I prepaid for a massage for my fiance for his birthday back in August 2025. $250. Every time he went to schedule they told him they were booked and call back in a few months. A few months ago they told him they did not have a massage therapist anymore. I called to get my money back, again prepaid for a massage not a gift card, and after many calls a manager finally told me she would refund my card. It's been at least 6 weeks and no refund, no call, they now aren't even picking up the phone. Give me back my money thieves! read more

Horrible experience from start to finish. What made it worse was that the esthetician doing my facial was clearly sick--sniffling and congested the entire time. Shortly after, I ended up getting a cold and a cold sore, and now I'm left with a scar on my lip. My daughter also had a terrible reaction--she broke out badly after her facial. Because of all this, I canceled future appointments for my family, and instead of showing any concern, they charged me a cancellation fee. That just added insult to injury. As a physician, I take hygiene and safety seriously, and this place completely missed the mark. I will never go back and would not recommend it to anyone. read more

I've been going to Glow Med Spa for over a year! I love the variety of waxing and facial services they offer. There facility is very inviting with a calm and relaxing environment. My technician for all things is Kaveeta! She is AMAZING! Not only does she provide quality services, she offers great conversation read more

I see Nakisha every time for a brazillian laser. She's so friendly and gentle during her service. I'm almost finished with my sessions and I've seen amazing results. I'm practically hairless now except for a few stubborn strands left that are still being worked on. My ingrown hairs have improved vastly too I haven't gotten one since starting laser. Now I don't have to bother with shaving or waxing anymore and getting ingrowns as a result. Anyone thinking about getting a brazillian laser go for it. And do it with Nakisha! read more

NaKisha is amazing. During my spa experience NaKisha made sure I was comfortable. She was professional and made sure I understood all part of my spa experienc. read more

NaKisha Johnson is my go to esthetician for all my skin care needs. She's very professional and she is very knowledgeable about her craft & products offered. I can always count on her to get my right with either wax or facial services. I highly recommend NaKisha for your self care needs. read more

I used to go here all the time. Got several gift cards. Due to Covid and work life I was unable to use some before they expired. I reached out to management on multiple occasions just asking for half the face value. This has been going on for a year with little to no response from them. I'm done with this spa. read more

I have been going to Glow Med Spa since its beginning, and I have loved every service I have received, especially from Amazing Amanda! She is very sweet and kind, but most importantly she is a very skilled at aesthetics. My brows and face have never looked better. I highly recommend Amanda. You won't be disappointed. read more

Ver Friendly staff and always help. Kait, my technician, is so friendly and made me comfortable throughout. I get laser hair removal treatment and it so quick and have great progress. I enjoy coming in and recommend. They offer so many other treatments so treat yourself. read more

Loveee this place. I got a full body wax and my waxer was very professional and spoke to me the entire time and made me feel like we were best friends. Everything is very sanitary and up to code. A lot of people may change their minds because of the price but remember you are paying for professionalism and sanitation being stellar. Don't hesitate you won't regret it. I'm a forever customer read more

If you are looking for an affordable spa with all the bells and whistles this is it! I am a regular at this spa and for good reason. The overall experience is always great and the staff is very knowledgeable and helps address and fix your skin concerns. They carry great product lines and the staff provides thoughtful recommendations on skin care products to use and routines to follow. I have seen a huge difference in my skin since I've been going to this spa for monthly facials. I've also had laser treatments done to target pigmentation which has been very effective. The owner makes sure her customers receive the best treatment possible and has created a very relaxing ambiance in all of her spa locations. You really can't beat the service here and I highly recommend it to all my friends and family and they've also had a great experience. read more

Started not too long ago getting waxed and Kaveeta has always been my go-to. She's great at what she does and is super personable.

I have been visiting Glow Med for about two years for my bikini waxes. My old esthetician went back home to spend time with her mom, but she left me in good hands. I recommend Taylor as she's quick and makes the process of getting a Brazilian quick and painless. I frequent the Short Pump office as the ambience fits my normal calm aesthetic. The receptionist are always pleasant and I love that you don't feel forced to buy products after treatments. read more

{Going back for a Rose and Lavender massage... Stay tuned...} That was 2015... Well I am back... (2017) I am looking forward to my 60min Swedish massage (w/ Cory). A little birthday treat to myself... When I walked in, and the ambience was so soothing and calm. I already feel relaxed... The staff are always warm and inviting, will even offer you delicious water or wine- of course I chose water! My massage was AMAZING!! Cory really knows what he is doing...he used the right amount of pressure and touch. I had an hour of pure relaxation... Why DONT I do this more often?!? Please go and check out Glow Med Spa (Short Pump or South side)...and as for CORY! (Of course, I am sure that the other massage therapist are wonderful too!) Check them out! read more

Glow Med Spa - Cute or what? - Medical Spas Near Me - Richmond, Virginia

I've been coming to Glow for so many years, and while seeing receiving different services and trying a few providers, the service and friendliness of staff has always been consistent. I see Cody now for waxing services, and always enjoy her conversation and quickness to make everything as painless as possible. She is awesome and books quickly, but I recommend Glow in general to anyone looking for professional spa services. read more

I have been here a few times and from waxes to facials, this place is amazing. After their facials my skin is always glowing and feels smooth. I have a very sensitive skin prone to breakouts and they are very careful with it!! I always have less breakouts after my session here!! I can't wait for my next facial! read more

I remember 15 years ago when I started getting brazilians the lady told me that eventually the hair would be less and less and I would probably not even need to come anymore. Well she was a liar. Since then I have gotten used to the uncomforatble and awkward task that I find absolutely necessary. I typically go to Bombshell which has become where everyone goes and super hard to get an appointment. Last time I called they couldn't fit me in for six weeks. So I searched Yelp for an alternative and Glow Med Spa looked like the best option. They have three locations and I was able to find an available appointment in Short Pump the same week. This place is more of a spa like atmosphere where Bombshell is like a salon. It was very dark inside, my eyes took awhile to adjust. But it was serene with calm music and an aromatherapy diffuser going. Check-in was fast. My waxing experience was great. My appointment was with Jessica and she was professional and quick without being painful. They charge the same price as bombshell $45 for a brazilian and they seem to have more availiablity. I will definitely be back. P.S. They do not accept tips on a credit/debit card so you will need to bring cash to tip. It is so awkward finding that out when you get somewhere and only have a few sad dollars in your purse. read more

I hate writing bad reviews, but wanted future customers to know and be careful with what they try to sell you so you don't end up in the same situation - especially since I'm sure you value your skin just as much as I do and don't want to waste $$$: Giving this location 1 star for selling me an expensive toner that had an astringent alcohol as the SECOND ingredient (alcohol denat - incredibly drying and worsens your aging in the long run). It would have been fine if they accepted refunds over 30 days, but unfortunately I didn't find out about this awful skincare ingredient from my dermatologist until the deadline had passed (even though I hadn't opened the product). I double-checked with another dermatologist friend as well as my previous esthetician (from where I moved from), just in case, and they confirmed. I can't even resell it in good conscience. Regardless whether they didn't know about that ingredient, or sold it knowingly to me anyways, it's pretty terrible; shouldn't you be able to trust your esthetician? The facial itself was questionable. This deep pore cleansing facial left me pretty raw and splotchy in comparison to their other locations...so for both these reasons I won't be coming back to this location. The other locations were great! read more

I had an amazing facial here with Anna, she is so knowledgable about skincare and i love how she specifically catered to my skin care needs! This was my first time coming here and I loved how she left my skin feeling clean and after two days my skin never looked brighter and my dark spots were fading away already with reduced breakouts. I had my facial 3 days ago and my skin still feels amazing, purified, and less oily. This place is also super affordable as well and they use skinceuticals which is a great skincare line, I'll definitely be coming back!! read more

I just received the oxygen facial with Anna and had a wonderful experience. I've received facials before (in NYC, NoVA, and Richmond) and Anna is definitely knowledgeable and skilled. She has a clinical/medical background which I also really appreciate. She took the time to get to know me and my worries and her technique was wonderful. My appointment did start late but she and the front desk staff handled it well and had great customer service. Overall, facility is clean and the atmosphere is upscale-spa-like. Price is (very) comparable and competitive to other facilities. She didn't push me to buy any products but I ended up buying 2 just cause I'm in dire need of some improvement. Already booked a one month follow-up and am looking forward to it! read more

Went to this location for my annual birthday massage. I had a new person, Melissa do my massage and I must say she was awesome. Very professional, and I left there feeling extremely relaxed. The best massage to work out the knots is the deep tissue massage. It's my favorite one to get my back feeling right and relieves my stress. I love visiting this location and Will go back more often. read more

Glow Med Spa - Lobby - Medical Spas Near Me - Richmond, Virginia

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Taylor at Glow Med Spa is amazing and the only person I trust with my face! I came to Taylor in September for a facial after almost giving up on my skin. My face had layers of dead skin trapping layers of oils and dirt creating pustules and acne. Gross. I was also dealing with a bad case of untreated rosacea. I refused to be seen without layers of makeup to hide the redness and bumps (as best as was possible). I was desperate for any kind of help before being in hundreds of pictures for a wedding. I randomly found Glow Med Spa and booked with Taylor (a God-send). Taylor helped me create a daily regime that worked with my sensitive and inflamed skin (vs my old system which was making things worse). Taylor's monthly treatments (C02 Bombs, peels, high frequency, masks, extractions etc.) between September and December transformed my skin DRAMATICALLY. Taylor also encouraged me to visit my dermatologist again and get a prescription for the rosacea which helped substantially. With all these factors (all driven from Taylor) I went from hiding my skin to loving it! The pustules are 99.99% gone, the redness has been significantly reduced and my skin is healthy and glowing. It just keeps getting better and better! The treatments are effective and relaxing. I now eagerly anticipate my next treatment! Taylor's hard work, knowledge, and positive attitude took me from ashamed to proud of the skin I'm in! This girl has skills! read more

Absolutely love this place I've had several services and I am never disappointed with the amazing customer service and results.

This place was great. I had a facial with a microderm and it was a great experience from the time I walked in the door. Very clean, comfy and zen. Staff was friendly and knowledgeable. Aesthetician was a newbie, but knew her stuff. I'll def go back again during my stay in Richmond. The only negative is that they use the Skinceuticals skincare line that I have used in the past, but am not a fan. So, it would have been nice to have seen more skincare options. However, on the bright side, I wasn't enticed to buy any products on my way out. read more

My 13 year old daughter has dark upper lip hair that bothers her. A few other places wouldn't see her because of her age. Glow Med Spa agreed to see her on short notice-she was about to go back to school after Covid. They were lovely to her. Kaveeta saw her and made her feel very at ease. She did a great job, and now my daughter only wants to be seen here. We were very pleased with their customer service and results. read more

I loved this place! I went for a treatment and I left pleased. I am definitely not one to hold back when I have a poor expiernece at a salon especially when paying a pretty penny, but I thoroughly enjoyed the services here! The aesthetician was so kind and put me at ease! I will say that I thought the prices were fair as well. They also provide you with a beverage (wine, water, tea, etc) before your treatment free of charge. Talk about great customer service, eh? I also have found that some salons are far too noisy and are the least bit relaxing, but this one was quiet, calming, AND serene. Will definitely be back! read more

I have wanted laser hair removal for a while but recently looked at reviews and convinced myself to go for it. I just finished my second session with Lisa Marie who is fantastic (they recommend a total of 6 sessions). She was professional, friendly, and knowledgable. She makes an awkward experience as comfortable as it can be and helped me understand what to expect. I'm not sure how prices compare but the quality of her customer service as well as front desk staff have been excellent and worth it for me. Would recommend! read more

When I walked up to the door of Glow I was a little taken aback. They've covered the strip mall windows in the front of the place with yellow paper and put the menus on them, I guess to keep out the view of the parking lot. They're working the "relaxing spa" angle hard and parking lots are not too relaxing. Compared to the bright sunshine of the parking lot, the main room of Glow is very dim. My eyes adjusted quickly but as I stepped in it was so dark that I couldn't see and reached up to remove sunglasses. It was so dark that my brain thought I must have stepped inside wearing sunglasses! The decor is...a bit odd. There are Halloween sconces on the walls by the doors complete with fluttering fabric flames. The walls are painted that kind of rag/sponge paint pattern that your mom got really into doing for a while and there's a fake fireplace in one wall with fancy LED flames. The most bizarre and eye-catching bit of decor has got to be the giant fake trees growing out of the wall on either side of the fireplace. Their leaves are dusty. At first I thought the whole look was a little silly and balancing right on the edge of being Halloween instead of relaxing. As I sat there I kind of grew to like it. At the very least I can appreciate all the work that went into painting the place and sculpting GIANT trees into the wall. You should totally not read the reviews of a place as you're sitting in the waiting room, getting ready to get your service. You'll note the review that says they reuse their waxing sticks and then you'll pay attention during the wax and note that yes, this is true. Ewwieeee! Normally I never would have noticed this, since all the other wax places I've been to use the sanitary method and throw away the sticks after they touch your skin. Fie. The technician was a really sweet girl but she did reuse the stick. She also gave me a bit of an ugly bruise by sort of mindlessly pulling away the secondary wax. I squealed a little and she apologized, adding, "Oh wow, you knew I bruised you." Other than that she was totally sweet. She talked a lot and seemed quite nervous. She might have been new. I would be nervous if I was new to pulling the hair out of someone's junk. I don't think I'll be back for the bikini wax (they also made me wear a paper thong even though we were doing a full Brazilian) but they do have a lot of other interesting services to try. I'm particularly interested in their laser hair removal and laser skin treatments. You can check it all out on the website, which is easy to navigate and well laid out....and brighter than the waiting room. read more

This was my first experience getting a Brazilian so I was pretty nervous. As soon as you walk in, you know you're in a spa and the rest of the world is an after thought. the service. I checked in for my appointment and the receptionist even offered me a glass of wine. Very unexpected, but well appreciated. I was called to the back to get started and the lady explained the whole process to me about the different waxes they use. The lady was very chatty, which I appreciated since it kept my mind off things. The whole process was painless and I got plenty of tips on what to do for the future. Tip: if you're a student, make sure to show your school ID to get a discount or you can also check out the website for their deals - but you have to mention it for the discount to be applied! read more

Gift Card Advice/Warning! If you want to get a massage or a facial or something as a gift or just want to give a spa gift I would suggest going with another spa. Their gift cards do expire whereas a lot of other spas do not so just for the ease of who ever you're getting a gift card for maybe select another place. I have gotten a massage from them and it was pretty good! read more

I really love Glow Med Spa. So far I've had a Laser Hair removal consultation with Chelsea, a massage with Nakisha, and a leg waxing with Nakisha. My first experience with Chelsea was wonderful. She was very pleasant and informative. Chelsea was very knowledgeable about hair removal and helped me choose the best option for me. I received a 60 minute Swedish massage with Nakisha that was amazing! She was very good and listened to my requests. I usually have a very difficult time relaxing and clearing my mind, but I actually fell asleep! Nakisha also performed a leg wax for me. She was very professional and before I knew it both legs were done. Nakisha was very sweet and easy to talk to. I will definitely be back in the future! read more

Melissa is amazing! I've seen her a few times now for massage and I feel like a new person. She explained how massage therapy can improve my overall well being and help alleviate stress that my body accumulates on a daily basis. Thanks to Melissa, the stress I used to carry in my lower back is completely gone. She has also helped me with stretching muscles in my chest and shoulders that I didn't even know I had. My skin feels smoother and well conditioned and my joints and flexibility have also improved. The occasional muscle spasms and cramps I used to get in my thighs and calves after working out, no longer happen thanks to her. She also explained how massage assists with the release of endorphins and increased oxygen flow throughout the body. I am finding that my quality of sleep has improved and this has helped increase my concentration and energy while at work. I highly recommend Melissa to anyone looking to improve his or her overall physical and mental health through massage therapy. read more

Best massage of my life!!! After many massages over the years, I can now say that I have had the best massage of my life. I was lucky enough to have Cory give me a 90 minute massage and I immediately felt at ease with him. He's knowledgeable, thorough and professional. In addition to that, his technique and pressure were spot on. I have never felt so relaxed or refreshed after a massage. After that massage, I won't be seeing anyone else for my massage needs. I have already told all of my friends and family to pay him a visit, and you should, too...you will be so glad that you did!!! read more

I came in for a 90 minute massage with my girlfriend. The outside kind of made me nervous, but as soon as you walk in the atmosphere is actually quite nice. My massage therapist was Ildiko Drauschak, she was super cool and a great conversationalist. I walked in with some lower back pain and left with none. Absolutely satisfied with my time there. read more

I had an appointment and had to cancel due to a family emergency out of town and called and cancelled as soon as i realized i wouldnt be able to make it, l left a voicemail because they were not yet open. When they opened l received a call to inform me if be charged a late fee because of my same day cancellation. They really didnt sit well with me. I had no control over my emergency and the fact that i did call to cancel. Smh.... Probably wont reschedule !! read more

I'll start off by saying that I hope my review doesn't get to be too long. If it does, well, I apologize in advance. Now, I might be a tiny bit biased, seeing as I've never been to a spa or gotten any kind of facial before [most I've had are manicures and pedicures, elsewhere], but just.. wow. This place was and is amazing. I only had two days off, and the day before yesterday, I had to spend it sleeping [I work nights]. I didn't have time the other day to schedule an appointment for yesterday, so I was taking a huge chance that they would have a time available for me. Happily though, they were able to get me in for a 1440 appointment. Annoyingly, my GPS wasn't able to find the street they're one [I'm directionally challenged], but after speaking with Veronica, who also made my appointment, she helped me find the place. Thankfully it's only minutes away from where I live. I parked right in front of the building, and walked up to the covered doors. I appreciated it, because I was already exhausted and wanted a dimly lit place. I came into a nice dim room, where there were fake trees on parts of the wall, and I adored the sconces. I read another review where they said it seemed like Halloween decorations. I didn't get that vibe whatsoever. Another place said it seemed almost like a cult place. Again, didn't get that feeling. I found it just.. nice and peaceful. Sign-in, or registration was quick and easily. She, Veronica, just had to get a little bit of information, and I took a seat next to the fireplace [LED], and waited. Only a couple minutes had passed before I was warmly greeted by my esthetician, Elizabeth. We shook hands, and she told me where the room would be. I enjoyed having a room on the very end. Even though it's a spa place, you never know. Some people could be loud, so being on the end would reduce most noise. The room was quaint and smelled just as pleasant as the waiting area, if not better and a bit more stronger. Now, keep in mind again, that I've never had a facial or anything like this done before. So, I was nervous. After I was settled in and onto the heated bed, she came back in and we were talking. She examined my skin, and let me know her thoughts, all in a completely pleasant manner. She was just positively sweet. Well. Sweet and patient. I know she could tell that I was nervous, and all throughout the 80 minute facial and cleansing, she was always reassuring me and just being nice. She tried making some things as painless as possible, but there's always going to be some pain. And wow. I actually wasn't expecting any kind of massage other than on my face, but she massaged my neck, shoulders, and upper body in general. It was heaven. She asked first though, because she said that some people don't like massages [who doesn't? They're fantastic!], so she wanted to make sure I was fine with it. She even massaged me scalp. Needless to say, when she was done, I was a pile of human goo on her table. The entire facial, even with the painful parts, was so just... nice. Lovely, even. I know my skin will be thanking me for days to come. To go into a little more detail of just how.. amazing she was.. dermaplaning. Now, I had never heard of that term before I came into there, but I didn't much mind. She was welcome to do anything she wanted to. When I got home, I read things on what exactly it is [even though she explained it], and I was surprised to see how some doctors said that most people aren't exactly qualified to do it. They go through the superficial layer of the skin and into the dermis, making your face bleed. Well, I never experienced any of that. It wasn't even painful. It just goes to show how qualified and excellent her skills are. Everything else is just as I said above. Fantastic. She's a skilled and extremely pleasant woman and esthetician. When she was done with me, we chatted a bit while I was still on the table, and I just got an overwhelming want to hug her. Of course I didn't because I didn't want to weird her out. But when I got re-dressed and went back into the lobby where she was waiting for me, she offered me a hug. I was happy and pleased and it just brought a smile to my face. That might seem weird to other people, but I for one love nice people. I think more people need to be like that. Superficial kindness isn't really kindness. I digress. I shouldn't have to say this, but I most /definitely/ recommend this place to anyone and everyone. I've already told a few of my friends about Glow Med Spa, and Elizabeth. And to be cheesy for a second.. that glowing person is the reason I wrote this glowing review for Glow Med Spa. Ok. I'm done. I am now a permanent customer of hers until I move out of Virginia. read more

I got lip fillers by Tonia and she botched my lips. After a month of getting them done they still have several bumps and are extremely sensitive. Also she applied too much filler to certain parts of my lips so they don't look even at all. Would NOT recommend to anyone looking to get lip fillers!!! read more

Best place ever. I've been going here since my senior year of high school and I'm a junior in college. Cody is one of the best :) very clean as well! And they offer you wine read more

So Glow Med Spa is AH-MAZING!! I love the decor and the sweet receptionist that meets you at the front door. Further, Nakisha at Glow Med Spa is even more AH-MAZING!! My besties recommended her to me and raved about her and I am officially sipping the kool-aid! This was my first Brazilian ever and she made me feel so comfortable and was so knowledgeable! I have already scheduled my next appointment. I would definitely recommend Glow med spa and Nakisha to everyone! read more

Just had a Brazilian at the Glow Med Spa in Short Pump. It was my 2nd time gettting a Brazilian waxing, but my first time going to this spa. Words such as "amazing" and "awesome" come to mind when describing my experience . Chelsea performed the service and did a fabulous job. She made me feel comfortable, performed the service quickly (I was done in less than 30 minutes), and did the waxing with minimal discomfort. In fact the experience was good as it gets for this type of service (my first Brazilian was a session of torture, comparable to natural childbirth). The Spa is decorated beautifully, and has a soothing and relaxing ambiance. I will definitely become a regular client. read more