What great service! The folks at Simonson Lumber in Fargo delivered (just because they had some…read moreother deliveries in the area) a 16 ft stair rail to my condo....,,an hour after I phoned and asked if they had that kind of thing; I was trying to figure out how to get it home by tying it to my car or something...but I didn't need to thanks to this great business. If you are new in town and don't know where to get the lumber/home improvement products you need, just skip the big box stores and see these folks! --DVJ

We had previously ordered interior doors from Simonson - solid oak with oak jambs, and they tried…read moreto foist off veneered jambs on us. We wanted to give them another try, called to get email address, and sent them our list. Did not hear back, so emailed again and got a response saying they were busy and would get to it. A week went by and they evidently never got around to it - called ProBuild in Wheaton, had a price within an hour and ordered the doors.

This is the best Hardware store of all time! Thank you Joel and Kelly for outstanding help. They…read morewent way above and beyond to help my sister and I figure out the ratchet straps we purchased. So grateful, what awesome employees.

This is a well run small family hardware store with the best customer service. Forget the big box…read moreshops - stop here first! These guys are truly the best!

This is half tools, half fasteners & parts and half work clothing. This is the place you buy…read morenails, screws and bolts by the scoop into a bag. They sell flanges, tiny ones - if you know what those are then you know what kind of store this is. When you need some complex special parts to make that project work this is where you go. They also have a special area of craft soda, super cool. You dont need a reason to go here, you just go to browse and find things you didnt know you needed.

Stopped in to use the bathroom. Reminds me of Ace Hardware where they ask to help you find…read moresomething. I took them up on the offer for kitchen cupboard shelf brackets as my cans spontaneously fell and the cupboard opened breaking a jar of gravy last week. I knew the husband wouldn't get to it. The guy led me to the correct bin and found screws which they weighed at the counter. The brass brackets were 94 cents each. They had water all over the floor from a recent rain. Super friendly and helpful. Support small business.

Just moved into the state. Tried returning something without a receipt. Told I've returned too…read moremuch in lifetime. I haven't returned but a few that I know of. Guess I've lived too long...yes I'm older. Or Home Depot discriminates against older shoppers! Oh well, got a good contractor account at Lowe's! I would boycott Home Depot!

It's been a long time since we've had exceptional customer service, since before Covid, so we were…read morepleasantly impressed today! We were shopping for a vanity, sink, and faucet and Jeff was a great help! He was very friendly and super knowledgeable - a retired plumber working in the plumbing department, we lucked out! Without his help we would've went home with a faucet that wouldn't have worked with our sink. He helped us find what we needed, took us to the checkout to place an online order and to pay, and found extra help to get everything loaded into our vehicle. Thank you so much, Jeff!! We really appreciated your help today!