Worst clinic I've dealt with. I came here to follow my Dr. who recently moved to this clinic and…read morethough I love him and his nurse I HATE doing anything with the clinic. Getting ahold of anyone for any reason is almost impossible, they are rude, been over 6 months no one can get me into the patient portal. It is a mess. 10/10 do not recommend.

started off great friendly Receptionist , Gave everything the young lady needed , took the one…read morepaper now I waited my appointment was 830, I was there at 8, like I was told to be, well 9am roles around no one calling my name , I have other things i need to do, I figured I would be in and out by 9am as I was at my last doctor , at 9 I had to go I had 2 other appointments, Im only off on mondays , yall made me feel like I wasnt important that my time doesnt mean anything to yall , I seen yall have a lot of business and I see Im a number, Im going to have to find a doctors office who cares about there patients and not numbers , you do know when we make an appointment its to help with our lives and our convenience, have a blessed day, Merry Christmas , Happy New Years

i have been seeing dr. r. w. nichols for 4-6 years now and he is the best of the best!!!!!!! i…read morewould not trust no one else for surgery but him...... a few other doctors i see has even told me he is the the doctor that they would see if they had to get anything done to em. for i found a great surgeon................ i give this man 10-stars

Dr Patel delivered our first child and has been wonderful to work with. He came highly recommended…read moreand we recommend him as well. He and his staff at SAMC have given us truly personal care and we couldn't have asked for a better experience.

When Dr. Fincher retired from practicing at Internal Med Associates I began seeing Dr. Victoria…read moreCowan at the same practice. Very good experience. Highly recommended if you're searching for internal med doctor. R. Morgan Jr.

Best doctor's office experience I've ever had. What a great group of people. Despite an office full…read moreof patients, I was in and out quickly.

I have never in my life been treated so horrible as I was at First Med by Dr, Cook. This was my…read moresecond visit with him since I recently moved to the Dothan area and I waited over an hour for him while I heard him chit chatting with friends in the back! How I know this is my wife walked out to ask the nurse if he forgot about us and she replied with "If you want to go interrupt him talking to his friends please do. You have been waiting way too long." When he finally got in the room with me he asked me how I've been and I told him the truth. I was hurting from my ankylosing spondylitis. He replied with "There is nothing I can do to make you pain free. If you are going to have an attitude with me then you can just leave and go somewhere else!" I was in pain and simply said ok. The whole reason I went in to the doctor in the first place was intense stomach pains, not even for my AS! He never even asked about my stomach but rather shooed me out the door. When I confronted him about goofing off with his friends making me wait over an hour. He replied with, "You are no more important than those people. I've worked all week and I'm tired. If you don't like that then you don't need to ever come back here. All you want is narcotics!." WHAT!!!! I never asked for pain meds, EVER!!!! I have a script for morphine that I don't take because I work for a living and don't want to be a zombie. Needless to say, I will not refer him to my worst enemy. Don't waste your time with this quack!!! The nurse was sweet though.

Billing employees are inept. Did not charge proper…read moreprimary and secondary insurances. Call center is nonexistent. Calls are not answered. In line for call. Waiting so far over 40 minutes.

BEWARE GOING HERE if you aren't critically ill with major trauma, heart attack or stroke. This…read morereview is based on multiple hospitalizations due to complications from a hip fracture, culminating in an ER visit yesterday. These visits range from the end of December 2024 through 25 August 2025. This has nothing to so with surgery itself, but the med surg wards I was on and the ER. I was rarely treated courteously by nursing staff. At one point I was brought to a room from recovery and they pulled the catheter half way out transferring me to the bed and REFUSED to do anything about it because my nurse was busy. I'm fresh from surgery and never saw a nurse for well over an hour and then had to be given medication for days so I could pee because it damaged my urethra. I rarely got meds on time (critical meds) yet when they found out I had my own, I was literally attacked by a nurse trying to take them away from me. I threatened to call the police and have her arrested for assault. This is medical so many of you might not understand but I'm steroid dependent and have been since 2010. I will literally die if I don't get them but pharmacy, hospitalists and nurses thought it was no big deal and no reason I needed to be on a schedule or get them in a timely manner. One hospitalist actually told me to quit worrying about it, that my adrenals would kick back in before I died...AFTER 15 years of not making my own cortisol? This was after somebody decided to discontinue them altogether. I'm supposed to respect them? This was a fight every single time. There were many times, if I hadn't had my own, I would have gone into an adrenal crisis. I had a Pure Wick each time and they constantly let the canister overflow and wouldn't change me when I got wet. I even developed a bedsore because I was left so wet for days. Then they'd get mad at me for being wet saying I was drinking too much (and gee had IVs running too) but apparently it's easier to tell me to quit drinking water than to empty the canister or give me dry pads when they got wet. So called hospitalists had major god complexes and I was treated horrendously by them too (there were 2 exceptions that were decent) telling me yeah, I'm complicated but they don't need to consult an endocrinologist because they know it all anyway. That they knew more about my body than I did etc etc. I'd need a book to write about all that happened during 3 surgeries/hospitalizations. BTW...Flowers was just as bad. There is no humane knowledgeable care available in Dothan on med-surg floors. Dr. Tacket was an exception and was awesome and there was another when I was in overnight once, but I don't remember his name unfortunately. The rest of them were obnoxious know it alls who couldn't stand for me to know my own meds and body etc. Anyway, I went to the ER yesterday and was treated worse than a dog turd on the side walk with the immediate assumption I was a drug seeker. I was put through 4 hours of absolute humiliation culminating in being told I was going to have to use a bedpan IN THE HALLWAY WHERE EVERYONE COULD SEE ME. I wasn't worthy of dignity apparently. I told my family to come physically restrain me if I ever said I was going to the ER again. I may be old and broken but my mind is sharp. After everything I've seen I have to wonder how many deaths from "natural causes" are really the result of med errors, neglect etc. Take this review as warning. I am a retired RN but would be ashamed to admit it with what I've seen of nurses since December. Yes, there have been a few shining lights here and there but overall every single hospitalization and ER visit has been nothing short of hell.

Doesn't like to answer patient questions, refuses to answer mine. If this is not true then call me…read moreand answer my question. He won't call because he can't answer my question. And he knows it's true.