Great service hand down best price with work insurance. Always repairing my glasses since my son breaks em no charge several times

I had an amazing experience at Site for Sore Eyes Fairfield. I lost my glasses unexpectedly and needed a replacement as soon as possible because I can't drive safely at night without them. Fortunately, I still had a valid prescription from last year that I brought valid until 2027, so there was no need for another eye exam. Daniel took care of my glasses and were ready in just 30min as promised. I was truly impressed by how fast and efficient the service was. A big thank you to Noura as well for helping me choose the perfect frame and making sure it fit comfortably before I left. She was patient, friendly, and made the whole experience stress-free. After I got home, I realized I had forgotten to ask for my itemized invoice. I contacted Daniel, and he emailed it to me almost immediately. That level of customer service really stood out. Thank you, Daniel and Noura, for going above and beyond during my emergency. Your professionalism, kindness, and efficiency made a stressful situation so much easier. I highly recommend Site for Sore Eyes Fairfield! read more

The man working behind the desk was extremely nice and helpful and gave me a good deal helping me find the perfect pair I wanted. read more

Site for Sore Eyes - Fairfield - Eyewear & Opticians Near Me - Fairfield, California

I paid a lot but my glasses are already the worst pairs I have ever purchased. Thank goodness I still have my back up. I bought the Meta and paid for every lense upgrade, no problem paying...but I can't see out of these, the progressive lenses viewing region is all messed up. Horrible! 2k wasted. My son has same problem. Upset but very upset at the low quality products...can't see after 30days realizing it'sthe visualfield, took it to my old optometrist and he said they made it wrong! so upset. read more

I came in to get some prescription lenses on my own frames. I told Daniel what I was looking for and he delivered exactly what I wanted! I also went in I get an eye exam. The doctor giving the exam was so knowledgeable, easy understanding. Explained why my eyes are the way they are and what I should be aware of to help with my eye sight and health. The team here at the Fairfield location was great! They made sure everyone coming in was greeted and taken care of. Definitely coming back and recommend anyone looking for a good ready in a few hours optometrist!! read more

Site for Sore Eyes - Fairfield - Custom Gradient Prescription lenses fitted on frames I brought in. - Eyewear & Opticians Near Me - Fairfield, California

They offer a great variety of glasses . An outstanding customer service I will totally recommend it . read more

I have been waiting very patiently to upgrade my glasses and I'm so happy I found this place! Thank you Nora and Daniel for letting me be comfortable trying on as many frames as I wanted and helping me out with a great deal! I will be back in the future read more

Highly recommended. The owner and staff there are very nice and listen carefully to your needs. The prices were very reasonable and glasses done on time as promised. They have a huge selection to chose from. Thank you Site for Sore Eyes Fairfield! read more

Had a great experience with Nora and Daniel. They were both super kind, patient, and explained everything clearly without rushing me. The exam felt thorough but easy, and they made the whole process feel comfortable and stress-free. I really appreciated how attentive they were and how willing they were to answer any questions. Nora was literally the sweetest person I have ever met! She made me feel so comfortable and taken care of and I genuinely really enjoyed my time during the exam with her! These people made the experience a 5/5 read more

Amazing service! I came in needing a quick fix for my glasses, and they helped me right away. The staff were incredibly friendly, accommodating, and professional. The repair was fast and done perfectly. Highly recommend this place for both quality service and great customer care! Thank you so much Dan and staff! read more

Thank you Daniel for my glasses repair and new lenses today! Great service 10/10. Would recommend - Marissa.A

Very helpful always kind and willing to help with any problem or question they remember me and what I like very nice to come in and feel welcomed read more

This business has been where I have gotten eye exams in Concord for years. The staff is professional, friendly, and helpful. They offer a variety of choices is eyewear as well as contact lenses. The staff are always patient and accommodating. I would highly recommend this location if you are in the market for eye exams or the latest eye glasses. read more

Been here about 10 years ago but I broke my eye glasses last night and decided to stop by and see if they could assist me. Daniel was wonderful! He found a replacement frame and popped my old lenses until I see my eye doctor. Everything was 30% off and 5 minutes later he had my glasses working and I could see! He also offered to see the onsite doctor but I was running extremely behind schedule. Other places are a lot more money and you have to wait not here their even open on Sunday! Thank you read more

Just about everything went well, today. I happened to be in the Fairfield mall today for a visit to H&M. Although H&M also provided excellent service, their inventory is low, out of my pants. I digress. On my way out of the mall, I noticed Sight For Sore Eyes, which I had no familiarity with nor had a read about them on Yelp I have VSP insurance which they accepted, my first question, to Mr. Daniel. I then asked if he carried Swedish brand glasses Skaga? He did not carry said brand. I explained I had found this brand at Kaiser for $280, but Kaiser doesn't accept VPS insurance. I explained, for the past 60 days I had been unsuccessful in finding any other local & when I was abroad. I explained to Mr.Daniel, I would likely return to Kaiser, purchase at $280 & try to submit a claim to VSP. Mr. D is an excellent salesman. I was able to show him three or four pictures of exactly what I wanted. BTW: Skaga SK 2153 200 53 18. It's a beautifully designed frame, in blue color with slight details in black. I will hopefully remember to attach said pics. He then told me he could get them for me in 2-3 weeks. He then showed me a photo online & he had found the exact frame & color, as I was aware it is available in several colors but my eyes are naturally blue & I thought it worked together well between the color-match & design. When we began discussing transition options he suggested blue; so when outdoors the lenses will tint-blue, he said similar to the shirt I was wearing & thus match the frames with the transition to blue. Great suggestion, I also opted for the other niceties: anti-glare, anti-scratch, blue-light-protection. I believe he also said, if within one-year, the lense is scratched, it would be replaced for $50, seemed reasonable. I think the only option not available was polarization, for this pair, but you know I didn't stop at one pair. I went home & found two different previous pairs with outdated prescriptions. We agreed to turn one pair into readers, as I don't like the bifocals. I think I just agreed to pay for the anti-glare. The other pair I had was Maui-Jim outdated prescription with bifocals, which I despised. He said he could put my prescription into these, which would be dedicated to outdoor-distance with polarization. He told me he would sweeten the deal with a free pair of prescription glasses, for distance, to return in one hour. Also, promised within same hour to update my reader glasses, older ones. So, when I returned, an hour later, it still took some time but I didn't care, no rush. I ended up leaving with my old reader glasses updated & the free one, for driving-distance. In they said in about two weeks the ordered pair & the Maui-Jims would be available. I told them, I wouldn't mind if it took a month. Inasmuch as I had the readers & the drivers I can be patient for a month to get exactly what I wanted, with better options, service, price & willingness to get me the exact product which I couldn't find anyone else willing to provide the customer with their exact product request. This experience was so much better than my former experience in Santa Rosa, where it felt exploitative, the glasses sales team were out for blood. I highly recommend you give this shop a try. I told them I was so impressed with their customer service that I would write a positive Yelp review & recommend them to any friend, anyone. The other customers seemed to also be having a positive experience. The other Yelp reviews are spot-on. Please discount the guy who complained about breaking his own glasses. read more

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I've gone to them for an eye exam for frames and contact lenses fitting. Everyone was super nice and super patient when I was having trouble putting on the contacts myself. Always going to come back to their establishment! They also have online booking which is super convenient read more

Let Me tell you, I'm beyond satisfied with not only the customer service but knowledge of both of the sales and let Me tell you the eye doctor as well. The eye exam was very professional and knowledgeable, I felt more than just another customer but like it was my doctor who cared for my eye vision more than myself. 5***** for her, While choosing my glasses, was very on point with what I was looking for up to showing me quality different. I left with a new pair of glasses and due to my emergency of mine being broken today, I didn't miss work and had them 1hr later. Thank you very much! 5***** read more

Site for Sore Eyes - Fairfield - My pair I got 1 hour later , I could not just see again, but see a lot better ! - Eyewear & Opticians Near Me - Fairfield, California

This is hands down the best place to get your glasses! The team is incredibly accommodating, always helpful, and the prices are unbeatable. I couldn't be happier with the service and value. read more

Had a great experience here! I got my prescription, and 2 glasses for a great deal all within 3 hours time. They're services so foo, all my siblings have gone to them too! read more

My husband is currently shopping for frames. I had just brought my daughter to this location last month to get lenses put in her favorite frames so I suggested this place to look at their selection of frames as they had a good variety last month when we stopped in. I was trying on frames as my husband was shopping cause I like to switch mine out frequently depending on my outfit and was taking pics of my profile with the frames on, I do this every time I shop for frames to make sure I like the way they look from the side. The lady that was working there kept pressing my husband for what he was shopping for and he told her he just wanted to try on frames to figure out what style he liked, she then came up to him and told him that we couldn't take photos of frames if we weren't going to buy them. My husband wasn't even taking photos, I was! Her body language and verbiage was unwelcoming at this point which turned us both off and we abruptly left. This is NOT how you treat customers whether they are browsing or purchasing same day. In fact, I had previous frames from this store stored in my phone that I planned to come back for in the future and I will take my business elsewhere now as well as not bring my daughter back here anymore. Very rude and uncalled for behavior by the lady working tonight. The male that assisted my daughter and I last month should train her on how to give better service, he was very kind. read more

The people at this shop are very nice and happy all the time! Just good vibes. I got my prescription sunglasses (Ray-Ban) and eyeglasses (Tiffany & co) at this place. I like that they have a lot of styles to choose from for both sunnies and eyeglasses. They carry some high end brands as well. read more

I bought some readers and I absolutely love the frames. So, I went to the other place (which will remain nameless). After I was told that they couldn't change out my lens, I walked to Site for Sore Eyes, gave them my prescription and my my frames. Within 30 mins (actually a little less), my glasses were ready! Plus, they gave me a 20% discount on my lenses. The price was great. I am thrilled with the glasses! So much so, I'm going to bring back my other pair of readers so that they can swap out those lenses. A total win! read more

The staff are very friendly and helpful. Easy quick appointment for eye exam when I needed it. They can pretty much order any brand and style you prefer. Thank you! read more

This is my second time going to Site for Sore Eyes and definitely will not be my last one because their service is just top notch. Daniel was very accommodating from the first time i stepped in the store and made sure I was well taken care of. Actually all their staff from the Doctor to their sales associates are very friendly and welcoming. They also have the latest and a vast variety of glasses to choose from. Will definitely recommend this place to family and friends. read more

Site for Sore Eyes - Fairfield - Daniel - Eyewear & Opticians Near Me - Fairfield, California

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Used to like them a while ago. Bought a $250 pair of prescription and whenever I needed adjustment he new my name and made adjustments. After that I bought a $200 pair of sunglasses. Maybe a couple of month later had sunglasses on seat of my car and put gallon of milk on top of them. Tweaked them right away. His female coworker said nothing could be done so I bought another pair. Damaged that one. Took both to vv site and worker fixed both. Just went back today for bent prescription and he greeted me and said I have scratched lens, just backup. Refused to adjust it. Went home and fixed it myself! As long as ur buying, they're trying! read more

Everything went amazing, very thorough exam with lots of helpful information. Great customer service, very kind and patient. The store is very clean and organized. I've never worn contacts and was very worried but they taught me very well and I can do it on my own now. I would recommend everyone to come here. It was quick, easy and high quality. read more

I called the store to inquire whether they could repair my broken Silhouette eyeglass frames. Thankfully, I was in and out of the store within 20 minutes with newly repaired glasses. Great customer service! read more

They are absolutely amazing and they are quick with orders. I highly recommend coming to them for glasses!

It is very nice to see Mr. Daniel and his staff here at Sight For Sore Eyes still here providing the BEST quality eye care service you will find in town. I have been coming here since 2018 and it has been 3 years since I was last here. The moment I step foot into the store, Mr. Daniel immediately recognized me even through my hat and my facial covering. He even remembered the two pair of glasses I purchased from him the first time I visited their store! Talk about having good memory! Trust me, these people will take very good care of your eye needs. They have been in business for longer than I have been coming here and based on their success, they will be here for many more years to come. One thing to note is that they have the capability to make their own lenses in-store, meaning you can potentially have your new glasses or new lense for your older frames done same day if need be! Lastly, if you ever have any issues with your new frames these people will take good care of you. read more

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Fast amazing service, and really reasonable deals. This place has been my go-to for the past two years, and they've never failed to disappoint! read more

Their staff is very friendly and provide best customer service ever i didnt have an appointment and i just walk in they took me for the exam right away .i got my glasses next day in the afternoon and also my bro and mom got glasses here as well..i highly recommend this place read more

Excellent Service, everyone was very friendly and honest! All my questions were answered, I will definitely come back for more pairs of glasses, read more

Great business, went in to get my Cartiers fixed because my frames had a slight bend to them. He fixed them with no issues and did not charge me for the fix. I'm happy with the result and recommend anyone to him. 10/10 read more

Absolutely amazing service! I broke my glasses and needed replacements asap. I'm so glad I came here and would recommend coming here. Everyone who saw me today was incredibly nice, friendly and helpful. I was worried my glasses were going to take a while because I have a high prescription but they should be ready tomorrow. I am so relieved! (They said lower prescriptions they can usually get out that same day!) I will definitely be coming back and referring others. read more

Quick, easy, and great customer service. Fernanda helped me choose my glasses and did a great job. She was very patient with me while also giving her opinion. I wasn't ready to purchase that day and came back the next day. They made the purchasing process easy and had the glasses ready for me within an hour (because I let them know I had work shortly after). I would definitely recommend it to anyone looking for glasses. read more

Only location around that would replace lens in Cartier glasses 2 pairs two different ways!!! Not only did they do a good job they did it at a reasonable price and in a timely matter!!! Just what I asked for prescription, color transition lens perfect all the way around I will definitely go back!!! read more

Site for Sore Eyes - Fairfield - Transition - Eyewear & Opticians Near Me - Fairfield, California

My wife and I received the absolute best experience one could possibly imagine at Site for Sore Eyes. Daniel and his staff really went way above and beyond in figuring out the best options for my wife after some serious eye issues. Along with Doctor Brenda the team was able to resolve my wife's unique vision issues and she is seeing better than ever! Daniel, we are so blessed to have met you, thank you from the bottom of our hearts! You have new life long customers and friends!! read more

I love how easy and convenient it was to schedule an appointment online and received a followed-up by phone the next day. The doctor and staff here are very friendly and helpful. I felt so comfortable throughout my appointment. To top it off, I was able to get my glasses the same day by Daniel! Overall, the prices and service here is phenomenal! I will definitely be coming back for the next exam. 10/10 would definitely would recommend all my friends and family.Thank you! read more

Danny helped me find great pair of lenses at a great price. very helpful and great customer service!

Danny was very helpful, fast, and patient. Great customer service!! Helped me find great lenses and left very satisfied.