I can't tell you all how much i love this store. I've loved this store since the 80s when they…read morewere downtown. They always had styles you didn't always see everywhere else. But most of all.... their cust service is a breath of fresh air. I happily spend my money here. If you appreciate good cust service and a decent price along with fashion then don't sleep on this business.

The people in this store are the most warm and welcoming human beings they always have a smile on…read moretheir face and know me by name. They have the best Shoe shows with one coming up March 31st offering food drinks and prizes. If you don't shop at Ten Toes shoes it's time to start!!! I LOVE THIS STORE Darlene T.

I'm not very often in DSW designer shoe warehouse but they were enroute home so I decided to stop…read morein. Facing a soggy weekend for my immenent trip to Philadelphia I decided to get rain boots to prevent my sneakers from getting washed out. I got a nice saleslady who measured my feet and we tried on different pairs of boots. Rain boots can usually size up or down based on the cut so it's best to try things on. I finally decided upon a pair of Hunter rain boots and found that my shoe orthotic fits in it which will make it easier to walk. They carry a good selection of shoes from name brands as well as shoe accessories. The orthotics they gave me to try didn't work so I'm glad that my sneaker ones did. Most definitely will return in the future to obtain slippers and boots.

Worst online support ever. Ordered shoes and two days in a row of failed delivery. Supplied…read moredirections via email and iChat, called twice. Don't bother calling this off shore support. All they can do is read you exactly what you see on your tracking. Unable to pass on anything to delivery. Big waste of time expecting support.

I love this location. Its the closest to me and the staff is always friendly. The store is always…read moreclean and well organized. Currently they do have reduced hours because of staffing but that does not bother me at all. If you didn't know DSW has this cool program you can donate your shoes and once donated you'll receive a $5 coupon. I believe you do have to be a member in order to do this but definitely worth it.

It's fine - generally met my expectations…read more The store itself is clean and well lighted. I was greeted when I walked in, and a floor associate also let me know she was there to help me. The merchandise itself is a bit picked over. I know this is "outlet shopping," and have been to other DSWs over the years and in different places. The prices on everything but the discount racks at the back are nothing special. It's full retail. Those racks, yes, have some deep markdowns.

Famous Footwear is a retail-store chain that has stores across the country. This particular store…read moreis in Village Square Mall. I only occasionally shop in person at Famous Footwear. I prefer to shop for shoes online, but I sometimes like to stop in and see what shoes are in stock. When I entered this store, an employee kindly greeted me, and later as I was leaving, she thanked me. As I walked around, I focused mostly on the women's shoes, and I thought that the selection and quality of sneakers, dress shoes, boots, sandals, slippers, etcetera was OK. I saw name brands such as Nike, Vans, and Birkenstock. Of course, the selection was not as large as what you can find online, and the prices were not always as low. However, I think that this store is good for buying footwear that you need at the last-minute and cannot wait to have delivered.

I came out to this FF one time because it was closer than the usual one I shop at during an errand…read morerunning spree. I wish it were closer to me because it has a much larger selection than most locations! I got 2 pairs of shoes and was able to do my coupon magic to get a great deal. I typically struggle to find 2 pairs of shoes that I genuinely like and are in my size at the location I frequent. FF'S BOGO deal is what draws me in! This location definitely has a great, large selection to choose from.

have shopped for reliable, comfortable shoes at Wagner's for decades. have never been disappointed…read morein the selection, the kind and courteous service and the patience of Wagner staff will be heading in there again this week!

My husband has severe neuropathy in his feet due to permanent nerve damage from Lymes Disease…read more Early February, we visited the store and spent a significant amount of time choosing the best shoes for comfort and fit. The clerk that helped that day was 5*. My husband purchased two pairs of shoes for around $400. We went to Europe and did a lot of walking. My husband was so pleased with the one pair of shoes that he returned today to purchase the same pair in black. However the clerk with the goatee was exceptionally rude when he couldn't find a record of us being in the store or even purchasing anything. He was snappy and totally disrespectful. So we will be making future purchases online or elsewhere. We will not be back to Wagners. Very disappointing!

The team here was helpful, but by NO means pushy for sales. There was the perfect amount of…read moresuggestive selling, store sales info and help deciding what sizes to choose Famous does have an amazing sale Right NOW!! BOGO 1/2 off is here!! The store is well organized with the most styles and availability I've seen in their locations I've been to with all sizes for men, women and kids. Socks were also BOGO 1/2 off! I was able to get 4 bundles of six and 4 pairs of shoes for $132!! So happy! Great selection here at the Water Works Famous!

Poor Customer Service As I walk in, two associates approach…read moreme asking if I need help. At that moment, no I did not. After a quick look around, I did not find the shoe that I wanted in my size. One associate looked it up and showed there were two in the store and sent me where it might be, no help looking. No other customers in the store. Of course, I understand inventory is not always right. It was suggested that I have it delivered to my home, which I declined as I have a hard time with packages. I asked if I could have it shipped to the store and was told no. I left, went home and ordered the shoes and discovered it could be delivered to the store and I could have picked it up there. I ordered the shoes, having them sent to my office.

DSW is retail-store chain that has hundreds of stores across the U.S. and sells some designer…read more(e.g., Betsey Johnson) and many name-brand (e.g., Nike, Timberland, and Vans) shoes and accessories. This particular store is in The Waterfront shopping center. I recently shopped here for women's shoes and accessories, but I also looked briefly at the men's and children's sections. Although the store obviously does not have as large of a selection of merchandise as an online store, I thought that the assortment of shoes and accessories was good and that the prices were low to moderate. The time of year is fall, so I saw mostly dress shoes, sneakers, boots, and slippers. The handbags were not the brands that I prefer, but I liked the selection of socks. I picked out two pairs of socks that looked thick and warm. They were an average price of several dollars per pair. The cashier did her job well.

Usually a friendly staff, though the aisle workers or manager will not make eye contact nor welcome…read moreyou or provide you with good answers. I'm a 65 year old man (pedestrian-walker) and over the 13 years on once a year going into the Homestead/Munhall DSW store, they rarely and mostly never have a men's size 9 regular fit or a men's size 9 in any width. Only larger shoes- wide and xtra wide for men. So I gave up going into the store, for this store has never provided me with kind, nor satisfactory service whatsoever. Oh their value is too expensive, buy your shoes on Amazon.com. You'll have much better prices and much much better options on Amazon website.

Great selection of shoes . I have had to return shoes twice and the staff has been very helpful and…read morereceptive to the return. One was exchange and one return. I got no hassle either time. Once w/ receipt one with out . That was Much appreciated.

Went here today with my two kids. The staff were friendly and not overbearing. Kids were able to…read moreget their feet measured and they thought that was fun. They have a great selection of shoes. We quickly found shoes for all three of us and we were done before the kids could have a meltdown. We would definitely go back.