Do Not Recommend ! Very disappointed with the lack of…read moretransparency and communication regarding plumbing charges issued to owners. Charges were applied without proper details, itemized invoices, or a clear explanation of the work completed and how responsibility was determined. No written estimate, quote, or contract was ever provided prior to the work or charges being issued, which is highly concerning from both a professional and accountability standpoint. Despite requests, neither the plumber nor condo management has provided sufficient documentation to justify the costs. Owners should not be expected to pay unexplained charges without proper disclosure and supporting information. Transparency, communication, and proper documentation are basic expectations in professional property management, and unfortunately that has not been the experience here. Star Rating is Zero to post need to add 1 star.

READ EVERYTHING BEFORE HIRING THIS COMPANY…read more.. Everything started with an evening visit for a quotation to move my Gas Stove to another place in my kitchen. There was a promise that I would receive the quote on the following morning. It did not happen... Apparently, their office works only in the morning, so I had to wait for the next day. First of all, they charge you an OFFICE FEE to apply for a permit, what is understandable, however YOU CAN DO IT YOURSELF for FREE, online. **Also be aware that they will include the PERMIT amount PLUS the OFFICE FEE on your invoice. They will sum everything and CHARGE you GST on the total amount and not ONLY on the OFFICE FEE** Also, the City inspection (AFTER the work was done) ​took my wife 1.5 minutes (not exaggerating) to be done and the company wanted to charge me $40.00 to move the Van PLUS time service. Bruce even tried to convince me to not do it myself because the questions would be hard and I am not a plumber. DO IT YOURSELF for FREE. Second, they don't start the job early in the morning because they have to run to the store to buy the supplies (Bruce told me). Then, it makes sense that they request you 40% ahead But Bruce left in the middle of the service to get the parts... So ,the quotation that was done before (I assumed that he knew what he would need) was for nothing? In addition, they charged me for this period while Bruce was gone and Mike was on his phone (not cutting walls or doing some job related) while he was waiting for Bruce. Mike arrived on time, but he couldn't start without Bruce, because the tools were in Bruce's Van. Bruce arrived 10 min late, but the time counting has started before the work started... BE AWARE. ​Also the time at the end while they are cleaning up their tools counts too... ****The service was well done and Bruce and Mike were super clean in everything they have done. I can't complain about the service, On the other hand, their office manager (or whoever mad the calculations) should be fired.*** That is why I am giving 2 stair and not only 1. The estimate came in an overpriced amount, what is NOT uncommon when we are dealing with trades. Sometimes what was planned needs to change, however I paid for 40% ahead, as required on the estimate, and after the job was done the amount that I was supposed to pay was SMALLER than the amount that I have sent by e-transfer BEFORE they started working, it means, the company owed me money at the end. I let it go, because the job was really well done Then, I received an email from their office telling me that I owed them a certain amount from that Office fee for the permit application. The amount was smaller than the amount that the COMPANY OWED ME... So I did not understand and I didn't want to pay, but my wife convinced me to pay. I paid, but I asked about the calculations and for my surprise they OWED ME money AGAIN and Bruce told me that my money was going to be refund the next day. The next day came and suddenly I OWED MONEY AGAIN... I know!!! Very confusing! I asked for a break down on the receipt and the calculations did not match... I had paid more money than I owed but I STILL OWED THE COMPANY MONEY. It was like... Leo "You paid me 10 and you owed me 7, so you owe us 3." Yes I know, crazy right? Anyway, be careful with their calculations when you hire them... They are good workers, but terrible in Math...

Avoid at *all* costs. Other reviewers have detailed the unethical and unscrupulous practices of…read morethis company. They charged my 90-year-old neighbor $1800 to unclog her bathroom sink. No quote upfront. Told her she needed a new sink. It took a couple of years but A.R.O. Plumbing/Need-a- Plumber was found guilty of contravening 2 sections of the Consumer Protection Act 158.1(1) and AR135/2013 and fined $4000. Read the reviews on the BBB site and find a different company. https://www.bbb.org/ca/ab/calgary/profile/plumber/aro-plumbing-heating-0017-26203/complaints

Worst company. We called because our furnace was only blowing cold air. Was told they would be out…read morebetween 2-4. Got a phone call just before 4 and said the guy was running a little late and would call when he was on his way. Waited till 7:30 and finally got a call from the booking lady saying he wasnt coming but we were first inline the next morning and he would be here between 8-10am. Waited till 9:30 and the booking lady called to say he had an emergency and he would call. Well by 11am called another company and they were here by 1pm. Furnace was fixed buy 1:30pm. Finally get a call feom the first company and the booking lady again explains he is still on an emergency that they havnt forgotten about us. I told her not to bother it was fixed and hung up. I do not recommend them. Dont waste your time or money.

The drain pipe from our kitchen sink to the main drain recently sprung a leak, and we were unable…read moreto find the source of the leak and fix it ourselves. I sent messages to a couple of plumbing outfits, but they didn't even respond. After a week of using buckets to capture the water leaking and dripping down into the basement, I gave up waiting for the first two outfits to respond and sent more messages to about 8 more plumbing outfits ... but again, most of them didn't even respond. I got 3 responses, 2 of which demanded ridiculously excessive deposits of $ 325 and $ 500 respectively. Max Plumbing and Heating was the only one who was quick to respond interactively through the Yelp messaging system, answered questions, was flexible, gave a ballpark estimate, and only demanded a reasonable deposit of $ 99. Max showed up when we asked him to, quickly found the reason for the leak, and replaced the worn-through pipe within a few hours, for a flat rate of $ 500, which was very reasonable for a 2-person crew for about 3 hours. He offered to clean out part of an attached pipe that was full of gunk but wasn't leaking for an extra $ 50, which was good and reasonable, so we agreed. Max was very knowledgeable and friendly, and even pointed out and explained some things about our kitchen drainage system that were problematic, without being asked, and didn't push or even suggest that we call him back to address those issues. Work was completed competently and efficiently. Quality of work was excellent. Value was very good. I would definitely recommend Max Plumbing and Heating!

rude on the phone, seems like he doesnt even run the business and isn't interested in talking.read more

I needed a shutoff value for the indoor water line. From the…read moremoment I walked into Riteway Plumbing, the staff treated me (a senior female), with respect. They helped me understand what was required, how long the work would take, and gave a very accurate estimate of the final costs. The plumber, Marty, is female. Her personality and work is exceptional. She explained what she changed, and showed how to work the new shutoff lever. She also gave me tips on maintenance, without once making me inept. And no butt crack (which was a major improvement over the previous plumber from a different, larger company)! I recommend Riteway 100% - especially Marty.

You can go to the big box store to buy your cheap stuff from you know where that will breakdown…read morequickly. Go ahead. Or you can go to Riteway for expert advice, top notch service and a spectacular product line with accompanying replacement materials. I am a 15 year appreciative customer. They can tell what cartridge you need before you get it out of your pocket. Genius.

I have used Hermes plumbing for a variety of plumbing needs for around 10 years. They are always…read moreprompt, courteous and efficient. My latest 2 service calls involved removing and re-installing a toilet before and after refinishing my hardwood floors. John completed the work quickly on both calls and answered my questions about other plumbing matters.

Terrible workmanship and no respect for our home. From not getting a permit, to the kitchen faucet…read moreand sink not installed correctly, and water leaking down the walls into the basement. Even after us asking him to fix the issues and get a permit, that we confirmed with the City that it was required when making changed to a gas line, we have never heard back. We called and texted to get the sink fixed and never heard back. Hermes did a terrible job doing the plumbing portion of our renovation. Would not recommend them to anyone.

Albert's plumbing and heating fixed my plumbing issues... toilet and basement shower . All leaks…read moreare fixed. Very helpful and kind.

This company so deserves a 5 star review cause they actually live up to those expectations. They…read moreare prompt, reliable, knowledgeable, and they actually make you feel like they WANT your business. Neil and his team have assisted us with 4 separate residential plumbing issues. All of them were done expertly and efficiently and economically. We refer their name whenever we have the opportunity with condidence they won't be disappointed. Cathy C

I highly recommend Wetmore for all your needs. They have dealt with 3 issues that I faced over…read morethe past couple years. First was the set up a sump pump with secondary backup and power/ internet connect. Second was a water break which they had some one out within the hour! They replaced all our plastic pipe in our home at an excellent price to great results. They have just completed putting heat/gas in my garage and ran NG to my patio for all year round use. Call them you will not regret there professionalism and expertise if you have issues or house improvements!!

Logic Plumbing, Heating & Cooling came out as promised on time. Two nice young guys, Walter and…read moreMarley did the work on repairing the toilet flange. They explained what needed to be done, and what parts were needed. They were very careful to leak check their work. And after, they did clean-up, which we thought was great, because other firms we have had, did not.

Logic Plumbing did an excellent job unblocking my kitchen drain. They arrived on time, were polite,…read moreand explained everything clearly. The work was done quickly and professionally, with no mess left behind. They were planning on charging me about 600 dollars to clear the pipe in my kitchen sink cause it got clogged. I managed to bargain them down to 422$. Keep in mind it was 422$ for less than an hour of work. Overall, punctual and reliable but very pricey even with discounts.

I woke up yesterday to 12 degrees in my house. My handyman was already coming over to do some work,…read morebut couldn't get here until afternoon. I was panicking. ESPECIALLY when my smoke detector or carbon monoxide detector started going off! Not knowing if I'd slowly die of carbon monoxide poisoning was scary-- especially on the coldest day of the year so far! Fortunately, the lady I spoke to at Acclaimed reassured me that what was going off WASN'T the carbon monoxide detector (once I gave her more details). They couldn't get anyone over here any sooner, but she did refer me to some other businesses to see if anyone else had availability any sooner. For the peace of mind she gave me in the middle of chaos (with the detector blaring in the background), I will give them a fantastic rating. It was SO appreciated!

Our heat pump wasn't functioning, and because of the reviews on YELP we asked them to send out a…read moreservice technician. The communication beforehand was excellent. The technician arrived on time, was courteous, professional and seemed to be competent. After about 30-45 minutes he told us that we needed to replace the heat pump and that it could not be repaired. We paid the service fee of about $200 and asked that they send out someone who could give us a estimate to replace the heat pump. 2 days later another technician came out, and gave us an estimate. Again, he was on time, courteous, professional and friendly. I mentioned the need to replace the heat pump to a friend who lives in our building. He mentioned another company and so we called them to get an estimate on replace the heat pump. They came out, and looked at it, asked some questions, did some maintenance and the heat pump is working! No replacement needed! Getting this 2nd opinion saved us literally thousands of $. We are so grateful for the other company and will probably not call Acclaimed! again for a repair - since either their technicians are not competent, or they tried to sell us something we didn't need. After I posted this review, the owner of the company apologized for the misdiagnosis and offered to refund the initial service fee. He was very polite, listening and we had a good conversation. He handled this with grace and so much better than other owners. I'll raise my rating to a 2 from a 1 because of this call. It was appreciated.