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    Simple To Superb Local Boutique

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    14 years ago

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    Nativearth - Double Tab lace sandal.

    Nativearth

    4.0(4 reviews)
    23.1 mi

    After years of searching for a custom moccasin made with all-natural materials I couldn't be…read morehappier to learn I live near one of the best and largest shops on the west coast! Nativearth! The staff are top-notch professionals when it came to the fitting and custom order and I can't recommend them enough based on their knowledge and customer service alone. However, it is their creative and artistic style combined with the quality materials used that ultimately convinced me that I had to have at least one pair, for now...

    I recently bought my first set of period style shoes (5 metal button boots)from Nativearth/Native…read moreSole/Olde Sole, at the Arizona Renaissance Festival on President's day (02.15.2016). I was referred to these guys by a couple of friends who had all bought a pair of shoes and said how they great they were. Up to the point I bought my pair I was weighing the pros and cons of this company and Windwalker (another custom shoe vendor at my local faire) and had decided on Nativearth due to my friends great review and that I did not have to wait for custom shoes to be made and shipped to me. With that said, I wore my boots for that entire day and then actually wore them every chance I got for that entire week. 6 days after I bought them I had crouched down on the floor and the ankle height button on my left boot broke. I was very upset but understand sometimes there are faulty material. I say faulty cause I had my boots tied with the lace going over the top and round the bottom of the buttons and the button broke where it was soldered to the ring. I was not able to get back to faire until the following weekend,12 days after I bought them (02.27.2016). When I went in to talk to the clerks I was told I'd have to pay for a replacement button. I was a little upset about this but it was only $6 including tax and the boot was fixed within minutes. For the continuation of this please refer to the screenshot attached

    Photos
    Nativearth - We have a full stock of footwear in kids and adult sizes.  Ten styles, eleven sizes, three colors in stock.

    We have a full stock of footwear in kids and adult sizes. Ten styles, eleven sizes, three colors in stock.

    Nativearth - The staff at Nativearth will treat your feet with respect.

    The staff at Nativearth will treat your feet with respect.

    Nativearth - Nativearth suspenders.

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    Nativearth suspenders.

    Surefoot - Surefoot Mammoth

    Surefoot

    4.3(28 reviews)
    42.5 mi
    $$$$

    I'm not really sure what is up with the vibe of mammoth these days but it's not a resort vibe at…read moreall, it feels like a trash can wrapped in a Gucci belt and this store is a perfect example of that. My partner and I walked in to the store this evening hoping to find some new ski boots to purchase and the employee on the floor was chatting away with someone but didn't even acknowledge us yet I was making multiple comments about the boots and which ones I wanted. I didn't think beyond the weird lack of an intro but to when the second employee came out and helped a customer who was very much not next in line I knew this was not the place I was going to spend money on new boots. The employee who was on the floor knew we were waiting to be helped but didn't make a comment and the customer didn't ask if we were next and I'm sure there are cameras in the back. There's no excuse for this level of shit customer service of any kind. The store was beautiful but the people running it, could give two f's about you... Do not buy boots from here -- buying a product of any kind you are also paying for the experience and the experience here is total garbage.

    This amendment reflects the remainder of my experience post initial review…read more I returned to the location to have my boots punched again two days after my initial experience per their timeline of willingness to help. The first punch didn't seem to alleviate my pain, though to their initial point it was hard to discern because my feet were already irritated. But, because they refused to help two weeks later during MLK they forced my hand into having more work done on the boots. This experience was much better. They upheld their initial offer of continued service, no questions asked, and did more work on my boots. I interacted with a completely new employee who was very pleasant. The next morning I went in to pick up my boots and was confronted by the manager who was incredibly rude to me the last time we interacted. He questioned me about my initial yelp review to which I asked what about it was false. He had no rebuttal to its authenticity and became very amenable to helping me in that moment. We conversed about my initial experience and settled on a possible misunderstanding for the initial price I was quoted as well as high tensions in the shop that fostered a jump to animosity on the part of the employees. While I do not condone the behavior that I was exposed to, I did accept the apology I was given and was appreciative of the continued work done on my boots. It's hard to tell if progress was made. My feet are still sore, and my boots are still hurting me, but as I've been told, that's the industry. At least they were men of their word, were big enough to apologize, and tried their best to fix the issue a second time.

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    Surefoot
    Surefoot
    Surefoot

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    Simple To Superb Local Boutique - womenscloth - Updated June 2026

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