no issues with it when the organ was removed 33 years ago, so either there was a miracle, thank you God, or this doctor is not very good at what he does. The doctor also recommended no further assessment or treatment for a cyst that was observed, which could very well be true. However, if it has not been biopsied or looked at, how can this doctor make that recommendation without knowing my prior scans? I am sure there are other radiologists, but I would not touch this particular one with a 10-foot pole. because of this, I removed two stars.

I had my mammogram appointment here about two weeks ago. The location is convenient -- it's in the…read moreparking lot next to Target and surrounded by several other businesses. When you enter the building, the suite number and name are clearly listed outside the door, which makes it easy to find. Upon arrival, the receptionist was polite but a bit dry, not as welcoming as I've experienced at other locations. The technician who performed my imaging was very kind, friendly, and informative, which I appreciated. However, I was a little taken aback when I entered the exam room and noticed another patient's gown still sitting on the bench -- it made me question whether the rooms are cleaned thoroughly between appointments. Overall, my experience was decent, but I may consider returning to my previous location in the future.

Horrible scheduling system. They are all thumbs. Scheduled twice for xray and the appropriate tech…read morewas not available. And I had an appointment. Both rimes. Never had a problem with SMIL.

I had an appointment to see Dr. Mangan regarding my knee injury. He was extremely patient with me,…read moreexplained my options to me thoroughly and was very kind when answering my seemingly ignorant questions. Dr. Mangan is very knowledgeable and he made sure to grab his knee model so this way I understood exactly what was going on with my knee. I'd recommend him to anyone!

Would give a zero review if I could. The office staff said that he wouldn't see me until he looked…read moreat my X-rays. There was no way I would leave the disc there because it would probably be thrown away if he didn't agree to see me. I visited a urgent care the afternoon after a bike accident and then my primary care physician the next day. I researched Orthopaedic surgeons near me and had a referral sent over to his office. But he wouldn't see me. Wouldn't even take the radiologist review or a picture of the X-ray. It had to be the disc. So, now I am looking for another orthopedic surgeon.

I love Abrazo West, the care they give is outstanding. They are caring and kind. They will do…read moreanything to complete any testing before releasing you. Their nurses are they best!! In March I had to be transported to the ER. My body lost almost all the fluids that is needed to keep one alive. I was seizing. They had the and lights going speeding to the Hospital. I was scared, especially when they took me into a room as soon as I got there. That was my 2nd Emergency, at least major one. I April I had another emergency yet my daughter insisted we ho to Banner E. Their nursing staff spoke ill of me right outside my room. I was like WOW I can you! I complained and I coukd the conversation between the charge nurse and the nurse. He said I asked to many questions and was bothering him. Yes, I had a lot of questions and I had to use the restroom a lot. I have epilepsy. No apologies nothing. I was then transfered to another floor. Originally I was on the 4th floor and they sent me to the 2nd floor. They do not do such as I stayed there 2x prior. The solution was to remove the patient so the nurse could go back to playing around with the CNA and other nurses or on the phone with his wife! Abrazo West is my choice...they are so professional. Thank you Abrazo West.

On May 20th 2026 I had to make an ER visit at Abrazo West Campus. What I encountered was not only…read moreunacceptable from a customer service standpoint, but also raised serious concerns regarding patient safety, sanitation, and basic standards of care. Upon arriving at the ER, I immediately noticed the waiting area was extremely unsanitary. Garbage was scattered throughout the area, trash cans were overflowing, and the overall condition of the lobby created an environment that appeared neglected and unsafe for patients already seeking emergency medical care. The most concerning issue occurred in the men's restroom, directly in the ER waiting area. There was human waste and diarrhea visible from the toilet onto the floor, creating what I believe to be a serious biohazard. I notified staff immediately, expecting the matter to be addressed without delay. Instead of contacting environmental services or taking immediate action to sanitize the restroom, I was simply redirected to another restroom inside the ER, which was also unclean and poorly maintained. After waiting nearly an hour and a half in these conditions, and despite medical staff advising otherwise, I made the difficult decision to leave the facility because I no longer felt safe remaining there. I ultimately sought treatment at another emergency room, where I was properly evaluated and treated.