Absolutely adore this location! Their inventory is always great, the layout and flow of the store…read morejust makes sense and the associates are welcoming! I visit from OKC and prefer this location way more than the OKC one. It seems bigger, more inventory and the sale selection is greater, what's not to love?!

Had a great experience here! Ordered a pair of shorts online in my usual size... and they were way…read moretoo small. I called and the store associate set aside a pair in the size up, then exchanged them 15 minutes later! Totally appreciate the help and ease with getting them replaced quickly!

My shoes are too small!…read more Tons to choose from to fix that problem and lots of colors too! Adults and kids both plus accessories are here for the buying!

Store hours are not ideal - the store closes way too early. Retail and restaurants post-pandemic…read moretrips me out!

They do have a variety of shoes but not all of them have the advertisement of 50% off on the second…read moreone. Which I feel they should clarify that on de advertisement. Gave them two starts because their attitude is definitely something they need help with. No one ever came to ask if we need it help and when you get to the cashier you can tell they are not happy.

I totally heart all shoe stores by default. Rack Room is not as inexpensive as the name would…read moresuggest. It's not quite DSW but more expensive and better than Payless. It's in line with Famous Footwear and Shoe Carnival. Actually, it's almost exactly like Famous Footwear down to not being able to count on the staff for help or a smile. But I did find some fantastic purple pumps and they had my little foot size. Although, I usually wear a 5 and ended up in a 6.5. So I don't know if it was the brand or the store, but if you don't see your size, try on something close. You'd be surprised.

I've been to this newer location in the outlets at Jenks twice this year. If I were rating them on…read moremy first visit (back in January) this would be a two star review. No greeting and no help. At. All. It was like I wasn't even in the store! I went back last week and it was totally different. All three employees greeted me, kept asking if I needed assistance, and were eager to tell me about the different brands. I walked out with a pair of boots and a pair of running shoes. Besides the outlet prices (which still aren't the cheapest in this mall), I got another 25% if which ended up being huge! (Honestly. Saved about $50. Saw the same shoe at Scheels later. Got a deal at Tradehome!) Love the brands here.

Kelly at the Jenks location was the most knowledgeable person I've ever had fit me for shoes &…read moreinsoles. He is not a shoe salesman, he is a foot expert that you can trust. Not only is he so pleasant, so kind-he does all the work for you, taking shoes on and off, tying them, then says don't worry about the mess I'll take care of it. And he doesn't give up until he finds the shoe you are most satisfied with. But he also helps you understand how to choose the right shoe based on your personal needs. He took care of both my husband and I-then I took my friend in and he did the same thing for her. We are very happy with our shoes-and it's so refreshing to see someone be excellent in their field and genuinely care about their customers.

Quick and pleasant service for a pickup order. Store nice,…read moreorderly and clean. Had leather coat I ordered online in store for fast pickup.

This Banana Republic to me is one of the few that you're welcomed when you're in the store but not…read moreimmediately attacked the second you walk in if that makes any sense. The size of this store is pretty big. They have everything from women and men's clothes to shoes, sunglasses and an extensive collection of jewelry. Being a resident of OKC, I frequent the OKC banana republic and tend to favor this Utica location much better. The sales selection is double the size and the selection of shoes is also. The fitting rooms are so wide and more open and the entire layout of the store just flows better. They also have a great petite selection at this location also. The workers are extremely knowledgeable and helpful. If you have an event and need a cute dress or that perfect top this is your place! They constantly have sales going on and the associates are more than happy to help you if you aren't sure how to pair an outfit together.

They went beyond and above in fitting me in the proper shoes for me. I'm relatively new to running…read moreand find it hard to shop for shoes. They were patient and informative. I will definitely be back.

I've been to the Tulsa Runner several times and they have always been friendly, helpful and…read moreknowledgeable. What I like is the sale rack of shoes! i'm a cheapskate of sorts and they have a good selection of last season's models at half price! You can't beat that even online plus they know what shoes will work best for you and you can run around in the store a bit to see how they feel. My favorite running shoe store in the Tulsa area! Brian M.

This was a pretty good sports store! I came here to buy some gloves for flag football. They had a…read moregreat selection of quality gloves for me to choose from! The only problem was they were a little expensive. The inside of the store was pretty clean. The service here is was good too. Overall, good store and I recommend it if you need any sports equipment.

Customer service was HORRIBLE. Rude. Bathroom was disgustingly dirty. Floors in the store had trash…read moreall over as well. Merchandise all over the place and not picked up. Very messy and unfriendly... unhelpful store. You can tell nobody working here likes their job. It shows. Drinking fountain should have a biohazard sign on it. What if some like kid ran over and took a drink out of that gross thing ? Yuck !!

Always greeted when you walk in so if you don't like that smile and say thank you anyway. It won't…read morekill you. Huge store. It has a Ferris Wheel one can ride which I haven't done yet but next time. I live in OKC, but when in Tulsa we go. Spousal unit for fishing and me for roaming the store for women's clothes, house decor and anything else I might find that I didn't know I needed. Unlike most sporting goods stores not all the clothes are branded with Sheel's or any number of brands which I so appreciate! You can find some, but I bought 6 shirts on sale with no branding. Good fit, sale price great, washed great and I'm enjoying them immensely. Fishing area seems smaller than a Bass Pro or Cabala's, but they pack it with great stuff.

service front desk, accepting, enthusiastic…read more selection large, wide, especially the world cup section by the wheel, including jerseys for boy or girl, a soft shirt with a scriptive font "us" i'd noticed among the selection. also, as a selection in its own sense, the ginormous ferris wheel you can see in the middle of the store while near the back, surprisingly is listed at just $1. so rather than bring the entrance attendant the dollar i'd brought to ask to cuton the ginormous wheel, i put it on a mannequin sporting a oversize gold chain to express desire for the immersion of such a symbol of national unity and fandom, somewhat similar to the vuvuzela, a symbol of fandom from the 2010 world cup that expanded from the hosting country from the adoption by fans from differing nationalities all over the world. a chain is absolutely symbolic of a serious subject, in slavery, with the wearing of a chain containing various historical significance, such as reclamation, commoraderie, or in a extremely complex way jest. so to encourage respectful, complex discussion regarding a oversize chain as a potential expression of national unity and fandom, checkout such content as that about the reclamation of the symbolism of wearing a chain by black culture, within hip hop but not exclusively, the inclusion of the turnover chain by the db group for the u, and potentially the collective expression of national pride the vuvuzela symbolized at the 2010 world cup. ambiance the ginormous wheel, very likely the first i've saw indoors, is as much a part of the ambiance as selection, especially due to its openness in the middle of the store and its surrounding sporting goods selection. nonetheless, while i'd anticipated the first experience seeing a ginormous wheel indoors, i was not aware the store has two levels throughout, save for a second floor opening in the middle where the wheel is, so that makes for some cool multilevel experiences for wheel riders. and lastly, as a note on timing for planning a visit, i'd first considered going during the locally hosted state fair in the fall as an alternative to paying admission to the fair if the main goal is riding a ginormous wheel, and with no admission charged to enter and a ride of the wheel costing $1, that alternative it still is. however, remembering the first public appearance of the ginormous rotating wheel at the world fair june 21 of 1893, i'm offering that history factoid as a potential teaching point, with practical experience available through the ginormous wheel inside the sporting goods store.