10/10 highly recommend! Immaculate customer service. Was very shy once I walked in & thought about canceling, glad I didn't. First time here but felt like I was at home because the ladies are so welcoming . I had several of questions, because this was my first wax ever they answered every single one & gave advice as well , they're so knowledgeable. Also have great deals for first time customers & 20$ credit when you referral a friend, so pricing is very reasonable. Fellas don't get scared to get it waxed ! My first ever wax, I'll for sure be back !! Everyone please don't forget to tip . all super heroes don't wear capes & their work should never go un-appreciated. Thank you so much read more

Let me start this by saying that Ashley is absolutely FABULOUS!! I truly can't recommend her enough. She is meticulous when it comes to caring for your most private parts (LOL) and is equally thorough and efficient when it comes to aftercare recommendations. You always leave feeling comfortable, informed, and well taken care of. The one-star review is for the sole reason that I'm not returning to my previous waxing provider, which comes down to management response, or lack thereof, on two separate occasions. The first issue occurred over nine months ago when the Upland location closed. I was unable to get a refund for the remaining balance on my account. When I called this location to ask if I could at least use the funds toward product purchases, the manager never followed up. The second issue happened just this past week. I brought to their attention that the stepping stool (used to get onto the waxing table) has always been filthy. I was told this was not a priority, as there were "more important areas" to focus on. For those unfamiliar, clients sometimes remove their shoes before stepping onto the table for a bikini wax, which makes the cleanliness of that stool especially important. After that response, I made the decision not to renew my membership. Respectfully reviewed. read more

European Wax Center - Filthy and Nasty! - Waxing Near Me - Riverside, California

Very HIGH priced and inexperienced waxers. What happened to the long time employees that were so good? Will not go back

Poor service, rushed wax, and leftover residue. I won't be back. Very disappointing!! And They hurt my feelings :(

I was disappointed with the cleanliness of this place. The treatment room appeared unsanitary, with wax all over the floor and the step stool used to get onto the bed was visibly dirty and covered in buildup. Cleanliness and sanitation should be a top priority, especially in a business that provides personal care services. Unfortunately, the condition of the room made me question the overall hygiene standards. I will not be returning to this place. read more

I had a disappointing experience at European Wax Center. The wax specialist introduced herself as Priscilla and said she was a manager. During my appointment, I was burned during the wax, and I was left unhappy with how the service was handled. Based on my experience, I did not feel confident in the quality of the service, and I won't be returning. I was left traumatized. read more

My experience at this location raised serious concerns about cleanliness and sanitation. The facility did not appear consistently well-maintained, and I observed issues with overall cleanliness in different areas of the establishment. There was wax buildup on the floors that did not seem to be cleaned regularly, which made parts of the space feel unhygienic and poorly maintained. There were numerous times where I came in and there was pincher bugs on the floor rollie pollies. For a personal care service, I expected higher standards of cleanliness and upkeep. I hope management takes these concerns seriously and improves sanitation practices to ensure a cleaner and more professional environment for clients. You do not come here, take your business elsewhere! read more

Very unprofessional environment not welcoming the waxer was not experienced and took forever.

I came here for my first Brazilian wax, right off the bat the girl was straight up rude and told me not to complain that it wasn't painful at all. Very unprofessional. She also was not wearing gloves which seemed very unsanitary to me. Won't be going back made my experience unpleasant. read more

They ran late with my app. They are always making me feel like I have to buy a product not cool .

The staff were so unprofessional and rude. I will not be coming back to this place. Let alone how dirty the place was you would think they would keep it clean but they did not very disappointed read more

Really disappointed. My wax felt rushed, the results were uneven, and I left with missed spots and irritation. Definitely not worth the money. I won't be coming back. read more

ALMOST SEAMLESSLY PAINLESS. I got a Brazilian for the first time and idk if it's an exaggeration but it hurt less than an eyebrow threading. The whole ordeal was very quick. read more

Aileen is the person who does all my appointments and she does amazing every single time! I get waxed on the lips and brow, and she never messes up and will always have my trust when it comes to looking my best. all the employees are super nice as well and the location is always clean and decorate for the holidays which I love. read more

Quality costumer service, polite, nice vibe, appreciated how kind & considerate they were considering it was my first wax experience.

My experience at EWC with Kristin is always fantastic. From the moment you walk in, you feel completely comfortable, respected, and well cared for. She is incredibly professional, detail-oriented, and clearly an expert at what she does. The service is always clean, efficient, and surprisingly quick, and she makes the entire experience as painless and stress-free as possible. Her attention to hygiene and technique is outstanding, and the results are consistently flawless. On top of that, she has such a warm, friendly personality that makes every appointment enjoyable. I trust her Kristin completely and wouldn't go to anyone else--she truly is the best! read more

Kathryn A is aaaaaaaaaaaaaamazing. She's knowledgeable accommodating and that's my favorite thing since I am a little picky. I love it when people actually genuinely listen and help. Thank you Kathryn if European Wax ever loses their mind and loses you. I'd follow you to an alley garage I hope I can still get an appointment after this. But when you're good you're always busy. Thank you Kathryn A. read more

They definitely need a new front dest personal or better training. Coming from a manager myself. My patients come first. It almost seems like the girls in the front don't ever want to do anything to help out. This is the second time. 9 mins late, really, you're going to cancel my appointment. Accidents happen. I would never cancel a patients appointment without a courtesy call. So unprofessional. I get it. I should have been here on time, but life does happen. I previously was going to give them a review but choose not to since I don't feel one incident deserves a negative review. But this is the 2nd time. 1st with Vanessa now with Cam. Get it together, girls. You have a job because of the customers. Instead, they are here talking about their personal life, tiredness, etc. Be a little more lenient, stretch out your arms a bit, trust me, and it'll go a long way in your future at any job. On a side note, I only come here because of Kristen. Love love love her. So patient, understanding, and walks you through the wax procedure. read more

Okayyyy girl, this review is for you. If you're debating on getting a bikini, Brazilian or under arm because of pain or discomfort or feeling embarrassed. Girl just do it. Book the appointment with Xandria and thank me later. I've been getting waxed for years off and on depending on life and let me tell you I've had bad and painful experiences. Xandria completely is a master of her art. She's quick, like lighting quick. Took a whole 14 minutes to do under arm and full bikini. She did it relatively painless, and I felt comfortable. Girl just do it. read more

European Wax Center - Lotion and serum travel size - Waxing Near Me - Riverside, California

I've been coming to this wax location since 2019. I've been very loyal, and spent lots of money on wax passes. I truly enjoy leaving positive experience reviews for businesses. Unfortunately, I feel that I need to leave this review upon my experience today. This morning I had an incident with a wax specialist, Claudia. She lacked professionalism. She refused to finish my service, swore at me, and slammed the door once I left the room. This was all a projection from her own issues. I had burn bumps after this situation and am still uncomfortable. I do not feel safe to return to this location as this employee intentionally tried to intimidate me after the event. I also had to call multiple times to get a follow up conversation that was less than 10 minutes with management. No one reached out to me on their own. The manager made it clear finishing payroll over our 7 minute conversation had to be prioritized. I had to suggest being followed up with as well after another person finally called me on their own. As the client, I should not have to reach out for solutions or follow ups regarding this. The solutions I was offered do not resolve the situation. This wax specialist makes not only made me uncomfortable, but her coworkers uncomfortable as well. I will no longer be recommending European wax center to friends and family. Wax services are vulnerable environments and I should not have left feeling the way this wax specialist made me feel. In an exposed private environment, you should never feel lack of respect or comfort. read more

Getting waxed is never fun but if you are going to do it, this is the place to go. It is very clean and sanitary. Everyone that works there is friendly and welcoming. Alyssa W. is the absolute best! She makes she feel comfortable and does an amazing job. Highly recommend! read more

Had my first wax with European today. I've been waxed before but just not from EWC. That being said, the front desk ladies are super nice. The whole process with them was easy. My waxer Alyssa was nice as well. She was very quick and was able to get all the hairs I needed to get. I would recommend coming to this location. read more

I requested a full leg wax. I was quoted a price. Appointment was made. The receptionist stayed the system would not allow the discount she quoted. Then wanted me to do half and come back another day for the other half. Would not recommend. Wasted my time for nothing. read more

Just called and had a great experience with Karina, Karissa... may have butchered the name. Looking for a last minute gift for a pregnant wife, she was super knowledgeable, helpful, and REAL. She knew how to have a conversation with an ignorant guest and educate them along the process and make me feel happy and thankful at the end. Thank you so much!!! This made my day! read more

I came in today to get a wax, which I've been doing at this salon for a few years now. As an African-American, I tend to sweat a lot during my Brazilian wax. However, for the past 4 or 5 times, the air conditioning in the suite where I get my wax done has not been working or they just haven't turned it on. It's been extremely hot and uncomfortable, and it's concerning that they haven't fixed it yet. I've mentioned it to the receptionists at the front desk, but they said there's nothing they can do. This is unacceptable. Definitely won't be returning read more

I've gone to this location a few times, and every time it's been okay. I've never been 100% satisfied with my eyebrows. They really struggle to work with my shape of brows, but I've had other waxers at a different location do a great job so I've always held on to the hope of finding someone who could do the same. This location is just closer to where I am now so it's convenient. Today I went in, and the room wasn't prepared. The bed was still being set up and when she was placing the wax down on my face it was way too hot. I had let her know, and then on the next try it was still very hot. After the service I looked at my eyebrows and was so absolutely devastated. They were so skinny and completely different shapes. One of my eyebrows looked like a rainbow and the other one followed the shape of the brow, but was so incredibly thin. To top it all off, the woman who did my eyebrows told me to go home and clean up my eyebrows a bit. I came in to get them done so I don't have to do them at home, and it's not like she really left anything to work with. I did not take the offer for another waxer to fix them because they were already so thin. I paid for my service and will be asking for a refund when the manager calls me. Makeup is not even saving these eyebrows. I will be looking for a complete different business for the future. read more

Great facility. Sweet employees ready to answer any questions you may have. The atmosphere is lively and warm. Book your appointments with any of the aestheticians, you won't be disappointed! read more

I've been going to this location for 2 years. I have a hectic schedule so I don't always see the same girl, but everyone I've had is great. Super quick in and out and very accommodating. Front desk is always friendly and attentive read more

I wish I'd remembered the person that did my wax...she was fast and precise. Though she was fast, I was smooth as a babies bottom...hope that's ok to say. I would recommend. The staff was kind. read more

Worst wax I have ever got. So, I went in for a free wax on pink week. This lady was really welcoming and nice. I was a bit late on getting there from a scheduled appointment. She insisted that my wax would be free even if I was late, so I scheduled an other appointment. (11/15/2023) Wednesday comes around for my appointment (Stomach and Brazilian wax) , I go in and I'm obviously very nervous. Something told me not to do it, but I gave it a chance anyway. The waxer was really sweet and nice. However when it came to waxing that's where everything went downhill. While she was waxing my stomach she specifically told me they're not allowed to go over your waxing area more than 3 times. She did the exact opposite and kept doing it! I didn't want to say anything because this wax of free, rightt? She finally moves on from my stomach to my private and everything seems okay till I go to the bathroom before I leave. I check my areas I've been waxed and let me just say they use a specific wax so it's supposed to work "better". But no, they were so many patches and it was so painful for my first time. My skin was really red and irritated from her continuing to wax me more than 4 times in the same spot. I obviously didn't say anything again because I didn't want to start problems. When I got to the recipient's to check out. That's where everything got worse. The lady up front told me I had to pay. I was obviously confused because the lady (the day prior) said it would be completely free? I tried explaining to the lady it's supposed to be free, but no she continues to push me to pay. So I finally agreed because im a people pleaser and dumb under pressure. Im so frustrated and annoyed at this point. Once I get home I start crying because I felt so humiliated that I went here, I felt so much worse after the wax. I thought I was going to feel sexy and embraced. But no not at all, I felt was embarrassed and humiliated. I did dispute the charge but they still charged me again for a second time! DO NOT COME HERE. read more

I wish I could remember the name of the amazing wax technician who helped me twice now. She was amazing, fast, and professional and saw me exactly at my appointment time (both times). I booked my next appointment with her already. The front staff has also been exceptionally professional and kind. I've used several of their products, and I'm a fan of their exfoliating gel. It smells great, and I tend to splurge on it about once a year. I've used European Wax in various locations. Currently, this is the closest to my home. My experiences have always been positive. Whatever systems they use for booking work. Once during the pandemic, once some restrictions were over and they were allowed to open, they had an issue with the computers and couldn't book anyone. But I won't lower their rating for that lol. read more

The service here is always great! I get a Brazilian wax here and never feel awkward! The ladies are friendly and sweet. They never force their product on me whenever I go in, I buy them on my own. read more

Madison was super helpful scheduling and explaining the different options available. Will absolutely come again!

First time going here. I had my eyebrows and full arm waxed. I wasn't fully happy. My eyebrows were fine but my arms had missed patches all over. The girl did say someone hadn't come in and they were moving appointments around. Guess this was a rushed job. I was happy until I got to my car and saw all of the missed spots. Unfortunately I didn't have time to go back and had to fix it myself. read more

Okay. Here we go. I was unsure and nervous about going here for a wax because of the possible pain; and because I'm a man and I was unsure if a female waxer would be mature with waxing the opposite sex. Moving forward, I'm glad I went. I am satisfied. The waxer I had was professional, friendly, and mature. She was confident and comfortable to wax a man. That led me to be comfortable and relaxed. Her name was Cheyanne. Only two waters to choose from for men seeking a wax down there. Which I don't find okay. No one should be allowed to work there if they're not willing to wax both genders. I rate my experience 9 out of 10. I will return. read more

If you want to experience the best wax of your life go to Cheyenne! From the moment she calls your name your day instantly gets better. She makes the experience so comfortable and as painless as possible. Be sure to do what you need to because she can tell when you're dehydrated or haven't exfoliated. She is very knowledgeable of her craft and really loves doing what she does. It shows in her work! You won't regret booking with cheyenne and she will quickly become your best friend. She's been waxing me for years now and I wouldn't go to anyone else. I'll follow her wherever she goes. This place is lucky to have an aesthetician with such knowledge and passion. If I could give more stars I would! Book any service with cheyenne and you'll be hooked for life! read more

I'm so happy Kristen is back! I missed her so much, she is very personable and very passionate about her clients! She is such an asset to the Riverside European Wax Center, I'm looking forward to my next appointment with her! See you soon read more

Xandria does an amazing job! I only book my Brazilian wax appointments with her. Friendly, professional, quick and thorough. read more

Second time coming here for a Brazilian and I tried a new girl out this time named Xandria. While my first visit was good the one with Xandria was so much better. She gave me way more aftercare tips and educated me on the wax process which I thought was really nice. At the end of our session literally every hair was gone. I am beyond impressed. Book her read more

I came in to get a Brazilian with Taliyah and she did a horrible job. First of all, she wasn't welcoming at all, she kept quiet the whole time during the wax and seemed rushed throughout it all. After she finished, I noticed she did a patchy job and left hairs everywhere. Never waxing with her again. read more