One of my dogs licked the hand of another person. That person lied to the administration and said…read moreshe was bitten. Witnesses stuck up for us, but we were still banned from the park. It's not worth it to be there with liars and cliques.

I went there 6 years ago and I loved it. Came back now and my dog was attacked twice in one day…read more The aggressive dog did not puncture any wounds. The owner of the dog watched his dog, but could not stop his dogs bad behavior. I reported the problem and the man did talk to the owner. He stated my dog should hang out in the smaller dog section. Why? There is an aggressive dog area. Why didn't they test that dog's behavior? Disgusted, I was there only a week and got my $160.00 back. I just pray this dog does not attack another dog.

Update - small claims court ruling against Tami is public record, still hasn't paid. When your…read morereputation and business are on the line, you show up. Any concerns about my dog should have been brought up to me, yet you took the money and kept quiet. Unfortunately for you, cameras exist. If you paid me back for work you hadn't done, there wouldn't be a judgment against you for hundreds of dollars. You're lucky I didn't ask for all of it back. BE CAREFUL! Walked our dog around the block, back in her car and on her way in 10 minutes - 26$ per visit for months before I noticed. Constant cancellations/excuses, always came in during 2 hour block specifically asked not to come to not wake up baby, poor communication. After being fired - took a week to return keys and would not refund money for prepaid cat care weeks in advance or work days missed. Still waiting for payment after small claims court. Complains about lack of clients and people being tight with their wallets. Absolute liar and thief.

Tami has been our dog walker Mon-Friday for the last 10+ years. She has been through the good and…read morethe bad of caring for my aged/dying pups and handling my new puppies. She has proven time and again that she is aware of not only the pups' issues but informs me promptly of home or property issues that might be happening while I am away. She has also cared for my pups while we're on vacation and I have total peace of mind that if anything happened while we're gone, she would contact me and act in the best interest of my pups. My dogs are often more excited to see her than me. I can't imagine anyone else that I would trust more in my home or with my pups.

Masks are encouraged but they don't harass you if you aren't wearing one. I appreciate this policy…read morebecause I shouldn't have to explain my medical reasons to anyone. Aside from that I enjoy shopping here. My doodle suddenly became a picky eater. I tried a sample for her and then went back to buy it. The gentleman working the front offered a bogo coupon. That was a nice surprise!! Buying quality food adds up quickly. It was nice to save $14.00. Also, their groomer just fixed Lucy's bad cut from a different groomer. I was happy with the outcome. I have also taken Lucy in for Toenail Tuesday. It's a quick in and out and $7 for the service.

One of the groomers cut our dogs nail past the quick - therefore blood all over our floors and…read morecarpet. We called 3 times asking why the groomer wouldn't tell us, We went to the store and no owner or adults and absolutely No response! We will never go there again! Horrible Dog and customer service!!!

Always nice to be greeted when you walk into the store. Always someone around if you have a…read morequestion or want to request a carry out. Great selection no matter what pet you're shopping for. We have shopped for 6 dogs (currently 3), a bird, a guinea pig and a bunny! Years long customer due to all! Thanks for being here for us PSP!

Very helpful and knowledgeable every time we visit this store. We are always greeted when we enter…read moreand asked if we need help finding anything.

I would give this place zero stars if I could. I brought my dog here one time to have her nails…read moretrimmed and for approximately three years following that appointment, when we would walk down the street anywhere near this store front, she would belly crawl and cower in fear. The owners boyfriend was employed there at the time and I was the unfortunate customer who had him for a groomer that particular day. Never have I had my dog muzzled before this particular occasion. He was rude, irritated, short tempered and nasty. Not someone who should ever be working with animals. My dog was left bleeding and terrified. Steer clear!

With the new owner, this place has really made some amazing improvements. Staff is great and the…read moreadditional services for Boarding, Daycare and Grooming makes it a single stop for me.

I'm so happy I did my research…read more Lisa the owner of Bow Wow and Meow Boutique is fantastic. She is truly proud of her craft and does it so well. We took our little girl for her first time haircut which can be very stressful for puppies. Lisa made it simple and very comfortable for her. Our puppy was able to roam around and feel at home while having her hair cut. Lisa is very warm and welcoming. The boutique itself is clean and doesn't smell bad like other places. Also she thankfully does NOT use cage dryers which is a huge deal for me! Cage dryers are super dangerous. Google it at your own risk. We are so happy we found a clean & safe grooming place for our little fur baby. Thank you Lisa.

Lisa, owner of Bow Wow, is sweet, patient, and caring towards our little pup. If she can be all…read morethose things for our little one who can be very energetic, then rest assured, your pup will do great with her. Salon is clean, modern, and well curated. I actually had to walk back outside to make sure I was in the right place! Humane process with no cage drying.

Stopped here while shopping downtown Valparaiso. The shop is perfectly located near quite a few…read morestores and near some restaurants. It's a very cute dog boutique! They have biscuits, frosted cookies, dog food, bandanas, harnesses, collars, and other pet related items that were reasonably priced. The groomers is located in the back of the store. Saw a few cute dogs wondering the store. I picked out some long rawhides and a cute daisy cookie for my dog, which she loved!. I also signed up for their rewards program. They send out an email that has all the deals and events happening that week/during the month.

The staff were veryyy friendly and my dog looks amazing he was definitely in need of a grooming!!!read more

Best place to go for your pet love the staff very respectful and friendly they always keep me…read moreposted with anything I need or ask do amazing.

Have taken my cat there twice for issues with his eyes. They were never able to help or fix the…read moreproblem. They were never able to even determine what it might be. Just told me to get a $1000 surgery for them to just then maybe be able to diagnose him. Anyway, switched to a different vet. Called 4 times today over a span of 2 hours, during their open business hours! And nobody answered :( I had taken my cat to a different vet today and desperately needed his old records for an emergency surgery he needed and they were too busy to ever pick up the phone. Couldn't even leave a voice mail the box was full

I rated my experience mines 10, -10 they not professional,…read more they do ugly job! Absolutely terrible, don't trust your pets to this company . You will be very disappointed. And don't return your money! You will waist your money ! Your pet will be look ugly, you will be overwhelmed with unprofessional grooming , and no refund! walk way from this company!

0 EMPATHY towards customers. my dog got hurt over the weekend and the vet said he shouldn't go to…read morehis grooming appointment. my appointment was Monday morning and since they don't offer any way to reschedule online and they are closed on the weekend I called first thing Monday morning to let them know what happened and asked to reschedule. I sent them all of my dogs medical records from the visit. They charged me the FULL PRICE of the grooming session. I asked if it could be applied to his next appointment or if the fee could be reduced. NO FLEXIBILITY. Also there was no mention of a 'rescheduling fee'. No empathy for my hurt dog. Cruel people, cruel business. Doesn't care about you or your dog.