I called them three times over the course of 4 days and they never returned my calls. Twice I left…read morevoice mail messages and once the call bounced to an "extension is not known" message. It would be acceptable if they told me that they couldn't help me, but to not return my the calls suggests either a problem with their communications or a lack of professionalism.

These guys have been out twice to fix stuff for me. It's pricey, but they're more affordable than…read moreothers. They are as accommodating as they can be. They show up as scheduled and communicate well.

So, personally I'm not the biggest on giving praise for a job well done, I feel that everything…read moreshould be done to the best of your ability, and I'm definitely not the type of person who generally would take the time to write a review, but here we go... This is going to be the good, the bad and ugly, straight forward and raw. I've heard of horror stories come from The Boat Yard in Marrero in the past. Heard the lowest of things being said about these guys from some pretty "reputable" people. Most of these stories come from the past, but most people knew to steer clear from The Boat Yard. Recently I had a couple of buddies of mine who never did hear anything bad about TBY, and bought their boats with ease. They had no issues what so ever and everything went smooth as possible. Being that TBY is south Louisiana's largest used boat dealer, and possibly one of the largest dealers in the southern gulf states, I found a boat I liked listed online through a various advertising page, and it linked back to being in possession of TBY. The Boat Yard has a huge advertising campaign and definitely can help get the word out if you're selling a boat. I purchased a used boat under consignment from TBY. Of course being an older used boat, it had its issues. Most issues were very minor, and the responsibility of the buyer is to ask as many questions as possible, and go through your own "checklist" of items before making a purchase. If you find the boat you're looking at doesn't pass your inspection, or doesn't meet your requirements on what you're looking for, maybe that boat just isn't for you. I checked out the boat pretty well, everything met my expectations, we did a quick test run of the engine in the test tank, and everything seemed fine, so I signed the final papers and took my new boat home. Being that I live on the water in Lafitte, I was pretty excited about getting her to the boat launch and into my hoist as soon as possible. The engine did not perform like I expected, seemed like a power loss from fuel problems. I did call and explain what was going on with my salesman, and he did say for me to bring the boat back if it continued to have problems. I was kinda upset with The Boat Yard over some missed communications between the sales team and the service team. I was told bad fuel was the problem of this boat, and all fuel had been drained out, well, it wasn't... and I had just pumped in 20 gallons of gas on top of old gas before I realized the tank was full. I did some self diagnostics, as well as have another boat mechanic not related to The Boat Yard come check out the engine. We changed all the filters, changed out the screen in the VST, ran spark and compression test, all seemed fine, but engine would still run like shit. Being the fact that I had purchased this boat from a consignment deal, which means, TBY is only the dealer or "middle man" for this boat, and I had purchased this boat "used - as is", I felt helpless in this situation and felt like I was just stuck with a bad deal. I spoke with the managers over at The Boat Yard and they were very understanding and willing to do whatever they could do to help make things right. I had dropped off my boat Last Friday, They were able to check it out, run computer diagnosis on the engine, order all necessary parts and they had me back together in less than a week, and ready for the boat blessing. Being that they had a large "boneyard" of old used engine parts in the back, they were able to find parts off other engines to get mine running good. (For the ones asking why I'm using used parts to fix my boat... It's a used boat...lol). They did charge me for some labor, but way less than I expected, and less than anywhere else I could've brought it. Buying a boat on consignment means the dealer does not own the boat, or have no obligation to that boat. It's up to the owner on whether they want to fix the issues or come down on pricing. It's up to you (The Buyer) to check out the boat to the best of your ability, hell, bring in a 3rd party inspector if you don't feel comfortable doing it yourself. Always do a self inspection so you don't end up with a bad deal. Legally, when I signed that contract stating I'm purchasing this used boat as-is, they had no obligation to me. As being the dealer they did want to help out and provide the best customer satisfaction they could. And that's why I'm here writing this review to share my experiences and help clear their name. They've come a long way from what they were in the past. I'd like to say a huge Thank You to the entire crew over at The Boat Yard Inc, Y'all did a wonderful job on handling the situation, Y'all helped me out to make things right this boat and I believe you guys went above and beyond for your customer. I highly recommend you and will not think twice about using you again for any of my future boating needs.

Y'all be careful when purchasing from The Boat Yard Inc !…read more My husband bought a boat from The Boat Yard with a warranty. Less than a year later, the motor stopped working. It's been in the shop for over a month. He brought it to Landry's (in Des Allemands). They took the whole motor apart and confirmed it was band aided. Come to find out, the motor had been worked on before, but you couldn't tell unless the whole motor was taken apart. None of this was mentioned when purchasing and the warranty won't cover anything & the owner is useless. When my husband called to talk to the owner, he basically said "if this is the worst you've been f**ked, you haven't been living long enough."

This place is just a joke . I've been there several times to get Volvo penta parts for my crownline…read more. The office is completely empty . I've literally stood there for 20 mins with no one in sight. They will not answer calls . Who's running this place ?? Sad they have a great location and it just can't be ran right ! Horrible

A mishap left my Duffy electric Yacht up against the guard rail on I 12 in Baton Rouge. The hull…read morehas two medium holes and in need of repairs. Let's see how Nunmaker carb repair a hull. Stayed tuned !

The leak wasn't resolved.. still Struggling with it. I'm…read moregoing to have to replace the floor at some point because now I have soft spots. I did try to call back several times and I was never able to reach this business again. I have some left the area and had to reach out to someone else. Now I am very disappointed in this technician.

We were staying at New Orleans RV resort and Marina and were having a problem with the A/C freezing…read moreup so we called. They called back and we made an appointment. Wayne texted when on the way and sent his ETA what a nice touch. He was even early which was a great surprise unlike some companies who never show up at all. He was very thorough , knowledgeable, and friendly and took the time to explain the items that he fixed for us. His price was very reasonable. Him and his wife are running this small business and have managed to be very responsive and dependable. We highly recommend this small business RV tech for anyone in the New Orleans area.

If you want a boat DON'T shop here. These people are nice until they've got your money after that…read morethey give the worst customer service we have ever encountered. Once they have your money They absolutely could care less about you or your needs.

I just purchashed a brand new tracker 19.5txw tournament edition bass boat from them, and it was a…read moregreat experience from beginning to end!! John & Christine made the whole process go very smoothly. I would highly recommend them to all. Their technicians did a great job explaining all the important info and features of this boat to us!! Thanks again guys for making this a great experience...Forrest and Nicky B

I have been searching for an RV unit for three or four months. I've talked to dealers throughout…read morethe country. Many of them sound very reasonable over the phone, but when talks continued and details are revealed the information that started out was slightly deceptive. I didn't expect anything different from Miller's RV, but the salesman Trey sounded very honest and accommodating, so discussions continued. Several dealers had the unit I wanted, a Thor Scope 18ZS but there were always "add on's" and surprise fees as I got closer to a deal. With Miller's RV the discussion never changed. What they listed was what you got. That settled it for me. I traveled 1200 miles to make the deal. Being so far from home, I was a little nervous as I had committed myself and was at their mercy. When I got to Miller's the experience could not have gone better. The unit was clean, prepped and ready and their shop guy Pete was down to earth and explained every detail about the unit systems and maintenance etc. He was a wealth of knowledge. Best of all, during this whole process there were zero surprises! They went out of their way to make things easy and pleasant. They even surprised me with a $100 store credit after all was done so I could have supplies and anything I needed for my ride home. Miller's RV is a class operation.

drive to millers in Baton Rouge from Florida. was clear we wanted a good ride in the class A. Jeff…read moreand Rhett met with us in the unit and spent a great deal of time telling us how much knowledge they had about RVs and the industry. Then we went test ride the Winnebago rocked back-and-forth so bad that my wife's back went out although it was new it was a piece of junk for these two such a vast knowledge base about RVs it was sad to think that they would try to sell us a unit like that

What a GREAT place, friendly staff, fast response, clean trailer. Can't wait to return with my…read morefamily on our next trip.

From the owner: We provide clean and modern, ready-to-go campers at the location you choose so you have the best…read morecamping experience possible. With our full-service 'no worries' set up, we will drop off, set up, then pick up the camper when you're done anywhere you like from Covington, Louisiana to Destin, Florida.. Otherwise, you can pick up the camper from our convenient office and retail shop at 10381 Hwy 603 in Bay St Louis, Mississippi. Here we also have a service shop, several campers for sale and supplies for your camping adventure.

Requested service due to a motor home that would not start. They showed up with parts and was able…read moreto find the problem, which ended up being a combination of part failure and electrical wear and tear. Cody gets two big thumbs up for his troubleshooting and persistence.

His service was great when my truck broke down in Hammond. Mr Gary is a great guy and someone you…read morecan trust with your vehicle he is also very honest thank you Mr. Gary Amra Express