I have been coming to Shelly for over 2 years now and she's been the BEST. She makes you feel…read morewelcomed and comfortable. Every service has just been better and better. The results as well from the waxing is always a 10/10, she does not disappoint. If you're looking for a Waxer in the Riverside area, don't hesitate to book with Shelly. We love her

Shelly at The Wax Bar is so sweet, makes the waxing experience a lot less stressful. She's also…read moreprofessional, you can tell she has been waxing for a while.

I can't recommend this place enough! Clara is incredible--she's so friendly, makes you feel…read morecompletely comfortable, and always walks you through exactly what she's doing. She's also great at recommending what's best for you. The receptionist is always so welcoming and helpful, and I love how clear and upfront they are about pricing and services. It makes the whole experience smooth and stress-free. Definitely my go-to spot!

These are my results from a microdermabrasion treatment done on 4/23/26, I reached out to the…read morebusiness via email because I was really unhappy with the treatment since a chemical peel was added on my open cuts, which caused pain and discomfort. I was looking for a refund and a cancellation of my membership. Thankfully the membership got cancelled but no refund because of their contract. But the business claimed no wrong doing and insisted that these are normal results after a mircodermabrasion. You be the judge of that. I will be happy to share the email exchange with anyone that is interested. The pictures shared are of Day 3 (04/26/2026) ***Ladies we already get gaslighted from MEN dont let "proffesionals" do the same. Good Luck :D I found another SPA where Brazilian is $55 at Canyon Crest look out for my review :)

Best Brazilian ever! Marina is awesome! Extremely professional and very sweet!! Definitely will be…read morecoming back!

I can't say enough good things about Marina. From the moment you walk in, the experience is…read moretop-tier. The front desk staff is always warm, welcoming, and professional, which immediately puts you at ease. Marina herself is fantastic--friendly, knowledgeable, and incredibly thoughtful in how she approaches her work. She has a real talent for making spot-on recommendations, and you can tell she genuinely cares about her clients' comfort and results. She creates such a relaxed, judgment-free environment that you feel completely comfortable the entire time. One extra touch I really appreciate is the selection of snacks and drinks offered upon arrival--small detail, but it makes the experience feel elevated and well thought out. SkinSpa is consistent, professional, and welcoming, and Marina is a true standout. Highly recommend to anyone looking for excellent service and great care from start to finish.

The service was very good. I come here often to do my eyebrows and I got a facial by zehra and it…read morewas amazing ! Great pricing as well

I have been coming to this location for about 3.5 years, and this was by far the worst experience I…read morehave ever had here. My regular technician is currently out for the month, so I was assigned to a newer technician. I completely understand that everyone has to learn, and I normally wouldn't mind this if an experienced technician was supervising. Unfortunately, that did not happen. During my eyebrow threading, I actually experienced nicks on my eyelids from the threading, which has never happened in the entire 3.5 years I've been coming here. The lash service was also very disappointing. My lashes were clearly uneven, and when I politely asked the technician to double-check them, I was initially told "it looks fine." After asking again if they could see the difference, they offered to add more lashes to one eye, but the issue was not that I needed more -- the lashes needed to be balanced and corrected. I also specifically asked that the lashes not extend to the outer corner of my eye, which was followed on only one eye. The service took nearly two hours, which is much longer than usual. Throughout the process, the technician repeatedly asked me to show pictures of what I wanted, which made the appointment feel uncertain and unprofessional. I ultimately left with uneven lashes, uneven eyebrows, and visible nicks on my eyelids. After spending over two hours there, I didn't feel comfortable allowing further corrections from someone who seemed unsure of the service. This experience was very disappointing, especially because I've been a loyal customer for several years. I hope management reviews this situation and ensures that new technicians are properly supervised before performing services on clients

ALMOST SEAMLESSLY PAINLESS. I got a Brazilian for the first time and idk if it's an exaggeration…read morebut it hurt less than an eyebrow threading. The whole ordeal was very quick.

I had a very uncomfortable and disappointing experience during my recent visit. When I entered the…read moreroom, the waxer rushed me to undress because of time restrictions, even though I was not even late. While I was on a phone call, she overheard someone say, "I don't like her voice." She then told me to end my call because she no longer felt comfortable servicing me and sent another waxer to complete my service. What made this especially uncomfortable was that the original waxer was white, and I was then reassigned to a Black waxer. I have no issue with the employee who completed my service; my concern is how the situation was handled and how it made me feel singled out and unwelcome. When I asked for the original waxer's name, two employees gave me different names, (Alysssa W. or Ashley) which further raised concerns about the transparency of the situation. I expect to be treated with respect and professionalism regardless of my race, appearance, or voice. I am asking management to conduct a thorough investigation into this incident, including speaking with the employees involved and reviewing what occurred before, during, and after my service. I also expect management to hold the appropriate employees accountable for their conduct, clarify why I was given conflicting information about the waxer's identity, and take concrete steps to prevent customers from being treated this way in the future. I would appreciate a direct response explaining how this matter was investigated and what corrective action will be taken.

Alyssa is amazing! She always does such a great job on my facials and spray tans. She's so…read moreprofessional but also sooo sweet and easy to talk to it honestly feels like I'm just hanging out with a friend who happens to make my skin look unreal. Her suite is super clean and cute too. I highly recommend booking with her you'll leave glowing every single time.

I was accommodated last min to be squeezed in for a last min eyebrow wax and Alyssa was amazing and…read moreI even booked for my first facial next week and can't wait to tell you all about it!

Absolutely amazing experience from start to finish. Samira did such an incredible job and was…read moregenuinely the nicest person ever--she made me feel so comfortable the entire time. You can tell she truly cares about her work and the people she helps!! The space itself is so cute, clean, and welcoming, which made the experience even better. I couldn't be happier with the results and the overall vibe. Highly recommend--everyone should go see Samira!!!

Samira is one of the kindest and truest people you will get the pleasure of meeting. After…read moresearching through many eyebrow services, I finally decided to try waxing my eyebrows for the first time. I had only ever done threading so I was incredibly nervous. Samira talked me through the entire process and made sure I knew what was happening at every turn. I found this so refreshing and felt instantly comfortable with her. My eyebrows look so great and I love knowing I found a great place to come for any waxing or sugaring services.

Nancy is the best when doing my Brazilian & underarms always making sure I'm comfortable & doing…read moreokay. Nancy is always so welcoming and professional, and her studio is always spotlessly clean! I truly love coming to see you; I always enjoy our deep conversations and I just love your energy.

Nancy is the best!!Very professional and clean with her work. She puts 100% in all her work. She…read morecares so much about each of her clients and shows how much she appreciates them. I have gone to her for my Brazilian wax more than a year and I'll never look back thanks to her. She made me feel comfortable since day one. I would recommend her to any female!!

Clean, inviting and soothing atmosphere. I loved the organic products used, especially the…read moreaftercare. Crystalin took great care of me!

This place and its owner are amazing. First the ambiance and atmosphere of the place is inviting…read moreand warm. Second, the rooms are all exceptionally clean, lit with warm and interesting lighting. Third, the treatment you get is top notch. Rarely get facials and I got one here, I was blown away by the professionalism and also kindness the staff and Krystalin showed. This place deserves a second and third visit. If you're looking for a place with exceptional treatment, clean facilities, and kind people, this place is it.

Laurica did an amazing job at making me feel comfortable after years of not getting sugar waxed…read more She's so kind, patient, and genuine. Looking forward to my next appointment!

First time sugar client and Laurisa made the experience so comfortable! Will definitely be…read morereturning. She was very professional and informative, and her studio was so clean! Thanks again Laurisa