I love this place and Brittany is fantastic! I was in town and have been here twice and it's very…read morerelaxing. Brittany was so easy to talk with and my gel manicure looks great! It's located downtown with so many other places to shop and eat nearby.

From my Google review:…read more I work in customer service, so I generally have a lot of sympathy for other service workers. However, I did not enjoy my experience at Studio Monroe this Thursday at all. I booked a simple brow and lip wax, which was blocked for 15 min period on their calendar invite. I showed up to the studio about 10 minutes early and was told Katie was with another client. No big deal. I was early, right? Wrong. I waited 20 minutes past the time my appointment should have STARTED and was told nothing from the person working the front desk. After 20 minutes, I told the front desk person that I wanted to cancel my appointment, which she agreed to. I mentioned someone who had gotten there later than me being helped first by Katie, only to receive the response that that person had an appointment booked before me. So, why did someone who had an appointment before me show up later than me? I wasn't massively early, only 10 minutes. Was that individual only blocked for 5 minute appointment? Is that even possible? Was she notified that Katie was running late? Why wasn't I told there was another appointment before mine that she hadn't gotten to yet, when I first checked in? After all that, I left. Katie did reach out to me to apologize and offer a complimentary wax, which was a very nice thing to do. I wasn't overly thrilled with the outcome even though I wanted to simply keep the same shape, but was too afraid to say something since I had already made a point about the lateness. All in all, I will not be returning to Studio Monroe. I canceled my future waxing appointments I had set up with them. I had high hopes since I really enjoyed my visit to Xscape Salon under same management. I wouldn't say the wax job was bad by any means, but just not what I was looking for (i.e. my brows ended up more rounded and wider set than I like). My biggest gripe is with the front desk and customer service. If I was rating just the wax, 3 stars. If I was rating just the front desk/customer service, 1 star. Overall, met in the middle with 2 stars.

I just had an amazing, deep tissue ashiatsu massage from Simone C. She was fabulous! I've never had…read morean entire session of this type of massage, but I know it felt amazing! She took the time to explain how she's developing her techniques for each client. I was impressed at how clean the whole process and treatment room stayed so clean and quiet during the massage. Do not shy away if you're nervous about deep tissue and feet. Simone was just perfect for me. I will definitely do this, again! No more back pain today! And my neck feels amazing. Thank you!!!!

Emily rocks! I have struggled for 2 years to find a stylist who can help me with my hair. I am…read moreover 50 and I am thinning so I have been frustrated. Emily was kind, sweet and understanding of my issues. She took the time to walk me through the state of my hair, which was over processed and yellow, so she suggested getting Keratin extensions and I love them! I love the vibe of her single chair shop, it is cute and cozy.

I booked a blow out (w extensions) and hot tool and makeup with lashes and Sabrina did both my hair…read moreand makeup. 10/10! She finished in an hour 30 and nailed it. I live in Vegas and have had my hair and makeup done many places and Sabrina in Grand Rapids is my new favorite!

Responding to comment: I'm not looking to get it fixed. Your employees need more training…read more Very subpar for the price. Shampoo was the worst I have ever had. No rhythm or cohesiveness. Just scratch here scratch there. Don't think she even got the underside by my neck wet. She then started blowdrying very vigorous without putting in any heat protectant. Blowout was so mid. She took out her curling iron and put three curls in. Would not recommend.

I have visited this location 2x for my color boost appointments for my microblade. Meghann has done…read moreboth appointments, although she was not the one who did my original microblade. Making an appointment is pretty straightforward, but the one thing i appreciate is the reminder text messages that get sent. For a busy mom, these are a life saver... especially when I forget which location my appointment is at! The Celadon location is much smaller than the downtown location but SO cute. The last area is semi private and the microblade room is private. I have always found them to be very clean and sanitary and have had no concerns with that! As for my microblading experience, I can't say enough good thinks about S&P and Meghann! You can tell by the amount of mapping & measuring they do before they even start the process, they are good at what they do and they have been trained professionally! They don't just ANYONE microblade! I love that you can go on their website and see your artist's work on their profiles, too. The process is extremely smooth and they make sure you love the shape before they even think about microblading. They use high quality equipment and pigments. I also appreciate how they change and update as newer and better equipment or procedures come along. You always leave with a bag full of everything you'll need for your aftercare. I appreciate that you don't have to go out and purchase anything on your own! Also, whenever I have had a question before or after my procedure, the entire staff is very willing to help. I have loved my initial microblade and both my color boosts. I always feel like my concerns and my wants are addressed and I leave feeling very happy with the outcome and confident in my aftercare instructions. My healing has always been very easy and uneventful. Whenever someone asks me where I get my eyebrows done I am always happy to share S&P and I will continue to go back for my color boosts!

Aubrie was so incredible! She did my wedding makeup (& bridesmaids). The wedding itself was 90+°F &…read moremy makeup did not sweat off at all. She brought so many smiles to our getting ready room-- I would give her a 100/10 if I could.

From the owner: We provide quality on-site hair and makeup services for a variety of events. All of our Makeup…read moreArtists and Hair Stylists are experienced and licensed professionals. Whether you want to achieve a look that is timeless or trendy, we aspire to make you look and feel like your best you!

I came in looking for Sam, but instead I got my haircut from a young lady whose name I don't…read morerecall. She greeted us warmly and sat me down in her chair right away. We talked most of the time, and she was incredibly sweet. The haircut itself was perfect--she gave me exactly what I wanted. The price was surprisingly affordable as well; I only paid around $20-$30. I'll definitely be coming back.

The color was okay, but my hair looks like it was cut by a 3 year old. I have to get it fixed.read more