We recently rented a car here. The representative first directed us to the wrong vehicle, the key…read morewould not work . On 2nd try, he directed us to the correct location. His English was very hard to comprehend at the counter. We had to drill into questions to understand what he was saying. He explained about a credit hold for 84 euros for gas if we did not return the car with a full tank. But when we were on the road, I got a charge alert for 284 euros additional, which caused consternation. Apparently, they ALSO put on an additional 200 € hold for miscellaneous until you return the car undamaged. He did not mention this. The car was filthy outside but clean enough inside . Now the car was a new Volvo SUV and it handled very well and was a pleasure to drive . The return at the airport went well, the rep spoke excellent English and said the extra " hold" of €284 would be removed immediately . He was surprised the first rep did not explain this. So were we! One star for the pickup, 4 stars for the car and the return...

DO NOT RENT HERE THEY SCAM PEOPLE! I rented a car that was damaged and was noted on the agreement…read more Now they are trying to charge me $4000 for the same exact damage!!! They have not responded to my emails!!

Very good rates and exceptionally good service. I got the car quickly and the person who gave the…read morekeys even sweeper the back of the truck as there was some trash in it. Was also not charged for the 50 km we drove over the included kilometers. Highly remommendable

From the owner: Telefurgo Barcelona, alquiler de furgonetas baratas en Barcelona. Empresa española especializada en…read moreel alquiler de furgonetas y camiones. Disponemos de una amplia gama de vehículos de diferentes dimensiones para su alquiler. Puedes alquilar nuestras furgonetas por tamaño (pequeñas, medianas, grandes y extragrandes), por tipo de uso (pasajeros, mudanza, industrial, viajes o mixtas) o por tipo de equipamiento (para grandes pesos). Contamos con un servicio de alquiler de furgonetas rápido y cómodo, una red de oficinas presente en toda España y un gran equipo de profesionales para proporcionarte siempre el servicio más adecuado. Alquila tu furgoneta o camión online hoy mismo o contacta con nosotros, estamos encantados de ayudarte.

Inside parts of the car keeped falling off. Car was dirty when picked up. Car ran badread more

You'd be mistaken if you assumed renting from Hertz in the US give you any context for renting…read moreHertz in Barcelona. Please keep in mind that this review is specific to this location and not the brand as a whole. While the Beamer we rented was acceptable, came with the appropriate eco tag to drive through Barcelona during designated times, and the staff ensured all damages were noted before we left the garage (after I insisted they be documented and made a fuss), all aspect of communication along this journey were unacceptable. If there's anything you take from this review, let it be that the publicly listed number for this location is disconnected, and in calling a US line, they will assure you that the Barcelona number is correct, and claim they are unable to help with any requests given the lack of affiliation with the branch in the country of rental. Why does this matter? Breakdown- you're on your own, car stolen- good luck, need to extend or modify your rental- you'll be unable to do so online. Additionally, 15 business days later, this is the second time I've had to call my bank to remove holds the company ensured would be removed after 10 business days. Unresponsive, sketchy, and lack of customer regard does not a great company make. I hope they take the ample feedback provided to heart.

Staff was very apathetic, slow and not friendly. I spent nearly $1,200 to rent a car to drive from…read moreBarcelona to Rome and the staff acted put out about my request for a car seat. Then they gave me a car that had many dents and dings in it and they were not going to perform a review of the vehicle together. Would not rent here again.

What an unfortunate experience. Like the lady below me, they too made us upgrade. We rented the car…read morenearly 2 months ahead of time and when we got there to pick it up, they told us the car wasn't available and a small car was available, which couldn't even fit our luggage, and they would not refund the amount that we would have saved if we'd chosen the smaller car. So we had to upgrade and paid €80 extra. I know that it's the holidays but it was extremely annoying to find out that our chosen car was not available. They however were very nice so three stars it is. It was PriceLine.com 's fault as well.

Well so much for having a rental van for our family vacation. After reserving the van months in…read moreadvance and spending an hour waiting for the car to be delivered, we were told that the van had no A/C (in Barcelona, in July!) and they did not have a substitute. It took another half hour to get our money back. Do not use this company.

Nice Airport but super slow process in customs!!…read more Adiós y gracias, Barcelona, hasta que nos volvamos a encontrar

This is a main European airport that is very large. As an American, the signage coming into and…read moreout of the the airport is minimal but there are aides to guide from the new EES and to passport control. It seems that where they have somone it is simple, where they don't it is confusing. The most confusing is that there are several check points to departures and the passport control is very hidden. I would guess that if you went through baggage scanning and entering the terminal shop and food area you could miss your flight out if you don't allow enough time for the passports scanning which takes less time if you did it on your way into Barcelona. I would not recommend following the crowd like in America. Everyone is going different places and they are lost too. The new EES for non-Schengen time can vary greatly. On my way into the airport, flight landed at 10:30am and it took me less that 30 minutes to be completely cleared to exit the airport. On my way flying out back to America, at 7:30am it also took less than 30 minutes. I had no checked bags and had no issues using the EES machines. I did notice some longer lines but it didn't affect my travels.

I wish that I could give "0" or negative stars. This company is pathetic. I booked a flight and…read morecar rental together (through booking.com) from the USA to Barcelona with a stop at Frankfurt. The connecting flight was delayed, and when I arrived at Barcelona, Centauro was closed. I took a taxi to my hotel and returned in the morning. Centauro staff were rude, they stated that they had cancelled my rental, had no cars available, and would not refund my money. I went with Hertz (excellent service) and got a much better car.

We signed up for a rental car with centauro from the US and picked up the car today. AVOID at all…read morecost. Don't hesitate to pay a little more to access to a rental car counter inside the airport. Reaching the courtesy shuttle was not pleasant but still better than the experience at the counter. More than an hour wait, 'time share' selling style for useless options and a total lack of transparency with services charged. We discovered an extra 80 euros on the paperwork that were never explained to us for the additional driver. First and last experience with this company

BEWARE OF "KEDDY BY EUROPCAR BARCELONA TERMINAL T2" Keddy by…read moreEuropcar BE CAREFUL WITH THIS AGENCY Keddy by Europcar in Terminal 2 Barcelona This agency at Barcelona Airport (T2) has rude employees, no respect for customers, and their only goal is to scam customers (with or without the company's knowledge... I still don't know...). Let me explain: - Family vacation for 1 week - We reserved the car online (SITE: VIPCARS) and offered a good price, but then when we arrived at the agency counter, in my case 30 minutes after the drop-off time, I was informed that they no longer had my car available, but that they would have to upgrade it and that I would have to pay practically double for another vehicle. Furthermore, they wanted me to take out full coverage insurance at the counters. I had also paid for full insurance on the VIPCARS website and would have to get new insurance again... After my insistence and dissatisfaction, they started telling me they wouldn't rent me any more cars and that I should contact VIPCARS, because they weren't obligated to rent me the car and even thought I was being rude. I contacted VIPCARS by phone, and they told me there was nothing they could do and that I had to figure it out... INCREDIBLE...! Unable to find a solution, I contacted another operator at the airport, SIXT, which did me the favor of getting me a car at the last minute, despite paying €530. ABUSIVE AND DISHONEST COMPANIES THAT HAVE NO RESPECT FOR CUSTOMERS AND ONLY WANT TO MAKE MONEY: BEWARE OF "KEDDY BY EUROPCAR BARCELONA TERMINAL T2"

Apparently, their employees must get a commission when they sell insurance but it seems to be…read morecommon practice everywhere and I just say no. Both pick up at 7 am and drop off went smoothly enough. My complaint is that I always reserve an European car but the "only car available" seems to always be the cheapest, junkiest Japanese like Suzuki or a Nissan Micra. To boot the one and only available at T2 was a Micra that had been scratched and dinged all over.

Rented from them twice, first when I knew it was Goldcar and had never rented from them before, and…read morerecently a second time when I rented a car from 'Interrent' and was horrified to find out that it was a front for Goldcar. This company specializes in hitting you with very high additional costs when you show up to get your car, and if you say no then you don't get your car. To make matters worse the staff have been incredibly rude. When I protested at the additional 167 Euros they wanted for my recent rental she actually said "Well, you picked a low rate when you booked your car so now you have to pay more". Amazing! A total scam.

THIEFS: When I arrived at the airport office, I was informed…read morethat there's a problem in the system and that the preauthorisation will not be blocked but directly debited from my account and refunded 30 days later. I was choked with this information because I didn't receive any email regarding this and the agent "Rocio" was unpleasant to me and did not want to find any solution for this except paying the super relax covering, that I didn't accept at first. So, after that I told her I'm ok with debiting my account for the amount of 1,542€ instead of blocking it as there's a problem in the system (which is not the client's fault). So, I put the first card in the machine, the payment was approved and I received an notification from BNP Bank, but she told that it doesn't work. Than I put a second card I received an sms from my bank BOURSORAMA with the payment confirmation but again she told me it doesn't work. I explained to her that it's not possible as I received the bank confirm in the sms and she threatened to cancel the reservation knowing very well that it's late at night and that it was urgent to have the car. The final solution was to pay the super relax cover 142€ to take the car since it was late at night and my hotel is 1h drive from the airport. I was forced to take this super relax cover since I had no choice but to accept it. On the next day I find that I have been debited on my both account 1542 on BNP and 1542 on BOURSORAMA. Now they are not answering my emails and didn't refunded the 2x1542€, so I opened a case with "Centre Européen des Consommateurs France".