Absolutely fantastic! Unmatched Service…read more Top-notch Quality Incredible Vibes Yolanda is simply the best!

From the owner: I Specialize in Locs-Loc retwist, Loc repair, Loc extension, etc. Natural hair stylist-Two strand…read moretwist, Flat twist, Comb twist, Silk press, Crochet's, etc.

Amazing vibe in the nail salon, lovely drinks with both alcoholic and non-alcoholic options. Sam…read moredid a wonderful job and was very particular about shape and quality, which was greatly appreciated since I haven't had my nails done in a while.

Ok.... So.... Hear me out. I was so excited to try this place for a pedicure. Had been wanting to…read morego for months. I finally managed to get myself scheduled & put the time aside to try it. The establishment really is lovely with sliding garage style doors that open for a wonderfully open, airy atmosphere. I loved that feature. It's beautifully decorated & clean. Very chill vibe with a cocktail bar & menu! (Nice touch!) I genuinely enjoyed my sparkling Rosè while my feet got pampered! I do have one *major* complaint however.... Something I had a very hard time with & was really a struggle for me was they don't have proper pedicure chairs. They're just regular chairs & a large basin for your feet that IS NOT SECURED TO THE FLOOR, so I spent the entire service with my legs tensed because I was trying so hard not to push this huge water basin full of soapy water etc onto the lap of my nail tech!! Despite my efforts to prevent the basin from pushing towards her lap, my poor nail tech had to continually reach up & push the basin back towards me because it was perpetually sliding all through the service. When I expressed my apologies for its sliding, she stated "it's fine, she's used to it." She was very sweet but this frustration really took away from me being able to relax during the pedi because my legs were so tensed & I was so worried about the basin splashing into her lap! Manifest, PLEASE get some proper pedicure chairs!!

I took my son here for a massage. We have had massages here in the past. This time we had a new…read moremassage therapist and let me tell you. It was the worse experience. It made myself and my son so uncomfortable that we left after the consultation got very weird. I am thoroughly disappointed that nobody from management called me. This was on Sunday and it's Thursday evening. Ladies and gentlemen used to be the place to for supreme experience and top notch service. Sad to see it's a place I would prefer not to return. Extremely disappointed.

My first visit was so disappointing. I asked the stylist for a shag and even showed her pictures…read more She seemed to understand and I was expecting a minimum of 2" cut off all over to achieve this cut but all she did was blend the layers I already had, barely cutting off any hair. I made several comments that I wanted it much shorter and that she could maybe take a razor and take out some of the bulk, but all she did was gaslight me, make excuses, telling me my hair already has a lot of layers. I was never offered the complimentary hand/ arm massage which was a disappointment, and I walked out with the same bad cut I came in with. After much thought, I decided to call to request either a refund or a redo with a different stylist. I'm glad I called because they were able to match me with a master stylist a couple days later who gave me the exact cut I wanted. Holly was so wonderful, and she really listened to what I wanted. I will definitely be going back to her. I gave them 4 starts because my initially visit was such a nightmare and I had to go back.

I liked Abstract A. I saw Jordan, and she was very personable. I didn't want a complicated trim,…read moreand she delivered. Bonus points for calling me to let me know that the client ahead of me was running far over time and that I should wait to come in - the space is small, so I wouldn't have wanted to wait there, and I was able to work at home until my appt. The price is the best I've seen in Cleveland and they give student discounts, which, in addition to client pics online and a good location, is what primarily drew me here. However, I do recommend double checking with your stylist about how much you will owe -- I went in thinking the price would be the same as online, but was charged more, so even though it's not very expensive, I would recommend double-checking. I got a very standard trim, and Jordan did a great job taking off all of my dead ends. I perhaps might have liked more layering than what she did, but she respected that I wanted to be able to pull all of my hair back into a ponytail, which was still very much possible. The main downside was that she waited far too long to straighten my bangs, so by the time she wanted to do them, they had already dried in a super weird way and needed to be re-wetted and re-dried before she could trim them. I told her this was going to happen, since I have super thin hair, but I don't think she believed me. But overall, I got a really nice cut, and will likely be coming back.

Cindy is just as sweet in person as she is on the phone. She sat and talked with me about what I…read morewanted for my cut and suggested tips for me to try in order to get the perfect beach wave (I have 2b waves). She ended up cutting my hair perfectly. It's beautiful layered and feels so healthy. The cuts here are a bit pricy but I think a good cut every few months is worth the money. **the salon is located upstairs!!

Ms. Ladosha Wright is the GOAT in hair color here in the "Land"…read more She has been coloring my hair for over 10 years. If you're looking for beautiful highlights with color, then she's the one, hands down! Beverly J. Roach A.K.A. BJ

This was by far the best hair experience I've ever had!!! Sabrina took her time with my hair. She…read moreexplained the products she was using and made sure my hair was thoroughly washed and bone straight! Ladosha came over and explained some things to me as well and gave complimentary items to make sure my hair lasts. Overall, good experience and the music was good!

Elise is fabulous the best for waxing and she is quick. She is one of the best in the business…read morehighly recommended

Cassie at Salon Lofts Beachwood is such a gem of a person and amazing at what she does! I used to…read moreget a Brazilian wax before coming here, but she introduced me to sugaring and totally converted me! She makes the most painful day of the month, such a breeze! Highly recommended for anyone looking to get a bikini/Brazilian sugaring

Made my first hair experience in Cleveland a 10/10! Will definitely be back for such…read moreprofessionalism and courtesy!

I love Veronika's attention to detail. My hair is perfectly colored and cut…read more I enjoy visiting the salon. Everyone is friendly and kind.

A few relatives of mine went here to get their hair styled for a wedding reception. One of the…read morestylists constantly complained about one of my relatives long hair, saying it was too long to style and asked her why she hadn't cut her hair. My relatives hair is down to her lower back. On top of that, the stylist tries to charge extra for washing and blow drying my relatives long hair just because it was long. Rude stylists and staff, when we called to discuss this behavior with the owner, the girl who picked up the phone would not put us through to the owner and gave fake excuses as to why - saying the owner had clients all day but at the same time was not present in the salon. We will never come back to this salon.

Found the perfect colorist at Studio Taylor on Fairmount…read more Thank you Carlo, for doing an incredible job of full blonde highlights. I had jet black virgin hair. I couldn't believe how much my hair lifted and wasn't brass at all. You def have earned yourself a loyal customer. I'm in love with how my hair turned out. Also, the ladies at the front desk are super friendly and even remembered my name. I think it's Gabby and Lisa. Thank you for making me feel welcome;)

After being a regular customer for years, I had a bad manicure by the owner's wife. She was surly…read moreand insulted me. Her husband was the usual one I went to, But at last minute I needed a manicure and another operator did a terrible job. I went back and was told I was no longer welcome there!

My nails look terrible. I also got cut. Tom did a terrible job don't recommend and will never come…read moreback.