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    The UPS Store

    3.0 (31 reviews)
    Closed 8:30 am - 7:00 pm
    Updated 1 week ago

    Services - The UPS Store

    Document binding

    Copymaking services

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    The UPS Store Photos

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    Photo of Lisa K.
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    10 months ago

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    Local

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    2 years ago

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    Local

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    Photo of Alyce D.
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    7 months ago

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    Local

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    1 year ago

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    3 years ago

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    Local

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    1 year ago

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    Local

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    6 years ago

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    2 years ago

    Rip off, I stopped at this ups store and ask them to print the prepaid label and they said no, unless I pay them $2.84, come on?

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    Local

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    Photo of D S.
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    4 years ago

    The people are professional and friendly. Service is prompt. I always use this store when I send packages overseas.

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    6 years ago

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    9 years ago

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    Local

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    7 years ago

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    Local

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    Photo of Kelly G.
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    13 years ago

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    11 years ago

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    11 years ago

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    10 years ago

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    8 years ago

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    Photo of Cari T.
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    7 years ago

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    11 years ago

    There's not much you can say about a UPS store, but wow-- I'll go out of my way to visit this location. These folks are so nice!

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    9 years ago

    Rude. Be careful they will try to overcharge you for services. Then they will be rude. Never using them again!

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    Local

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    11 years ago

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    13 years ago

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    11 years ago

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    9 years ago

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    11 years ago

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    8 years ago

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    11 years ago

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    11 years ago

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    8 years ago

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    13 years ago

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    10 years ago

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Chris and Rebecca, you two are awesome, and I thank you for all your exceptional service!

    Mentioned in 2 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (65 reviews)

    I cannot say enough good things about the service, sincerity and integrity of the staff at this…read morestore. We have exclusively used them for shipment of our items - in one case I saw the true genius of the Deepa and her husband- customizing a shipping box in a manner I've never seen before. The problem solving was so effective and creative it looked like an IQ test!!! Great place to business and great people!

    If I could give zero stars, I would! This location provided excellent service in the past. However,…read moresince the marketing and ownership changed, both the service and quality have declined drastically. The younger staff members seem indifferent to your packaging and shipping needs. I went around 10 a.m. on a January Monday, 2025. When I got in the store, I saw the worker's facial/body language, and all it said was, "Argh, one of those annoying shipments," as it was clear that it was unpacked and big. Here's a detailed account of the interaction. First, I asked if UPS could do the packaging, and she said yes. Then, I asked that I would like to stick around when they did the packaging so I could ensure corners, sides, etc, were protected with enough bubble wrap. She answered that she didn't know what time the item was going to be packed, so I said I could hang out for 30 min and wait; then she gave a vast excuse that it could be for a while, 2 hrs, or more, blah, blah... not to mention that the other 2 girls on the back were standing, chatting and doing absolutely nothing. So then I asked, would you mind calling me when you guys are about to do the packaging, as I don't live far away? (I wanted to be present to ensure the equipment was correctly packed because it is over $2000 dlls). Again, excuses, excuses, as pretty much she didn't want to go out of her way and was just pure laziness. Facial expressions don't lie. I also asked her that I would like to add stickers around the box that said handle with care, fragile, and keep this side up. Answer: we don't have them. UPS doesn't provide Fragile, etc stickers? I want to ensure it arrives safe, I said. She goes... UPS doesn't guarantee it will arrive safely without damage because it is up to the UPS drivers. Once it leaves the store, we don't have control over it or know if it is being handled properly. Yeah, that is why the sticker will help, I said. Well, I can write it down with a marker. Her tone and face were like saying, " I couldn't care less." At this point, I started being sarcastic about her failure and the company's failure to deliver excellent service. So, I grabbed my equipment and said, "Thanks so much for your help. I am going to pass and try FeEx," she replied, "You will also run with the same issue... lol!" Well, I will find out myself, and guess what? The service, packaging, and delivery were outstanding! They exceeded my expectations. I also was able to watch them pack my ex-amplifiers, and I was even able to make suggestions on key point areas where more bubble wrap needed to be placed. The packaging was $25 bucks, and the shipping cost was better than UPS (Unwieldy Purge Shop). FedEx packaging cost was $25 bucks. So, from now on, I will be done with UPS! Never again! The staff is incompetent, unprofessional, and lazy, acting like they own the store. Customer Service completely sucks since they change their marketing and culture. I will find out this girl's name and update this review in case you guys end up in that location to avoid this useless employee. I dislike giving bad reviews, but I have to be honest and matter-of-fact in my reviews. It is never my intention to harm the business, but I don't think they will be losing a few bucks for a review. This is a multimillion-dollar company. Please see the photo of the customer being satisfied with the packaging. FedEx! Bravo!!

    US Post Office

    US Post Office

    (63 reviews)

    I needed to drop off a prepaid package but had to show the code on my phone. When I walked in there…read morewere 5 people ahead of me and I thought - this is great, I'll be out of here quickly. No such luck! Turns out there was only 1 person working behind the counter and apparently a high maintenance customer with her. After about 15 minutes a man came out, asked if anyone was picking up mail and helped one of the people who said yes. Then he disappeared into the back again without helping the other person who was picking up. After about 15 minutes more another man came out and managed to help 2 people while the lady was still helping the 3 people crowded around her window. Then it was my turn and the man who helped me was very apologetic about the wait. His name was Ayman and he labeled my package and sold me stamps in under 5 minutes. I think its funny that after every transaction they have a rating system where you pick one of 3 options about your experience. I rated him the best because it really wasn't his fault. As I was leaving I noticed two other men had come out to help the long line of customers (consistently 8-10 people). I guess they all take lunch at the same time - early. This location has PO boxes, a self serve kiosk, and greeting cards and mailing supplies for sale. They're at the end of the strip mall but parking really isn't an issue. Just make sure you have plenty of time if you visit this location.

    paid and shipped my package with the proper address however mysteriously my package didn't get…read moredelivered and got alll the way to colorado from texas to be "returned to sender". this was an outfit for a wedding that I was attending, which forced me to buy a new outfit and new shoes because the incompetency of the mail carrier. I went to my local post office, which I shipped it from and they told me that there was nothing that I could do except for it to go back to Colorado and discuss it with the location that made the mistake . I left my local post office and called the Greenwood village location to speak to a lady who confirmed the mail carrier made a mistake as the normal carrier was on vacation at the time of the incident and was unsure what transpired. The notes on the package stated that the person the package was mailed to no longer live at that residence and there was no forwarding address. However, my in-laws have lived there for over 30 years and still live there today. I was directed to go online and file a claim, and that it would get forwarded to one of the offices in the area for review less than 24 hours later claim denied no refund even though they have acknowledged their carrier made a mistake. All I'm requesting is the refund for the $19 in shipping that I've paid although it caused a large inconvenience and I had to spend money on Shoes and address for the wedding.

    The UPS Store - copyshops - Updated May 2026

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