A few relatives of mine went here to get their hair styled for a wedding reception. One of the stylists constantly complained about one of my relatives long hair, saying it was too long to style and asked her why she hadn't cut her hair. My relatives hair is down to her lower back. On top of that, the stylist tries to charge extra for washing and blow drying my relatives long hair just because it was long. Rude stylists and staff, when we called to discuss this behavior with the owner, the girl who picked up the phone would not put us through to the owner and gave fake excuses as to why - saying the owner had clients all day but at the same time was not present in the salon. We will never come back to this salon. read more

Found the perfect colorist at Studio Taylor on Fairmount. Thank you Carlo, for doing an incredible job of full blonde highlights. I had jet black virgin hair. I couldn't believe how much my hair lifted and wasn't brass at all. You def have earned yourself a loyal customer. I'm in love with how my hair turned out. Also, the ladies at the front desk are super friendly and even remembered my name. I think it's Gabby and Lisa. Thank you for making me feel welcome;) read more

I was interested in finding a new salon for manicures and pedicures after I had several instances of poor customer service and professionalism after patronizing the same salon for over 6 months of appointments. Raisa was very pleasant. We chatted about a variety of topics. The appointment seemed to take a while, nearly two hours mid-week which was longer than I was expecting. The service was very good, clean and careful. It was $140 (for a gel mani and regular pedi including tip) which is pricey to me. I liked her and the salon and would go back for special occasions. read more

Returned to Studio Taylor and left with mixed emotions. My hairstylist was wonderful as usual, but the young man who "greeted" me at the check- in desk was anything else but welcoming. During COVID outside doors are kept wide open. I'm easily cold and on a 43 degree, rainy October day this is not a place I'd like to spend 1 1/2h. I understand that COVID requires changes, but the space in a vacant former retail store is lacking any attempt of decoration. Not sure if I'll return, certainly not until warmer weather. read more

I was lucky enough to get a walk up appointment, and they were so nice and fast. It was a great haircut and very normal priced for the area and type of salon. I will definitely be going back. read more

Unethical. My mom is homebound and critically ill. When I requested the appointment I told them specifically to call my cell number. Apparently, they had my mom's number from prior records and left several messages on her machine (the ringer on the phone is off to allow my mom to rest). When they finally called me on my cell phone they indicated that I had missed the appointment and would charge me $350. I asked to speak with management, no one called me back. I explained the situation and they still indicated they would charge the card on record. They actually sent my mom a card in the mail indicating that they would charge me. Wow. Disgusting and unethical. Shame on you studio on taylor. read more

Wonderful place to go to feel pampered - I started going there when I won a gift certificate for a pedicure - did I feel special! After driving nearly an hour to get a haircut - I decided it was now time to save gas - and my time. So I figured Studio Taylor was the place - convenient parking is a real selling point - friendly staff - love my haircut! read more

This is honestly a very solid salon. I've gotten my hair both cut and colored here, and I've had good experiences. The salon is always clean and bright, and they have their own parking lot in the back so you don't need to park on the street. And back before COVID times, they'd always offer you water or tea to make you feel comfortable. The only reason I'm docking a star is for the price. Last time I went, I got an extremely simple haircut (probably not even an inch off the ends, just to get rid of the dead/split ends) which lasted less than 20 minutes, and I was charged $70. I get that you pay for quality, but 1) I was under the impression my bill would be about $20 less, and 2) the stylist barely did anything to my hair. I'd definitely consider coming here again for color or a major haircut, but if you just need your ends freshened up, I might suggest somewhere else. read more

IA friend of mine goes here because she loves the stylist. I decided to give them a try while in town. But i noticed a sign in the window that said cancellations must be made so many hours in advance, The receptionist (young man) confirmed this and even said a credit card on file could be requested to charge in case of cancellation. Whaat? This isn't a doctor's office! Many other hair salons in town. what a turn off! read more

I happened upon this salon for my first cut when I moved to Cleveland. I was so happy with my cut that I added a highlight/lowlight to my first appointment, and I never turned back. The staff do a wonderful job of listening to what you are looking for, but possess enough artistry to really make it shine. This is important with cuts but even more crucial (I think) with something like balayage, which is freeform by nature, and depends on the stylist's creativity and technical ability. Plus, they use Oribe. So every moment starting from your shampoo feels all luxe and spoiled and whatnot. You won't be disappointed. read more

I got a horrid (mens) haircut. Worst I can remember. I tried to give guidance but the person didn't get it. also expensive.

Fantastic place. The experience is all you'd hope for. I love the helpful warm attitude of the one staffer Amora. The place is a gem!

I rediscovered Studio Taylor in March and really love how Chanel changed my look! Really looking forward to a safe reopening.

I'm a recent transplant from SF and I'm a hair product fanatic/addict. My current addiction is Bumble and Bumble. My previous hair salon was a B&B salon and I was sad to leave my stylist, Brooke. I was in need of a haircut - it had been about 5 weeks, so the closest B&B salon was Studio Taylor. It's true what everyone says about the receptionist - you have to call multiple times in order to get a live person. So I set up an appointment for last Friday with Racquelle. When I arrived, the place was pretty packed - it's a full-service salon, so that's to be expected. I only waited about 10 mins for Racquelle to get to me - in the meantime I had an amazing shampoo experience. Raquelle checked out my hair and I told her what I had been doing with it for the last few years and that I just wanted a trim. She was very nice and chatty, which I appreciate. Overall, the cut went okay. She didn't do the "point cut" style which is when you cut layers and just kinda clip randomly, rather than cutting straight across and even. So, my hair is a bit poofier than I would like. But that was my own mistake for not clarifying exactly what my previous stylist had done. Surprisingly the price was what I paid in SF. I know my salon in SF was reasonable for what I was getting - $55 and up. But I expected Cleveland to be a little cheaper. So, while I'd like to go back, I think I might need to play the field some more. read more

The best place to go for all beauty needs! Everyone who works there is super friendly, and I always feel at home. I have gotten highlights, keratin treatments, haircuts, manicures, and pedicures here. It's a little on the pricey side, but it well worth it. read more

Worst gel mani I've ever had. I got them done 4 days ago and they're already chipped and peeling.

No matter who I see here they always do the best job. From making you feel right at home to the end results I'm always so excited and leave so happy! Wouldn't recommend another nail salon. read more

Chic yet not stilted. Something for everyone. I'm happy as are my very critical 20 something daughters. Milana is the best!

Friendly neighborhood salon, not a chain, with great stylists, color experts, pedicures, manicures, waxing, keratin, and all your grooming needs for women and men. Parking behind the building or on the street. My friends have been coming here for years. Now I am. If you want quality, you pay for it. (Fantastic bread store a few doors away.) read more

I have been coming here for years since I moved from downtown Chicago. Nice staff that know your name, skilled stylists and convenient location in the heights. I always see someone I know there. I am very happy and will continue to support. read more