We love the service, they are knowledgeable, friendly, prompt and the pricing is SOOO much better…read morethan other company we were with before (ADT) Highly recommend, we are moving and they even helped us find a family-owned business in our new locale that used the same equipment! WOW

I have thought about writing this review since fall 2018 and finally doing so now in 2019. So this…read moreis not angrily written. I have thought about this issue for nearly a year...so this is not an emotional review. I have tried to come up with anything positive to say about NuSystems. I can't. This is another one of those rare nightmare companies that simply take your money and 'not do the job' yet aggressively bill you for it. This firm is so bad it's just not worth arguing with them. Simply, accept the loss and run. To name but a few things. Alarm system. Epic Fail. They installed part of the system prior to my home ownership and I hired them to inspect/test and ensure the system property arms and that everything works. I also added more zones and do much more work. After their work, things got even worse with false alarms and often would not arm. This is not a complex system. After thousands of dollars spend and they system still didn't work property. I gave up and hired another firm to come out and run a diagnostics with me hovering over their shoulders to find out 'what's going on?'. Holy Smokes. NuSystems left me a mess. Of the entire house, only the kitchen door and the downstairs door was actually property coded and would arm. None of the other components that they originally installed and the new stuff I had installed were ever added/coded into the system and however, there was a lot of stuff added but these were all typos. So, maybe they tried to add them, but they didn't check their work...I guess this is why the system didn't work property. It gets worse, every single motion and smoke alarm did not actually communicate with the alarm panel. Motions looked like they worked because when you move in front of it, the green light goes to red and you can trigger the smoke by creating smoke but this did not communicate with the panel to initiate a fire emergency. Ooops! Again, they didn't check their work? Insult to injury, the heat sensor in the garage was non-functional. Never connected either. Also, the outside door that leads to my crawl space in the house to the water system also was never coded into the system either. All in all, only two doors triggered the alarm and that's it. So all the work I paid to have enhanced to the alarm didn't work and their original install also didn't work with the exception of two zones: Kitchen and lower floor door. Ethernet Work. I paid NuSystems to extend CAT6 cables so that they can reach the new Ubiquity UBNT switch. Oh gosh. The technician did not check the wiring and completed the wiring BACKWARDS! Really? This is what NuSystems does... and they couldn't get that right either. Oh yes, gets worse again. They added an additional CAT6 line from the bedroom that snaked through to the kitchen. They took the easy route and instead of using the easy accessible panel to the wall that removes...they decided without asking me to drill through my wood beam and leaving an unsightly hole and then string the wire unprotected through the pantry cabinets. They said they would fix it and many months passed and they ultimate refused to correct their damage to my house. What really gets me, is that even with the alarm fiasco...I was willing to work with them. What broke me is their refusal to fix the damage they caused to my home. They simply wouldn't honor and stand behind their work. This surprised me because their owner David came to my house to work on my phone line and during a hour + conversation at his truck he tried to recruit me to his Jehovah witness church and talked about the importance of honor and integrity...their value system. This didn't bother me because I am fairly open minded but... Maybe not bring your religious convictions to the customer and not follow thru? ooops!

Jimmy did the circuit box changes in 5 minutes--great work. But, John back at the office charged…read more$170 for the job. Previous day Jimmy was to come over if he finished a job in Truckee. Swapped schedule and put us first without notifying us, and we were not available when Jimmy came on day 1. John lied to my face, saying he had told me Jimmy would come to us first. You can pass off a lie if you tell me someone else was told, but don't lie about what you told me--I know full well what I was told.

I had 2 bedrooms where the light switches didn't operate anything. There was no ceiling fixture and…read morethey didn't control any outlet. I called United, and they scheduled me out a few days. When my day came, the electrician showed up right on time and was professional. Jimmy fixed both switches in less than 30 minutes and he even explained what the problem was. I definitely will use United again and refer clients and friends to them.

I absolutely recommend this business for your audio, TV setup, surround sound systems, home theatre…read moreetc. Matt responded to my call quickly as I was needing help removing a VHS player from my home theatre setup. He was able to remove it and knew exactly where to take it for a diagnostic check to see IF it could be repaired. Luckily it was repairable:) There was extra work connecting it to my newer devices. He protected the cabinet where all the devices are located and there is not a lot of room to work with. He has a professional work ethic and I highly recommend Matt!

Joe gets the job done fast, very friendly and so very knowledgeble. Definite five stars, although…read morehe's more deserving of ten stars. Highly recommend!

Very knowledgeable and efficient techs will assist with multiple wiring installations and training…read moreto use the satellite or security as well as powering window blinds Many options for technical help

From the owner: Let us take the hassle out of technology so you can enjoy it with confidence. 775-460-8324read more

Clinton has been my home AV go to person for as long as I can remember. I would only trust him to…read moredo my home theatre / TV installs! The best there is!

Clinton is always on point when repairing our equipment. We appreciate him spending the time to get…read morethe job done right every time. He follows up and goes out of his way to fix what most gave up on. If you're still in business please give 36 handles a call. We have more business for u

Excellent TV Mounting Service…read more I had a great experience with this technician. They showed up on time, worked efficiently, and mounted my TV perfectly. The quality of the work was solid, the setup looks clean, and they made sure everything was level and secure before leaving. The price was very reasonable for the service I received. Overall, professional, friendly, and reliable -- I'd definitely recommend them to anyone needing a TV mounted.

Jay exceeded our expectations in regards to a somewhat difficult install on the exterior of our…read morehome - extremely thick stucco backed by ply and limited access to studs! ...am I able to mount a TV - yes. Am I able to cleanly mount a TV as Jay did - 100% not. He has extensive knowledge on how to appropriately install the mount using some heavy duty lags. I am so so happy to have found Sierra Mounts. Jay eliminated so much added stress vs doing the install myself. I fully recommend and endorse his work, attitude, and overall knowledge. He was also a pleasure to chat and hang out with! THANKS JAY! We're absolutely stoked! -Justin

Nexus helped to install Control4 home entertainment system throughout our home in Lake Tahoe…read more Knowledgeable, professional and responsive. We have four TV's, wifi throughout out the house, 6 outdoor cameras, Control4 doorbell with video, and music that we can control with our iPhones in 8 different rooms/zones. We highly recommend Nexus Electric for your home entertain systems.

Unresponsive. They wired my home and i need some upgrades. Said they are too busy and I've been…read morewaiting 6 months. Said they are basically out of business. Avoid at all costs.

Their Billing is so confusing. You ask for something to be…read moredone a certain way and they do what they want whether you like it or not. Install incorrect sensors for lighting and put an electric box in the middle of my wall on the outside. I wanted it under the eve. Now my Christmas lights look like shit. I do not recommend them at all.

My inquiry resulted in a "Dear John" email response of "no can do". I had sent an email inquiry…read morelisting out all the normal things that everyone has that they are trying to integrate like AppleTVs, Lutron lighting, Sonos audio, wireless mesh network, outdoor lighting, Echos, Phillips Hue lighting, etc. and response was (despite spending 10s of Thousands on all of this) it was all junk and "kludgy" stuff. Told me that it would be at least $1,000 to pay them to even bother to come out and write a proposal. This response during a time when any business is/should be ecstatic that anyone in their right mind is considering any commerce?! Told them to print their response and reflect on it in a couple of months. Wow, just...wow. Caveat - if you have a project you want to spend $1,000,000+ on, maybe, just maybe they'd be interested.

Great to know we have this local resource. I bought a new Lenovo laptop and needed all the apps…read moreand files from my old laptop ported over. Dropped both laptops off with Travis (including the unopened new one) and he had it done in an afternoon with all the drivers updated and no issues; and at a cost less than I was going to pay for the software to attempt to do this. I had waited a year to do this laptop upgrade because my last laptop conversion with another company didn't go so smoothly. Ty Travis for such an enjoyable and expedited experience.

Had an issue updating my Dell laptop from W10 to W11. Communication with the company was excellent…read moreand they suggested I stop by which I did. Travis diagnosed an unusual problem with the original setup of my machine and was able to perform the upgrade. We are fortunate to have such highly experienced persons as Dustin and Travis in the Carson Valley (Minden). What an asset!