This store is really well merchandised and stocked. It's easy to find product and the staff is very…read morehelpful and friendly.

I love PrAna! And the only thing I like better than a PrAna store is a PrAna SALE! This store…read moredisplayed 60% off. The sale items are in the basement piled in cardboard boxes with handwritten signs for style and size. Literally, "the bargain basement!" If you enjoy a treasure hunt, this might be for you.

This place always has some of the coolest clothes, for both boys and girls! But it's the perfect…read moreshop if you don't know what to get your boyfriend/husband/any male relative, as the guy section is just soo on point you just can't go wrong with it!

Store is amazing. So helpful. Loved our experience. Max was thoughtful and inspired an outfit…read morechoice!

I had been looking for a smaller bag in a lighter color for summer and had not found one in my…read moreusual first choice locations. I even looked online at REI where there would be a collection to choose from different brands. Many, I had already seen and were not exactly right or if promising, they were out of stock. But the last time I bought a bag sight unseen, at a great clearance price from Athleta, it was smaller than needed. When I saw a bag online with good dimensions and good colors and I knew that we had an Arc'teryx store on Pearl, I called them. I have owned their branded fleece in the past and remembered that it had great quality features. I was told what bag colors were in stock, so I got a ride down to look. I chose the mallow (lavender, very summery) color and the price was right so I bought it. A nice feature it has, as a cross body style, is a narrower strap than my winter one. This makes it all the more comfortable when it is worn directly on a summer shirt. My other bag is much more comfortable over a coat. The store was beautiful and well staffed. They even have some specialized laundering machines behind a wall of glass. If you buy a down or Gor-tex jacket from them, they will launder it for free. That sounds like a great service. Sadly none of my down jackets are theirs. Luckily I have no problem laundering our Gortex jackets (also not their brand) but I will take that into account when replacing jackets in the future. I have a brand that fits me and that is always my first criteria.

Arc'teryx Downtown Boulder Store - Disappointing Experience with Their Repair Promise…read more I recently visited the downtown Boulder Arc'teryx location with my $90 lightweight long sleeve shirt, hoping to get a small collar stitch repaired. I had purchased this shirt with the understanding that Arc'teryx stood by repairs for their products--but left the store feeling let down by both the service and their warranty policy. My shirt developed a loose thread in the collar after coming out of the wash. I figured it would be an easy, straightforward fix, so I brought it back to the store. The employees seemed unsure about store procedures and explained I had two repair "options": Mail it off to their repair facility (estimated 6-8 week wait)--a solution I was fine with. Receive a store voucher to put towards a replacement, which would be emailed after 30-90 minutes. I said the voucher was fine and left to grab a coffee. Not long after, I got a call from the associate letting me know I suddenly wasn't eligible for a voucher or repair at all because I'd cut off the three-inch-long white side tag. She explained, in a condescending manner, that removing the tag voids the warranty. For clarity: this tag is attached with a small, easily-removable piece of fabric (a common industry practice precisely so customers can remove the tag without harming the garment). I bought this shirt about six months ago and, like most people, didn't want a long nylon tag sticking out of the hem, so of course it's no longer there. It was honestly frustrating to be told that removing such an intrusive tag disqualified me from any warranty help--especially for a clearly minor manufacturer flaw like an unfinished thread. Overall, I was extremely disappointed: The employees didn't really know their store policies, and what should have been a small fix turned into a hassle. The "repair guarantee" is misleading--if you cut off a tag, you lose eligibility for both repair and any compensation, regardless of whether the damage is a manufacturing defect. At this price point, I expect reliable customer service and a real commitment to standing by your products. Needless to say, I'll be looking elsewhere for quality gear. The service and policies here just aren't trustworthy enough for me to shop with Arc'teryx again.

It hurts my heart to leave this review. Newton has been my go to running shoe since 2011. I…read moredescribed them as "life changing" because they improved my performance and comfort during long runs. Since the new owner took over, they have become untrustworthy. They don't ship orders. They take your money and then string you along claiming the shoes will ship soon. They never do. After waiting 3 weeks and exchanging numerous emails, I had to cancel my order. Buy from them at your own risk......you are unlikely to ever get your shoes.

I did not go to the Newton Flagship Store, but I just had an experience with customer service and…read morewanted to make sure that others knew about it. I just bought some Gravity 12s from the online store and I wore them a few times. I noticed that the sole of the heel was coming loose. I took a picture of it and sent it to customer service. I never heard back from them and I was getting frustrated with them. After about a week, I decided that I may need to find another running shoe. I got home from work one day earlier this week and there was a brand new pair of sneakers at the house! They were the same exact color and size! Nice! Thank you Newton!

This is my absolute favorite boutique to shop at in Boulder. Kris, the owner, is highly…read moreknowledgeable and skilled at how to fit the right clothes to your body and personality. The end result, you always feel gorgeous! Plus her clothes are ethically sourced! She does incredible sales throughout the year that make her unique fashion items accessible to anyone! But she always carries awesome basics and accessories. I love shopping there for the beautiful ambiance, friendly staff and one of a kind pieces I cannot find anywhere else in Boulder.

I recently saw the Arrow Wood fashion truck in north Boulder near Bacco. I love the high quality…read morefeminine pieces with loads of pattern and color, and plenty of cozy pieces and athletic wear, too. The owner Kris was extremely friendly and knowledgeable, and offered to host a private shopping party with my friends and I at home. A boutique in my driveway? Yes, please.

I have always enjoyed going into this store and am always greeted with warm smiles and someone…read moreeager to help me. I was there recently and found beautiful pieces for fall and the holidays! A must for shopping in boulder!

Fabulous boutique. Sales people are friendly and helpful. No pressure. Pleasant shopping…read moreexperience. Prices have become more reasonable as there is more variety. Great place to shop.

I've been a dedicated customer since they came to boulder in roughly 2003…read more I've literally spent $30,000 In the last couple years their gear has declined in quality to a degree that cannot be trusted. Hero to zero in three years. Not going back.

Montbell wanted to charge me $72.00 to replace the entire zipper in my bench length winter coat…read more Purchased in 2020, the zipper slowly got worse year over year. Finally remembered to drop it off at the Boulder store after my 4th season (2024/2025) of light to medium use. Thought for sure they would stand behind the product like Patagonia, Columbia or North Face. My wife & I had decent purchase history with this company, but no longer recommending or stepping foot in the store.

Let me start off by letting you know that I am not very fashion sense savvy. So when I walked in to…read moreShop Girl I was very pleased to find some help! I told the lady working that I needed help finding nice clothes, but I had no idea what I was looking for. She was fantastic and helped me pick out 5 items that I liked and another 10-15 pieces of clothing that I was impartial to. After trying everything on I ended buying only one piece of clothing that I had picked out and an additional 5 articles that the lady found for me. The clothing is high quality and I was very pleased with my experience! The only thing I had a tough time with was finding the location. It is located right behind the gas station. Although I heard they will be moving across the street to a more convenient location. I will most definitely be returning!

If you haven't been to Shop Girl I'd say you're missing out! The selection of clothing is beyond…read moreincredible. If you love lululemon workout clothing, this is the place to visit. Always A++ service too!