The drain pipe from our kitchen sink to the main drain recently sprung a leak, and we were unable…read moreto find the source of the leak and fix it ourselves. I sent messages to a couple of plumbing outfits, but they didn't even respond. After a week of using buckets to capture the water leaking and dripping down into the basement, I gave up waiting for the first two outfits to respond and sent more messages to about 8 more plumbing outfits ... but again, most of them didn't even respond. I got 3 responses, 2 of which demanded ridiculously excessive deposits of $ 325 and $ 500 respectively. Max Plumbing and Heating was the only one who was quick to respond interactively through the Yelp messaging system, answered questions, was flexible, gave a ballpark estimate, and only demanded a reasonable deposit of $ 99. Max showed up when we asked him to, quickly found the reason for the leak, and replaced the worn-through pipe within a few hours, for a flat rate of $ 500, which was very reasonable for a 2-person crew for about 3 hours. He offered to clean out part of an attached pipe that was full of gunk but wasn't leaking for an extra $ 50, which was good and reasonable, so we agreed. Max was very knowledgeable and friendly, and even pointed out and explained some things about our kitchen drainage system that were problematic, without being asked, and didn't push or even suggest that we call him back to address those issues. Work was completed competently and efficiently. Quality of work was excellent. Value was very good. I would definitely recommend Max Plumbing and Heating!

rude on the phone, seems like he doesnt even run the business and isn't interested in talking.read more

I needed a shutoff value for the indoor water line. From the…read moremoment I walked into Riteway Plumbing, the staff treated me (a senior female), with respect. They helped me understand what was required, how long the work would take, and gave a very accurate estimate of the final costs. The plumber, Marty, is female. Her personality and work is exceptional. She explained what she changed, and showed how to work the new shutoff lever. She also gave me tips on maintenance, without once making me inept. And no butt crack (which was a major improvement over the previous plumber from a different, larger company)! I recommend Riteway 100% - especially Marty.

You can go to the big box store to buy your cheap stuff from you know where that will breakdown…read morequickly. Go ahead. Or you can go to Riteway for expert advice, top notch service and a spectacular product line with accompanying replacement materials. I am a 15 year appreciative customer. They can tell what cartridge you need before you get it out of your pocket. Genius.

Had a rush job at my condo as the buyer wasn't informed of building code and wanted a plumber sign…read moreoff. It's an hour one way or another, so had her replace toilet shutoffs with quarter turn ball valves and a slow filling valve. She'd had the worst day imaginable and was still a delight to chat with. Repairs done quickly, with quality parts and minimal mess & cleanup. Buyer was satisfied with the certification as to meeting code.. Rates are great and I'd be happy to hire again should the need arise.

We had a good experience with this business when we renovated a master bedroom shower. She did all…read morethe preliminary work and then finished it up when all the tiling was done. We called with a few questions and she communicated well. Carissa made another trip to our home in her busy schedule to make sure our hot water was working. Shows up on time, works methodically and can trouble shoot when needed. Prices are reasonable. We wouldn't hesitate to hire her again.

Winston has provided his professional services to us on more than a few occasions. Each visit he…read morewas polite, courteous and very friendly. I highly recommend Winston for any plumbing requirements. Mark

Called in for a new faucet, once that was completed he offered to do a free full walkthrough of my…read morehouse and we noticed my humidifier was leaking. He replaced the hose for free, and gave me a super cheap charge for the faucet replacement. Highly, highly recommend!!!

I've had Nano's come out for a few different projects. First was installing a dishwasher, main…read morebathroom taps, backflow stopper, and change the condensation pump on my furnace. The second call was to look at my furnace as it was over heating and just kept turning on and off with our staying off for very long. The 3rd project was to install a stand up shower. Every visit visit from Junior was quick, informative, pleasant, and well priced. I would highly recommend Nano's!! Junior is very responsive via text and always willing to help and give advice. He is very through and follows up to ensure all is well. :) 100/10 in my opinion! Great service.

Junior and Nader came as schedule and on time to install a garage heater in my double attached…read moregarage. Took them nearly 3 hours to do the gas line and hot dawg heater with thermostat just this morning. So far very good no complains. I asked about the noise or sound the new heater made 'is that normal?' but he said that it was like my furnace and as soon as it is warm enough reach the warm temperature it'll automatically turn off. It heats up fast too like 5 mins when I know I will be going to stay or work in garage.

Do Not Recommend ! Very disappointed with the lack of…read moretransparency and communication regarding plumbing charges issued to owners. Charges were applied without proper details, itemized invoices, or a clear explanation of the work completed and how responsibility was determined. No written estimate, quote, or contract was ever provided prior to the work or charges being issued, which is highly concerning from both a professional and accountability standpoint. Despite requests, neither the plumber nor condo management has provided sufficient documentation to justify the costs. Owners should not be expected to pay unexplained charges without proper disclosure and supporting information. Transparency, communication, and proper documentation are basic expectations in professional property management, and unfortunately that has not been the experience here. Star Rating is Zero to post need to add 1 star.

READ EVERYTHING BEFORE HIRING THIS COMPANY…read more.. Everything started with an evening visit for a quotation to move my Gas Stove to another place in my kitchen. There was a promise that I would receive the quote on the following morning. It did not happen... Apparently, their office works only in the morning, so I had to wait for the next day. First of all, they charge you an OFFICE FEE to apply for a permit, what is understandable, however YOU CAN DO IT YOURSELF for FREE, online. **Also be aware that they will include the PERMIT amount PLUS the OFFICE FEE on your invoice. They will sum everything and CHARGE you GST on the total amount and not ONLY on the OFFICE FEE** Also, the City inspection (AFTER the work was done) ​took my wife 1.5 minutes (not exaggerating) to be done and the company wanted to charge me $40.00 to move the Van PLUS time service. Bruce even tried to convince me to not do it myself because the questions would be hard and I am not a plumber. DO IT YOURSELF for FREE. Second, they don't start the job early in the morning because they have to run to the store to buy the supplies (Bruce told me). Then, it makes sense that they request you 40% ahead But Bruce left in the middle of the service to get the parts... So ,the quotation that was done before (I assumed that he knew what he would need) was for nothing? In addition, they charged me for this period while Bruce was gone and Mike was on his phone (not cutting walls or doing some job related) while he was waiting for Bruce. Mike arrived on time, but he couldn't start without Bruce, because the tools were in Bruce's Van. Bruce arrived 10 min late, but the time counting has started before the work started... BE AWARE. ​Also the time at the end while they are cleaning up their tools counts too... ****The service was well done and Bruce and Mike were super clean in everything they have done. I can't complain about the service, On the other hand, their office manager (or whoever mad the calculations) should be fired.*** That is why I am giving 2 stair and not only 1. The estimate came in an overpriced amount, what is NOT uncommon when we are dealing with trades. Sometimes what was planned needs to change, however I paid for 40% ahead, as required on the estimate, and after the job was done the amount that I was supposed to pay was SMALLER than the amount that I have sent by e-transfer BEFORE they started working, it means, the company owed me money at the end. I let it go, because the job was really well done Then, I received an email from their office telling me that I owed them a certain amount from that Office fee for the permit application. The amount was smaller than the amount that the COMPANY OWED ME... So I did not understand and I didn't want to pay, but my wife convinced me to pay. I paid, but I asked about the calculations and for my surprise they OWED ME money AGAIN and Bruce told me that my money was going to be refund the next day. The next day came and suddenly I OWED MONEY AGAIN... I know!!! Very confusing! I asked for a break down on the receipt and the calculations did not match... I had paid more money than I owed but I STILL OWED THE COMPANY MONEY. It was like... Leo "You paid me 10 and you owed me 7, so you owe us 3." Yes I know, crazy right? Anyway, be careful with their calculations when you hire them... They are good workers, but terrible in Math...