I cannot say enough good things about this venue and the girls who run this place. From the first…read moreday we saw the venue to all the details to follow we felt so special. They are so organized and make a note of every detail you want. Carly, Erika and Jasmin (the coordinators) went above and beyond to answering emails and making sure what we wanted was followed through with. Not a single glitch in the day because of these ladies having our back. I had no worries at all day of the wedding because they truly reviewed everything multiple times to make sure they would get it right. So thankful we picked them for our special day! Highly recommend Arbor venues for your big day!

We had our wedding here July 2019 and honestly couldn't have been happier. I don't even know where…read moreto begin with our review of the Arbor team! First off, the planning leading up to our day was so flawless, any question was never too stupid and they were always available to help with the details. I wanted a DIY wedding and they were completely accommodating to that. They worked with all my vendors and were just very easy to communicate. On the day of they transformed their already beautiful space into our dream setup!! We had a big walk way and a huge space for the band. The acoustics were wonderful and the outdoor space was exceptional. The coordinator was so helpful all night bringing us drinks and making sure everything was running as planned. I owe so much of our perfect day to Agatha and her coworkers, they were wonderful to work with and the space is gorgeous!

We had our wedding reception here a couple weeks ago and let me tell you, IT WAS AMAZING! This is…read morenot only a historical landmark, but the beauty of the space, inside and out, is breathtaking! Although our event was on a smaller scale and very intimate, Renee, Art, Chris, and Russell went well above and beyond our expectations to make sure everything was planned and executed without any "hiccups"! They were absolutely fabulous to work with and made sure my visions came to life! They were easy, flexible and provided guidance when I was undecided. Even today we continue to recieve so many compliments on the venue and staff! We partnered with our perferred vendors and everyone coordinated efforts with ease. I can assure you will not be disappointed if you decide to have your event here! Thank you all again for making our evening the best it could possibly be!! Jeneane and John

We were hosting a celebration of my father's life and my niece called Nolan's two weeks prior to…read morethe event for information. At that time she was told she could call up until the day before the event to secure a tent. She called 2 days before and was told by the first person she spoke with she should have called two weeks earlier to secure a tent. This person told her that they only had smaller tents available and the tables and chairs we needed. 10 minutes later we called back to secure everything and were told their system was not updated and we could get the tent but not the tables. After another 3 calls and speaking with different people every time, it turned out they could only provide the chairs if we picked them up. We ordered from Hank Parker and were very happy with the results.

I would love to give them 5 stars. I really would. But let's get down to brass tacks here…read more Rental equipment - sturdy and easy to use. We rented a cotton candy machine and bean bag toss for our kids' birthday party. Machine came with instructions and was easy to put together and then take apart to clean. Easy enough. Communication - initially it was fine. Michele got back to me in a timely manner and was pleasant. Online at least. When I went in to pay i spoke with Deb. Less than personable. Additionally, the young lady who sits to the right nearest the door was a bit obnoxious to my husband and our neighbor who went with him for pick up. Now. Here's where it gets crazy. Upon my first visit in to pay, I was asked by Deb for my 'NY ID'. Let me explain. We are a military family. While we own a home here in Webster, for the time being, we maintain our home of record in Texas, meaning our driver licenses and car tags and taxes alllllll remain Texas based. Hey, here's something for you to remember Nolans..most military families do the same and do NOT change licenses with each PCS (that's a military orders move). That's a federal option we are allowed, and oh yea, covered by several acts and policies put in place just for military families. I explained such to Deb and was told oh that's too bad that is our policy soooooo maybe bring a friend or neighbor who has a NY license? Ok, one, no, not cool. I'm pretty sure legally you can't ask that. Two, my husband and myself have not only our Texas driver licenses, but ALSO FEDERAL military issued id's!!!! But of course this was not good enough and nobody in the front office would produce anything written to show this, NOR would they allow my husband to speak to the owner, this ' Bernee' guy. He was told to call him if he wanted, and was even hassled about that by the young ladies up front. Some eye rolls were also thrown about and some attitude was given towards my husband and our neighbor. That all is very inappropriate and not good customer service. Also........!!!!!!! Nowhere on the website OR quote OR contract is it stated ANYWHERE that the only for of id allowed is a NY state one. Nowhere, Nolans....are you following this?? So you're not only rude but you have an UNWRITTEN bs 'policy'. Folks, bottom line... Nolan's is very military unfriendly. Don't worry, we'll make sure to pass he word along to not only the fellow families who live work and spend money when we move here to Webster. But I have no problem passing along how incredibly crappy you are in your treatment of military members and families to the battalion planners and those who might seek out your services for large functions. Edit: Husband FINALLY spoke with the owner who was condescending and rude to him also. In his words, nobody reads the fine print anyhow. Wow, Bernee, you're kind of a jackass mental midget to talk about your customers like that! Or to be rude to a man who serves your country. Nobody gives two shits if you've been in business over 30 years, you have shitty business practices. Want your policies followed, put it in writing! Edit numero dos: I was privately messaged by the manager who gave me a bland excuse and requested i take down my review. A) I don't take back what I say...ever. And B) shame on you for being even asking. Here's the deal, folks. I'd have had zero issue UPFRONT if it had been an actual written and stated policy. Additionally, Nolan's needs to add in something for military families who do not and will not carry a NY license. I mean, a federally issued Id wasn't god enough. Reason given: welllllllll in the past we've had people damage or steal our rentals, and oh by the way most of those people didn't have a NY license, so yea, we're just gonna penalize anyone who doesn't have one...instead of altering their policy to account for a situation such as a military family. Sorry Nolan's, shoddy reasoning skills and I stand by my assessment. It's completely unfair to be assumed to be untrustworthy because of my state of licensing. Thanks but no thanks. Ps you also pissed our neighbor off as well..he does live here permanently and happens to be actively involved in local sports and events. Nice job. Also, I'm posting a photo of a message I received from yelp. When Nolan's did not get their way and have my review taken down (that's low, just saying...you can't silence a crappy review.) they reported my review. While my original was left up, I'm offended and disgusted that they would go to that length to quiet a bad review. Seriously Nolan's, you treat customers like crap, that customer will let their voice be heard.

I should've wrote this review months ago! As soon as we went for our consultation, we knew…read moreimmediately that we had to go with Lisa and her crew! Very professional, friendly and outgoing, Lisa knew exactly what we were looking for! Choosing what lighting to go with, colors, and even suggesting the big "love letters," everything was perfect. The "love letters" by the way...HUGE hit with everyone! So fun! We didn't go with the photo booth, but everyone was taking pictures by the letters! It was great! We loved the online site that we used to put our song choices in, it was so helpful. Even had a countdown to our big event! My husband and I are so glad that we went with Showcase Sound. You won't be disappointed! Thank you so much Lisa!!

Extremely disappointing wedding DJ experience…read more The venue, food, and wedding itself were wonderful. Unfortunately, the DJ was the biggest disappointment of the night. The couple considered the DJ extremely important and actually booked the DJ service before booking their venue. They initially met the company through a wedding expo and were very impressed by the DJ/salesperson they met there. Unfortunately, the DJ who ultimately worked their wedding was someone completely different. The experience honestly felt like a bait-and-switch. The ceremony music was barely audible, including the bride's entrance. At the reception, the DJ made virtually no effort to create energy, interact with guests, or get people onto the dance floor. The dance floor remained almost completely empty. The moment that says it all: I asked the DJ to play "Never Been to Spain" by Three Dog Night because my husband and I had practiced a special dance to it. She told me it wasn't on her list and declined the request. I became emotional because this was something special we had planned for the wedding. Eventually, after someone else intervened, she played the song--and the dance floor immediately filled. I had five different guests come up to me afterward and tell me how much they loved the song. It was obvious people wanted to dance; the DJ simply wasn't reading the room. Requests from other guests, including the kids, were also delayed or denied. The groom reportedly had a request denied as well. The DJ's scheduled end time was 10:00 p.m. The bride and groom had fully intended to pay for additional hours, but after the experience that night, they decided it simply wasn't worth it. Instead, they left their own reception and went elsewhere. Within minutes, the reception essentially emptied out. I understand the couple didn't complete the company's formal online song list, although they did communicate their preferences by email. But a wedding DJ's job is much more than pressing play. It's reading the room, creating energy, handling requests, making announcements, and helping make the night memorable. Unfortunately, this DJ failed to do those things, and there was no follow-up afterward from either the DJ or company. For a couple who cared deeply about their music and were prepared to pay for additional DJ time, this was an incredibly disappointing experience.

Kate is great! Friendly, fast and talented!!! I highly recommend her for all your family fun, art…read moreneeds!

Kate did a fabulous caricature of my daughter for RIT's Brick City Homecoming. Would highly…read morerecommend!

Outstanding services, Dave E is An amazing DJ, Excellent Choice for all your party needs, Weddings,…read moreBirthdays, Graduations Ect!! Great Photo Booth and Chocolate fountain !! Had the Best Time using Them!!

If I could rate this a 0 I would. This is the worst company EVER!! We used them for dj, videography…read moreand limo service.. when I called to ask to change a song david told me I couldn't because I'm not the one that actually paid him but I was the bride and he was paid by a family member who was okay with me calling and i wanted to change the song one of us was walking down the aisle to but I couldnt because Im not the one who paid... Then the video we got first off almost waited a year and a half to get.. and the words congratulations were spelled wrong.. I wanted unedited it was completely edited because he said I looked sick and I didn't want a video like that. Mind you the whole time never sick and I had great photos from another company. The videographer was trying to take a video of my brother changing like as in taking clothes off in the bathroom. THEN when we were there at the wedding we requested songs he refused. THEN when the party bus was supposed to pick us up at 10 they didn't get there until 1230 the place we were at closed so we had to wait outside then the driver was RUDE to us as if we inconvenienced him. I also asked david E to redo my video because it was horrible he said he couldnt because he didn't have time and the footage was lost anyways. Maybe if he wasn't hitting on my grandmother the whole time he could have done a better job. I would NEVER recommend his services for anything he was absolutely horrible.

We had to take them to court to recoup funds they stole from us by not honoring our contract…read more Almost 1 year after the wedding and we are still entrenched in a legal battle. They're ignoring us and jerking us around. I would advise to avoid doing business with them.

Roc the Party provided a fantastic DJ and photobooth experience! Our DJ, Chris, was incredibly…read moretimely, organized, and made sure to check in throughout the night to ensure everything we requested and planned, happened according to plan! They even accommodated working with a live violinist at our request. The photo booth was a major hit and guests could print as many copies as they wanted! Overall, a really awesome experience and would highly recommend.

My wifey and I got married at the Lockstone October 2023. The staff was beyond amazing, Natasha was…read moreknowledgeable. The venue was beautiful. We would definitely recommend the Lockstone. The Lockstone took our breaths away the moment we saw it.

This was one of the stops on the Albion Sip & Stroll this past Saturday…read more Beautiful event venue along the Erie Canal in historic Albion, New York. The space was unique and very romantic feel to it. I would definitely look into this to host an event.