My mother, who is in her 80s, recently had a lower eyelid procedure for under-eye bags along with a…read morelift to address the sagging chin/neck area (turkey neck), and she couldn't be happier with the results. She had been self-conscious for a long time. Dr. Stephan really helped restore her confidence!

Full disclosure: I have not had any plastic surgery from the doctor…read more I have had procedures from his nurses like the Plasma Facial. (They draw your blood and centrifuge the Plasma and put this on your face after microneedling. It makes your skin look fresh and younger. In some people it may even reverse sagging skin.) He charges a reasonable price for this compared to other places in WF. The nurses are competent, nice and have skills. I love all the staff at his practice.

I traveled from Texas. I asked one question before surgery. He woke up in the worst mood. I was…read moreshocked! Before, he acted totally different. Went to the front desk in a huff! Said - She get's no deposit back! No reschedule. I only asked about cleanliness. He needs to retire! I am not the only one that has had this unprofessional treatment

Took very good care of us made sure we understood what was happening. Went the extra mile to make…read moresure we received what we wanted and the results were great. Office staff were amazing.

Kudos Bernard to your hateful secretary at the front. I'm a cash/self pay customer that just wanted…read morean opinion this morning, even filled in your cancellation at 9:15am today per a phone call from just yesterday afternoon. I rearranged my schedule, have money in hand, AND even showed up on time this morning for you to have your secretary tell me "I would be dealt with in the back by you" because I asked a question/wanted to submit my Government Issued Drivers License to you (which must legally be accepted) and was told "no, I must take a photo"..she doesn't seem to be very well versed as to actually "why" your photo is necessary for patients or required by me?? Instead of being "dealt" with..I'll keep my money and never visit this practice again. Good day.

I think Dr. Burton and NP Patrick are wonderful dermatologists. He does thorough testing when…read morenecessary and makes sure his diagnoses are correct. I depend on them to treat all my skin problems. His office staff are also nice people, even sent me a sympathy card when my husband died last year.

I have tried numerous times to speak to a Nurse for DR. Minka, concerning issues regarding problems…read moreassociated with an upcoming appointment ,and the CLERKS will never let me speak to a nurse about issues I'm having with upcoming appointment, but THEY "ONLY" ALWAYS SAY WE'LL PUT YOU ON THE WAIT LIST, WHEN I HAVE AN ISSUE BUT REFUSE TO LET ME SPEAK TO THE DOCTOR OR HIS NURSE, BUT NOTHING EVER HAPPENS.

Like most dermatologist they are very busy. It would be nice if they could slow down a little…read more Excellent care and staff friendly.

(or adjust rating as you feel appropriate)…read more I chose Premier Plastic Surgery and Dr. Juan Brau for a breast implant exchange in June 2026. I want to be fair and acknowledge that I am pleased with my surgical results, and I believe Dr. Brau is a skilled surgeon. However, the overall patient experience fell far below my expectations. My concerns were: * **Consultation process:** The office requires a non-refundable $100 consultation fee. Since I already had implants, I was told there was no way to accurately "try on" sizes and no 3D imaging was available. I was told the "sky was the limit" for size and that implant size would not affect the price. * **Implant size communication:** My existing implants were 400cc, and I requested 800cc. Dr. Brau said 800cc would work but explained he would not know the exact size until surgery. I left with the understanding it would likely be close to 800cc. After surgery, while in recovery, I was told my implants were actually 695cc -- a significant difference from what we had discussed. * **Unexpected pricing changes:** I was initially quoted around $7,000, then the quote increased to around $9,000 when discussing 800cc implants. I was told the increase was due to additional surgical time, despite previously being told implant size would not change the cost. * **Payment issues:** We were told the procedure could be covered through CareCredit. Immediately after surgery, while I was still in recovery, we learned the anesthesiologist did not accept CareCredit, leaving us unexpectedly responsible for an additional $700 charge on a credit card. * **Administrative issues:** The office lost my signed consent paperwork, and I had to scan and resend my own copy because they could not locate it. * **Day of surgery:** I was instructed to arrive at 6:00 a.m. for a 7:00 a.m. surgery, only to find out at check-in that my surgery had been moved to 9:00 a.m. I waited for hours after being prepped. Staff also had difficulty locating Dr. Brau before surgery, and I had to point out that he had not marked me before they took me back. * **Post-op allergic reaction:** I had what Dr. Brau described as the worst surgical glue reaction he had seen, with severe itching, hives, redness, and blistering. Although he removed some glue during follow-up visits, I later discovered there was still a significant amount remaining and had to remove it myself. * **Privacy concerns:** My rash and medical information were discussed in the waiting room where other patients could overhear. * **Unprofessional comments:** During my first post-op visit, comments were made by Dr. Brau and his assistant regarding my breasts and my husband's involvement with massages that I found inappropriate for a medical setting. * **Cleanliness concern:** At my one-month follow-up, I found someone else's blood on the exam chair and on my leg after sitting down. The staff apologized, but this was extremely concerning. I believe surgical skill is only one part of patient care. While I am happy with the cosmetic result, the communication issues, unexpected costs, lack of privacy, administrative problems, and concerns during my recovery made this an experience I would not choose to repeat.

Dr. Brou is a genius and an amazing plastic surgeon! He is so kind and sweet, listens to what you…read morewant achieved and is honest presenting realistic options; not pushy in any way. He's the only one I trust and highly recommend for breast implants. I am forever grateful for Dr. Brou and I highly suspect you will be too.

Great service and excellent massage. Very comfortable and calming atmosphere. Very clean office and…read morerelaxing experience.

From the owner: Milk & Honey Beauty Lounge provides positive and memorable experiences for every guest, every time!…read moreWith a professional yet personable staff, we are able to create a highly desired experience AND build great relationships with our guests!