Essie was a lovely person to talk to and I enjoyed her prompt response. I was happy with how my…read morecarpet turned out, but disappointed in the rest of my house. I had just purchased a house. It was completely empty. Due to not needing to move furniture I would have expected this job to have been easier and all parts of my home flawless, given the price I paid. There was still dust on my blinds and counters and floors were not thoroughly cleaned. The toilets did sparkle and the house smelled clean, but other than that I was underwhelmed with the cleaning job. I paid for the move in cleaning service with an additional carpet clean. The service was $450 dollars, which was not cheap. I do admit there are several hard to reach places in my home; I wish during the estimate I was told these wouldn't be able to be cleaned and that I could have paid a lower price. I'd like to once again bring up that she did tell me if I was unhappy to tell her. I appreciated that comment, but I'm the type of person who wants something to be right the first time and not the second. I would use their carpet cleaning services, but not their house cleaning services again.

With both parents working and spending most of the weekend cleaning, we decided we'd rather spend…read morethat time with our family. It is hard to trust that someone else will take the same amount of care to keep your home clean than we but after two visits, it felt like I was walking into a new house! Essie and her staff are very friendly and professional; the two qualities I value as a customer.

The cleaning crew is always different so our actual cleanings were a bit inconsistent. After a only…read morea few months we had dirty dishes, crumbs under the sofas, and a picture left hanging by one nail on the wall after the cleaner(s) left. We got the general feeling that the owner was not happy to have us as a customer whenever these inconsistencies were brought to her attention. One of the other customer invoices was sent to me, she had monthly billing, yet they wanted me to pay weekly even after requesting monthly billing. Often times I would hear "we have a staff shortage" or receive emails saying they couldn't clean on specific days because traffic was so bad on the beach that their cleaner's vehicles would overheat. It just seems like a poorly run business. No one is doing audit checks on the cleanings. We are happily now using other cleaners!

Amazing service and very responsive staff. Summers Cleaning was able to clean my house within a…read moreday's notice before I moved in. They were very very thorough and and paid a lot of attention to detail. I would definitely recommend using this service!

Great service! Responded quickly, did a good job and price was fair. Very customer oriented--will…read moredefinitely use again!

Robert did an amazing job! We are very pleased with the results. He power washed our 2600 sq ft…read morehouse & sidewalk, and the before/after is like night & day! Very responsive, and fast scheduling. Highly recommend!

They were careless moving items from storage to my home. They dropped an antique China hutch and…read moretossed boxes. Didn't even have a truck. I had to rent one.

Found this team just in a project request for a move out cleaning. They responded quickly and gave…read moreme a reasonable price. I questioned why there were no reviews but chose them anyway. They are new and deserve a great start. They were awesome. Showed up promptly and did a great job. They didn't give me more than I needed but went above my expectations. Cleaning was great. A pleasure working with Trevonta. Would definitely recommend and will use in the future.

Outstanding job! Called at the last minute to accommodate within a week and they were able to! And…read moreour carpets came out cleaner than they were when we moved in! Fast, efficient and excellent service!

We just moved to Pensacola into a previously occupied home and the carpets were not the best…read more Curtis with Blue Angel Cleaning made them look almost new. He was very professional and Courteous. A great choice

I made initial contact with Pro Clean on November 24, 2025, after a leak was discovered behind the…read moreshower walls in our master bathroom. The initial crew was outstanding--knowledgeable, responsive, and professional. Timmy and William, in particular, were exceptional. Unfortunately, the positive experience ended there. Customer service, communication, and overall follow-through quickly deteriorated. On December 31, Ryan and another representative came out to conduct estimates and measurements, assuring me the report would be submitted to insurance within a few days. By January 25, I had received no updates or documentation. After contacting USAA, I learned they had not received anything either. When I followed up with Pro Clean, I was told, "There is no good reason it wasn't submitted, it just was not done," but was assured it would be expedited. I also left a voicemail for the CEO expressing serious concerns about how business was being handled and never received a response. Eventually, USAA received the estimate, but it contained duplicated line items and pricing discrepancies compared to the original assessment. This caused further delays while the adjuster waited for clarification from Pro Clean. A partial payment was eventually issued for deposits and materials. On March 12, I made the remediation and 50% deposit payment. On March 24, I followed up with my project manager regarding discrepancies identified by USAA and was told the information had been forwarded to Ryan on the estimating team. As of today, April 14, 2026, I still have a gutted master shower, no meaningful communication from Pro Clean, and no response to additional voicemails left for the CEO. This level of communication and customer service is unacceptable. As a military family, we have lived in multiple states and countries and worked with many companies. This has been, without question, the most frustrating and disappointing experience we have encountered. Zero stars. Avoid this company after initial water mediation.

Really appreciate another excellent service call by Collin and Andre. Office staff is equally as…read moreprofessional and responsive as the technicians.

Had a leak in our roof - I mean dripping down onto my bed. Called them. Within 20 minutes Tony and…read morethe crew were there to do a temporary patch (because it was still raining) which stopped the immediate leak. Three days later they were able to do a permanent patch on our side addition membrane roof. So impressed with the professionalism, prompt service and overall friendliness of the crew and the price. Thank y'all! Would definitely use them again.

I know the struggle that Tiffany is going through. She told me. That is why I drove her back home…read moreafter she was complete so that she didn't have to spend money on an Uber. If you look at my review and actually read it, I don't say anything bad about her. My review is based on your lack of communication. If you look at that timeframe on the photo, that says "8-10", do you see the date? It says 1 June. At no time did you or your agent, clarify the time for 8 June which was the only day I requested your service. ** you are the one who quoted me $150 for my 2 bath, kitchen request. If you look at the picture, it says "pet friendly" products and in the details section it states "pet friendly home". Nowhere in your communication does it say $35 pet fee. How are now coming back to act like a victim? Again this yet another example of your lack of attention to detail. Stop trying to blame me for your lack of understanding. I was clear.

I communicated with Amanda. I needed a clean out for a move…read moreand she accommodated me. I had 1000 sq ft & was quoted $200. After she got there, she texted me, "normally this would cost $250 plus a $35 pet fee, but we'll do it for $200." Ok... no mention of "pet fee" previously, & I'm not sure why they said that after giving me the quote. Anyway, I was at the place the night before the clean & told her I didn't have enough room in my car to get the rest of the food out of the freezer. I TOLD HER TO LEAVE THE FOOD IN THE FREEZER & I WOULD PICK IT UP THE NEXT DAY WHEN I CAME TO INSPECT THE CLEAN & PAY HER. When I got there, all my food was gone! They threw it out! DID NOT FOLLOW MY INSTRUCTIONS. I was very mad, that was a lot of money in food! Then, she told me that while the 2 of them were cleaning, she left the KEY in the front door, which was open while they were taking trash out. She said a young black man wandered into the house, said he wanted to look around, & she let him! After he left, the key was missing & she couldn't find it anywhere! I told her how foolish it was to let a strange man come in, he could've hurt them, and he stole the key, which meant the locks would need to be changed! Luckily for me the owner was too cheap to change the locks so I wasn't charged for that; had I been, I would've had to deduct it from her fee. They did a good job, but had to come back because they hadn't swept off the patios or cleaned some paper that was stuck to the floor. They definitely need to step up their security & follow directions better, but I gave them 4 stars cuz they worked their asses off & the place was spotless afterward. In response to THEIR response, THERE WAS NO CAT FECES ANYWHERE IN THE HOUSE. Some litter on the floor, BUT NO FECES ANYWHERE. I don't appreciate that remark!