This is an excellent learning center with caring, dedicated teachers. Each teacher does out of the…read moreway to be sure the child receives the best possible learning experience. Highly recommend.

My son has enrolled here for almost two years up to now, who has learnd a lot from here. He…read morestarted from the condition of little to write/ don't know what to write to current stage of not afraid of writing / know what to write. I am so excited to see the changes. If they offer adult version, I am interested in taking it too. :-) I have been very happy working with the teachers and the director here at Spidersmart too! They are super nice, and fabulous to work with! My son is Kevin, who has been very happy here. So am I. Enjoy it a lot! Even though I want to post multiple reviews about the different experience of my son here, Yelp only allow one review per customer per business, and the new one will replace the old one. Sorry for the long review.

My daughter is 7 and has been receiving tutoring through Total Tutoring for several years. I…read morestarted my daughter young because I feel that her education is very important. At first the sessions were great! The tutors were effective and my daughter made a lot of progress in a short period of time. Honestly, I was very happy with the results of the tutoring sessions, and as a result, decided to have my daughter receive Spanish tutoring. I contacted Total Tutoring and organized for a spanish tutor to come to my house for weekly lessons. These sessions were scheduled for 30 minutes at the request of the tutor due to my daughters young age. The lessons began in September of last year, and as of today, she does not understand the phrase "Hola, como estas?". Needless to say her progress has been minimal. During the time my daughter has been receiving lessons from her tutor, Nannette Simmons, I noticed that she was consistently showing up late and leaving early which is discouraging considering the cost of each lesson. I contacted the agency to express my concerns and asked for a different tutor. I was told by Total Tutoring that they would try to find someone new to replace Nannette. Yesterday (December 2nd), the tutor again showed up late, so I decided to set a 30 minute timer. No surprise, the tutor was leaving early. I informed Nannette that should would no longer be tutoring my daughter and told her it was because she was consistently showing up late and leaving early. After each tutoring session we receive an email with a session summary; this is meant to highlight progress and address areas of weakness for my daughter to work on. I received the session report for the final summary and it was blank. I contacted Total Tutoring, cc'ing Nannette, expressing my opinion that this was unprofessional. I received an update session summary which was even more unprofessional!!! Nannette's updated session summary placed the blame entirely on my daughter!!! She took no responsibility for her actions. I responded to Total Tutoring again, extremely upset with the unprofessionalism shown by Nannette. Total Tutoring's reply was that they should have edited her comments before sending them to me. They took no responsibility for Nannette and did not acknowledge her unprofessionalism even knowing my frustration. They did not apologize for her comments, only stating I should not have seen them. Total Tutoring would get a higher review because they do have some good tutors, but customer service is key to me. I need professionalism and I need a good example for my daughter. I am active duty military and I have zero tolerance for adults who place blame everywhere but on themselves while taking no time for self-reflection. The images attached are images of the communications and session recaps as proof of this companies inability to remain professional.

Super tutoring service! We are so thankful to Kaitlin for matching us with David who is an…read moreexcellent tutor for my son. His professionalism, skills and knowledge in education, and warmth has been perfect for my son to make great progress academically. Highly recommend this tutoring service!!

George is an excellent SAT math tutor. Even though my son was already high-performing, George…read moreworked with my son through the summer not only to significantly improve my son's score, but help fill in the holes/gaps from COVID. Although my son just missed getting an 800, he has a solid enough base and floor that I know will carry him to future success in STEM.

George was able to squeeze my son in for math tutoring for a week. That's all we had time to do as…read morethe SAT date was fast approaching but within that short time, my son was able to score 620 in Math from 470, a 150 point jump! My son worked really hard and we are so thankful for George's tutoring. George has excellent communication throughout the process and followed up about his scores. He cares about his students and we highly recommend him! Thank you, George!

This company was irresponsible in starting a job in a timely manner, but took no responsibility for…read morethe actions. In addition, when confronted with issues, they stated it is not their concern, even though they were at fault for causing an employee lose their personal vehicle but home as well.

Karima was absolutely wonderful. She tutored my daughter for her SSATs. My daughter not only…read morelearned a ton, gained confidence in her test-taking abilities, and improved her score significantly. She also looked forward to every session with Karima--not something I expected! Can't recommend Karima highly enough.