If you need IT Support and Computer Services - you've found the best right here…read more My last computer service was 2011; I didn't have an external hard drive backup and I was still using the 2003 version of Outlook for my email. So it happened, early Saturday morning, I had a major power failure at my house and when Central Lincoln Power Co got me back on line, there was a power surge and my computer would not start up ~ I thought for sure my hard drive had crashed and all my stuff [my whole life] was lost and I was very glad to find Florence Tech Solutions (FTS). Jolene listened to my problem over the phone and in a very calming way reassured me it might not be as bad as it sounds. All I need do was to bring my beloved computer in for her to check it out. I dropped it off late Saturday afternoon and I thought for sure I would have to buy a new commuter especially considering mine was almost 10 years old. On Tuesday, I brought my computer home and all my data, my pictures, my files were all intact, I was so happy and relieved. Jolene found and removed over 2000 unwanted infected files and at her suggestion, she installed a new Malware blocker program, plus a TeamViewer program which allows her to access my computer remotely subsequent to my authorization so she can review fix any future problems from her business; I don't have to bring my computer to her. It's like having your very own personal IT Tech on call. I also asked for an external hard drive that automatically backs up my computer every day and 2010 version of Microsoft Office. Jolene has given me peace of mind that I need not to worry about any potential computer problems down the road. She has integrity, is very knowledgeable, and is a trustworthy [personable] computer specialist; all of this at a very reasonable price. Hereinafter she is my go to person when I need help, there's no need to search elsewhere. In my opinion it's very rare to find a person like Jolene in a small community like ours and for anyone needing computer services, you should not hesitate to contact her for help.

Jolene does it again! She upgraded my HP Envy PC plus an HP laptop to her AVG/Avast anti-virus…read moresecure line. Included in the anti-virus package is a private VPN where interlopers can't track you and it keeps your own IP address private. That's a secure feeling! Also, the automatic Windows 10 surprise upgrades have also caused problems. Jolene stays on top of those and has quickly fixed what Microsoft often screws up on my PC. Realizing that there are more unknown, surprise Windows 10 "upgrades" coming (with some even changing your default programs without permission), more agony of trying to figure out what has happened to your PC is a sure thing. You don't have the time nor knowledge depth to solve getting your PC back to an operational status.To combat those shutdowns, FTS offers a service plan at $35/month (1 year commitment for 2 computers). I signed up for the service plan and I don't have to worry about having my PC out of commission. Jolene is a welcome blessing to Florence!

Excellent wi fi and never had issues with service or lost connection. Would recommendread more

Ok... so I'm a fairly typical Florence resident. And yes I'm over 65. My interweb was getting…read moreunreliable. Do I called Hyak and asked if there was an issue. Nope. But remotely they checked "my" system and noted I needed some "router" updates. Tyler was so helpful. Tyler corrected and updated my gadgets and stayed on the phone until all was right again. Thanks Tyler. Thanks Hyak.

Mike did a great job at a very reasonable rate and I couldn't be happier with the service and his…read moreproactive communication!

I called Eugene Computers yesterday, because both my DVD/CD Rom drives suddenly stopped functioning…read morea couple weeks ago, causing me a lot of stress. Specifically I was trying to burn a few CD's for my American mom, and the burns failed, so now I have a bunch of coasters! Mom thinks the software had some kind of encryption parameter switched on, or perhaps the music I have is copyright-protected with a DRM, but I told her that it's actually a hardware failure! When I called, Mike answered the phone, and he seems like quite a sweet guy! I explained my situation to him, and he informed me of the possibility that I may need new DVD/CD Rom drives. He says that when it comes to reading and writing CD's and DVD's, drives and burners can fail after a short amount of time, as these machines aren't built to last like they used to be! Fast forward to this afternoon. I went to Eugene Computers with my provider, Karry, and they actually had the right kind of DVD/CD Rom drives for me! And better yet, they let me recycle the old ones that I brought in! I brought the new ones home, and by the way they're brand new and sealed, for which I paid $37.00 a piece (not a bad price at all!), and when I opened them up and plugged them into my machines, they actually work wonders! I recommend Eugene Computers to anyone who needs new replacement parts and even computer repairs. You guys are the best! You deserve 1,000,000,000,000,000,000,000,000,000,000,000 stars from me!

The team went above and beyond to get out computer up and running. Great people, great service, and…read moregreat price!

They performed a data transfer from my old,old,old tower to my new one. I went from 25mbps to plus…read more650mbps - gee, things are much better now!! Can't thank Janet and Jerry enough. We're blessed to have them in this community. Definitely more than 5 stars... Thanks guys, appreciate you more than I can say...

CVS has been a lifesaver with our computer purchases, repair, virus protection and solid advice for…read moreyears. Very quick response to an email or a phone call. Great resource for those of us who are not techies. I recommend CVS to all of my friends.

The battery in my S8 active was exploding in slow motion. Pushing the screen and back off. Dale…read morereplaced the battery, put everything together and cleaned everything. Was like a new phone when he finished. All in an hour while I waited. Cannot recommend him highly enough.

Dale did a quality job on my phone for what needed to be done, and was very helpful. He explained…read morewhat needed to be done, and walked through the process.

Excellent service, especially put here on the coast. I had the hard drive upgraded on my old Imac.read more

Great service. Same day. I appreciate the knowledge and support that I received. I phoned and…read moreasked questions and got answers.

Bernie @The Copier Doctor, really saved my bacon! I have an old Brother printer that I know how to…read moreuse. That's saying a lot since I am technically challenged. The printer stopped cleaning itself and after a couple of months vacation it stopped printing in color. Bernie talked me through how to try and bring the color back. And, it worked! Now, I don't have to buy another printer. Bernie also sells recycled cartridges that fit my printer. Thank you, Bernie.

Bernie is more than a class act - His prices are always fair, but it's his knowledge and his…read moreexcellent customer service that sets him apart - For example, he walked us through some printer driver software over the phone - our charge? "Keep buying your parts and ink and toner from me. I appreciate your business."

Great guy! He talked me through my computer issues over the phone. I would have been willing to…read morepay for his services but he was honest enough to say he could talk me through my issue, over the phone. A few hours later he called back just to make sure everything was up and running. Cost: 0 Service and Care! Not much of that left in this world.

From the owner: IT Support, Consultation, Computers, Networks, Security, Repair, Setup, Problem Solving, Training,…read moreWebsite: Design,Creation, Publication, and Promotion Film, Photography, 2D and 3D Artwork, Logos, Business Identity and Branding