I had the pleasure of calling in to RRG Mazda in Stockport earlier, as my car was due it's yearly…read moreservice and this is now my local Mazda dealer. I didn't have overly high expectations really, as my previous experience with manufacturer dealerships hasn't been overly brilliant - though, admittedly, that was with a different manufacturer (Ford) and a different area. In all honesty, though, RRG were great. They were able to not only book my car in at relatively short notice, as I only called up a couple of days ago, but being able to book it for a Saturday was brilliant. The icing on top came in the fact that they were willing to price match a quote from another dealership for the same work, and offer me a deal on future work to boot. The staff were friendly, and more than happy to answer my daft questions about servicing plans and how they compared to paying outright at the time. There's complimentary drinks available - I opted for a bottle of water - and some little snack things on the tables, like biscuits and sweets. In terms of the actual service, for the car that is, that's a pretty standard routine dictated by the manufacturer but the paperwork I received back was clear and detailed with everything which had been checked and to what standard. The staff also weren't pushy. They tried to upsell me some stuff, as you'd expect any dealer to do when they've got you, but it was very much along the line of "Here's the information, take it home and have a read and if you're interested, let us know". Overall, I'm very happy with the service I received from RRG and would happily recommend them to other Mazda owners. The site also houses a Suzuki dealer, and for those of you with more money a Lexus showroom too.

Brilliant treatment ! Great choice of vehicles. Really friendly staff. Highly recommended .read more

Very helpful and friendly stuff made what's usually a drab or stressfully process a very positive…read moreexperience. Got everything sorted quick, I got my car and they even thrown in a free same day delivery. Highly recommend. Oh, and ask for Amanda if available - she's great.

***PLEASE READ**** If you are considering buying a vehicle from this shocking garage…read more * Jeep sold with known faulty Turbo. * Sold with 12 month MOT but was actually 5 months. * Garage sold cherished plate without permission. * No warranty activated due to them being incompetent with filling in DVLA forms. * Blatantly dismissive, rude and ignorant. * Courtesy car provided was fit for scrap yard only. * Told car was repaired, yet an independent garage said the engine cover had not been removed. * Hours spent trying to contact Garage only to be fobbed off. * High Court Enforcement Officers recovered full costs through Court. We purchased a Jeep from VIP cars, impressed by the website and initial contact with the company and we fell in love with the car. Richard seemed genuine enough. The engine light was on as we drove away, he plugged it into a computer and he assured us it was just the valves. We took it back to be fixed but the next day the light came back on. We got a second opinion from a local garage who said our turbo was on its last legs in OverBoost mode, rather annoyed that we had been sold a car with a known fault by a seemingly reputable garage, we contacted Richard again, he said it would be a couple of weeks till he would be able to look at the car, but I explained we couldn't risk driving it around as it was literally on the verge of blowing. He said to call the AA if we broke down. Without a choice, we drove the Jeep 70 miles back to Richard, we live in North Yorkshire. We were given a Y reg Ford focus with ripped seats, no radio, no blower (in the height of summer) broken windows and only 1 door that would open with a key. We have 2 toddlers and I was 7 months pregnant. A month later after chasing him weekly, Richard said he had reconditioned the turbo "out of his own pocket", but sure enough the next day the light came on again. After a second opinion again, the garage informed us that the engine cover had not been removed and the turbo was in the exact same OverBoost condition. I threatened to take it back and recover my money under the Sales of Goods Act which Richard refused to do and said it doesn't apply to motor vehicles. I wanted him to pay for the new turbo fitting, he refused but after numerous calls he said he wouldn't pay for the labour and would only pay for a second hand Turbo. The total bill was £1100. They incorrectly completed the forms for the DVLA and sat on them for 4 months! In which time he sold my car with my personalised plate on, which I have now lost! When the forms eventually came through we found out that our MOT ran out in July 2014, not in March 2015 as advertised when we purchased the vehicle. Fuming, my husband called Richard who's response was "you sort it, that car has already cost me enough money!" The MOT bill was £680 so we decided to contact the small claims court. Last week we received £1,226 in compensation from the small claims court (not without a visit from the bailiffs) and Richard received a CCJ. We no longer have the Jeep after the Cam Shaft failed just 2 months after the turbo! We decided we wouldn't spend another penny on it and opted for a shiney new Kia Sportage :)

If you let them sell your car on commision basis make sure finances are tightly controlled . It…read moretook 6 weeks & 3 bounced chques before I got my cash !

Service from Ian was excellent and at a good price. Will go back and recommend using. Thanks Ianread more

Bought my Rav 4 from here. Great staff - extremely helpful and not too pushy (makes a change from…read moremost car sales places!) If you are after a new or used Toyota, they have loads in stock - good quality cars at good prices. When I bought my car, I swapped my private reg over and they were more than helpful in getting this sorted for me. Couldn't recommend more highly

was in touch straight away and eager to help with every step through application…read more looking forward to seeing how things go through the application process and hope to get a new car on the road soon

First car was faulty and concept car exchanged this no problem. Second car was reported Aa faulty…read moreto them after 5 days of having car as well as a bald tire I had to replace. They are now refusing to do anything or have car returned. Reported to motor ombudsman and finance company. Avoid

Des on the service reception is lovely!…read more Very good customer service- I brought the car in with a few queries on breaks and also thought my windscreen wipers needed replacing. He didn't want to do anything with the breaks as they don't need it for another 4 months and he also said my window wipers looked quite new, was I sure? ...I bought them cheap last year and they're pretty poop do I've got brand new ones now so I can see again, I'm sure the roads of Manchester will be happy! Also do free fitting with parts and gave my car a clean inside and out because "it's a little muddy" haha (my office is a building site atm!!!)

Auto Interior Medic came out to help me with a whole bunch of issues with my Mazda Mx-5 interior…read more They fixed scratches on the plastic glove box, got rid of a mark on the dashboard where a sat nav had been stuck on, the got rid of all the stains in the leather and somehow repaired the cracks so it all looked so much better. The service wasn't cheap but it was well worth it, I enjoy the difference every day.