I am deeply disappointed with the care provided at this facility. The lack of empathy, clear…read moreunderstaffing, and complete disregard for the well-being of pets are shocking and heartbreaking. Our two puppies, Cava and Sofi, suffered terribly during their stay, leaving us devastated and questioning how this facility is allowed to operate. We entrusted this facility with our perfectly healthy, happy puppies, and they were returned to us in horrifying condition. We were instructed to bring our pets in harnesses and collars for easier handling but were never informed that these would remain on them for the entire week. When we picked up Cava, I was horrified to find her harness had dug into her fur, creating painful open wounds in multiple places on her body. I had to peel it off her, and it was clear she had endured immense suffering. Both Cava and Sofi were shaken, traumatized, and clearly unwell when we brought them home. Cava has been vomiting her meals and experiencing persistent diarrhea, while Sofi, who was also perfectly healthy before her stay, is now suffering from vomiting, diarrhea, and a persistent cough. Their physical suffering and visible distress make it abundantly clear they were not given even basic care during their time at this facility. To add to this nightmare, I provided clear feeding instructions and more than enough food for their stay, yet the facility somehow "ran out" of the food I brought. They then had the audacity to try to charge us extra to feed our puppies from their own supply. This blatant mishandling of such a simple responsibility is just another example of their incompetence and disregard for the animals in their care. Adding insult to injury, we now face costly veterinary bills to address the harm done to our puppies. When we approached the facility about a refund, they only agreed to provide a partial refund, which is unacceptable given the mistreatment our puppies endured and the complete breach of trust between us and the facility. This gesture falls far short of what is necessary to make this situation right, both financially and morally. This review is intended as a word of caution for anyone considering this facility in the future. The lack of communication, proper staffing, and basic empathy for the animals in their care is inexcusable. Shame on this facility for neglecting the very pets they are entrusted to care for. I urge management to take immediate action to address these issues--no pet or pet owner should ever have to go through this kind of heartbreak.

This is an update to my previous 2 star review. Since that post Reese the Manager was kind enough…read moreto reach out to me in person. That demonstrates a lot of care not only for the business but relationships. She listened, understood the situation and worked to resolve the situation. Kudos for accountability and a lovely professional demeanor. I like the trainer Loyda who was very successful with gaining rapid improvements with my dog Kalie and highly recommend her. The trainers should be autonomous to decide the next steps of progression and micro managing reduces client confidence. All In all, Ruffgers does give a better effort than any other place I've been in the Lee and Collier areas for dog day care and that's not an easy achievement.

Just over a year later and I'm taking two dogs to classes at Lucky Dog Company. I've gotten to know…read morea lot of cool people. I am the only one here training Yorkshire Terriers and one of a few men bringing their dogs to classes. My rescue Jax is now registered with me as a Therapy Team with Pet Partners. We're doing visits with other teams at a memory care facility. Soon we will be doing visits at a summer class for special needs children. My long term goal is to be able to visit children in hospitals and shelters. Jax just melts into the arms of a child. Dog training is about training the owner to better communicate with their dog. I am amazed at what I've learned in the past year. Jax has came a long ways too, not to mention his little brother Stud Muffin. I firmly believe there is no better trainer out there than Mary and no better facility than Lucky Dog Company. Hope to see you there.

Best dog trainer! As new dog parents, we needed guidance and support. Mary provided that and more…read more She truly helped us get our puppy off to a great start with proper training. We appreciate all Mary did taking personal interest in our sweet boy Blu.

My 10 year old rescue has very high anxiety as well as many other issues but since enrolling her in…read moreBubbles and Biscuits salon enrichment classes she has done amazingly well. She now actually interacts with other dogs and her anxiety level has decreased significantly. She has become much more social and looks forward to her "puppie picnics" each week. The staff is extremely knowledgeable and the establishment is new, clean and modern. I finally found a groomer who understands my dog and she always looks beautiful but more importantly, she isn't stressed! I highly recomm Bubbles and Biscuits Pet Spa &Social Club for Dogs in Bonita Springs.

From the owner: Bubbles and Biscuits will nourish your soul and your dog's spirit and body. We are bringing the…read morecommunity together through animal care. Our services include grooming and self-serve bathing & drying. We also offer enrichment sessions and training.

Eric is an excellent trainer. His 40 yrs experience really shine. My 3yo female's behavior is night…read moreand day after 5 sessions. He helped us understand how to communicate with her in a positive, supportive way instead of yelling and frustration. We brought lists of problem behaviors and he provided excellent strategies to correct them. I highly recommend Speaking Dog to help you and your dog understand each other.

Dog training in Cape Coral seemed easy to find. With so many "options" or call centers really, Eric…read morewas the only real live human that actually is the owner that answered the phone on my search. He is amazing. My little Frenchie needed a lot of help if he wanted to continue to be invited to Grandmas house. Since Eric started working with Piggy and training me, the change has been remarkable. Eric utilises positive reinforcement and is extremely fun to work with. The change in just two visits has been remarkable. On the third visit Piggy has learned to sit, stay, and come. This is remarkable considering how rambunctious my little guy was. My love and relationship with my pup has increased 10 fold. This is all due to Eric at Elite. He also has a website speakingdog101.com. He really teaches you how to speak to your dog. Look no further for a trainer. He is also a great value. Athens quotes were insane. Eric is the best! You won't be disappointed!

Cheryl and her staff are terrific. You can tell they really love the animals in their care. My…read moredog, Maxie has boarded there many times and each times seems sad when I come to pick him up. Grooming is also good, though as often is the case in SW Florida groomers are often not available. Highly recommend this business and its staff to anyone who loves their animals.

I feel confident that my dog will be well taken care of while I leave him there either for the day…read morecare service or while on vacation.

We attended AKC Canine Good Citizen classes and truly enjoyed them. There was a nice mix of…read moredifferent dogs in our class, we met in busy public places, and in different locations, so our opportunity to really learn was truly maximized. I found classes to be fun and useful. Trainer Michele Ryan did an excellent job not only teaching us the "how," but also explaining the "why." We will definitely be back.

From the owner: Congratulations! Your have found Train Pawsitive and Animal Modeling and Acting! Please visit our…read morewebsite and YouTube Channel for more information. We have a lot to offer you, but not too much so it's overwhelming! Training and working with your dog should be fun! We hold outings, socials and student appreciation parties! Looking for something different? Check out our Musical Freestyle, Performance Trick Dogs, and Animal Modeling and Actor classes (AMA), We are the first and only AMA business in Collier and Lee County! Our dogs and cats get work! Anheuser-Bush, Duke Energy, Fossil Fashion Magazines and Infomercials to name a few. The Original Public Social Pet classes are always a hit with real life outdoor training! We enjoy helping others! In reality, we understand if we do not have what you are looking for, we won't be offended, we will direct you! It's all about setting you and your dog up for success!

There aren't enough words for how AMAZING this facility is and has been for us!!! We welcomed a new…read morebaby in December. To prepare for this we brought our 3 dogs to be trained in November. When we got them back they went from completely untrained to trained in every way! Door manners, in the car, on the leash, and other basic commands, you name it! They were crazy about food and now they will sit in front of food and wait to eat it when they are told. It's amazing! We then brought them back for a tune up when our son was born. It was awesome knowing they were with people who knew them and loved them. Our dog Charlie ran and jumped in the lake immediately! Happy as can be. A huge shoutout to Derrick! When our son was born 4 weeks early he went out of his way to pick our dogs up when we were stuck at the hospital. He truly loves the dogs and cares about the families. You can tell this is his passion and it shows through his work! Lastly, Anthony has been fantastic to work with throughout too! Due to him and Derrick we will continue bringing our dogs back here when we need boarding knowing they are in the BEST hands. If you're looking for a great training facility with the best people, look no further. You found them!

The trainers were excellent with our dog & treated him very well! I needed training for myself &…read morethey came out to our home. Our dog was so excited to see them that he covered them with kisses! Cedrik & Anthony are kind & caring trainers & very professional. Highly awarded trainers & can even train dogs to be service dogs. I would highly recommend them! We are so glad we chose them!

My 3 yr Rottweiler named Keisha started getting aggressive with guests coming into the house. I…read moresent her to a two week boot camp 2500.00 later she came back nervous and and shaking when I gave her commands. I called Larry with Ace Dog Training he told me that training the dog off the property they do not act the same. I did the 5 week program I learned along with Keisha 100 % better I would recommend Ace Dog Training highly he knows what he is doing. Sincerely Rick Fuerneisen

From the owner: Private Dog Training Sessions At Your Home, 8 weeks of age and up. Housebreaking, Obedience, All…read moreBehavioral Problems Solved, Service Dog Training, and Protection Training. We Train All Breeds And All Ages.