Incredibly friendly and helpful staff, was able to help us print something from my email I needed…read moretoday super quickly. Would definitely recommend this print shop!

I've been doing business with The Print Connection since 2012. I found them on a fluke - I was in a…read morestore and in need of printing services and found their card on the bulletin board in the store. They are now my go-to for all of my printing services. They are highly knowledgeable and professional, and best of all, they do a fantastic job! The quality of the product is always impeccable and the turnaround time for my projects are quick. Love Kellie and the rest of the team, and I look forward to working with them in the future.

If I could give zero stars, I would! This location provided excellent service in the past. However,…read moresince the marketing and ownership changed, both the service and quality have declined drastically. The younger staff members seem indifferent to your packaging and shipping needs. I went around 10 a.m. on a January Monday, 2025. When I got in the store, I saw the worker's facial/body language, and all it said was, "Argh, one of those annoying shipments," as it was clear that it was unpacked and big. Here's a detailed account of the interaction. First, I asked if UPS could do the packaging, and she said yes. Then, I asked that I would like to stick around when they did the packaging so I could ensure corners, sides, etc, were protected with enough bubble wrap. She answered that she didn't know what time the item was going to be packed, so I said I could hang out for 30 min and wait; then she gave a vast excuse that it could be for a while, 2 hrs, or more, blah, blah... not to mention that the other 2 girls on the back were standing, chatting and doing absolutely nothing. So then I asked, would you mind calling me when you guys are about to do the packaging, as I don't live far away? (I wanted to be present to ensure the equipment was correctly packed because it is over $2000 dlls). Again, excuses, excuses, as pretty much she didn't want to go out of her way and was just pure laziness. Facial expressions don't lie. I also asked her that I would like to add stickers around the box that said handle with care, fragile, and keep this side up. Answer: we don't have them. UPS doesn't provide Fragile, etc stickers? I want to ensure it arrives safe, I said. She goes... UPS doesn't guarantee it will arrive safely without damage because it is up to the UPS drivers. Once it leaves the store, we don't have control over it or know if it is being handled properly. Yeah, that is why the sticker will help, I said. Well, I can write it down with a marker. Her tone and face were like saying, " I couldn't care less." At this point, I started being sarcastic about her failure and the company's failure to deliver excellent service. So, I grabbed my equipment and said, "Thanks so much for your help. I am going to pass and try FeEx," she replied, "You will also run with the same issue... lol!" Well, I will find out myself, and guess what? The service, packaging, and delivery were outstanding! They exceeded my expectations. I also was able to watch them pack my ex-amplifiers, and I was even able to make suggestions on key point areas where more bubble wrap needed to be placed. The packaging was $25 bucks, and the shipping cost was better than UPS (Unwieldy Purge Shop). FedEx packaging cost was $25 bucks. So, from now on, I will be done with UPS! Never again! The staff is incompetent, unprofessional, and lazy, acting like they own the store. Customer Service completely sucks since they change their marketing and culture. I will find out this girl's name and update this review in case you guys end up in that location to avoid this useless employee. I dislike giving bad reviews, but I have to be honest and matter-of-fact in my reviews. It is never my intention to harm the business, but I don't think they will be losing a few bucks for a review. This is a multimillion-dollar company. Please see the photo of the customer being satisfied with the packaging. FedEx! Bravo!!

I emailed the store a couple of presentations on a Saturday morning. I went the to the store a few…read morehours later to pick them up. They were not ready and had some questions. No worries. They also asked if I could pick them up on Sunday. No problem. They called me 3 times to follow up with questions on Saturday. I answered and thought we were aligned. When I picked up the materials on Sunday the binding was a mess. The employees didn't know how to fix anything, had to call the owner (I think), other patrons were complaining and it was a total disaster in the store. The printing looked like crap but I took the items because I had a meeting in another state that week. When I got to my meeting, two of the PowerPoint copies were missing slides!!! - the most important slides. I will not use this service for printing anything ever again. I would not suggest using this store for any service going forward for important print items. Stick to the pros at FedEx.

I came here to laminate a few cards I had printed out on some copy paper. The ladies there were so…read moreamazingly helpful. One staff member (I can't remember her name) took the time to cut the cards and laminate them. It probably took her a good ten minutes but they only charged me for the laminate. $5. I really tried to tip for their time but of course they graciously refused haha. Amazing staff and mom and pop type customer service

"Excellent and fast service! The team is professional and dedicated, always ensuring everything is…read moredone perfectly. Thank you for your amazing efforts!"

This is the most amazing printer I've ever been to, and I am a business manager. We have very…read morestrict time constraints on when we need documents delivered and sometimes we have start requests. End of the business owner does such an incredible job helping us out including when we have last-minute tasks we need help with. This business is such a well oiled machine. I absolutely love doing business with them. We've been for 5+ years and to do business with them forever.

LITERALLY THE WORST PLACE TO PRINT!!!…read more So, the first time I printed a workbook I'm creating, they said the size was wrong and couldn't print it. I'm like can't you fix that out with your equipment? I haven't printed a whole lot at a pro-printing place, so I wasn't sure what they were capable of. However, they stated they could not. At that time it wasn't really a big deal, so I was like okay no problem, let's just fit-to-page it's just a BW tech print, I just need to see it printed all together vs scrolling endless pages in Canva. No big deal. However, I asked for the correct size so that I can fix it for the future. Honestly, I thought this was the Universe helping me take care of it now vs later. I had only googled A4 pixels and I thought that I had it correct. We talked about it at length and they gave me the pixels of 2550 x 3300. We discussed it a little bit further since that was literally double the size of the current document, the person I spoke to assured me this was correct for A4, and so I got the BW print, then spent nearly 2 weeks reformatting the entire document to this new size. Then another month or so finishing the workbook. I later came back to get a full color print to see what it actually looks like and to my surprise, again they tell me the size is wrong and they will have to print "fit to page". As you can imagine I was instantly angry. However, as I don't have two weeks to reformat I asked them to go ahead and print, and please reflect the correction of this whole situation in the price.. However, when I went to pick up the book, not only was it nearly double ($175) what I was quoted last time I was there ($97), but they did not reflect their mistake in the price and then tried to blame it on me!! Telling me how it's not their responsibility to advise how to properly size a document and how their fees don't reflect whether or not the document is correct, but how many pages it is and if it is color or black-and-white SERIOUSLY!? You are a professional printer, who better then to tell me how to size a document? Should I ask a bricklayer? Or a baker instead? As you can imagine at this point, I was completely flabbergasted, and quite frankly disgusted. So I paid $175 for a workbook that was incorrect due to their incorrect advice. And this time it wasn't even like a normal fit to page with just a tiny little bit of white around the edges. It was massively wrong like nearly half an inch all the way around and nearly an inch at the bottom so... I can't even really tell what this looks like. It's a complete waste of money. Honestly it was probably correct the first time and they just don't know what they're doing! Not only will I not print the other 10 FC samples that I wanted to print, but I will never ever print anything there again and I don't advise anyone else to either.

I went in for my TSA Pre Check appointment & the directions clearly state to bring your state ID…read more(see photo) so that's what I showed up with. The clerk Sharon helping me chewed me out even though I showed her the text stating it only says to bring your state ID. Like literally yelling at me in the store with other people around. Such a humiliating experience. Sharon is a very unprofessional & rude employee. I 1000% recommend NOT coming to this location especially for TSA pre check.

When in doubt, Office Depot never disappoints. Headed in for a couple of classroom items and was in…read moreand out in a couple of minutes with quick assistance and a quick check out! This is why I will always go with Office Depot! Don't forget to use your member account to rack up rewards! Every little bit helps your rewards, as does donating an extra buck to Title 1 schools in the area at check out ;)

I arrived at 9:00am on April 1 and no representatives were at the store. The office hours posted…read moresay that it opens at 9:00 on Tuesdays. About 9:22, two employees came running into the store apologizing for being late! They told me to give them 5 minutes to get set up. I don't think I've ever experienced waiting because the store reps weren't even at work. Never using this location again!

I visited here today doing a return and the location is clean, the parking lot is well maintained…read moreand free of potholes and their lobby is clean, well organized and well stocked with mailing supplies. Their employees are also all uniformed, courteous and prompt. Very decent location. I was parked and in and out quickly which I appreciated.

The guy working on the afternoon of July 25, 2025 deliberately ripped my brother off…read more My brother is on the spectrum and went in for a shopping box for a 43 inch television and a 24 inch television. Instead, this guy sold him boxes for like 65 inch televisions. Do not patronize this place. They deliberately ripped of a disabled person. Or the guy was wholly incompetent. Neither option is acceptable. Glad I am moving. While I have previously patronized this place before, the women who helped me were knowledgeable and helpful. I don't know why they weren't there.

Terrible service. Went in to make copies and their copier needed restarting. I waited. The…read moreassociate was helping another customer but no greeting offered and she let me stand there waiting until finally asking if I was trying to make a copy. She explained copies were only available if I had a pdf to send. No apology offered as I left. Oh well. FedEx provides better service so if I go to their store instead.