I had a great experience with Floor City, both with the sales staff (Terry) and the installation…read moreteam (John Adams and company). The job was done slightly ahead of schedule and the final price was $200 less than the estimate. Update: My review is of the sales office and installation team in Pensacola, FL. For some strange reason it is showing up as referring to San Francisco.

We have bought tile from Floor City USA for several home projects during the past 10 years and have…read morealways been impressed with their service. All of the people there are super friendly, helpful and knowledgeable. Gary, the installer who put down tile in our hallways and front and back porches for our first order, did an awesome job. We requested him again this year when we replaced carpet with more tile. Once again, he and his crew delivered excellent work. I give them the highest recommendation possible!

This place has a large selection of tiles and an extremely helpful staff. They took the time to…read morediscuss options with me, and even gave me several sample tiles to take home to see how they would look in the room. Since thy do not do the actual installation, they referred me to a very reputable installer.

I can't say enough good things on this establishment. The staff is extremely knowledgeable, Scott…read morethe manager has a genuine answer to any question proposed to him, Debbie runs the showroom area in a personal, professional manner, as well as the rest of the staff. Worth the drive from anywhere!

Justin really took the time to listen and consider all I was looking for in our kitchen remodel. He…read moreoffered great suggestions to take the look of our space to the next level. The white backsplash was just what I wanted and he helped me find a tile I liked at a great price- on sale!! His grout color suggestion and the border in gold was a really nice touch as well to compliment my kitchen fixtures. I'm very pleased with the work he did in our space. Highly recommend!

From the owner: At Elite Tile and Stone, we are proud to be a veteran-owned and family-operated business, where…read moreintegrity, craftsmanship, and attention to detail are at the heart of everything we do. With years of experience in tile installation, we specialize in creating stunning and durable surfaces that transform your space into something truly remarkable. From kitchen backsplashes to bathroom floors, or even commercial spaces, we deliver precision and quality every time. We treat every project like it's part of our family, ensuring the job is done right the first time. Why Choose Elite Tile and Stone? - Veteran-Owned: We bring military precision and discipline to every project. - Family-Operated: With a personal touch, we treat your home like our own. - Experienced Team: Skilled professionals dedicated to exceptional tile craftsmanship. - Commitment to Quality: We use the finest materials and deliver flawless results. When you choose Elite Tile and Stone, you're not just getting a service—you're gaining a partner who cares about your vision and brings pride, dedication, and unparalleled expertise to every installation. Contact us today for a free consultation and experience the elite difference! Elite Tile and Stone – Where quality meets commitment.

Good experience, very helpful Have decide on something from…read moreanother vendor. Issac helped with all my questions and there was no pressure to take his estimate. Thank you Issac

As a long-distance landlord, I was surprised with an impromptu need of new flooring between tenants…read more(4 bedroom single family residence neighborhood), stripped without notice. Explaining my situation to Issac (owner), he not only understood the importance of longevity and quality product...he also accommodated my needs in prioritizing his time to find, order and install carpet within my budget. Adam (Project Coordinator) was also proactive to schedule the shortest duration of time he could manage. *Start to finish, my experience with Floor Coverings International was seamless - their customer service communication, perfect. I have no hesitation referring this team to provide personalized service to help their customer. A++ Thank you so much for your services!

This company promised to do a simulation of a built-in fireplace, however it looks like a complete…read moreafterthought. The work is not square, there are large gaps, has not been painted nor caulked, and fireplace is still not operable. The job began in January 2020. The last time anyone was at the site was June 2020, after repeated phone calls and inquiries. No one has returned to the work site since June. Jansen Kitchen and Bath has been paid in full for this job because of good faith handshake by contractor and the homeowner that they would return.

We are recovering from an over 5-week remodel of our master bath and associated walk-in closet,…read moreexecuted by Jansen Bath and Kitchen. Process was both traumatic -- sleeping on a twin bed in a back bedroom, and gratifying--enjoying meeting wonderful craftsmen and working with Jansen, learning that we made the right choice with Jansen. Jansen did an amazing job, employing a dozen or so incredibly talented and courteous craftsmen. We got to know each of them, a few of which I list below: * Joe... the mirror guy... admitted that he'd cut the mirror a bit off plumb...and immediately said: I will recut the mirror to correct those gaps. THAT is exactly why we contracted Jansen! * Jansen office staff, especially Karen * "Interns' Stephan, Ethan, delightful to have in our home * Hugo Project Manager-- cranky, but always professional and competent: just what we needed1 * Doug Onyx * Jame/ Bubba tile * Chris #1, Josh and Jeff who worked on drywall and surface prepration * Alec moster plumber * Chris#2, the artistic, Perfectionist Painter who finished the job to such high standards! Owner Paul Jansen was a refreshing experience [especially in context of current business ethics]: honest, straightforward, competent, and a bit of psychologist with a sense of humor. ALL of the Jansen office staff helped us through the billing and payment process) were exemplary: This is how a business should work! We want Jansen to succeed even more now: for our selfish reasons [likely future contracts], and also to help our friends and colleagues to know why Jansen is more than good enough to merit a more estimate cost up front. In our case, Jansen actually refunded about $600 from the estimate cost. Jansen may seem more expensive up front, but it's the end result that one has to live with. Our new master bath is BEAUTIFUL and works perfectly! We are enjoying it every day now. Anyone needing bath and kitchen remodels and get your dreams materialized: Choose Jansen!

Desiree was extremely helpful and she helped me immediately I ended up with the greatest fan/light…read morefor my girl gazebo .. the reason for the 2 stars is that I still haven't received the grill part to my firepit/grill.. please send me my grill . I gave prongs that have nothing to lift and it will sit on my kitchen nook until I receive it. This is ridiculous!

This is the best Lowe's in Pirate'cola! Derek in the Nursery told us so. Hahah We love Derek!…read more To Lowe's management: Mr. Derek, in the Nursery helped my hubby & I load very heavy pavers multiple times the last couple weeks with not only a smile but also was a pleasant conversationalist & a super cool positive spirit to boot! We appreciated his help & time tremendously. Derek helped me load on occasion & he helped hubby load, we made several trips. What a lovely person you have as a employee! Like me, he also lost his mother early & we had a lovely conversation about how important moms are. WOW. He is the most genuine sweet super special person I have met in a long time. Hubby & I both enjoyed meeting him & want to give him a special thank you for all his help & kindness! Hopefully we will be done with this patio soon but if we have to return we will most certainly be looking for Derek! Pavers are heavy, hard work & we need lots of help, and apparently lots of burgers lol Thank you Derek! :)) XOXO

Thank you for all your quick assistance every time we come for building material! Love this place !read more

Hubby & I are re-doing our laundry room & I wanted a new french door for it & some ship lap…read more I looked at HD & Lowe's & a few other places but I actually found the perfect door here. They have very good quality building materials at much better prices than the big box stores. I'm also looking for a new light fixture but I think i'm going to go with a light fixture/ceiling fan combo. Anyhoo if you are looking for a specific window, door, lighting fixture or bathroom vanity etc., they have tons of options at very good prices. Def give them a look before you pay retail. Highest Recommendations.

Terrible experience with this company with their kitchen cabinet measurements (Mike), design (Mike…read moreand Bill) and placement. Nothing is measured correctly and they're refusing to fix it. No one wants to take responsibility. Take your money elsewhere!!! Very disappointed and frustrated after 3 weeks of not having a kitchen still.

Chris at American Flooring was extremely helpful in providing information regarding carpet options,…read morequality, pricing, and what would work best for our needs. Chris also came to our home to provide an accurate calculation and estimate within the same week. The installers were professional, punctual, and ensured the job was completed to our satisfaction.

The quality of work laying the planks was fine. However, the baseboards are terrible. I'm…read moreconsidering removing and reinstalling myself. Except for about 24 inches, no caulking was done. Caulking was included in the purchase but was not used. In one of the pics where I had removed tile in entryway to install new tile, it shows the plank was cut and left uneven. I would recommend LL not use these installers in the future. They were nice guys but loud (I work from home), unprofessional, used my tools without asking, left a pile of debris that should have been removed from premises based on work order.

I have used LL Flooring many times over the years for various projects. A five star rating is…read morejustified. The most recent project in Pensacola, I have enjoyed the pleasure of meeting a LL Flooring employee named Sarah. It is so very nice to work with someone knowledgeable, kind, engaging, willing to make suggestions that make sense that I otherwise would not have considered. In todays world of dealing with people that do not do what they say they will, show up late, unprofessional, and generally a pain, it is a real pleasure working with someone the opposite. I highly recommend visiting Sarah at the Davis Hwy location in Pensacola. A flooring experience and process the way I wish it were everywhere.

I had new carpet put in my house and there was an issue with installation, but these guys deserve…read more10 stars for doing what they did to correct the issues. They sent out an install crew, ripped out all the carpet they put in and installed all new carpet properly and I couldn't be happier. This is how they have been in business for so many years I'm sure, they stand by their product and workmanship! Highly recommend and so thankful I choose them to replace the carpet in my house. Kudos to Al the sales man I dealt with, great guy very kind.

Came in to get new tiling for the kitchen floor not only was there a customer service exceptional…read morebut the prices were very reasonable as well, had a wide variety of different type of tiles I could choose from, I really truly enjoyed the staff they're very friendly and helpful and I was able to walk out with everything I needed. Pensacola and you looking to remodel come visit the people at Jones flooring center.