I've been a customer at this location for over a year now after previously going to the willow lawn…read morelocation, and it is well worth the drive to this location for the superior customer service. I've seen a couple estheticians for eyebrow waxes and have been regularly booking with Abby. She is the sweetest and is very detail oriented, so I never worry that I'll leave without my brows looking perfect! She always takes her time and I never feel like a number. Only drawback is that parking can be tight if you make appointments on Saturday mornings, as they are located in a busy shopping center.

Christopher was pleasant and professional. My experience was exceptional. I will repeat and will…read morerecommend.

My beloved eyebrow place closed recently *insert a waterfall of tears* and I was forced to make a…read morechange. I have really sensitive skin and always break out after getting my brows done, whether I do wax or threading. I decided I had nothing to lose by booking a brow appointment at Sugar and Hive. I thought I was booking an appointment to have sugaring done, but when I got there they clarified that it was wax, which was no problem. The area was bright, nicely decorated and squeaky clean. There's a large open treatment area where the facials and other skin services are done and then a couple of treatment rooms for body waxing. My waxer happened to be able to do my brows in one of the treatment rooms which I was glad about. I walked in and was floored by the over the top (see what I did there?) decor. The wallpaper on the ceiling is such a nice touch since you're laying down on the table. I love when businesses really hone in on the little details in order to make the space shine. After talking through my options, we decided to go with hard wax, instead of soft, for my sensitive skin. The treatment was painless and afterward she covered the area with hydrocortisone cream. My eyebrows looked very natural and nicely shaped. I was very happy with the service and the best part is that I didn't break out! The hydrocortisone cream must have been the golden ticket. I made my next appointment before I left and am looking forward to it.

I visited habit after looking for a spa for a facial as a Valentine's Day treat to myself. I…read morereceived a lot of ads about habit after searching and they were offering a new customer special. I received a custom facial from Lani and it was a great experience. She was super friendly and explained exactly what products she'd use based on my skin from her observation and my concerns. The facial was awesome and I'd love to put it in my routine consistently but it'd be a bit of a splurge for me. Now the space itself was beautiful but could use some improvements for customer experience. First the room I received my facial didn't have a curtain it was open which made it hard to relax and wind down because I could hear people moving throughout the spa and talking. A lot of talking. Not obnoxiously just more than I'd care to hear since I came to relax. Lastly. The music choices could also be a bit more relaxing like calming/soothing instrumentals rather than music with lyrics. Overall I'd visit again but some changes could make this a much better experience.

All I can say is: I have been getting Brazilian waxes for 20 years, and this is hands down,…read moreliterally THE best wax I've ever had. When I tell you I feel like a whole seal in the best way, I am not exaggerating! Skn & Wax Bar is in a very cute and clean salon studio on the West side, and the owner, Kendra, has organized and designed it with the cutest decor. On top of that, her space is absolutely spotless. She uses the best products for absolutely everything, from the wax down to the table cover + draping cloths. Kendra is incredibly kind + personable, the type of person who immediately makes you feel comfortable. I'm an extroverted person who doesn't necessarily struggle with timidity, but still, she has the kind of personality that I imagine makes even shy or withdrawn people very comfortable--she's just naturally sweet and kind with a positive and joyful disposition. I went here not having been waxed in over six months, so you can imagine what we were working with. Cut to my shock going from 'literally cannot live like this one more day' to 'OMG this is the best wax of my life' within 30m. Kendra was *extremely* detail-oriented and made sure she left nothing behind. It wasn't a super fast wax, and in fact it took some time (about 35-40m , realistically), but I've had plenty of fast waxes in my life only to get home later and find lots of little hairs still hanging around. Not this time! I knew it looked and felt good when I left, but it wasn't until later when I was at home showering that I realized that, perhaps for the first time in my two decades of waxing, I was really, truly, completely bare. I can't tell you how clean and amazing it feels! As for pain, which I see as collateral damage, but I totally understand is the dealbreaker for many people: Kendra has a great method that actually protects you from excessive pain, even in the tenderest of spots. She's also very cautious to instruct you to take a deep inhale when she knows it will be more harsh, which helps tremendously. Overall, it barely hurt at all, and I definitely had NO lingering pain when I left (which is not always the story with waxing). Kendra has a client for life in me. I can't recommend her services enough. Just GO and tell her I sent you:)

From the owner: Skn & Wax Bar is a safe space that creates a calm and serene environment, which allows customers to…read moreunwind and indulge in our services.

If you haven't already, you must call ASAP and schedule your next or first wax with Zena! Not only…read moreis she the most experienced waxing tech I've ever met, she is also the sweetest. She makes you feel special whenever you see her & a perfect no hair left behind wax is just the icing on the cake! If you have been contemplating a first wax or are looking for someone new who will listen to your concerns and educate you on the process or even just to vent during your session, your search ends with Zena! Her location is relaxing and most importantly CLEAN! Would never go anywhere else :)

I had such a great experience with Zena! I came here to get my eye brows waxed. She took the time…read moreto look at my brows, asked what kind of style I wanted, made suggestions. She was friendly and fantastic to work with. She really knows her stuff! She explained all the different waxes and how they are used for different areas. My eye brows look perfect, I got so many compliments at the wedding I went too! She has amazing reviews at her last waxing gig, she was the top waxer and all of the reviewers said to make an appointment with her. They were so right!!!!!

I prepaid for a massage for my fiance for his birthday back in August 2025. $250. Every time he…read morewent to schedule they told him they were booked and call back in a few months. A few months ago they told him they did not have a massage therapist anymore. I called to get my money back, again prepaid for a massage not a gift card, and after many calls a manager finally told me she would refund my card. It's been at least 6 weeks and no refund, no call, they now aren't even picking up the phone. Give me back my money thieves!

Horrible experience from start to finish. What made it worse was that the esthetician doing my…read morefacial was clearly sick--sniffling and congested the entire time. Shortly after, I ended up getting a cold and a cold sore, and now I'm left with a scar on my lip. My daughter also had a terrible reaction--she broke out badly after her facial. Because of all this, I canceled future appointments for my family, and instead of showing any concern, they charged me a cancellation fee. That just added insult to injury. As a physician, I take hygiene and safety seriously, and this place completely missed the mark. I will never go back and would not recommend it to anyone.

I've been going to Sara for over a year and she is great. Her place is very relaxing. I highly…read morerecommend her.

Lyn is amazing. Great attention to detail &very friendly! Go see her…read more Recommend !!!!!!!

Not the high quality pics they post…read more Coming back after my honeymoon to write my review : this place was so frustrating. The woman/owner at the front who answers the calls was clearly exceptionally talented. I do actually think HER work is the one broadcasted on social media. My maid of honor reached out via instagram with a photo of what I wanted for my wedding nails and when I got to the salon, I was excited to get started as it was the literal day before my wedding. (We DIY'd the WHOLE thing and I needed to make sure I didn't break any nails in the days before) I can't remember the name of my nail tech, but IMMEDIATELY I realized we were in a sticky situation. I tried to trust the process, showed her photos, told her I wanted a squoval French with the gold line to highlight the manicure. After I watched her MULTIPLE TIMES glue the tips on crooked, and I'm not talking like picky girl crooked, I mean DISFIGURED crooked - Once we got to the gold tip portion, I was told by the woman/owner up front "she can't work with metallics and do lines like that can you pick a different design?" In my head, I'm like, "did you not schedule this?" "Would you let me leave with my hands looking like this?" "Why don't you do it?" But she had another client and was doing anything absolutely gorgeous job on her nails while simultaneously dealing with a tough situation on the phone. I was so totally thrown off guard by this, already by the shape of my nails which definitely were very DUCK looking and the fact that we communicated with their instagram which is riddled with insane talent that I didn't know what to do. The woman up front/owner was very clearly and personally going through something on the phone that I really felt bad about and I just didn't want to ruin anyone's day so I just sucked it up and left with the absolute worst manicure of my life after so many times explaining that these were my wedding nails. My poor maid of honor got similar treatment where she got dip nails and her male manicurist put them back in white dip at the end so her nails literally looked like she played in glue. Im so frustrated. I understand people have hard days, but no one asked me any questions or seemed to care that I was getting married and chose their salon to do my nails. We had a huge wedding of 165 people and I had to show my ring to all of them - my nails will be plastered in photos for everyone to see. I tried to file them down on the sides, went to a cvs to try to fix them myself after our rehearsal dinner as I had 0 time to do anything since we were on a pretty big time crunch and my index nail on my left hand was literally pointing right. The salon itself is pretty, it seemed clean, but as far as marketing goes, I can't believe this happened to me. I paid 70 dollars and I always try to tip well, because I do want to believe the tech tried her best and that it wasn't necessarily her fault that the appointment we made was for something she couldn't do, so I tipped $20. Disappointed, sad and honestly feeling a bit robbed by them still. One week after as well, there was an odd gap of clear space between the French and the actual pinkish color that literally turned yellow on our honeymoon. Mortified to show my hands there. Now, even after I correctly took off the nails with acetone, I am left with an awful RING OF FIRE on my nail beds. this has never happened to me before and from what I hear, it means the tech was careless. The gift that keeps on giving! So now, after my wedding and getting my new and beautiful ring, I can't even get my nails done to show it off. I have to wait until these grow out. I will update the review with more pictures as they come in but here they are currently less than 1 month post appointment

Love, love, love. Very knowledgeable about brows I have been going for about 2 months never…read moredisappointed.

This place is busy. They have reputable reviews though, so I was in a bind just before the holidays…read moreand on a time crunch and my other place i frequent couldn't accommodate walk-ins at the time. So, I called to ask about the wait and they said probably around 15 mins, so I was about 10 mins away and felt this would be my best option. They weren't personable at all and no small talk at all, just confirmed what I wanted and the shape and thickness I like my brows. It wasn't the gentleness threading I'm used to, but she got the job done and my brows looked great. I felt like they hurt a bit after for a couple of days, so I was wondering if I'd been cut, but I just took care of it at home in my routine moisture care maintenance. Good alternative spot for brow threading that you can trust.

10/10 recommend. I honestly can't recommend Kimberly enough. I have tried just about every waxing…read morecompany in the Richmond area and I am so thankful that I found Kimberly. She makes Brazilian waxing/sugaring easy! She is so relatable and good at what she does! She also does sugaring which is difficult to find in Richmond. I have been getting Brazilians consistently for about 5 years now and this is one of the best services I have received. Thank you Kimberly!

I am a frequent flyer at all the local waxing spots and Peachy Keen is a great little spot. I had a…read moreBrazilian and eyebrows and it was great. Quick and painless. What more can you ask for from a waxing experience? The prices are comparable with all the other waxing places in the area. A definite must try for all your waxing needs. P.S. They do sugaring too. I have never tried it, but I might on my next trip there.

Was a great experience, polite professional and clean atmosphere. She is respectful to your…read moreappointment time. No long waiting. Advise you call to book your appointment ahead. Fast service and concerned with the right treatments needed for your desired services. I have photos but Yelp won't allow me to search beyond my vacation pictures. Will try to upload when I can't get to a computer.

Easy scheduling, quick service, and most importantly, my eyebrows look fantastic every single time…read more It is $25 per service, which I see some people find to be high, but I feel it is a high quality service for a reasonable, fair price. Ultimately, I'd rather pay a few dollars more to ensure the person who owns the business and performs the work is very motivated to do a good job. Short Pump has crazy rent prices, too, even somewhere like Sola. I'm always so impressed with the owner. After my first visit, my skin broke out and I assumed it was the cream. When I went back, I told her and she seemed genuinely concerned and happy to help ensure this didn't happen again. She asked me to text her the next day to let her know if it worked so she could make a note in my file. I thought that was very kind that she cared so much. It is also a nice, comfortable room. Highly recommend!