It's getting better than the past. Needs more info with the local nightlife. Not everyone is from…read morethis area and will be nice to know what the locals do for nighttime fun & local restaurants.

I owe much gratitude to the Eugene Weekly for helping me discover my inner love for food and…read moreigniting my ability to find something to do during any day of the week. Becoming a local is no easy task but one can certainly fake it with the most recent copy of the EW. Plus, the annual restaurant awards for the "people's choice" is a real opportunity for anyone to try the city's best restaurants. The articles are well written and the entire paper is generally a good read. Granted its not as diverse or as content heavy as the Register Guard, its geared toward a local audience. An audience of which that can attain this paper for free. Out of all of the local publications in Eugene, the EW stands above them all for a good collection of content ranging from classifieds to insider articles.

1....the R.G. still gives its address on the internet as on Chad Dr.in Eugene when in fact they…read morehave not been there for a very long time. 2...customer service is totally NON-EXISTENT.Last live person I spoke with was in the Philippines. A Lotta good that did. 3...apparently a change was made in my delivery person a while back. & that service now equals their customer service. 4...that "service" now includes: my paper in the driveway 30 feet from my front door, soaked thru & thru when it rains..( paper & me) rendering it worthless, all this despite the fact that I have an R.G. box for the newspaper to be placed in. As a 20 year subscriber to this ever shrinking poor excuse for a newspaper they are about to lose me as a subscriber. I'm sure all of this falls on deaf ears, but in the off-chance someone..anyone at the R.G. reads this ....I challenge you to contact me. 541 729 3401

Another wet paper. Third this week! You have absolutely no satisfactory customer service and none…read moreof my correspondence has received a response! The Guard has come to my home for 40 years and the past 5 have been in decline! Not worth the money or the effort!!

The Register Guard's website advertises a digital subscription for 6 months for $1. There was a…read morespecific article I wanted to read and reasoned that a newspaper costs more than $1 now, so the 6 month subscription was worth it to read the article. When I got to the end of the process to sign up for the subscription (after entering payment information) a thank you message popped up and showed that I was being billed for a one-year subscription for $39. It's a bait and switch scam. It was a weekend, so there was no way to address it with them since they don't allow cancellations via your online account and there is nobody to contact on the weekend. There was immediately a pending charge for $39 on my bank account, though. I called Monday morning and spoke with someone about it. I was told that the subscription was cancelled and that I had been refunded. The pending charge was not stopped and went through the next morning. So, I waisted my time calling them yet again because they wouldn't address anything via email. The associate that answered this time stated that a refund was in process and would take 6-7 business days to process. It took less than 48 hours to overcharge me by $38, but it will take a week to refund it? The Register Guard used to be a local paper that was respected by locals. Now it's owned by Gannett, a huge news organization and it really shows. Their call center is clearly not local and the local stories and local sports articles are rarely up-to-date. It's truly not worth subscribing and the organization is most definitely not trustworthy. It's a sad state of affairs and they won't be getting my business after this most recent scam.

We have been subscribers to this newspaper for 35 years and the present condition of this newspaper…read moreis ridiculous. Frequent editing errors as well as thinner and more sparse coverage of EVERYTHING! In addition, instead of getting a local live person to speak with about my subscription, I am usually on hold for someone who may or may not have complete comprehension of my English, which makes communication difficult. Their most recent debacles have been when I have requested vacation holds. Three times I requested holds online and three times, my paper continued to be delivered. After the second time, I reported it ( calling a 1-800 number in the sky and on hold for a minimum of 20 minutes). Yet, it happened a third time. The main reason one puts a hold on delivery is so that accumulated newspapers are not evident for the cruising burglar. So, three times this has happened and today's call, another 20 minute hold, ended with the individual telling me her manager told her s/he was unable to notify the carrier. Really? And that's supposed to make me happy? When I requested a callback from said manager, I was told personal information was not given to callers. Well, that took a while to explain that I wasn't wanting the manager's info, just to have him or her call me back. I ultimately threatened to cancel my subscription unless I received a personal call back from the manager because I was definitely not satisfied with the initial message she relayed from her/him to me. And also, I have a problem with the digital online newspaper. Sometimes I can read it just fine and then other times it tells me I have had my 5 free reads and will need to subscribe. And many times when I try to log in to my account with them, it tells me I am not a recognized customer as indicated by my address and phone number! Ridiculous! I have reported this problem also and end up going through shenanigans to try to fix things, and it's always temporary!!! I really think it's time to cancel, don't you?

If you are looking for unbiased, accurate reporting, look elsewhere…read more This periodical has a decided bent and it is not toward sharing facts in a neutral manner. Skewed to the right, it reenforces division within the already divided community in sometimes subtle, but usually not, words, articles, ads, and images woven throughout its pages. I am a fan of independent journalism. I want to see newspapers thrive in these times. Too many people are relying upon information from suspect web-based sources and it shows. But I expect quality, fair, accurate reporting, and inclusive practices before I direct my monies toward any newspaper. I appreciate the coverage of local events within these pages, but there seems to be a bias in what, and how, even those are covered. At $54 a month, this not-even-daily, is not forward focused enough for our changing times. The old guard is anxious and this paper feeds that anxiety with thin, old school coverage. While not as hysterical and blatantly angry as the Beacon, Roseburg's other source for "news," those in charge here might benefit from going back to school to revisit the basics of impartial journalism. Too bad, because a couple of the reporters show real promise.

The weekly paper that they give out for free stops and you'll never see another until you complain…read more Then it'll restart and go for about three issues and then stop and will not restart till you complain again. Nice service. Not to mention their facts suck and it doesn't appear that anybody wants to place an ad with them it's not a total loser like they are.

The World recently decided to charge for reading their articles online. So sad! Even when it was…read morefree, their ads would blow up my browser and force me to reboot the computer. Why on earth would I pay them good money to do that kind of bad stuff to me? Losing eyeballs by charging will cost The World money. You see, those ads need eyeballs and fewer eyeballs means lesser ad revenue. We already have seen the South Coast Shopper take a huge chunk out of The World's classified ad revenue over the years with their free paper model based on having the advertisers pay. I'm not up for paying cash for ads I can get everywhere, anywhere and elsewhere for free...LOL! I'll stick to reading the free papers and listening to the local gossip. We don't need no stinkin' badges, er, overpriced fishwrap!