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    Singapore Airlines

    3.3 (4 reviews)

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    2 years ago

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    British Airways - Club World

    British Airways

    2.2(309 reviews)
    9.1 miHeathrow

    Flew in Club Suites the other day and it was a decent experience. Booked direct and was able to…read morecheck-in online with a boarding pass, pending document verification at the airport. Terminal 5 at Heathrow is for British Airways with a separate check-in for Club. To my surprise, the queue for full service check-in was quite long. There was a dedicated bag drop line along with a document verification line. The priority screening was helpful for Club passengers although the security process was rather chaotic.... Boarding for long haul flights at B gates is a couple tram stops away. There are limited food options once at the B wing. The 777-300ER was in great shape, especially the cushions in Club Suites. There was a sliding door with my suite which was available after takeoff. I was extremely impressed with the catering out of Heathrow, which seemed to be done by Do & Co. Each course was presented and plated separately. The quality of each course was excellent. I was serviced by the in-flight manager whom addressed me by name with every interaction, which was surprising. Between meal services, I found the crew to be lazy as I had to head to the galley to get more water, some snacks, or a drink. Rubbish wasn't collected from my seat either. The dust bins were rather hard to find in the galley. My flight from Heathrow departed on-time and arrived on-time to SFO.

    I booked a flight from Cyprus to Washington for my friend's wedding. I paid extra so my ticket…read morewould include baggage and seat selection with no additional fees. A few days later I received an email stating BA changed my return flight to leave from Baltimore not Washington Dulles. Since I will be unable to travel to another city and state for the flight I asked to be rebooked on a flight leaving Dulles. I was then informed I would need to pay to pick my seats. I told the agent I already had a ticket that included seat selection but was told there was no "free seat selection" on my new flight. I said my seat selection wasn't free but included in the ticket. They said because my flight changed due to "operations" that I would need to pay for seat section. I paid €170 for seat selection. Seven days later I received an email saying something was wrong with my booking and to call. After a 27 minute phone call I had to reenter my credit card information and was told I needed to check back in 7-10 days to see if the card was actually able to be charged. It really doesn't make sense to fly BA again when there are better options out there.

    Photos
    British Airways - This is what it looked like while deplaning from the A-380 after arriving in the U.S. and it is impressive.

    This is what it looked like while deplaning from the A-380 after arriving in the U.S. and it is impressive.

    British Airways - Checking in counter

    Checking in counter

    British Airways - Back in London for a few days

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    Back in London for a few days

    Emirates Airlines

    Emirates Airlines

    3.3(25 reviews)
    3.9 miSouth Kensington

    There's a reason this airline is rated best run in the world...IT IS! Our managing partner…read moreinsisted I go to London during the height of the coronavirus pandemic, so I reluctantly took Emirates to Heathrow. If you've never been on a giant Airbus with just seven passengers with about the same number of flight attendants, it's an experience not to be missed. Flying for several hours, we all got to know the cabin crew well, plus each other. The pilot, co-pilot and navigator even circulated through the cabin once autopilot kicked in. Emirates won me over as a passenger for life by upgrading my already-cheap business class ticket to first class (they upgraded the whole plane to keep all 7 within easy walking distance LOL). On a normal flight, Emirates has great service, terrific food and very comfortable seats. We took them on a recent vacation to Zanzibar, so I knew they were stellar. If given a choice that includes them I will ALWAYS pick Emirates from here on. They freely pass out expensive champagne and there were two showers on the plane plus a full manned bar. The flight attendant even indulged my curiosity to see the "honeymoon suite" complete with bed and rose petals LOL. The strangeness started at the airport on both ends: maybe 2 dozen people were in the whole place (see pic). Emirates boarding can feel pretty exotic...the uniform includes a nod to their Dubai headquarters with an unusual loose scarf attached to a pillbox hat (sort of 1960s Pan Am meets the Arab world). Both the crew and the passengers are like a United Nations cross-section of the world. With Emirates cabin crews, they don't employ cranky unhelpful grandparents wearing Crocs with modified t-shirts and wrinkled pants. While diverse in ages and nationalities, the cabin crew is remarkably well-dressed: sleek suit and tie for the men, high-style dresses with pumps (impressively worn the whole flight) for the women. None of the cabin or flight crew were Emirati, they hailed from Asia, Europe, Africa and the US. Everyone was unfailingly polite (almost Stepford Wife-like). One nice and unexpected touch was all the free time everyone on board had. This must be what it was like to fly in the 1940s, and felt pretty glamorous chatting casually with all onboard, despite everyone wearing a surgical mask when not eating or drinking. No one even cracked a smile at my face mask plus plastic clear face shield (courtesy of the surgeon hubby, hehe)...people even asked how to get something similar.

    Emirates is a great airline, if a little expensive. It has more baggage allowance in economy than…read morethe other airlines - up to 30 kilos. Its pretty flexible, and the staff service and food are both very good. They are professional and efficient, so you know that you are in good hands. The stopover in Dubai also makes for excellent duty free shopping. You can buy anything from electronics, watches, jewelery, and clothes to alchohol and even win a sports car! Or more reasonable Arab delicacies like stuffed dates. This is a very good airline, and the baggage allowance gives you a world of freedom to shop to your hearts content.

    Photos
    Emirates Airlines - Exotic uniforms

    Exotic uniforms

    Emirates Airlines - First Class private suite

    First Class private suite

    Emirates Airlines

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    SriLankan Airlines

    SriLankan Airlines

    2.2(6 reviews)
    4.3 miHounslow

    Anyone considering booking with Air Lankan should be exceptionally careful for if for any reason…read moreyou have to cancel your flight and claim a refund, which they say say will be paid in 21 days, beware. I booked two business class seats for a flight on 03/03/25, Colombo to New Delhi costing £1180 but had to cancel on 20/01/25. The refund was registered and I was given a case number. Since then, despite numerous emails, nothing other than an email stating that your details have been passed to the appropriate department for action. It is now the end of April and still not money and not even an acknowledgement of my emails. I cannot believe that it is incompetence but am coming to think that my emails have been blocked or worse, directed to the junk box. Unfortunately, they are not like most reputable airlines that have grievance or complaints section that deals with such matters, you are totally ON YOUR OWN. We did rebook the flight much later and it was excellent with the cabin crew were well up to standard. It is just a pity that the backup administration is such utter rubbish. Sorry Sri Lankan, I cannot recommend you as an airline, in fact I would strongly recommend not flying Sri Lankan. Next time it's Air India despite the very early morning take off time.

    lousy airlines. recommend that they get droppped from one world. they lie. cancelled the flight…read more what a trashy airline. no one takes responsibility. their manager Mr. Parekh had gone home. poor agents were helpless and un authorised. blr-cmb-bkk. i had to buy a coach ticket, on indigo, direct to get to bkk on time for an important business dinner. I was lied to tHAT WOULD HEAR FROM THEM. insted of my business class ticket. I HAD TO FLY COACH AND PAY THROUGH MY NOSE. i WILL FIGHT THIS TO THE END.

    Virgin Atlantic

    Virgin Atlantic

    2.9(113 reviews)
    7.8 miHeathrow

    I was so happy when my daughter gifted me an upgrade to business class on my way to Europe…read more I was surprised to see that there wasn't much more leg room than economy but the seats were wider and comfy and there was only two seats to a row. During the flight I tried to go into First Class to talk to my daughter and was stopped at the curtain and told I couldn't go past the curtain even to talk to my daughter. However, she was able to come back to the "cheap" seats and brought me some fresh fruit from first class which was a nice gesture. My seat mate slept the whole 10 hrs which made for a prefect flight.

    Virgin Atlantic was created in 1984 by Richard Branson (1950-), headquartered in Crawley, West…read moreSussex, England. The maiden flight from London's Gatwick to Newark was on June 22, 1984. Today's flight VS47 is from London's Heathrow lhr T3 15:45 to New York's JFK's T4, 18:50. Aircraft: Boeing 787-9; 1, 1, 1 Seat A5, w/ the sun on my side. Duration: 06:50 Toiletries: REN Clean Skincare Service: 5/5 Foods & drinks: 4/5 Comfort of the seat: 4/5 The business section is full, but from the announcement, the economy isn't: it asks the passengers to sit where they're assigned for the balance at take off; then they can make themselves comfortable wherever. It's a day flight. We'll have a full menu shortly after taking off, and a high tea before landing. The minibar is mostly empty. The VS Lounge on the ground is far better than the Amex Centurion.

    Photos
    Virgin Atlantic
    Virgin Atlantic - Loading the plane

    Loading the plane

    Virgin Atlantic

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    Aer Lingus - My flight at Malaga.

    Aer Lingus

    1.9(7 reviews)
    7.7 miHeathrow

    We purchased access to the Aer Lingus lounge because we had a long wait after being dropped off…read morefrom our cruise early. First mistake was thinking I would actually get to use the lounge. First we were turned away from checkin because we were too early. The girls counted on her fingers and said " come back in an hour". So I come back in an hour and she turns me away again, " come back in an hour , I'm sorry I counted wrong". When we finally get to the lounge I found there was nothing but soup and rolls to eat, aside from some wrapped cookies. There was a decent self service bar with wine and spirits. So they got two stars instead of one. Aside from that the place was clean enough and there was plenty of seating. (Which was no surprise because who would want to pay for this.) I paid $32 USD and all I got was a bowl of soup and a drink before having to depart for my flight. This was a total ripoff.

    Horrible experience JFK DUB LON: 1) Flight was delayed 3…read morehours on the way out of JFK to DUB 2) Called to reschedule connecting flight - waited 45 minutes on line 3) Agent cancelled by mistake my reservation but did not tell me anything 4) The only star goes to the Aer Lingus JFK counter crew that was able to fix my ticket after calling their main office 5) Flight from Dublin to London was delayed 1 hour - they changed gates without telling anyone Bad Experience from LON DUB JFK 1) Was second on the line before boarding in LON and the agent told me my bag was too big (size wise not weight) to fly to DUB - I explained my flight was International and had a connecting flight only. 2) Agent made me take my medicines out of my carry-on and sent it as luggage 3) When I arrived in DUB, I went to the connecting flights counter for Aer Lingus, I explained situation to the staff and they said that they have already told the agents in London to allow travelers to America with their carry-ons. They apologize but there was nothing to do at that point.

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    Aer Lingus - My small carry-on was taken away from me because it was oversized. Really?

    My small carry-on was taken away from me because it was oversized. Really?

    Aer Lingus - Typical seat.

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    Typical seat.

    Singapore Airlines - airlines - Updated July 2026

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