I've been a customer of six string theory for years and am a loyal customer. Albert does incredible work and is a true professional. I've taken several different guitars for service over the years for various reasons including setups, electronics upgrades and fret work and have always been beyond satisfied. My strat plays and sounds amazing because of Albert! read more

I have never received such poor service in my entire life or career in the Music business. No Welcome, No Desire to Help & Cold Cold Demeanor Last week I went to visit Albert at 6 String Theory under a recommendation from a few friends. I drove 20 minutes South with two amps that were having some concerns. When I walked up the stairwell I was immediately met with coldness from Albert. I told him I was recommended by people we both knew and that didn't seem to interest him. I told him I had the two amps that were having issues. He told me right away he couldn't help cause the Amps weren't his speciality and then soon after admit that he wasn't even sure if the amps had tubes or not. I asked him simply just to look at them to tell me what was wrong and I also had a replacement top for one of the amps that he could have used for parts. An easy job and he wasn't even willing to do that. He never once made me feel welcomed and made sure to let me know that even if he could do the work he couldn't get it back to me for over a month. Fast forward to a few days later I took the Amps to Margate for repair. Two days later the Amps were fixed. One was a fuse & the other was a circuit board and was easily switched out with the new piece. All together the guy said less then 30 minutes worth of work and an easy job. So instead of supporting a local Mom & Pop business owner in my field in my city, I'm treated with the highest level of disrespect and very simply put, someone who wasn't interested in helping a fellow Musician at all. When you're in a local Mom & Pop business, word of mouth is everything that keeps your doors open. When you blow that opportunity, you're lucky if in 5 years you are still open because that word spreads. Don't be in the customer service business if you don't want to deal with people. Fix the guitars & amps and put someone with a smile and a desire to see people at the front to deal with customer service. Will never return and would encourage you all to work at the Sam Ash in Margate where the service was above and beyond read more

Brought my Les Paul in because the fretboard was separating, and there was a crack by one of the volume knobs. Brought it in and spoke with Albert (really nice guy), and he finished the work faster than he had anticipated. My guitar now looks and plays great. Great place to bring your gear! read more

I don't normally leave reviews, but Albert did a great job on my guitar setup. I was having an issue with dead strings and overall less than stellar playability. He put the character back into my seven string that I didn't know it was capable of. I also appreciated the courtesy he has shown to his customers during Covid by taking precautionary measures such as scheduling appointments for customers with pre existing conditions. Thanks again Albert, I will be back soon for more customization. read more

Six String Theory - Sterling Richardson 7. - Musical Instrument Services Near Me - Miami, Florida

Phenomenal work, quick turn around. Recommended for anyone needing guitar or amp work

Every now and then, one encounters a business which operates with exceptional skill, integrity, honesty, dedication and courtesy. I was lucky enough to have found Six String Theory, and my guitar was even luckier. Thank you! read more

I would rate lower if i could. unprofessional is a nice way of putting it. got an estimate for a guitar and ended up paying double, asked for a receipt and albert wouldnt give me one. Still have no idea what i paid for. better off giving your guitar to guitar center read more