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    Simply Service

    5.0 (1 review)
    Closed 8:00 am - 4:00 pm

    Services - Simply Service

    Plumbing inspection

    Hydro-jetting

    Simply Service Photos

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    2 years ago

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    Sal's Heating & Cooling, Plumbing & Sewer

    Sal's Heating & Cooling, Plumbing & Sewer

    (180 reviews)

    Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

    Charged me $870 plus $106 travel to tell me my AC doesn't work. I knew that before they came out,…read morethen $6000 to replace it. Would not credit the me the new parts as once they open the box they consider them used. Then of course didn't leave me the (new/used) parts they replaced. More like theft than repair. Do yourself a favor and find someone else!

    Lehman Drain & Septic - Replaced water line

    Lehman Drain & Septic

    (8 reviews)

    I Called them this morning to inspect the septic issue for the red light and alarm being on. I…read morewas greeted with a female that sounded like she just woke up. No intro "Hi, thank you for calling Lehman...." or anything that would determine that I've reached a business or anything. I continued with my initial problem, and was advised that they had someone in the area which wouldnt be long before they could arrive. Then received a text message 1 hour later, proving another 1 hour 15 minute arrival time. No call, No Show. I then made contact with female again, advising of no show no call, and she would call me back. Gave her another full hour to provide me with a status and was sent to voicemail. Voicemail stated they would return my call promptly within 15 minutes and I was instead sent a text saying the same tech from earlier was just now enroute. Then I found other various reviews online also having the same communication issues that I am experiencing. Time is of the essence, and not calling nor showing up for an appointment is further waste of time. I would certainly NEVER refer anyone to Lehman Drain, nor would I recommend anyone even bother calling them for any type of service. Over promise way under deliver.

    Called them 7 pm they said they would be out the next day between 10-12 confirmed in the morning…read morethen never showed up and never returned either of the 2 phone calls I made or returned the message I sent. VERY unprofessional.

    Simply Service - plumbing - Updated July 2026

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