I live in a senior living facility next door to a couple who use SKR Home and Healthcare Solutions…read more Both people are very disabled at this point and I often see the caregiver, who is with them for hours in a given day, working with them because of our close proximity. Terry is consistently aware of everything that's going on and skillfully and compassionately takes care of both people. I am so amazed by what I witness that I wanted to write a review for this agency.

--- Special thanks…read moreto SKR Home Health Care for making so many great memories! As we approached our daughter's wedding week in Philadelphia, we realized we had overlooked how to care for our 92 year old dad over the wedding weekend. At the time we were not a client and after contacting SKR Home Healthcare, we were reassured immediately that dad would be safe and cared for.Susan took control and, within less than 24 hours, provided an immediate solution with an aide that fit dad's personality for the entire weekend. Not only was our father in "loving hands," but he was dressed impeccably and attended both the wedding ceremony and the entire reception at The Ballroom at Ben with his SKR aide also dressed in a beautiful navy suit close by his side. Many thanks for your services and making everlasting memories with our dad.

Excellent care for our mother who is in a wheelchair and needs a fair bit of help. They do…read moreeverything she needs without extra charges for everything. They do those jobs well. They keep us thoroughly informed. The staff are conscientious and do a great job.

My mother lived in the memory care unit from September to November, 2022. The Hearth management was…read moreextremely professional and skilled. The care team was outstanding. They treated the residents with gentleness and respect. The care team are well-trained and committed to doing their jobs. At other places, the care team are on their cell phones and ignore the residents. My mother moved to The Hearth from Sunrise at Haverford and The Hearth provided much more attentive care, more engaging activities, and much higher-quality food. It is clean and in good repair. Overall, they cared for my mom very well even though she passed away just a few months after moving in. I'm glad I moved her even for the brief time. She received excellent care at the Hearth.

I am a woman of a certain age , and unfortunately find myself looking for a job. In my job, search…read moreI was interviewed by wesley in upper moreland for the dining manager. Being the professional that I am I did my due diligence in finding out all I could about the company to prepare for my interview. I conducted my first interview and was asked to come back and meet with the residents and some of the other managers. I completed this interview process as well. Not getting to the job is not why I am writing this. I am writing this because wesley @ Upper Moreland feels that they do not have to show any respect to those that have interviewed. After more than a week after the final interview with their residents and management staff , I received no kind of follow up email. I also reached out to the h.R department with a very nice voicemail , which was ignored. I also reached out to them via email, ignored as well. Wesley has yet to contact me with a simple paragraph just letting me know that they selected another candidate. That would be showing respect to the people that they have interview. It's so disheartening when you go through the whole interview process and the company thinks so little of the people that they interviewed that they cannot continue to communicate with them with a simple rejection email. After you run up and down the highway to satisfy their interview process and to see that the company that you wanted to work for is so unprofessional with the way that they handle their employment process. They say they equal opportunity employer, at this point , i'm going to go there , they're not. How can you be an equal opportunity employer when you can't even show respect for a person that is in need of a job. So I doubt if they respect people of a different demographic. I know that this has become a practice of jobs to ghost you instead of contacting you. Such unprofessionalism , from wesley to indulge in such a practice. I should've known as I visited the property twice in real that all of their upper staff is white there was no place for a black professional at wesley. Shame on wesley. Wesley upper moreland..... Has no respect for the people that they interview if they have not selected you for the position.

Before his death , my ex-husband lived at this charming assisted living facility. While it appeared…read morethat the care was good and he was happy it was not until his death that I realize what a wonderful place it had been for him. My sons and I were showered with kindness by the staff and told how much he was appreciated. We were approached by fellow residences, who also said how much they valued, our loved one. The staff also guided us through the process of cleaning out the apartment which was much appreciated in our grief.

This place is horrible I would never have my loved one stay in this facility for long or short-term…read morecare. Staff very unprofessional. There were dead mouse found in the patient's rooms the food was horrible and the staff do not keep their word as far as as looking out for your loved ones.

I am reviewing the Bala Nursing home based on ONE mid-day visit where I presented an aromatherapy…read moreworkshop. Prior to coming to Bala, I phoned to get directions. If you call during the day you will usually get the same, female, receptionist who, in my case, was very helpful and told me exactly which bus to take. (The bus stops RIGHT outside their door and took about 45 minutes - during reverse rush hour- from 15 & JFK in Center City). I gave my presentation in the main activity room on the ground level. It was well received by the residents, aides & activities director (who was so busy she popped in for literally 30 seconds) Residents seems clean & well cared for. As nursing facilities go, I have seen far worse. This one seems pretty good.

In the course of about a year, I saw 4 different PTs at this site, all excellent. Each one…read morethoughtfully and knowledgeably evaluated my issues with my spine, asked appropriate questions and listened to my answers and devised stretches and exercises to help me prepare for and decide on medical interventions (eventually surgery), and guide my rehab after surgery.

I have had the finest care and most wonderful service at Good Shepherd Radnor. Molly and all the…read moretherapists are top notch. The support staff in the gym and front desk are pleasant, helpful and always professional.

I am a card-carrying member of "The Panini Generation". We're like the "Sandwich Generation" only…read morewith a lot more heat and crushing pressure. As my mother's dementia progressed, it became clear that her needs were overwhelming what my father could provide and we'd need to find a different solution. One of the things we liked about Symphony Square was that they would allow my parents to live together in an assisted living apartment and have my mom "day trip" to the dementia unit. That never really worked out for a lot of reasons, some of which were in the difficulty my father had in separating from my mom, and some of which had to do with the facility's actual ability to keep my mom in the unit. She demanded to leave, and if she could not be persuaded, they had to let her leave. Licensing like this, we have learned, is more important than it's presented. This is a "personal care home with special services" and as such, if any resident wants to leave they can. No matter what their mental state. The best the staff can do is distract and persuade. So, when my mother decided to walk out and go "home" (where she grew up) on a cold Sunday night, even though they accepted responsibility for her while my Dad went out, in the end she walked out of the place undetected. Five hours later the Philadelphia police found her unharmed in a very bad section of SW Philly. Residents can also not have things like a 'geri chair' (big rolling easy chair) or rails on their bed to keep them from falling out because their licensing does not permit 'restraint'. As a result, my mother went to the ER five separate times from October - November because she fell out of her bed. Rolling easy chairs (but not wheelchairs) and bed rails are considered restraints. Ok. Here's what I'd say. Everyone who worked at Symphony Square was very nice and accommodating. The place is high-end hotel beautiful. The assisted living area was fine, with activities and decent restaurant style dining. They are very passive, in that nobody will take the initiative and actually pro-actively do something, you have to ask for them to do anything. ASSISTED LIVING is FINE. We DO NOT RECOMMEND the "MEMORY CARE/DEMENTIA" unit. Structurally, the design is very poor. Hallways lead to exit doors. Exit doors have windows either out to the garden or to the main activity area. Dementia patients are naturally drawn to activity, and they want to go where things are going on. That they can't is very upsetting to them. A good design has exit doors along the side of the hallway, and the hallway ending without an exit. Circular units are great, because the resident can safely wander but not find a way out. The carpet pattern is busy (should be a single shade, lighter, with dark boarders at the bottom of the wall) which makes it challenging for them to walk. Alzheimers and Dementia patients have visual issues and need different cues to navigate. Also they generally can't "watch" TV and prefer sound and music. The unit is small with 12 beds and up to 4 'day trippers'. They post activities each day but whether they actually happened seemed to be up to the staff if they wanted to or not. Many times the patients were parked in front of the TV and the staff went to text on their phones and talk to each other. There seems to be little training and oversight of the staff on a day to day basis, and there is getting to be some significant turnover. The staff mean well, but they clearly aren't given any kind of direction or incentive to do things with these residents, and so they don't. The breaking point for us was finding our mother completely naked in her room, no clothes anywhere nearby, incoherent and cold. Nobody could tell us how she got that way, and management just kept insisting their staff would never do that. Except they did. Please look elsewhere for Dementia or Alzheimer's Care. Understand that design matters a great deal for these vulnerable residents and good oversight of staff even more. This place is not what you need. For Assisted Living, it's great.

Symphony Sq has friendly, knowledgeable and caring staff. Amazing food in a beautiful dinning room,…read morefantastic activities programs, skilled home care, therapy, and hospice. There are several physicians who have privileges there and if you need to go to a specialist, they provide transportation. The building is very secure, parking garage is private and their several receptionists are responsive. The memory care unit has a wonderful caring staff, very attentive to the residents needs. I have the privilege of visiting Symphony Sq a couple times a week for over several years. It is my pleasure to continue for several more.

- HIPAA VIOLATORS!, TRUST!…read more Staff leaves Patients sitting in urine, feces for hours & hours. Food is barely edible/legal. CNA's are from subpar Agencies w/ nasty attitudes. These "nurses" were aggressive and confrontational, Nurse "K", (she refused to tell her name) lied to my Insurance company and set me up to be discharged from pure envy, jealousy and hate. She is aggressive, obese & bitter. I'm medical fragile (back surgery 1/15/25) & she was retaliating because I had to call 911 for EMT's because "Nurse K" refused to respond to my Bell in minute 18 of heart infarction. Had 2 go 2 Lankenau Emergency Room on Xmas!. She was ignoring me on purpose, They ignore all shouts, screams or request for Nurses to come right away...They just smacked their lips, kissed their teeth or shrug!. MEAN! Ratio 1 to 15 for CNA's?!!! with 1 Lazy inept, Supervising Nurse. PLEASE find another place, Your family is NOT SAFE AT SAUNDERS. Praise God I made it out alive. CHECK OUT THE REVIEWS ON GOOGLE, oh my God! My roomate was afraid to ask for help and she is 90 yrs old w/out family. It was so sad, Watched her sit in waste for over 2 hours!.. I said I would help if I could and the CNA started swinging her hands like she wanted to swing on me. A full on confrontation at a Nursing Home?.. I washed roommates hair as no one had in 2 MONTHS!!:( Nurses /CNA's were 100% ignorant with no manners or respect. There are more victims, We need to get this place inspected on every level and closed down of need be!. It was a nightmare! They need a looong talk with the Federal Goverment.

This facility was very unprofessional. Managment namely refused to pay me for a shift I worked…read moreafter traveling over an hour on public transportation. I booked a shift and it was cancelled with no notice.

I don't know where to even start with this facility. Reading online reviews and seeing so many five…read morestar ratings leads me to believe that they are incentivizing positive reviews. Social workers will tell you that the place has a five star rating. Online you'll see beautiful pictures of the golf course and the newly renovated parts of the building. However, reality sets in once you go to visit your loved one. I will say that the current Administrator is very kind and welcoming. That is the only positive thing I have to offer during my loved one's stay at Kearsley. On the first day that I visited, I witnessed two male staff members arguing in the lobby which seemed like it would escalate into a physical fight had one of them not left. Not a good first impression. I make my presence known and advocate for my loved one due to the rude staff, and the very long waits for care after ringing the call bell. My loved one had major surgery and was left lying in pain during the night with no explanation. She was also ignored by an overnight nurse who would only speak to and provide care for their White roommate. The food is absolutely terrible. My loved one has barely eaten during the time that they've been there because the food is cold and tasteless. The alternatives that they offer are even worse. Overall, it's not a sterile environment. The hallway smells of urine. Staff don't clean daily. They only come around to clean the rooms and change the bed sheets every 3-4 days. The sheets are so thin that I had to bring blankets for my loved one because they were literally shivering. Staff was asked to provide extra blankets but the one they gave smelled of feces. My loved one asked staff at the desk for a pen and was told that she would have to wait until the next day to get one - for a PEN?? Speaking of the front desk, they are always on their phones and not paying attention to what's going on around them. I once approached them to ask a question and they were all so engrossed in their phones that none of them heard me. That isn't even the worst of it. My loved one was sent to a medical appointment alone due to understaffing. No one from Kearsley called our family to let us know so that we could accompany them. How do they determine who can go on appointments alone and who cannot? I would have posted this review sooner but I purposely waited until my loved one was out of there out of concern that staff might retaliate. Overall, there are a few good employees but most of them lack the compassion that is needed for this kind of work. I would not recommend that anyone sends their loved ones here.

Kearsley has a caring staff and a comprehensive approach to the overall health of the patients…read moreespecially when it comes to rehabilitation. Kearsley even has dialysis. In addition, it has a beautiful campus and plenty of of free parking. The staff is caring and knowledgeable. Kearsley is a one sop shop for skilled nursing and rehab.

Best home care service in the tri state !!! If you want good care for your love one. This is the…read morecompany you want to contact

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