Let's start with a few facts: I am moving overseas in two weeks. that means LOTS of important work…read morewith finances, wills, etc, all having to be done on line. All I have is my laptop, a brand-new Lenovo. Yesterday I put the top down on the laptop, and left for a day in Portland. When I got home, my laptop refused to connect to the Internet. I launched into all the obvious troubleshooting: the modem, even connecting a hard line to my laptop. It's almost 5:30 on a Friday, mind you, and I'm going to be without a computer for...how long? Affordable Computers was six minutes from my house. I called, they said get it here, we'll do all we can and even take it to another shop if we can't fix it by eight. I broke a speed record delivering it to the shop, where their charming yellow lab handed me the Frisbee as the shop took my computer. They said no matter what, it's $199, the emergency rate- believe me I was HAPPY if only they could fix the problem. Barely an hour later, I get the call. Come on down, we're all done. Turns out that there was some crap Windows app (of course there was), the RealTek card needed to be replaced with an Intel card, and by the way, your VPN was on. And by the way, we're giving you the card, and on top of that, a replacement HP cord for an ancient laptop that I had to drag out of storage just in case only to find out that it had broken. So now I am back to having two working laptops, albeit I now have to re-tape that storage box. Who cares, right? Jess is that kind of kindhearted super pro tech who understands that when a customer walks in with their face looking like a dead fish and an emergency on her hands, you swoop in with your cape and get the job done. There's no guarantee, not really, that everyone's problem can be fixed that fast but here's my bottom line: computer pros know better than all of us what the typical issues are, especially with new laptops and gear that is loaded with crap that causes all kinds of problems. They can cut through to more efficient troubleshooting and figure out your issue. When you have an emergency at 5:30 pm when everyone else is closing up shop, and you can bring your gear in and get greeted by a very happy dog and people who know what they're doing and who are dedicated to getting your problem fixed because they get the urgency, you share the good news. Affordable had been referred to me by a friend year ago, and this was the first time I really needed them. My tech expert up in Portland, who was helping me troubleshoot from his drive home and who was completely at his wits' end, said TELL ME WHO THEY ARE, because he's got friends in Eugene who need a trusted resource. This is a trusted resource. Jess made sure I knew how to get logged back in now that I had a new Intel card, and I'm back in business. I have had to deal with Geek Squad and plenty of other folks over the years often to very questionable outcomes. As a journalist, I am done without a working laptop. Affordable understood my issue, and handed me back my laptop in much better shape than when I turned it in. I can't give anyone a more heartfelt set of five-star kudos than this. And please give the dog an extra scritch for being such a great greeter. Just for the record: NONE of this is AI-generated. Real person, real review.

Fantastic service & team! We had a last minute repair drop off Friday evening, expecting turnaround…read moreto be the following week. On our way home we received a call saying it was fixed. Honest affordable pricing, great service, quick turnaround =10/10

This gentleman was very kind and helpful and has great customer service. He was patient and walked…read moreme through what I could do with my options and then referred me to a local company that had a better solution. Customer service like this it still is very hard to find

Fabio's that guy for real. Quick and superb service! Got my laptop acting brand new. I love it.read more

My 9-year-old Dell tower suddenly started freezing. This guy did the software repair in just a…read morelittle more than 24 hours, and everything is working great. He also cleaned up the tower (was VERY dusty) so much that it looks brand new. 4 rather than 5 stars because I thought the $220 total was a little high.

We went to PC & Mac Solutions to purchase a new tower that would be compatible with Windows 11, on…read more10/31. We had specifications that were given to us by our computer NERD'S....My husband purchased a DeLL tower, with the belief that the staff who sold this tower did so in good faith & Windows 11 compatibility. Came home, plugged it in, no internet connection, Bill called PC & Mac Solutions & they told him bring it back they would fix the issue...Home again plugged it in & still no connection to internet, called again..Bill said he wasn't happy & wanted his money back & the staff said that's not possible..in store credit only!!! We were given a name of another computer designer (John Cook) he was our HERO..he made this horrible fiasco with PC & Mac Solutions better! He KNEW what we needed & provided the service with a functional PC Tower...He also mentioned that the specifications we asked for weren't there w/PC Solutions Dell Tower. PLUS the tower wasn't cleared/cleaned of information from a previous owner!!WHAT???? WARNING...BE SURE YOU READ SIGNS (if they are placed in the store so they are visible) & ask questions-questions so you don't end up like we did! Feeling like we were taken advantage of!!! We aren't computer techies & we won't or need anything so their IN STORE CREDIT of $475 is in their favor surely NOT OURS! A business without integrity is definitely not a business we care to support or refer others to!

Service was fantastic, Kelly was very nice and charged a completely fair price…read more Im very happy with everything. 100% recommended

I highly recommend this business! They are very knowledgeable and have great customer service! I…read morehave an iPod from 2014 and I forgot my password and they were able to get into it! They also have great customer support and care.

Great service from Fabio. Explain my issues on my wifi connectivity and he was able to informed me…read moreon different tech that might help with the issue. He explain everything in a level I was able to understand( low register) and got me hooked up the same day.

From the owner: Willamette Smart Solutions is Lane County’s trusted IT support and cybersecurity provider. We…read morespecialize in ongoing tech support for homes, students, and small businesses, offering reliable monthly plans that include remote troubleshooting, malware removal, and proactive cybersecurity protection. Our team also provides complete network setup and optimization, including Starlink internet installation, Eero and Orbi mesh Wi-Fi systems, and whole-home or office coverage solutions. In addition, we handle smart home automation and security system installations to help families and businesses stay connected and safe. Local, mobile, and customer-focused, we bring professional IT solutions directly to your home or office — delivering fast, secure, and personalized support you won’t find from big-box providers.

I have used Savvy Duck Computers for many years. Jacob is a great person and his tech skills are…read moretremendous. I highly recommend his services.

We had Jacob to our home today to help us with a number of computer problems. He helped and solved…read moreall our problems.He also installed a protective software that will save us money in the future. ThIs was something we did not ask for nor had any knowledge. He also showed us how to download photos from our camera to our computer. We also found that he can assist us with installation issues we may have with our TVs. We feel very fortunate to have found Jacob on Yelp. He is a real jewel and we would recommend him highly.

I know less than nothing about my desktop, so when it started having problems I went into denial…read more.. then I tried to get "How to fix my Mac" guidance from Claude/Ai, aka the blind leading the blind. Finally, I brought it in. I explained how I needed it to function and what was bothering me about the performance. Bert and Dre were so helpful, asked great questions, and checked in with me after the diagnosis was complete. $70 bucks was a steal to have a working desktop again. Cheers, you guys! Thanks for your help.

Wiping malware off of my computer went smoothly and quickly. The staff were sympathetic and helpful.read more

What can I say that properly conveys my level of satisfaction and gratitude for this local IT…read morebusiness? I could start with the incredible amount of professionalism I received when recently dealing with a perplexing (frustrating) situation. I had an important & relatively high end piece of hardware start to abruptly fail. No bueno, because it's essential part of my work. I had originally thought that my issue would be rectified by a quick repair and was going to be relatively cheap... but it turned out to be a headache. One component failure led to another and sooner than I thought I was at a dead end. Enter Adept Computer Services. From the second I met the owner / lead tech I knew that I had come to the right place. Let's call him "Jake". Though the shop was tucked away off Polk, I could tell the company meant business based off the amount of rigs currently being serviced in the shop. Jake's attitude was extremely professional and personable. Plus, he had a dog. He listened to my issues, formulated a repair strategy, and set a realistic expectation on the possible complications and resolutions. We did indeed have a few complications along the way (originally thought it was related to motherboard, ended up being the processor), and through it all Jake was steadfast in updating me and keeping me in loop. After the whole ordeal he even offered me a generous discount for the longer-than-expected finish date. I couldn't be happier with the outcome and the service (or price for that matter). I rarely rate anything with five stars, but "Jake" and Adept Computers truly deserve it. Absolutely outstanding technical skill and service to match. Whether you're a small business or an average consumer, I would 100% recommend Adept Computers for any of your IT needs. I say that with the utmost confidence. Do yourself a favor when you're in need and give them a call. You'll be happy with the results. 5 stars.

After Adept saved me for the fourth time*, I figured a 5-star review was the least I could do for…read morethem. We've all been there: over-worked, under-motivated, out-computered. Am I right? Last week I experienced my official, THIRD, mechanical hard drive failure. There's nothing in this world that makes my voice quiver, reduces my knees to jell-o, and causes me to break out in a cold sweat quite like the death rattle of my insufficiently backed-up hard drive. I think this fear stems from the loss of my undergraduate thesis many moons ago. As an undergraduate, a failed hard disk meant re-typing hundreds of pages in the Oregon State computer lab in the basement of Kidder. No Adept for me at that time! But now, with the comforts of a disposable income and the knowledge that data retrieval is imminently possible, I find refuge in the services of Adept Computing. In two out of three attempts, my data were safely transferred to a new hard drive for a reasonable price between $100 - $150. All three times, Adept has been available, competent, fair, and timely with their services. Unfortunately for me, on this most recent occasion, the data from an external hard drive were not able to be salvaged by Adept. This meant I had to ship my paper weight off to Tennessee for dismemberment in a "clean room," with hopes that for a higher price ($700 - $2000) the data can be recovered. Gulp. So the moral of this story is two-fold: (1) I apparently break computers more than the average Jane and need to find a place for secure and confidential home backups (anyone have any suggestions?) (2) Adept is quite facile at solving nearly all computer gaffs quickly and for a good price. They are a great "plan B" for those of us who find ourselves in situations where we are outmatched by our machines. *For interested readers concerned about what the fourth "save" was, it included a re-formatting of an old hard drive for use on a new machine.