Please be aware if you are a new patient…read more My husband and I wanted to schedule a physical with the doctor. The secretary insisted that as new patients we had to schedule a MEET AND GREET with the doctor or PA. I scheduled the MEET AND GREET appts. My husband went to the office and met the AP, dropped of the new patient paperwork. The AP listened to the lung sounds and that was it. He then scheduled an apt for a physical. A couple of weeks later we get a bill for $250 for that "visit." About $70 was paid by our insurance so we had to pay the rest of the balance. I called the office shocked that this was a real charge as there was no real visit and all we needed was a physical which is paid 100% by our insurance. The office confirmed that this was a real charge. We paid the charge and felt that it was a scam. I cancelled my appt for the meet and greet and will not visit this doctor again. It is truly a shame that you do not tell patients that a meet and greet means you will pay over $300 for me to come to your office and drop off paperwork and greet the doctor or AP. I could have done that when I came for a full physical. Not only you have to take time off from work but you get a nice fat bill for nothing. Had never heard of such scams but my mother in law is an AP and she confirmed that her office does not do such "meet and greet" sessions since insurance companies don't pay for them and they are absolutely a waste of time.

Sound, experienced, friendly staff who provide solid help with medical problems. Dr. C is very…read moreknowledgable and has a great demeanor with patients. Waiting room has a selection of magazines that date back to 2011, may be time to switch some out. I typically have to wait at least an hour to see someone even if my appointment was early in the day. As I have been going here for many years, I can't compare this wait time to other local doctors, but it is annoying.

I have, or should I say had been a patients of Dr McGrath for well over a decade. Great Doctor…read more However, I have had to cancel my last 2 appointments due to illness and was told in no uncertain terms that I was no longer a patient there because of the cancellations. I do not believe that this falls on the doctor, but it is his staff. Can't believe after all these years it ends like that. Joe H

I think Dr McGrath is the best Dr I have ever been to! He is very kind to me and my three…read moreGrandchildren. They actually love coming here because Dr McGrath helps them pick out the best stickers! lol. Love his staff too!

Amazing doctors, sub-par office staff…read more I have been coming here for years. I see Dr. Unsworth who is amazing; I highly recommend going to see her. My one issue it's with their office staff - I find them to be very abrasive at times. Their billing/office manager could use some customer service training as well.

My initial wait time was practically nonexistent. The appointment was 3:30. I was called back just…read moreafter 3:30. The medical assistant was friendly and knowledgeable. The doctor came in at 3:45. She was patient, kind, and thorough. I was contacted less than a week later with the results of labwork and info on how to schedule a follow up. I was very pleased with every aspect of the practice.

I saw Dr. Polatnick for my chest pain. He was very thorough, hospitable, and listened attentively…read more He told me that I can call anytime if I have any questions. I appreciated his willingness to be helpful. He told me to have an ultrasound. I had the ultrasound at another hospital, and the result was sent to his office. I called the office yesterday and asked about the result of the ultrasound. I was asking to speak with the doctor directly, but I was not able to. A receptionist over the phone stated she talked to the doctor, and the result was "indeterminate." I asked her to explain what that means. She stated, "It means we don't know what the heck is wrong with you." Then I asked what else the doctor found in the result. She stated there is nothing she can say. I was disappointed that she was not willing to help me speak with the doctor directly regarding my test results. I called the hospital today again about some concerns that I had. A receptionist became irritated, and stated "The doctor has nothing to talk to you about that." I asserted the importance of speaking with my doctor. She did not listen. She became more irritated and insisted that the doctor does not need to speak to me. She finally stated she would let the doctor know about my call. However, she was very unhelpful and unwilling to assist me. When I explained to her the importance of this matter, she simply hung up while I was still speaking. I felt mistreated and disrespected by her rude and unprofessional behavior. My hope is the doctor is informed about this inappropriate and unjust behavior of his receptionist(s) and he can take appropriate actions to rectify this. As a patient, I have a right to speak with my doctor.

Dr. P. is my general practitioner and, though he is not located particularly conveniently to where…read moreI work or live, I would go a long way out of my way to have him as my doc. He spends enough time with his patients to gain a holistic understanding of their situation and is pragmatic, smart and just very nice. The office staff and his PA are great, too.

Went to her when I first moved to CT. I had surgery & needed to be honest because of parts of my…read morepersonal life. She was DEFINITELY not comfortable with my personal life choices. When it came time for help from her she was so judgmental she wouldnt even meet with me she had an office aid give me literature & sent me on my way. I never felt so alone & lost in my life. That was my last appointment with her.

Dr. Adler is warm, patient, thoughtful, and well-organized. I am fortunate to have discovered her…read moreafter moving to a new area! I give her my highest recommendation.

Dr Jedrychowski is great family doctor. Hi is very carrying about his patients doctor . I go to him…read morefor over 15 years, any time I call I get very fast appointment to come in and his staff are great and there for you

I love Dr Manzi...Been going to her for years! She is very through,kind and explains everything and…read morewill answer any of your questions no matter how stupid you think you may ask.. She is the best OBGYN I think in Middlesex County ( my opinion of course) If your looking to change for a new OBGYN office come to THIS OFFICE In 540 Old Saybrook Road...Dr Manzi has the best Bedside Manner Ever!!

Well... I complained about a Nurse, that's a big No! Everything that they stood for is out the…read morewindow , ethics and honesty. They try to silence you by calling you crazy, i know a lot of doctors do this but I never thought it would happen to me.what bothers me most, who cares if what other people think but I didn't even do anything.I was put in a position that wasn't my fault , but because I complained, I received the prestigious crazy card.

We first discovered Dr Katz when I was 16 years old and my grandmother visiting from another…read morecountry was at Manchester Memorial Hospital and none of the other doctors was able to figure out why she was sick. Dr. Katz was pulled into the picture and he diagnosed and provided a treatment plan. Given that we didn't have insurance for her, his swift help was most appreciated. My entire family and I became patients right away. I've been a patient for 28 years now. When I'm sick I can call that morning and get a visit that day and if necessary he'll provide any meds to get me back on my feet. The wait time usually isn't too bad...he's gotten better over the years. I find him to be an honest straight shooter which I respect him.

He doesn't accept gay patients. Never go to this doctor. A husband was told his spouse was allowed…read moreto be a new patient. "Of course" they say! My friend provides his spouses name and the conversation ends as usual. 20 minutes later he receives a call and was told they can't take his spouse. My friend asks if it's because he's a man. The response was .... "I'm sorry". End of conversation. Let that simmer....