Top Hat Chimney Sweeps was awesome! I had this annoying whistling noise coming from my gas logs,…read moreand their tech, Christopher Mooney, came out to check it out. He turned off the pilot, cleared out some debris, and got everything working perfectly again -- no more whistle! Super nice guy, explained everything he was doing, and fixed the problem fast. Definitely recommend them if you need any chimney or gas log help around Auburn!

High praise to the whole company for their courtesy, expertise, and professionalism. Especially…read morethis high heat and humidity week to Trent who trimmed the chimney flue and installed a chimney cap. Then, still cheerful, he set up forking, flickering flames from gas logs on a bed of glowing embers in the fireplace and showed me how to use the remote. I appreciated his ETA messages written in correct, typo-free English and his respect for my house, e.g. shoe coverings. A wholly positive experience!

Bruce did an amazing job working on my dryer yesterday and was so friendly with my always too…read moreexcited dog while still staying on task. He finished everything up so quickly it was hardly a blimp in my day

Contacted and was on site within 24 hours. They were in and out in a couple hours. Made good, quick…read morework.

I was able to schedule an appointment within about a week of first calling them (on a date that was…read moreconvenient). I was given a 3-hour window when they would show up, and they arrived within the first hour (and were done in just over 2 hours). The crew (2 guys) was very efficient. They explained the process and answered any questions. Then they proceeded through the house, connecting the large vacuum hose via the furnace and using a compressed air hose to blow off the dirt and dust for removal. The final phase was the additional dryer vent clean-out. This was complicated slightly due to the piping layout in our walls, but they managed it. I thought the pricing was in line with other companies. They had positive reviews online, and from our experience we would hire them again.

Julio and David were great. I thought I just needed my vents cleaned but it turned out the ducts…read morewere not up to code and could cause a fire. They came back out and replaced what needed to be replaced. They were clean and straightened up behind themselves. Both were very nice. We will call them when we need our vents cleaned in the future.

He kindly explained well about the systems and provided us very nice cleaning service!read more

HIGHLY DO NOT RECOMMEND! *please read my whole review and…read moreadded comments at the end for my response to their reply* Team was friendly at first and showed me pictures of their work (which was super deceiving), however, after they left I was able to thoroughly inspect the work provided. I had a basic HVAC clean. When i went upstairs, i realized air vents on the ceiling were re-installed WITHOUT SCREWS. This was apparent in several locations. The few that had screws were drilled too far and stripped the surface therefore also making the vents loose. Additionally, work done in the attic with the hvac ducts was improperly reinstalled to the point of the ducts pushing vents out of ceilings and protruding into the room. Because of all of these reasons, and so many vents falling out of my ceiling, i had personally property that was damaged. When I reached out 7 times, they never responded until I disputed it with my bank (funny how that works, right?). Then they wanted to come and fix their issues. They gave me the "landlord special" and didnt address the personal property damaged that was caused due to their negligence. Their response when i showed them the personal property damage was "we didnt do that." I had moved into my house 2 weeks prior and none of the issues were on the detailed inspection report. I shared all of my photos, inspections, etc with my bank and finally am finished with that. All in all, I cannot recommend using LITERALLY ANYONE ELSE more. That is unless you are okay with poor service, property damage, and negligent & arrogant team members. Hope this helps. Attaching 2 out of hundreds of photos. *reply- find it so funny and interesting that you say you cannot reinstall registers without screws and yet that is exactly what occurred. I have photos, inspections reports, and a secondary company coming in to review your work and they were appalled! Your company can claim you did nothing wrong and remediated the situation but you did not. Property damage was done. You can claim it was not your fault, but clearly both our banks agreed it was from the overwhelming amount of proof provided by me. The remediated situation was a temporary fix and the second those registers need to be checked or cleaned again, the issue will represent itself. Do not claim that you guys did nothing wrong and fixed the issue when you very clearly did not. I submitted 25 pages of proof to the bank. I did call you 7 times with no response and also have proof of that. This company would be better off just admitting their mistakes rather than lying. Thanks! If anyone would like clarifying, please reach out to me by replying to this comment and I can provide the 25 pages of proof, photos, etc!*

First time getting my carpets cleaned and I had a very positive experience with this company!…read moreFirst, Cody was very responsive and available. Then, Andy comes in and works quickly and efficiently! Prices were absolutely reasonable and I will ask them for their services again the next time I need to get my carpets cleaned. HIGHLY RECOMMEND!

We just purchased our home and wanted to clean the carpets then replace a little later. Contacted…read moreVeteran Carpet Cleaners and they were able to help us out with crazy moving schedule. When the owner pulled up, he was professional, super nice, and explained what he'll be doing to clean the carpets. Pros - On time. Great price. Excellent service. Friendly. 100% would recommend and use again.

I had a 30 year old HVAC unit and I was anticipating having to replace it. The heat pump went out…read moreand put feelers out to three companies, two answered and one actually showed up and it was Reece. Nathan assessed what I needed and came up with several quotes in about a half hour, and he didn't strong arm me towards the more expensive options, he even suggested the budget friendly unit. I chose the option above that one and I couldn't be happier! I even suggested them to one of my friends already...Brian and Diego installed everything in less than eight hours and were very professional and helped me set up my new smart thermostat. 10 stars! Probably not ever calling anyone else. Thank you!

My heater was running all the time and found there was a leak in the coil. The tech was very good…read moreat describing the problem

James and team cleaned ducts at our vacation home. Very professional and courteous. Would…read moredefinitely recommend.

I was a little concerned because their estimate was lower than most but they did a great job…read morecleaning our ducts! We had started smelling musty odors coming from our AC ducts and now our house smells so much fresher and cleaner. James was easy to communicate with, showed up on time, and took the time to do it right. Highly recommended.