How happy you are with some contractor is sometimes not defined by what they did well but defined…read moreby how badly they messed up. While I appreciated his input during the design phase and his work ethics, the mess on a couple of camera installs has left a completely bad taste. When the pre-wiring was done for the security camera, I don't know why the pre-wire had to be right next to the light. Jacob apparently thought that it was going be a sconce - but communication is important. Don't assume - if not sure, ask. So his pre-wiring would be fine if it was a sconce but definitely not OK for the flood light. Even after that happened, I knew that there is no way the camera would fit. And I told him that it would be OK to have the wire come down and then mount the camera below the light. I was really surprised when he told me that he was able to fit the camera and the light. When I checked later, I was shocked at what was done. Not only the floodlight jammed into the camera doesn't look nice, it also cuts off all the light to that side of the house. When I mentioned this issue, he offered to fix it but at this point I don't know how one fixes this since there are additional holes drilled into the siding and the rock that would be visible to make the thing even worst. I certainly did not expect this level of goof up when you pay a professional to do a job. One other thing to add is that when the pre-wiring was done, he kept talking about using toning to figure out the location. Fortunately, I had taken pictures to help with that - otherwise I think he would be spending a lot more time to figure out the speaker locations. This was my time getting a home built - so I did not know what to expect but I would that a professional would know to take some good pictures/measurements so that the finish phase is easier.

Jacob knows what he is talking about - meticulous, knowledgeable, respectful, friendly - my go-to…read morefor networking for sure! Thank you for coming to our family's rescue!

Tyler Wright did a great job of installing our Ring cameras throughout our property. That included…read moreremoving old fixtures and installing solar adapters. The house has full-circle coverage so wife can ensure husband is not sleeping on the jobs in the garden. JK! We will continue to use TW Electric for our electrical needs.

If I could give 10 stars, I would. I'm an out of state homeowner AND a woman so I've had many…read moreissues with contractors jacking up prices and recommending costly repairs. TW Electric was the company I had come give me a second opinion after another electrician said I needed an urgent panel replacement and wiring that was going to cost me some thousands. Tyler came out within 24 hours of my calling. He assessed the issues and gave me an honest and fair estimate that was compliant but much lower than the original company. And he was able to do the work on the spot! He is not only trustworthy but knowledgable (explains things so they're easy to understand without "mansplaining") but also professional and super friendly. He just gives off that "really good guy" vibe. He even called to let me know when he was on the way and said he'd provide an invoice afterwards. 10/10 would highly recommend!

I just had my home equipped with security cameras/home network, and I can't explain how pleased I…read moream with the work done by Smarter Systems. The job was done in a timely manner and left nothing behind as if he was never here. If you're looking to upgrade your home, I strongly suggest giving Smarter Systems a call!

From the owner: I am a security system specialist, I specialize in troubleshooting network systems, low-voltage…read moresystems, access control systems and installations. Some examples are, smart integrated systems, Wi-Fi network systems & AiMesh systems, security and automation for lightning and device control. badge access control systems,

Frontier installed my new fiber modem in the garage. Obviously, this installation cut the speeds…read morein the house in half. Darren moved the modem into my family room and doubled the speed I was getting. He was responsive to my request, a pleasure to work with and fixed my speed problem at about half the price I had been quoted by another company. Can't say enough about how great the experience was

Darren was excellent! Got a few cat6 wires ran and new access points. Then I had him install a tv…read morewall box and mount my tv. His prices are fair and well worth it. Very professional and I would definitely hire Darren again for any networking projects.

Eugene and Herman are awesome. I had a random work request for new network cable runs for my…read morehome-office and add additional security cameras. The work wasn't easy considering what they had to go through for some of these runs, but it didn't stop them from going above and beyond. Everything turned out great and they even went as far as to organize the mess of wires in the server closet and security box, not necessary but super impressed with their attitude and work ethic. Both techs were super knowledgeable and had a real passion for what they do, which is a great combo. Would recommend them to anyone.

Dear World, I had not known about this team here in July…read more2018 in the Greater SAC area. Yelped some help and decided on supporting the locals! Johnathan was my tech, This gentleman was on time, clean, professional, solid and worth a second call because of how confident I felt on his install the 1st time around. The second install was well performed also. I think Johnathan's boss should give him a Huge pat on his back for how he represents his profession, the guest and most of all his employer. I cant wait to call on his help again and so should you! Thanks again Home Technology Pros and johnathan for the service. Best 2018 Eric Sundstrom

After more than a year with my system, I still love it. While we've had very few issues, a recent…read morehiccup left us disconnected. There's nothing more frustrating than having an amazing sound system and not being able to use it. Fortunately, Eugene worked around my schedule, troubleshot the problem over the phone, and had me back online and rocking out in just 15 minutes! Huge thanks to Eugene and Theater Xtreme!

Can't recommend because they never got back to me. The project was a large screen TV mount. I'm…read moreguessing the project was too small and wasn't worth their time. Not bothered by it. It is what it is. Got the work done by another AV company.

Always want to give credit when it's due especially when it comes to local business with excellent…read morecustomer service. I found Liberty Bell Smart Home when I was seeking alternatives to the typical national contract-based home security providers. I was sold on their customer service on the first phone call and it was just smooth sailing from there--from the initial house walkthrough and estimate with Lee and to the installation with Yang. On my installation day, the rain had threatened to reschedule camera installation for another day but they took the risk during the day's dry spell and Lee brought a whole other team to finish the job with Yang. I have no other provider to recommend than Liberty Bell Smart Home and because of their customer service and expertise I am looking forward to using them to help me with other smart home-related functions!

Liberty Bell came pre-installed with my Elliot home I bought in 2020, so I signed up with them to…read morecontinue service. I have had many issues with their equipment since, from the main panel glitching and not making noise for any alerts, to their sensors being faulty and incorrectly alerting to alarms that are not accurate. I had to eventually manually turn two of my sensors off because they were constantly alerting when I set the alarm for no reason, and they wanted to charge me to have someone come out to fix it. I tried almost 6 years to suck it up and rectify with them, but no more. My final straw was this week when my IQ main Panel started glitching and showing a screen overlapped with Spanish so I could barely use it. I reached out for assistance and was told I could reboot but if that didn't work a replacement would be needed at my own cost because after 1 year of contract the equipment is the responsibility of the homeowner (per their "policies"). So now, not only do I have two sensors not working but a main panel that is unusable unless I pay a good chunk of money for a new one, and am paying $40 monthly for security that is basically useless at this time. Their customer service was dismissive of my complaints and did not care for my concerns. I'm making the switch to a bigger brand company that offers more equipment for half the price and half the monthly price for monitoring, with lifetime equipment guarantee. With the number of options out there for home security, you'd think they'd try a little harder to update "policies" and help retain long time customers.

Came highly recommended, and I see why. Terrific service -- we loved Beau and his team. They…read morehelped us design and install complete home automation & security system in our new home in Granite Bay. Thank you!!

From the owner: Defining Systems is a low voltage electrical company based in Sacramento, CA…read more Insured, licensed, and bonded in the state of California: C7 #958627 Licensed with the Bureau of Security and Investigative Services: ACO #7165 Service areas include: Sacramento, Placer, Yolo, Solano, and Yuba counties. Areas of expertise include: Alarm Systems, Surveillance, Automation, Audio Video, Structured Wiring, Lighting Decór, New Construction Pre-wires, Retrofit Installations, and System Programming. We specialize in all aspects of the trade and strive to be the best in what we do. Careful steps are taken to achieve the greatest potential in what low voltage systems can offer. As technology evolves, we are Defining Systems!