This Asian family-owned Alterations and Dry Cleaning business is one of Roanoke's best kept secret…read more I discovered it a while ago, and it was not by chance. Needing to have some alterations done to a new suit I had just bought to attend a special event, I visited several alterations and dry cleaning businesses that I knew about because of their central location and expensive advertising to get their name out there. All of them charged exuberant amount of money to have what I needed done, as well as having to outsource the job, and taking much too long to have it done. Then, all of a sudden, I remembered a little place I once saw as I was driving by the Colonial Office Center. It was located in one of three small businesses at the end of the parking lot to this Office Center. And I thought to myself: "Sometimes amazing things come in small packages." So I decided to travel on the road less traveled, in this case beyond the parking lot, and to this small building that housed the Sun's Alterations & Dry Cleaning business. This is where I met a very kind and hospitable lady who's main concern was solving my problem of getting my new suit tailored and ironed on time to attend my special event. Since all their alterations are done on the premises by a professional tailor with 26 years of experience, she told me it could be done and quoted me a very reasonable price. Who would ever have imagined that in this humble, little store, hidden behind a large Office building, I found the solution to my problem provided by a wonderful and warm Korean family-owned business. Since then I have always gone there for all my alterations and dry cleaning needs, and recommend the place to family and friends. Today, when I visited the place to take some photographs to accompany this review, I had the privilege to also meet the husband of the family and their older son, and to personally thank them for the great contribution that they are making to the community of the Star City of Roanoke, Virginia. I highly recommend this small business for all your alterations and dry cleaning needs, and urge you to support this wonderful family by giving them your business and friendship.

Wonderful experience getting the dress for my sons wedding altered and hemmed. Kim was very kind…read moreand attentive as we discussed what I wanted done. Her work was excellent, the dress had multiple layers and the bodice was "constructed". I thought the price was very reasonable for the amount of work. After the wedding I took the dress back to be cleaned and again excellent job.

Beware!!!!! She is never there and if she says she will be there she won't be' Also she has a very…read moresmart sarcastic mouth on her. Go anywhere but here! She does ok seamstress work but who cares you can never drop off or pick up your items because she is never there. Then she will call you hours later saying she is there and you can come by. DO NOT GO HERE!

Cindy's alteration was recommended to me by a family member who had used her service years ago... I…read morecalled Cindy and she messages me back telling me that she's closed and will not open until 12 o'clock around 12:30 I show up and the place is closed. I messaged her for further information and she tells me to come back tomorrow... She is not reliable and has poor customer service! I do not recommend using her service. She knew i was showing up Today 4-7-25!!!

Absolutely fantastic tailoring! Custom work is amazing! All work done on time and in the most…read moreprofessional way. Tailoring is truly an art, and Berkovic has perfected it!!! Their work really is amazing!

Best tailor I have found in the Valley. Originally recommended to me by a local, small high end…read moremen's store who has their alterations done there. I have always gotten excellent results, and if you have jeans to be shortened their hems look like originals. Sometimes the turnaround is longer than I'd prefer, but they have been accommodating when I needed. I highly recommend them.

Service was great. Staff was friendly. Got my dress hemmed for formals and they got it done within…read morethe week. Very nice people to talk to and work with. They charge $35/hr of labor a bit pricey compared to tailors in my hometown. Would've liked it if they called to tell me my dress was ready instead of me having to call and check. Would use again!

The owner (or the guy running the shop) is very nice and personable and it seems like he aims to…read moreplease, but the last time i went to get my pants hemmed will be the last time i go. not only are they more expensive than local competitors, but when i went to pick up the pants on the agreed-upon date, the other older gentleman also there helping could not find them for anything. finally the guy running the shop came to help and said that they were placed in the wrong spot. so all he'd done thus far was taken out the seams and they were absolutely not ready. i asked for them back and will be taking them to my regular tailor. i'm sure there are more terrible places than this place, but the quality has been pretty hit or miss and i'd rather just not deal with it. if i make time in my schedule to give my business to a place, i want to know that i'm going to get what i'm expecting and paying for.

They have done a wonderful job for us consistently! We get both dry cleaning and alterations done…read morehere and have been nothing but happy with everything we've had done. Service is prompt and very reasonably priced! Highly recommend them!

I have lived in Franklin County for 3 years and have used the Westlake location numerous times with…read moresatisfying results. Today I tried to use the Rocky Mount location and was terribly disappointed. There is very little parking so I had to park about a block away at the Farmer's Market. When I parked the neon open sign was lit. As I was walking up to the front door, the clerk inside locked the door and turned off the sign. According to Verizon Wireless, the time was 5:58 - two minutes prior to closing. Yet, when I knocked on the door to get the attention of the clerk, he looked up at me and then signaled he would not open the door. So much for customer service! I will look for a new dry cleaner!

The owner helped me get a formal fixed for my daughter. Her work was excellent and she was very…read morereasonably priced.

Fixed a poor alteration job on a bridesmaid's dress - perfectly!…read more She also made a size 12 lined, silk dress into a perfect 6 for me!

My mom brought my dress that I purchased on Amazon, to get altered. It was ready a few days later…read more The alterations so perfect and she steamed it as well. I will bring any alterations I need in the future here. My mother said she was very friendly and absolutely had great customer service. I encourage all people to bring their alterations here.

I have used them on many occasions and have always been VERY satisfied. They are also…read moreaccommodating when you need something in a hurry as well. Trin, Thank you for always providing me with the best alterations at such reasonable prices!!!!!

I took two pairs of expensive men's Italian jeans here to be hemmed. I specifically asked that an…read moreoff-white thread be used to match the existing thread on the rest of the jeans. It does make a difference to use matching thread in order to hide that they have been hemmed as best as you can. She told me she would do her best. When I picked them up she had used black thread. Apparently she forgot or didn't care about thread color. The hem itself and length was OK. However, one would think as much as she alters pants she would already know this, especially when I asked for matching off-white thread. Anyhow, I won't be back.

This is the best place for alterations and dry cleaning! In addition to all of our dry cleaning,…read moreI've had several pairs pants hemmed and a couple suits taken in, all have been perfect! Young is the nicest lady and always remembers myself, my wife and in laws. We will always go back to her and we recommend everyone else go to her as well!