We needed to help a dear friend move to a memory care facility in summer of 2019. We searched,…read morevisited, and interviewed sites. We were so grateful to find St. Anne's Mead on 12 Mile in Southfield. There are various approaches to memory care but we really like SAM's approach the best. They utilize an approach called Best Buddy...where SAM actually hires someone to keep the seniors engaged informally. They have PT and OT of course elsewhere, but I love that this person's main role is to sit with a resident to share a cup of coffee or visit with someone alone on a couch, etc. The Program Director has a very sweet little dog she brings 3 days a week and the residents light up when they get to hold or pet her. The staff are all very respectful of the residents and do seem to like them greatly. They have many activities scheduled throughout the day so there is no sitting and staring at the television for hours. Their meals are delicious. As noted by other reviewers, the building is an old-style nursing home, but the interactions, smiles, and kind staff make it a very hospitable place. The memory care unit was recently renovated with nice size rooms and large private half-baths (showers without assistance can be quite dangerous for seniors with memory issues). They have their own dining area and integrate into the activities of the larger facility as much as possible. Don't be put off that the building is from the 1960's. It has everything you will need for quality care for your loved one who is struggling with memory issues.

My mother was moved here in early 2017, after a stay at the hospital. She had been living in a…read moresenior living apartment, but needed more help. While the building is on the older side, the staff at St. Anne's was absolutely fabulous. My mother had the opportunity to return to the senior living apartment as she got stronger, but she didn't want to. She was happy staying with the wonderful people at St. Anne's. My mother passed away this week, but I am very thankful for the staff at St. Anne's helping make her last year as pleasant as possible. Thank you.

A good friend of min was in the care of Optalis (SKLD) last year until she passed on . The front…read moredesk staff Mrs. Versie and Mrs. Rose made each visit feel so warm and welcoming. I want to make a visit to thank them both in person but in the meantime I would like to thank them publicly. You both made what was a hard time easier to understand.

They never answer the phone. When you do get someone it sounds like a party is going on. Meanwhile…read more- patients go without help and they get the meds wrong. I would never recommend this place. Would give 0 stars. Please do not put your loved one here

My dear neighbor friend has been in this facility for the past 3 years due to a tragic fall at…read morehome. She has nothing but good things to say about her stay. The staff are kind and professional. The food is so/so. The facility is clean and very attractive making visitors & patients feel very welcomed. There is plenty of parking up front. The front desk are always friendly and knowledgeable. There is a huge, gorgeous courtyard. There is a beautiful lobby and massive, impressive sitting area overlooking the courtyard. The rooms are of fair size and are always very clean.

My mother was there. She lost her dentures and glasses, and when she was having an extreme pain in…read moreher legs, the nurses at the desk didn't care. And they were very rude to the point where they were just ignore my mother. As well as my mom's neighbor that she was in the room with, was very rude to my mom. And when I let the staff know, they just laughed it off. But this isn't the first time I heard things about this place. I swear I for sure would never bring her back.

My husband is entering his fourth year of home care services from Assured Home Nursing, located in…read moreBirmingham. He has benefitted greatly from the personalized care he receives from his caring and skilled caregivers that includes bathing, meal preparation, dressing, assisting with exercises, and companionship, as well as other miscellaneous tasks. The head of the agency, JosI, along with her assistant, Melany, communicates on a regular basis and immediately l hill addresses any questions or concerns. Josi is skilled at matching the client with the caregiver who will be the pbest fit, and has provided caregivers who he is fond of and who fit his needs very well. I am pleased to recommend Assured Home Nursing. Vivian Constand

Assured provided in-home care for my aunt during the last 15 months of her life. All the…read morecaregivers were extremely professional, caring, and devoted to her comfort. They communicated well with me, and with each other. Since I am out-of-state and only came to town every 2-3 weeks, they often got her to doctor's appointments and took care of medication refills. Not only did they provide for her physical care and comfort, they made her feel loved and appreciated until the end.

I was going to call the facility to give a compliment because I forgot to place my comment card in…read morethe box yesterday. After reading some of the reviews, I felt it was important to share our experience as well. My aunt was cared for by Kindra and Adrina, and I can honestly say I have never seen her this positive and uplifted while still dealing with pain. There is a big difference between simply doing your job and caring with genuine compassion, and these two clearly have that gift. Kindra truly stood out. Her level of attentiveness, patience, and kindness was exceptional. When dinner arrived and she noticed my aunt was not eating, she immediately took the time to ask why. When my aunt said she did not like the meal, Kindra went out of her way to get her something else. She then calmly explained why eating is so important for healing, making sure my aunt felt encouraged and cared for rather than rushed or dismissed. It was not just the tasks being done, but the positive energy, warm smiles, and reassurance they brought into the room. That kind of attitude makes a real difference. Patients can feel stress and frustration just as easily as they can feel kindness, and Kindra and Adrina consistently brought comfort and encouragement. I understand healthcare facilities are busy and demanding, and overall the care here is good. However, staff members like Kindra and Adrina are what make a place worthy of five stars. They made my aunt feel valued, respected, and supported, and that means everything to families. I even joked with Kindra about coming home with us because of how wonderful she was. I truly hope these ladies receive the recognition they deserve, because care like this helps people heal in more ways than one.

I would like to give a shout out and a compliment as a patient to nurse Lacey l a c e y and…read moresupervisor Britteny. Both of these people solve problems for me in 5 minutes or less when I was really having issues and suffering he is two people make nursing and taking care of patients and problems what it should be and not everyone is that way and I want to compliment them in a very large way and thank them for caring!

Great caregivers and strong management make this oldest and largest Homecare Agency a dependable…read moreand reliable choice. Their 5 star rating is duly earned, along with their national accreditation for in-home nursing service, medical equipment and supplies and infusion therapies.

I have worked for AmeriCare Medical for over 8 years. It is an honor to work for such a great…read morecompany. Our staff puts patient care and safety first and always. Locally owned and servicing Southeastern Michigan for over 35 years. 5 Star Employer

Do not. I repeat-DO NOT bring your loved one here. There are only three aspects of this facility…read morethat deserve commendation - the physical therapists, occupational therapists, and social services. Unfortunately, the other aspects of the facility make it far from worth it to come here for rehab. Upon arrival, our family was given no general information on the facility, including facility rules and the intended plan for the coming weeks of my father's stay. We were not given any information on who his doctor would be, who his nurse practitioner would be, or where anything was in the facility. It's an extremely outdated building with a rank smell (SNFs should never have a smell). What we quickly came to learn is that the nursing staff only makes things more complicated and frustrating for residents and families. It's like pulling teeth to find out where things are in the building and getting information about where things are so that the families can at least get what patients need themselves. It took 30 minutes for an aide to bring water to my father. They do not change linens daily, even if there are stains on the sheets. They do not heed dietary restrictions. They are rude to families and amazingly lazy. Families should be paid instead of needing to pay because we essentially do the jobs of the nurses and aides when visiting. And finally-we've seen several instances of blatant neglect. Nurses ignore room calls. They do not periodically survey the halls to find out if patients need assistance (I called one evening and was told that surveying the halls once an hour was too demanding for them). We've seen patients sitting outside of the nurse's station calling for help with no one coming for half an hour. We attempted to take pictures of neglect taking place, only to be chased down by the head of nursing and told that they would call the police. Clearly they know that neglect happens every day here and do not want to be implicated for it. We are transferring my father to the Oakland Heartland, which is considered to be a much better SNF and we are hopeful that it will live up to its good reviews.

I was a patient in this facility. Physical therapy was great which was the reason I was there. I…read morewas comfortable and felt safe. The food was institutional standard but snacks of fresh fruit, vegetables and beverages were available at all times.

I cannot say enough positive things about Eden House and the care my mother received there. My mom…read morelived at Eden House for 5 1/2 years. She had dementia and had previously resided at a higher-end memory care residence, a place that had a fancy physical look, design, and layout but did not serve her well; her care at that other facility was substandard and she suffered several unexplained injuries. We're so glad we found Eden House. The caregivers are all attentive and excellent. They made great efforts to keep my mom and the other residents comfortable and well-attended. As my mom became less and less mobile, she was at higher risk of developing a pressure sore and that eventually happened, which was not at all something Eden House could be faulted for. The amazing thing was that, through the great care Eden provided, it completely healed and never recurred. The caregiver-to-resident ratio is excellent. They prepare very good, nutritious meals. Eden House is extremely well managed. The home and rooms were always immaculate. We visited frequently and never observed any problems. Management and staff were always willing to communicate with us and kept us informed of any developments. The staff and management were always pleasant. They responded to all questions or concerns we had. It is clear they care a great deal for and about their residents. The physical location is great and the setting ideal, in a quiet residential community with a lovely yard and city park nearby.

Marvelous staff and excellent owner! We were so fortunate to come across this Assisted living home…read morefor my father who suffered of Alzheimer. We moved him to this facility after he broke his hip and he lived here for the remainder of his life (4 months) . During this time there would have been no better place for him. He was looked after by an extremely caring staff who tended to his well being with respect and excellent care. Some of the staff even spoke his native Italian with him and while in the very late stage of Alzheimer we still know by crooked smiles to the caregivers that he realized how they genuinely cared for him. If you are looking for a clean, excellently maintained facility with a caring staff and an owner who is an advocate for her residents, you will really want to check out Eden House. I would not hesitate to recommend the place. I know that from the clean facility, home cooked meals and best staff around Eden House was a blessing for my father and all of us.

This is my 1st review on Yelp but I felt I needed to get the word out to others and this seemed to…read morebe the best place to do so. Please please do your due diligence before you bring your loved one to CB specifically the nursing floor. I know it's a hard decision to determine the best place for your loved one and you feel like the more you pay the better the care - Don't be fooled this is not the case at CB where you will pay $13k a month for Nursing care. Please please look at other places before CB. If you have questions post to this thread and we can connect. Im happy to speak to you and give you specific examples.

Independent living has been quite good. Tha activities and the gym have kept my father very busy…read more Most meals are fantastic though some are a little more institutional than we'd like.