Just moved into the state. Tried returning something without a receipt. Told I've returned too much in lifetime. I haven't returned but a few that I know of. Guess I've lived too long...yes I'm older. Or Home Depot discriminates against older shoppers! Oh well, got a good contractor account at Lowe's! I would boycott Home Depot! read more

It's been a long time since we've had exceptional customer service, since before Covid, so we were pleasantly impressed today! We were shopping for a vanity, sink, and faucet and Jeff was a great help! He was very friendly and super knowledgeable - a retired plumber working in the plumbing department, we lucked out! Without his help we would've went home with a faucet that wouldn't have worked with our sink. He helped us find what we needed, took us to the checkout to place an online order and to pay, and found extra help to get everything loaded into our vehicle. Thank you so much, Jeff!! We really appreciated your help today! read more

I was just at the Home Depot in Southwest Fargo where I was helped by a young man named Colin Colin was friendly and courteous as well as patient. Customer service skills were out of this world. He showed me my different options and helped me actually remove a display model so I could purchase, it being it was the last one in the store if I were Home Depot, I'd strongly consider pushing this young man towards management or training employees on how to deal with a customer executed sale and send the buyer home with a smile at the very least give this man a raise hey read more

Helpful friendly knowledgeable down to earth Young manager is a but forward and scripted but he will end up a store manager for it one day and is thorough and confident just young like baby young read more

Was looking at dishwashers. Hal in a neighboring department but was willing to help us. Grateful for his care and concern and the efforts he took to help us. read more

I went in to pick up 4 fluorescent lightbulbs on Saturday about 12:30. When we got to the checkout lanes, there were ZERO cashiers on duty and only three of the four self-checkout lanes open. There were lines for each self-checkout, about 20 customers in line total. No sense of urgency on the part of the employees to call a cashier to help, and the customers in front of us and behind us were grumbling about how poorly staffed they were. To make matters worse, nearly everybody who tried to use the self-checkouts had trouble with them, including us. The card reader was freezing up and didnt work right. All total, it took 25 minutes to buy four light bulbs at Home Depot. The level of service has been going steadily downhill for awhile now. I called and told a manager how I felt about it after we left. We'll be going to our friendly neighborhood hardware store from now on, and I'll CONSIDER visiting Home Depot again when their management decides to properly staff their stores. read more

Home Depot has very good prices. In general, they have everything you might need. The kid's Saturday is one of the best things going on here that you can do. I usually check online first to see if they have what I want in stock and the online store tells me if the item is in the store, it hasn't been wrong yet. read more

The Home Depot - Kids Saturday - Hardware Stores Near Me - Fargo, North Dakota

I love this Home Depot! We used to have a Home Depot in Bismarck, but now this is the closest place to shop at one. It is super clean and spacious; the have a pretty good amount of products to choose from! Sometimes they have great clearance selections or deals. The staff is usually welcoming and friendly; haven't had a problem here! read more

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Rude associates. Not once was I greeted when I entered the store by any of the employees or was I asked if I needed any help finding anything. I asked a couple of the associates questions and they seemed like I was bothering them. I have personally worked at one of the huge home improvement stores and I never treated any customers so poorly. Management here really needs to tighten up. In the future I'll be shopping at other home improvement stores. read more

I went in to buy a dishwasher, first nobody approached me, 3 people chatting by desk, no customers, finally Holly came begrudgingly to help. I inquired about a Samsung dishwasher on close out in which the tag says store stock only, not floor model. She said no new ones, just this display. I asked if I got discount for floor sample, she said no. I asked her to call her manager and in 10 seconds he dropped by $50z I asked if they deliver and install, again no. They don't deliver close out. She was short and rude. Then when paying I asked again if they delivered and she said not for close out, but do for $99. Why are you in appliance business? read more

Curbside pickup is a joke at the Fargo store. I went today and checked in successfully via the HD app. Then I waited. And waited. And waited some more. So I called the store and the CS woman assured me that my item would be out to my truck shortly. So I hung up and waited. And waited. Then I waited some more. I finally called them and told them to cancel and put in my refund. I drove a mile to our Menards and bought the same thing; it was $2.50 more than at HD, which is weird because Menards is usually cheaper. Anyway, I spent less time purchasing the item at Menards than I spent waiting in the parking lot at Home Depot. LOL... Last time I order through curbside pickup there. read more

We came here to purchase flooring. Waited and looked for someone to assist. Zero assistance. We are going to Lowes. I should have read reviews before coming here. Terrible customer service. Even the lady who thanked us for coming never looked up at us. read more

The appliance department gals were very helpful and gave us wonderful customer service. They ensured that we would be happy with our big ticket item purchases and helped us sign up for the rewards program. We immediately got rewards because they signed us up BEFORE we checked out. read more

Worst customer service I have ever experienced. I have to search several isles to find an employee to assist me and then it takes 15 minutes to get them over to the area I need assistance with. This happened on two separate occasions where is took over 45 minutes in order to get assistance with getting a leaf blower down from one of the upper shelves. No sense of urgency from anyone. Absolutely ridiculous!! read more

Chain hardware store. Nothing fancy. The employees seem happy and courteous. I've never had any issues with this store or Home Depot in general. read more

I went in today to get some ductwork in the plumbing section. The plumbing 'specialist' and another guy were oblivious to me. I asked them where the product I was looking for would be and he first said it wasn't what I needed and then took a phone call. He focused on the call and ignored me. They both then walked off without even giving me a second glance. I set down what I was going to buy and walked out. I'll be going to the competition for building materials from now on. read more

Stopped on a weekend and talked with their Millworks DH about ordering four interior doors. He said he would call Monday with price.....never called. Tried again the next weekend, he had a price, but it wasn't for the right doors. Again he said he would call with price.....never called. Called ProBuild in Wheaton, had a price within an hour and placed my order! read more

If you know exactly what you're doing and exactly what you're looking for this is a great store. Good luck trying to find someone to help you if you're trying to figure it out on your own and need to ask some questions. A good majority of the people who work there seem more interested in stocking shelves than helping customers. The paint area is okay but I'm pretty sure that's because they kinda have to stick by the paint mixer. This place won't be getting my business anymore. That's for sure. read more

It is here and open late enough. Same as any other Home Depot. I expect the quality of help may be better than most.

Nothing special but they have what they are supposed to have and the employees are helpful. They have a few things like sinks, light fixtures, and carpet on display. read more

I needed some assistance with a project that I needed one piece of tile for. I went late Sunday afternoon to the flooring section and was assisted by Bart. I got exactly what I needed with outstanding customer service! If you have a flooring project, or a project that involves flooring products- go see Bart! You won't be disappointed. read more

Robin from Greenbush, MN helped me at Home Depot. She went above and beyond for me and I really appreciated her help. She wanted to make sure what I needed and she helped me get everything that I needed. I am a first time home owner that needed to paint the trim by my garage door. With her help I have finished painting and it looks great. Thanks Robin for your help. read more

This woman treated me very poorly. She was not helping me, she was saying I will be back in five minutes. When she was back she was leaning over me asking, Did you find something you wanted? I know that is nice, but she was saying it in a rude tone. I think I will stick with Menards where I can actually get good service. read more

My favorite store in the FM area for buying tools. They have a nice selection of everything else and is a good store for home repair.